Motorola V66I User manual

Welcome - 1
Welcome
Welcome to the world of Motorola digital wireless communications!
We are pleased that you have chosen the Motorola V66i wireless
phone. Earpiece
H
eadset Jack
I
nsertheadsetaccessory
f
or hands-free use.
S
tatus Light
S
ee incoming call and
s
ervice status.
V
olume Keys
A
djust earpiece and
r
inger volume.
S
mart Key
S
elect menu items, send
a
nd end calls.
Voice Key
Record voice notes,
phonebookandshortcut
names.
Display
Microphone
Accessory
Connector Port
Insert charger and phone
accessories.
P
ower Key
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key
E
nd Key
E
nd phone calls, exit
m
enu system.
L
eft Soft Key
P
erform functions
i
dentified by left display
p
rompt.
Send Key
Send and answer calls,
view recent dialled calls
list.
4-Way Navigation Keys
Scroll through menus
and lists, set feature
values.
UG.GSM.book Page 1 Thursday, June 6, 2002 2:22 PM

2 - Welcome
MOTOROLA, the Stylised M Logo and all other trademarks
indicated as such herein are trademarks of Motorola, Inc. ® Reg.
U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starfish and the Stylised
Starfish Logo are registered trademarks of Starfish Software, Inc.,
a wholly owned independent subsidiary of Motorola,Inc. Java and
all other Java-based marks are trademarks or registered
trademarks of Sun Microsystems,Inc. in the U.S. and other
countries. All other product or service names are the property of
their respective owners.
© 2002, 2002 Motorola, Inc. All rights reserved.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorolaand third party softwarestored in
semiconductor memoriesorothermedia.LawsintheUnitedStates
and other countries preserve for Motorola and third party software
providers certain exclusiverights for copyrighted software, such as
the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by
law. Furthermore, the purchase of the Motorola products shall not
be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorolaorany third party softwareprovider,except
forthe normal, non-exclusive,royalty-free licence touse that arises
by operation of law in the sale of a product.
While Products specifications and features may be subject to
change without notice, we are making every possible effort to
ensure that user manuals are updated on a regular basis to reflect
product functionality revisions. However, in the unlikely event that
your manual version does not fully reflect the core functionality of
your product, please let us know.You may also be able to access
up-to-date versions of our manuals in the consumer section of our
Motorola web site, at http://www.motorola.com.
UG.GSM.book Page 2 Thursday, June 6, 2002 2:22 PM

Menu Map - 3
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialled Calls
• Notepad
• Call Times
• Call Cost
• Data Times
• Data Volumes
•Ring/Vibrate
• Datebook
• Appointments
• Voice Notes
•Calculator
• Services
•WAP
• Picture Viewer
• Web Sessions
• My JavaApps
•Chat
• Messages
• New Message
•Voicemail
•TextMsgs
• Browser Msgs
• Info Services
• Quick Notes
• Outbox
• Drafts
• Phonebook
•Games
• Fixed Dial
• Quick Dial
• Java Tools
• Java System
•NetworkAccess
• DNS IP
•Shortcuts
•Radio
• SIM Applications
•Settings
(see next page)
Shortcuts
Change display zoom:
Press
M
, then
press and hold
M
Change ringer alert:
Press down volume key to switch to
vibrate alert, then silent alert. Press
up volume key to reset ring alert.
Display my phone number:
Press
M#
Go to dialled calls list:
Press
N
Exit menu system:
Press
O
Open phonebook:
Press
S
down
Create phonebook entry:
Press
S
up
Note:
This is the standard phone menu
layout. Menu organisation and feature
names may vary on your phone. Notall
features may be available for all users.
For example, the
Radio
feature on the
main menu (left)is displayed only when the
optional FM Stereo Radio Headset
accessory is plugged into the accessory
connector port on your phone (see phone
illustration, page 1).
UG.GSM.book Page 3 Thursday, June 6, 2002 2:22 PM

4 - Menu Map
Settings Menu
• Personalise
• Main Menu
•Keys
• Greeting
• Screen Saver
• Quick Dial
• Call Divert
•VoiceCalls
•FaxCalls
• Data Calls
•CancelAll
• Divert Status
• Phone Status
• My Tel. Numbers
• Credit Info/Available
• Battery Meter
• Other Information
•In-CallSetup
•In-CallTimer
• Call Cost Setup
•MyCallerID
• Talk and Fax
• Answer Options
• Call Waiting
• Security
• Phone Lock
• Lock Application
• Fixed Dial
• Call Barring
• SIM PIN
•NewPasswords
• Other Settings
• Initial Setup
• Time and Date
• 1-Touch Dial
• Backlight
• Status Light
•Zoom
•Scroll
• Animation
• Language
• Battery Save
• Contrast
•DTMF
•MasterReset
•MasterClear
•Network
• New Network
• Network Setup
• Available Networks
• My Network List
•ServiceTone
• Call Drop Tone
• Car Settings
• Headset
UG.GSM.book Page 4 Thursday, June 6, 2002 2:22 PM

Contents - 5
Contents
Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety and General Information. . . . . . . . . . . . . . . . . . . . . . . 9
Total Customer Satisfaction. . . . . . . . . . . . . . . . . . . . . . . . .16
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using the Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using the Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the 4-Way Navigation Keys . . . . . . . . . . . . . . . . . . .34
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Storing Your Name and Number . . . . . . . . . . . . . . . . . . . . .48
Setting Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
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6 - Contents
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . . .48
Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . . . . .49
Monitoring Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . .49
Viewing Phone Specifications . . . . . . . . . . . . . . . . . . . . . . .49
Calling Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . . . .50
Redialling a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Cancelling an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . .51
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . . . .52
Dialling International Numbers . . . . . . . . . . . . . . . . . . . . . .52
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . .54
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . . .56
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Voice Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Diverting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . .63
Messages and Chat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . .64
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . .66
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . .68
Inserting Pictures and Sounds In a Text Message . . . . . . .69
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Contents - 7
Viewing the Status of Sent Text Messages . . . . . . . . . . . . .70
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . . .70
Reading, Locking, or Deleting a Text Message . . . . . . . . .71
Storing Pictures and Sounds From a Text Message . . . . . .73
Reading Browser Messages . . . . . . . . . . . . . . . . . . . . . . . .76
Reading Information Services Messages . . . . . . . . . . . . . .76
Using Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Setting Up Your Phonebook. . . . . . . . . . . . . . . . . . . . . . . . .82
Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . .83
Storing a PIN Code With the Phone Number . . . . . . . . . . .85
Recording a Voice Name For a Phonebook Entry . . . . . . .87
Dialling a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . .87
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . .88
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . .89
Sorting the Phonebook List . . . . . . . . . . . . . . . . . . . . . . . . .89
Setting the PrimaryNumber for a Phonebook Entry . . . . . .90
Copying Entries Between the Phone and SIM Card . . . . . .91
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . . . . 93
Synchronising with TrueSync Software . . . . . . . . . . . . . . .93
Setting 1-Touch Dial Preference . . . . . . . . . . . . . . . . . . . . .94
Customising Your Phone Settings. . . . . . . . . . . . . . . . . . . .95
Customising Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Customising Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . .105
Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . . . 105
Customising Display Text . . . . . . . . . . . . . . . . . . . . . . . . .106
Creating Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
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8 - Contents
Getting More Out Of Your Phone. . . . . . . . . . . . . . . . . . . . 110
Dialling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Using Hands-Free Features . . . . . . . . . . . . . . . . . . . . . . . 112
Making Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . 115
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Adjusting Network Settings . . . . . . . . . . . . . . . . . . . . . . . .127
Setting the Frequency Band . . . . . . . . . . . . . . . . . . . . . . .128
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . .129
Changing a Code, PIN, or Password . . . . . . . . . . . . . . . .130
If YouForgeta Code, PIN,or Password . . . . . . . . . . . . . .131
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . .132
Locking and Unlocking Applications . . . . . . . . . . . . . . . . .134
Personal Organiser Features . . . . . . . . . . . . . . . . . . . . . . .135
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
News and Entertainment.. . . . . . . . . . . . . . . . . . . . . . . . . .150
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
J2ME Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
SIM Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Picture Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Specific Absorption Rate data . . . . . . . . . . . . . . . . . . . . . .179
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
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Safety and General Information - 9
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PERSONAL
COMMUNICATOR.
The information provided in this document supercedes the general
safety information contained in user guides published prior to this
date. For information regarding radio use in a hazardous
atmosphere please refer to the Factory Mutual (FM) Approval
Manual Supplement or Instruction Card, which is included with
radio models that offer this capability.
RF Operational Characteristics
YourPersonalCommunicatorcontains a transmitterand a receiver.
When it is ON, it receives and transmits radio frequency (RF)
energy. The Personal Communicator operates in the frequency
range of 850 MHz to 1990 MHz and employs digital modulation
techniques.
When you communicate with your Personal Communicator, the
system handling yourcall controls the power level at which your
personal communicator transmits. The output power level typically
may vary over a range from 0.063 watts to 1.58 watts.
Exposure To Radio Frequency Energy
Your Motorola Personal Communicator isdesigned to complywith
the following national and international standards and guidelines
regarding exposure of human beings to radio frequency
electromagnetic energy:
•United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J
UG.GSM.book Page 9 Thursday, June 6, 2002 2:22 PM

10 - Safety and General Information
•American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
•Institute of Electrical and Electronic Engineers (IEEE) C95.1-
1999 Edition
•National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
•International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
•National Radiological Protection Board of the United Kingdom
1995
•Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 KHz to 300 GHz, 1999
•Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard
1999 (applicable to wireless phones only)
To assure optimal performance and make sure human exposure to
radio frequency electromagnetic energy is within the guidelines set
forth in the above standards, always adhere to the following
procedures:
Portable PersonalCommunicator Operation and
EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorised antennas, modifications, or attachments could
damage the Personal Communicator and may violate FCC and/or
other applicable regulations.
DO NOT hold the antenna when the Personal Communicator is
“IN USE”. Holding the antenna affects call quality and may cause
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Safety and General Information - 11
thePersonal Communicatortooperate atahigherpowerlevel than
needed.
Phone Operation
ThePersonal Communicatoris designedto be usedwith a headset
for talking and listening. The Personal Communicator can also be
placed inside the holster, then the holster can be clipped onto your
belt, pocket, purse, or other apparel and used with the headset.
Body-worn Operation
To maintain compliance with FCC RF exposure guidelines, if you
wear the Personal Communicator on your body when transmitting,
always place the Personal Communicator in a Motorola supplied
or approved clip, holder, holster, case, or body harness. Useof
non-Motorola-approved accessories may exceed FCC RF
exposure guidelines. If you do not use a body-worn accessory,
ensure the antenna is at least one inch (2.5 cm) from your
body when transmitting.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory
section of this manual.
Electromagnetic Interference/ Compatibility
Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed or otherwise
configured for electromagnetic compatibility.
Facilities
Toavoidelectromagnetic interferenceand/orcompatibilityconflicts,
turn off your Personal Communicator in any facility where posted
notices instruct you to do so. Hospitals or health care facilities may
be using equipment that is sensitive to external RF energy.
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12 - Safety and General Information
Aircraft
When instructed to do so, turn off your Personal Communicator
when on board an aircraft. Any use of a Personal Communicator
must be in accordance with applicable regulations per airline crew
instructions.
Medical Devices
Pacemakers
TheHealth IndustryManufacturersAssociationrecommendsthat a
minimum separation of 6 inches (15 centimetres) be maintained
between a handheld wireless phone and a pacemaker. These
recommendations are consistentwith theindependentresearch by,
and recommendations of, WirelessTechnology Research.
Persons with pacemakers should:
•ALWAYS keep the Personal Communicator more than six
inches (15 centimetres) from their pacemaker when the
Personal Communicator is turned ON.
•not carry the Personal Communicator in the breast pocket.
•use the ear opposite the pacemaker to minimise the potential
for interference.
•turnthe PersonalCommunicatorOFFimmediately if you have
any reason to suspect that interferenceis taking place.
Hearing Aids
Somedigitalwirelessphonesmayinterferewithsomehearingaids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
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Safety and General Information - 13
shielded from RF energy. Your physician may be able to assist you
in obtaining this information.
Safety and General
Use in Vehicles
Check the laws and regulations on the use of phones in your
vehicle. You are advised to always obey them.
When using your Personal Communicator in a vehicle, please:
•Use hands-free operation, if available.
•Pull off the road and park before making or answering a call.
Operational Warnings
For Vehicles with an Air Bag
Do not place the Personal Communicator in the area over an air
bag or in the air bag deployment area. Air bags inflate with great
force. If the Personal Communicator is placed in the air bag
deployment area and the air bag inflates, the Personal
Communicator may be propelled with great force and cause
serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area
with a potentially explosive atmosphere, unless it is especially
qualified for use in such areas as “Intrinsically Safe” (for example,
Factory Mutual, CSA, or UL Approved). Do not remove, install, or
charge batteries in such areas. Sparksin a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury
or even death.
Theareaswithpotentially explosiveatmospheres referredtoabove
include fuelling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, areas where the air contains
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14 - Safety and General Information
chemicals or particles, such as grain, dust or metal powders, and
any other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially explosive atmospheres
are often but not always posted.
Blasting Caps and Areas
Toavoidpossibleinterferencewithblastingoperations,turnoffyour
Personal Communicator when you are near electrical blasting
caps, in a blasting area,or in areas posted: “Turn off two-way
radio”. Obey all signs and instructions.
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged
antenna. If a damaged antenna comes into contact with your skin,
a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such
asburns if aconductivematerialsuchas jewellery,keys,or beaded
chains touch exposed terminals.The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects.
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Safety and General Information - 15
European Union Directives Conformance
Statement
Hereby,Motoroladeclares that thisproductis incompliancewith
•The essential requirements and other relevant provisions
of Directive 1999/5/EC
•All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product'sDeclaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the Product Approval Number from
your product's label in the "Search" bar on the Web site.
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
Product
Approval
Number
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16 - Total Customer Satisfaction
Total Customer Satisfaction
At Motorola, Total Customer Satisfaction is a top priority. If you
have a question, a suggestion or a concern about your Motorola
Cellular Phone, Motorola wants to hear from you.
For e-mail queries contact: [email protected]
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Warranty Information - 17
Warranty Information
Motorola guarantees you, the original purchaser, the Personal
Communicatorandaccessories which youhavepurchasedfroman
authorised Motorola dealer (the “Products”), to be in conformance
with the applicableMotorola specificationscurrent at the time of
manufacture for a term of [1] year from date of purchase of the
Product(s) (Warranty Term).
Youmustinform Motorolaof the lack ofconformity to the applicable
specifications of any of the Products within a period of two (2)
months from the date on which you detect a defect in material,
workmanship or lack of conformityand in any event within a term
not to exceed the Warranty Term, by submitting the Product for
serviceto Motorola. Motorola shall not be boundby Product related
statements not directly made by Motorola.
A list of the Motorola Call Centre numbers is enclosed with this
Product.
DuringtheWarrantyterm,Motorolawill,atitsdiscretionandwithout
extra charge, as your exclusive remedy, repair or replace your
Product whichdoes notcomply with thiswarranty; or failing this, to
reimburse the price of the Product but reduced to take into account
the use you have had of the Product since it was delivered. This
warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola
Personal Communicator and accessories and in lieu of all other
warranties, terms and conditions, whether express or implied.
Where you purchase the product other than as a consumer,
Motorola disclaims all other warranties, terms and conditions
express or implied, such as fitness for purpose and satisfactory
quality.
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18 - Warranty Information
In no event shall Motorola be liable fordamages nor loss of data in
excess of the purchase price nor for any incidental special or
consequential damages* arising out of the use or inability touse
the Product, to the full extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may
have if you are a consumer, such as a warranty of satisfactory
quality and fit for the purpose for which products of the same type
are normally used under normal use and service, nor any rights
against the seller of the Products arising from your purchase and
sales contract.
(*)including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
How to get Warranty Service
In most cases the authorised Motorola dealer which sold and/or
installed your Motorola Personal Communicator and original
accessories will honour a warranty claim and/or provide warranty
service. Alternatively,for furtherinformationon howto get warranty
service please contact either the customer service department of
your service provider or Motorola’s call centre at the telephone
numbers enclosed with the product.
In order to claim the warranty service you must return the Personal
Communicator and/or accessories in question to Motorola. Please
avoidleavinganysupplementary itemslikeSIMcards.TheProduct
should also be accompanied by a label with your name, address,
and telephone number; name of operator and adescription of the
problem. In the case of vehicular installation, the vehicle in which
the Personal Communicator is installed should be driven to the
Authorised Repair Centre, as analysis of any problem may require
inspection of the entire vehicular installation.
Inordertobeeligibleto receive warranty service, you mustpresent
your receipt of purchase or a comparable substitute proof of
purchase bearing the date of purchase. The phone should also
clearly display the original compatible electronic serial number
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Warranty Information - 19
(IMEI) and mechanic serialnumber [MSN]. Such information is
contained with the Product.
Conditions
This warranty will not apply if the type or serial numbers on the
Product have been altered, deleted, duplicated, removed, or made
illegible. Motorola reserves the right to refuse free-of-charge
warranty service if the requested documentation cannot be
presented or if the information is incomplete, illegible or
incompatible with the factory records.
Repair,at Motorola'soption, may include reflashingof software, the
replacement of parts or boards with functionally equivalent,
reconditioned or newparts or boards.Replaced parts, accessories,
batteries, or boards are warranted for the balance of theoriginal
warranty time period. TheWarranty Term will not be extended. All
original accessories, batteries, parts, and Personal Communicator
equipment that have been replaced shall become the property of
Motorola. Motorola does not warrant the installation, maintenance
or service of the products, accessories, batteries or parts.
Motorolawillnotberesponsibleinanywayforproblemsordamage
causedbyany ancillary equipment not furnished by Motorolawhich
is attached to or used in connection with the Products, or for
operation of Motorola equipment with any ancillary equipment and
all such equipment is expressly excluded from this warranty.
WhentheProductisusedin conjunction with ancillary or peripheral
equipment not suppliedby Motorola,Motoroladoes not warrantthe
operation of the Product/peripheral combination and Motorola will
not honour any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault
with the Product. Motorola specifically disclaims any responsibility
for any damage, whether or not to Motorola equipment, caused in
any way by the use of the Personal Communicator, accessories,
software applications and peripherals (specific examples include,
but are not limited to: batteries, chargers, adapters, and power
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20 - Warranty Information
supplies) when such accessories, software applications and
peripherals are not manufactured and supplied by Motorola.
What Is Not Covered By The Warranty
This warranty is not valid if the defects are due to damage, misuse,
tampering, neglect or lack of care and in case of alterationsor
repair carried out by unauthorised persons.
1. Defects or damage resulting from use of the Product in other
than its normal and customary manner.
2. Defects or damage from misuse, access to incompatible
sources, accident or neglect.
3. Defects or damage from improper testing, operation,
maintenance,installation,adjustment,unauthorisedsoftware
applications or any alteration or modification of any kind.
4. Breakage or damage to antennas unless caused directly by
defects in material or workmanship.
5. Products disassembled or repaired in such a manner as to
adverselyaffectperformance or preventadequate inspection
and testing to verify any warranty claim.
6. Defects or damage due to range, coverage, availability,
grade of service, or operation of the cellular system by the
cellular operator.
7. Defects or damage due to moist, liquid or spills of food.
8. Control unit coil cords in the Product that are stretched or
have the modular tab broken.
9. Allplasticsurfacesandallotherexternallyexposedpartsthat
are scratched or damaged due to customer normal use.
10. Leather cases (which are coveredunder separate
manufacturer's warranties).
11. Products rented on a temporary basis.
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