Moxa Technologies MGate 5217 Series User manual

MGate 5217 Series User’s Manual
Version 1.0, December 2020
www.moxa.com/product
© 2020 Moxa Inc. All rights reserved.

MGate 5217 Series User’s Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance
with the terms of that agreement.
Copyright Notice
© 2020 Moxa Inc. All rights reserved.
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All other trademarks or registered marks in this manual belong to their respective manufacturers.
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limited to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to
the products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility
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This product might include unintentional technical or typographical errors. Changes are periodically made to the
information herein to correct such errors, and these changes are incorporated into new editions of the publication.
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Table of Contents
1. Introduction...................................................................................................................................... 1-1
Overview ........................................................................................................................................... 1-2
Package Checklist ............................................................................................................................... 1-2
Product Features ................................................................................................................................ 1-2
2. Hardware .......................................................................................................................................... 2-1
Power Input and Relay Output Pinouts...................................................................................................2-2
LED Indicators....................................................................................................................................2-2
Panel Layouts.....................................................................................................................................2-3
Dimensions ........................................................................................................................................2-4
Pin Assignments .................................................................................................................................2-4
Mounting the Unit ...............................................................................................................................2-5
Wall or Cabinet Mounting .............................................................................................................2-5
Reset Button ......................................................................................................................................2-5
Pull-high, Pull-low, and Terminator for RS-485 .......................................................................................2-6
3. Getting Started.................................................................................................................................. 3-1
Connecting the Power .........................................................................................................................3-2
Connecting Serial Devices....................................................................................................................3-2
Connecting to a Network ..................................................................................................................... 3-2
Installing DSU Software.......................................................................................................................3-2
Logging in to the Web Console .............................................................................................................3-3
4. Web Console Configuration and Troubleshooting .............................................................................. 4-1
Overview ........................................................................................................................................... 4-2
Basic Settings ....................................................................................................................................4-2
Network Settings ................................................................................................................................ 4-3
Serial Settings....................................................................................................................................4-3
Protocol Settings ................................................................................................................................ 4-4
Protocol Settings—Protocol Conversion ..........................................................................................4-4
Protocol Settings—Configure MGate’s Role 1 and Role 2 ...................................................................4-5
Protocol Settings—I/O Data Mapping ........................................................................................... 4-15
System Management......................................................................................................................... 4-16
System Management—Accessible IP List....................................................................................... 4-16
System Management—System Log Settings.................................................................................. 4-17
System Management—Auto Warning Settings ............................................................................... 4-18
System Management—Email Alert ............................................................................................... 4-18
System Management—SNMP Trap ............................................................................................... 4-19
System Management—SNMP Agent ............................................................................................. 4-19
System Management—LLDP Settings ........................................................................................... 4-20
System Management—Certificate ................................................................................................ 4-20
System Management—Misc. Settings ........................................................................................... 4-22
System Management—Maintenance ............................................................................................. 4-24
System Monitoring (Troubleshooting) .................................................................................................. 4-26
5. Configuration (Text Mode Console)................................................................................................... 5-1
6. Network Management Tool (MXstudio) ............................................................................................. 6-1
MXview ............................................................................................................................................. 6-2
MXconfig ...........................................................................................................................................6-2
7. Modbus Configuration Import/Export ............................................................................................... 7-1
A. SNMP Agents with MIB II and RS-232-Like Groups........................................................................... A-1
RFC1213 MIB-II Supported SNMP Variable.............................................................................................A-2
RFC1317 RS-232-Like Groups ..............................................................................................................A-3

1
1. Introduction
Welcome to the MGate 5217 line of Modbus-to-BACnet/IP gateways. All models feature easy protocol
conversion between Modbus RTU/ASCII, Modbus TCP, and BACnet/IP protocols. This chapter is an
introduction to the MGate 5217.
The following topics are covered in this chapter:

Overview

Package Checklist

Product Features

MGate 5217 Series UM Introduction
1-2
Overview
The MGate 5217 is an industrial Ethernet gateway for Modbus RTU/ASCII/TCP and BACnet/IP protocol
conversions. All models are DIN-rail mountable and comes with built-in serial isolation. The rugged design is
suitable for industrial applications such as critical power and HVAC systems.
Package Checklist
All models of the MGate 5217 Series are shipped with the following items:
Standard Accessories:
•1 MGate 5217 gateway
•Quick installation guide (printed)
•Warranty card
Please notify your sales representative if any of the above items are missing or damaged.
Optional Accessories (can be purchased separately)
•DK-35A: DIN-rail mounting kit (35 mm)
•Mini DB9F-to-TB Adaptor: DB9 female to terminal block adapter
•DR-4524: 45W/2A DIN-rail 24 VDC power supply with universal 85 to 264 VAC input
•DR-75-24: 75W/3.2A DIN-rail 24 VDC power supply with universal 85 to 264 VAC input
•DR-120-24: 120W/5A DIN-rail 24 VDC power supply with 88 to 132 VAC/176 to 264 VAC input by
switch
Product Features
•Supports Modbus RTU/ASCII/TCP master/client
•Supports BACnet/IP server
•Connects up to 62 Modbus RTU/ASCII slaves
•Connects up to 32 Modbus TCP servers
•600 points and 1200 points models available
•Embedded traffic monitoring and diagnostic information for easy troubleshooting
•Supports COV to provide fast data communication
•Virtual nodes designed to make each Modbus device to be seen as a separate BACnet/IP device
•Configures Modbus commands quickly by editing an Excel spreadsheet
•Built-in Ethernet cascading for easy wiring
•-40 to 75°C wide operating temperature
•Serial port with 2 kV isolation protection
•Supports redundant dual AC or DC power inputs
•Supports 5-year warranty
•Supports security features based on IEC 62443-4-2

2
2. Hardware
The following topics are covered in this chapter:

Power Input and Relay Output Pinouts

LED Indicators

Panel Layouts

Dimensions

Pin Assignments

Mounting the Unit
Wall or Cabinet Mounting

Reset Button

Pull-high, Pull-low, and Terminator for RS-485

MGate 5217 Series UM Hardware
2-2
Power Input and Relay Output Pinouts
V2+L V2-N V1+L V1-N
Shielded
Ground
AC/DC Power
Input 2
AC/DC Power
Input 2 Relay Output Relay Output AC/DC Power Input 1
AC/DC Power
Input 1
LED Indicators
Name Color Function
PWR1 Red Power is being supplied to the power input
PWR2 Red Power is being supplied to the power input
RDY Red
Steady: Power is on and the unit is booting up
Blinking: IP conflict, DHCP or BOOTP server did not respond properly, or a
relay output occurred
Green Steady: Power is on and the unit is functioning normally
Blinking: Unit is responding to locate function
Off
Power is off or power error condition exists
Ethernet Amber 10 Mbps Ethernet connection
Green 100 Mbps Ethernet connection
Off Ethernet cable is disconnected or has a short
P1, P2 Amber Serial port is receiving data
Green Serial port is transmitting data
Off Serial port is not transmitting or receiving data

MGate 5217 Series UM Hardware
2-3
Panel Layouts
The MGate 5217 has two RJ45 Ethernet ports and two DB9 serial ports for connecting to devices.

MGate 5217 Series UM Hardware
2-4
Dimensions
Unit: mm (inch)
Pin Assignments
Serial Port (DB9 Male)
Pin RS-232 RS-422/RS-485
(4W)
RS-485 (2W)
1 DCD TxD- –
2 RXD TxD+ –
3 TXD RxD+ Data+
4 DTR RxD- Data-
5* GND GND GND
6
DSR
–
–
7 RTS – –
8 CTS – –
9 – – –
*Signal ground
Ethernet Port (RJ45)
Pin Signal
1 Tx+
2
Tx-
3 Rx+
6 Rx-

MGate 5217 Series UM Hardware
2-5
Mounting the Unit
STEP
1:
After removing the MGate
5217 from the box, connect the MGate 5217 to a network. Use a
standard straight
-through Ethernet cable to connect the unit to a hub or switch. When setting up
or testing the MGate
5217, you might find it convenient to connect directly to your computer’s
Ethernet port
. In this case, use a crossover Ethernet cable.
STEP
2:
Connect the serial port(s) of the
MGate 5217 to a serial device.
STEP
3:
The
MGate 5217
is designed to be attached to a DIN rail or mounted on a wall. The two sliders on
the
MGate 5217 rear panel serve a dual purpose. For wall mounting, both sliders should be
extended. For DIN
-rail mounting, start with one slider pushed in, and the other slider extended.
After attaching the
MGate 5217 on the DIN rail, push the extended slider in to lock the device
se
rver to the rail. The two placement options are illustrated in the accompanying figures.
STEP 4
:
Connect the 12
to 48 VDC or 24 VAC power source to terminal block power input.
Wall or Cabinet Mounting
Mounting the MGate 5217
Series on to a wall requires two screws. The heads
of the screws should be 5 to 7 mm in diameter, the shafts should be 3 to 4
mm in diameter, and the length of the screws should be more than 10.5 mm.
Wallmount DIN Rail
Reset Button
Press the Reset button continuously for 5 sec to load factory defaults:
The reset button is used to load factory defaults. Use a pointed object such as a straightened paper clip to
hold the reset button down for five seconds. Release the reset button when the Ready LED stops blinking.

MGate 5217 Series UM Hardware
2-6
Pull-high, Pull-low, and Terminator for RS-485
Remove the MGate 5217’s top cover where you will find the DIP switches to adjust each serial port’s pull-
high resistor, pull-low resistor, and terminator. Serial port1/port2 can be adjusted by SW1/SW2,
respectively.
SW 1 2 3 4
Pull-high resistor Pull-low resistor Terminator Reserved
ON 1 kΩ 1 kΩ 120 ΩReserved
OFF 150 kΩ* 150 kΩ* –* Reserved
*Default

3
3. Getting Started
The following topics are covered in this chapter:

Connecting the Power

Connecting Serial Devices

Connecting to a Network

Installing DSU Software

Logging in to the Web Console

MGate 5217 Series UM Getting Started
3-2
Connecting the Power
The unit can be powered by connecting a power source to the terminal block:
1. Loosen or remove the screws on the terminal block.
2. Turn off the power source and then connect a 12–48 VDC or 24 VAC power line to the terminal block.
3. Tighten the connections, using the screws on the terminal block.
4. Turn on the power source.
Note that the unit does not have an on/off switch. It automatically turns on when it receives power. The
PWR LED on the top panel will glow to indicate that the unit is receiving power. For power terminal block pin
assignments, refer to the Power Input and Relay Output Pinout section in chapter 2.
Connecting Serial Devices
The MGate 5217 supports connecting to Modbus serial devices. Before connecting or removing the serial
connection, first make sure the power is turned off. For the serial port pin assignments, see the Pin
Assignments section in chapter 2.
Connecting to a Network
Connect one end of the Ethernet cable to the MGate’s 10/100M Ethernet port and the other end of the cable
to the Ethernet network. The MGate will indicate a valid connection to the Ethernet in the following ways:
•The Ethernet LED maintains a solid green color when connected to a 100 Mbps Ethernet network.
•The Ethernet LED maintains a solid amber color when connected to a 10 Mbps Ethernet network.
•The Ethernet LED will flash when Ethernet packets are being transmitted or received.
Installing DSU Software
If you do not know the MGate gateway’s IP address when setting it up for the first time (default IP is
192.168.127.254); use an Ethernet cable to connect the host PC and MGate gateway directly. If you
connect the gateway and host PC through the same Ethernet switch, make sure there is no router between
them. You can then use Device Search Utility to detect the MGate gateways on your network.
The following instructions explain how to install the Device Search Utility (DSU), a utility to search for
MGate 5217 units on a network.
1. Download DSU from Moxa’s website. Locate and run the following setup program to begin the
installation process:
dsu_setup_[Version]_Build_[DateTime].exe
The latest version might be named dsu_setup_Ver2.0_Build_xxxxxxxx.exe, for example:
2. You will be greeted by the Welcome window. Click Next to continue.
3. When the Select Destination Location window appears, click Next to continue. You may change the
destination directory by first clicking on Browse....
4. When the Select Additional Tasks window appears, click Next to continue. You may select Create a
desktop icon if you would like a shortcut to the DSU on your desktop.
5. Click Install to start copying the software files.
6. A progress bar will appear. The procedure should take only a few seconds to complete.
7. A message will indicate that the DSU is successfully installed. You may choose to run it immediately by
selecting Launch DSU.
8. You may also open the DSU through Start Programs MOXA DSU.

MGate 5217 Series UM Getting Started
3-3
The DSU window should appear as shown below.
Click Search and a new Search window will pop up.
Logging in to the Web Console
Use the Web console to configure the MGate through Ethernet or verify the MGate’s status. Use a web
browser, such as Microsoft Internet Explorer or Google Chrome to connect to the MGate, using the
HTTP/HTTPS protocol.
When the MGate gateway appears on the DSU device list, select the gateway and use the right-click the
mouse button to open a web console to configure the gateway.
On the first page of the web console, enter the admin for the default Account name and moxa for the
default Password.

4
4. Web Console Configuration and
Troubleshooting
This chapter provides a quick overview of how to configure the MGate 5217 by web console.
The following topics are covered in this chapter:

Overview

Basic Settings

Network Settings

Serial Settings

Protocol Settings
Protocol Settings—Protocol Conversion
Protocol Settings—Configure MGate’s Role 1 and Role 2
Protocol Settings—I/O Data Mapping

System Management
System Management—Accessible IP List
System Management—System Log Settings
System Management—Auto Warning Settings
System Management—Email Alert
System Management—SNMP Trap
System Management—SNMP Agent
System Management—LLDP Settings
System Management—Certificate
System Management—Misc. Settings
System Management—Maintenance

System Monitoring (Troubleshooting)

MGate 5217 Series UM Web Console Configuration and Troubleshooting
4-2
Overview
This section gives an overview of the MGate 5217 information.
Basic Settings
On this webpage, you can change the name of the device and time zone settings.
Server Setting
Parameter Value Description
Server Name (an alphanumeric string) You can enter a name to help you identify the unit, such
as the function, etc.
Server Location (an alphanumeric string) You can enter a name to help you identify the unit
location. Such as “Cabinet A001.”
Time Settings
The MGate 5217 has a built-in Real-Time Clock for time calibration functions. Functions such as the log
function can add real-time information to the message.
ATTENTION
First
-time users should select the time zone first. The console will display the “real time” according to the
time zone relative to GMT. If you would like to modify the real
-time clock, select Local time. MGate’s
firmware will modify the GMT time according to the Time Zone.
Parameter Value Description
Time Zone User’s selectable time zone This field shows the currently selected time zone and
allows you to select a different time zone.
Local Time User’s adjustable time. (1900/1/1-2037/12/31)

MGate 5217 Series UM Web Console Configuration and Troubleshooting
4-3
Parameter Value Description
Time Server IP or Domain address
(e.g., 192.168.1.1 or
time.stdtime.gov.tw)
This optional field specifies your time server’s IP address
or domain name if a time server is used on your network.
The module supports SNTP (RFC-1769) for automatic time
calibration. The MGate will request time information from
the specified time server every 10 minutes.
Network Settings
The Network Settings is where the unit’s network settings are configured. You can modify the IP
Configuration, IP Address, Netmask, Default Gateway, and DNS.
Parameter
Value
Description
IP Configuration Static IP, DHCP,
DHCP/BOOTP, BOOTP
Select Static IP if you are using a fixed IP address. Select
one of the other options if the IP address is set
dynamically.
IP Address 192.168.127.254
(or other 32-bit number)
The IP (Internet Protocol) address identifies the server on
the TCP/IP network.
Netmask 255.255.255.0
(or other 32-bit number)
This identifies the server as belonging to a Class A, B, or C
network.
Gateway 0.0.0.0
(or other 32-bit number)
This is the IP address of the router that provides network
access outside the server’s LAN.
DNS Server 1 0.0.0.0
(or other 32-bit number)
This is the IP address of the primary domain name server.
DNS Server 2 0.0.0.0
(or other 32-bit number)
This is the IP address of the secondary domain name
server.
Serial Settings
The MGate 5217 serial interface supports RS-232, 2-wire RS-485, 4-wire RS-485, and RS-422 interfaces.
You must configure the baudrate, parity, data bits, and stop bits before using the serial interface with
Modbus RTU/ASCII protocol. Incorrect settings will result in communication failures.
Parameter Value Description
Baudrate 50 bps to 921600 bps
Parity None, Odd, Even, Mark, Space
Data bits
8
Stop bits 1, 2

MGate 5217 Series UM Web Console Configuration and Troubleshooting
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Parameter Value Description
Flow control None,
RTS/CTS,
RTS Toggle
DTR/DSR
The RTS Toggle will turn off RTS
signal when there is no data to be
sent. If there is data to be sent,
the RTS toggle will turn on the RTS
signal before a data transmission
and off after the transmission is
completed.
FIFO Enable, Disable The internal buffer of UART.
Disabling FIFO can reduce the
latency time when receiving data
from serial communications, but
this will also slow down the
throughput.
Interface RS-232, RS-422,
RS-485 2 wire,
RS-485 4 wire
RTS on delay 0-100 ms Only available for RTS Toggle
RTS off delay 0-100 ms Only available for RTS Toggle
RTS Toggle
The RTS Toggle function is used for RS-232 mode only. This flow-control mechanism is achieved by
toggling the RTS pin in the transmission direction. When activated, data will be sent after the RTS pin is
toggled ON for the specified time interval. After the data transmission is finished, the RTS pin will toggle
OFF for the specified time interval.
Protocol Settings
A typical MGate 5217application consists of SCADA/DDC as a BACnet/IP client/master and
meters/controllers as a Modbus RTU/ASCII/TCP slave/server. Both these components use different protocols
and hence need a gateway between them to exchange data. The MGate acts as the BACnet/IP server/slave
when it is connected to the BACnet/IP master/client and as the Modbus RTU/ASCII/TCP client/master when
it is connected to the Modbus RTU/ASCII/TCP slave/server. Therefore, to configure the MGate, you must:
Step 1: Select the correct protocols in the Protocol Conversion setting where the details of both sides of
the MGate’s role is shown below the selection.
Step 2: Configure the MGate’s roles for both sides. Configure the Modbus client/master side first followed
by the BACnet/IP server side.
Step 3: After the MGate configuration is completed, click I/O data mapping to view the details of the
exchanging data between SCADA/DDC and Modbus devices.
The following sections contain detailed MGate configuration instructions organized as per the above outline.
Protocol Settings—Protocol Conversion
The MGate 5217 supports Modbus RTU/ASCII, Modbus TCP, and BACnet/IP protocols. The MGate is
dedicated to bring the Modbus device to the BACnet/IP network. Therefore, the MGate is fixed at the
BACnet/IP server at one side, but the other side can be selected by your device’s settings.

MGate 5217 Series UM Web Console Configuration and Troubleshooting
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Protocol Settings—Configure MGate’s Role 1 and Role 2
The following shows the way to configure each role:
A1. Modbus TCP Client (Master) Settings
A2. Modbus RTU Master Settings
A3. BACnet/IP Server Settings
A1. Modbus TCP Client (Master) Settings
In Modbus TCP client/master mode, the MGate works as a Modbus client/master and will send the Modbus
request to the Modbus server/slave actively. The gateway supports Excel sheet import/export, which can
easily configure Modbus commands via Excel format. Details can be referenced in Chapter 7. Besides, the
MGate provides several advanced settings for specific application requirements. It is suggested to use the
default settings, which can fit most scenarios.
Client Settings
Parameter Value Default Description
Initial delay 0 to 30000 ms 0 Some Modbus severs/slaves may take more time to boot up than
other devices. In some environments, this may cause the entire
system to suffer from repeated exceptions during the initial boot-
up. After booting up, you can force the MGate to wait before
sending the first request with the Initial Delay setting.
Max. retry 0 to 5 3 This is used to configure how many times the MGate will try to
communicate with the Modbus server/slave when Modbus
command timeout occurs.

MGate 5217 Series UM Web Console Configuration and Troubleshooting
4-6
Parameter Value Default Description
Response
timeout
10 to 120000
ms
1000 The time taken by a slave device to respond to a request is
defined by the device manufacturer based on the Modbus
standard. A Modbus master can be configured to wait a certain
amount of time for a server/slave’s response. If no response is
received within the specified time, the master will disregard the
request and continue the operation. This allows the Modbus
system to continue the operation even if a slave device is
disconnected or faulty. On the MGate 5217, the Response
timeout field is used to configure how long the gateway will wait
for a response from a Modbus server/slave. Refer to your device’
manufacturer’s documentation to manually set the response
timeout
Create the communication settings for your Modbus TCP server/slave device by clicking the Add button to
configure Slave ID, Device Name and Slave IP address. Then, the created Modbus device will be shown
under Modbus Devices session.
After creating Modbus device, we should configure the Modbus command by double-clicking the device list
or pressing the Edit icon.
Then, click the Add icon to configure the Modbus commands.