Motorola XT2155 User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 7
Prepare for emergencies 9
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 13
If this is your first smartphone 13
If you had an iPhone 14
About your Google account 15
Status bar icons 16
Phone terms you should know 20
Get around on your phone 22
Learn gestures 22
Move between apps and screens 23
Use quick settings 24
Turn screen off and on 27
Adjust volumes 27
Frequently used tools 29
Turn flashlight on and off 29
Control phone with your voice 29
Get directions to a location 29
Use clock and weather widget 30
Manage time spent on your phone 32
Work with text 34
Use onscreen keyboard 34
Cut, copy, paste text 35
Use voice typing 36
Fill in forms automatically 36
Personalize your phone 37
Home screen 37
Change wallpaper 37
Customize your Favorites tray 37
moto e20 iii

Add shortcuts or folders 37
Remove shortcuts or folders 38
Remake your home screen with launchers 38
Lock screen 40
Use a screen saver 40
Sounds 41
Set ringtones 41
Avoid interruptions with Do Not Disturb 42
Stop phone from speaking 44
Other sound settings 46
Silence “Hello Moto” during power up 46
Turn off charging sounds 46
Apps 47
About your apps 47
View notifications 51
Manage your apps 53
Install or update apps 53
Manage or delete apps 55
Protect against harmful apps 57
Search and browse 58
Search the web 58
Search your phone 59
Browse websites 60
Text messaging 62
About text and multimedia messages 62
Read, send, manage text messages 62
Add attachments 64
Save attachments from text message 65
Turn group messaging on or off 65
Change default messaging app 65
Control notifications for text messages 66
Change text message reply to incoming calls 66
Email 67
Read, send, manage emails 67
View email attachments 68
Add email signature 69
Control email notifications 69
Calendar app 70
About the calendar 70
Find calendar events 70
moto e20 iv

Create and manage events 71
Control notifications for calendar events 71
Clock app 73
Set alarms 73
Use timer or stopwatch 73
Set date and time 74
Calls, contacts, voicemail 76
Phone calls 76
Answer calls 76
Make calls 77
During a call 78
Make video calls 79
Make conference calls 80
Block calls and texts 80
Turn call waiting on and off 81
View and delete call history 82
Make emergency call from locked phone 83
Contacts 84
Add contacts 84
Edit or delete contacts 85
Star your favorite contacts 86
Sort contacts 86
Share contacts 87
Voicemail 88
Use voicemail 88
Send all calls from contact to voicemail 89
Photos and videos 90
Take photos 90
Take screenshots 92
Record videos 92
Record your screen 93
Adjust photography settings 94
Adjust other camera settings 96
Delete photos and videos 97
Edit photos and videos 97
Find, share, upload 98
Find photos and videos 98
Share photos and videos 99
About wireless sharing 99
Upload photos and videos 101
Music 103
moto e20 v

Listen to radio 103
Listen to music 104
Transfer music files 104
Connect a MIDI device 105
Battery 107
Charge phone 107
Extend battery life 107
Use battery saving modes 108
Show battery percentage in status bar 109
Storage 110
About storage options 110
Manage phone storage 110
Manage SD card 111
Find downloaded files 113
Recover recently deleted files 114
Upload music to cloud 114
Scan documents and make copies 115
Network and internet 116
Connect to Wi‑Fi networks 116
Use Airplane mode 117
Control data usage 117
Share your internet connection 119
Connect to VPNs 122
Connected devices 123
Connect with Bluetooth 123
Connect with Wi-Fi Direct 125
Cast screen or media to TV 125
Share files and links with nearby Android phones 127
Transfer files between phone and computer (USB) 128
Print from your phone 130
Other settings 131
Apps & notifications 131
Change app settings 131
Choose how apps notify you 132
Display 135
Adjust screen brightness 135
Use Dark theme 135
Adjust screen colors at night 135
Change screen timeout 136
Stop automatic rotation 136
Choose color mode 137
moto e20 vi

Change font and display size 137
Set lock screen preferences 137
Location 139
Use location services 139
Security 141
About security 141
Protect against harmful apps 142
Be ready to find a lost phone 142
Lock and unlock phone 143
Set screen lock 143
Adjust lock options 144
Unlock with trusted devices 145
Unlock at trusted places 146
Keep phone unlocked while it's on you 147
Use fingerprint security 147
Pin an app screen 149
Accounts 150
Add or remove accounts 150
Change name & info in your Google account 151
Sync apps with your Google account 151
Control what info Google collects 152
Accessibility 154
Visual assistance 154
Hearing assistance 156
Use accessibility shortcuts 157
System 158
Languages & input 158
Customize the keyboard 158
Use multiple languages 159
Gestures 161
Open camera with Power button 161
Change System navigation 161
Swipe fingerprint for notifications 161
Turn flashlight on and off 161
Flip to silence 162
Prevent accidental touches 162
Back up phone 162
About phone 164
Record your IMEI number 164
Find legal and product information 164
moto e20 vii

Fix a problem 165
Hardware issues 165
Phone is slow or unstable 165
Phone feels warm or hot 165
Phone won't turn on 166
Phone restarts or crashes 166
Screen is frozen or won't respond 167
Screen displays wrong colors 168
SD card problems 168
Call and SIM issues 171
Problems making/receiving calls 171
Problems during calls 172
Battery issues 175
Charging problems 175
Battery drains too fast 175
Bluetooth, Wi-Fi, USB issues 177
Bluetooth problems 177
Wi-Fi problems 179
Can't transfer files or connect to computer 180
Account and sign-in issues 182
Forgot unlock code 182
Can't sign in to Google 182
Account sync issues 182
App issues 184
App problems 184
Camera problems 185
Messaging problems 186
Gmail problems 188
Play Store problems 188
Maintenance procedures 189
Update Android software 189
Reset Wi-Fi, cellular data, and Bluetooth 189
Reset phone 190
Get more help 191
Regulatorio (México) 191
moto e20 viii

About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Proximity sensor
3. Earpiece
4. Front camera
5. Headset jack
6. Google Assistant button
7. Volume up/down button
8. Power button
Set up phone 1

1. LED flash
2. Main camera
3. Depth camera
4. Fingerprint sensor
5. Microphone
6. USB-C port for charging, transferring files, sharing connection with tethered devices.
7. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 1 TB.
The type to buy depends on how you'll format the card:
Set up phone 2