Moxa Technologies AIG-500 Series Instructions for use

AIG-500 Series Hardware User’s Manual
Version 1.0, September 2021
www.moxa.com/product
© 2021 Moxa Inc. All rights reserved.

AIG-500 Series Hardware User’s Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance
with the terms of that agreement.
Copyright Notice
© 2021 Moxa Inc. All rights reserved.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of
Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not
limited to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to
the products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility
for its use, or for any infringements on the rights of third parties that may result from its use.
This product might include unintentional technical or typographical errors. Changes are periodically made to the
information herein to correct such errors, and these changes are incorporated into new editions of the publication.
Technical Support Contact Information
www.moxa.com/support
Moxa Americas
Toll
-free: 1-888-669-2872
Tel:
[phone]
Fax:
[phone]
Moxa China (Shanghai office)
Toll
-free: 800-820-5036
Tel:
[phone]
Fax:
[phone]
Moxa Europe
Tel:
[phone]
Fax:
[phone]
Moxa
Asia-Pacific
Tel:
[phone]
Fax:
[phone]
Moxa India
Tel:
[phone]
Fax:
[phone]

Table of Contents
1. Introduction...................................................................................................................................... 1-1
Model Descriptions..............................................................................................................................1-2
Package Checklist ...............................................................................................................................1-2
Product Features ................................................................................................................................1-2
Product Specifications .........................................................................................................................1-2
2. Hardware Introduction...................................................................................................................... 2-1
Appearance........................................................................................................................................2-2
Dimensions ........................................................................................................................................2-3
LED Indicators.................................................................................................................................... 2-3
Reboot ..............................................................................................................................................2-3
Reset to Default ................................................................................................................................. 2-4
Real-time Clock ..................................................................................................................................2-4
Installation Options.............................................................................................................................2-4
DIN-rail Mounting (optional) ......................................................................................................... 2-4
Wall Mounting (optional) ..............................................................................................................2-5
3. Hardware Connection Description ..................................................................................................... 3-1
Wiring Requirements...........................................................................................................................3-2
Connecting the Power ..................................................................................................................3-2
Grounding the Unit ......................................................................................................................3-3
Connecting to the Network...................................................................................................................3-3
Connecting to a USB Device ................................................................................................................. 3-3
Connecting to Serial Ports....................................................................................................................3-3
Connecting the Digital Inputs and Digital Outputs ...................................................................................3-4
Inserting the SIM Card ........................................................................................................................ 3-4
Installing the Wi-Fi Module (AIG-501-T-AZU-LX only)..............................................................................3-5
Connecting the Antennas ..................................................................................................................... 3-8
A. Regulatory Approval Statements....................................................................................................... A-1

1
1. Introduction
The AIG-500 Series advanced IIoT gateways are designed for Industrial IoT applications, especially for
distributed and unmanned sites in harsh operating environments. ThingsPro Edge and Azure IoT Edge
software are preloaded and seamlessly integrated with the AIG-500 Series to enable easy, reliable, yet
secure sensor-to-cloud connectivity for data acquisition and device management using the Azure Cloud
solution. With the use of the ThingsPro Proxy utility, the device provisioning process is easier than ever.
Thanks to the robust OTA function, you never have to worry about system failure during software upgrades.
With the secure boot function enabled, you can enable the booting process of AIG-500 Series to prevent
malicious software injection.
The following topics are covered in this chapter:

Model Descriptions

Package Checklist

Product Features

Product Specifications

AIG-500 Series HW UM Introduction
1-2
Model Descriptions
The AIG-500 Series includes the following models:
•AIG-501-T-AZU-LX: Advanced IIoT gateway with Intel Atom® quad-core 1.91 GHz processor, 1 VGA
port, 4 DIs, 4 DOs, ThingsPro Edge and Azure IoT Edge software, -40 to 70°C operating temperature
•AIG-501-T-US-AZU-LX: Advanced IIoT gateway with Intel Atom® quad-core 1.91 GHz processor, 1
VGA port, 4 DIs, 4 DOs, USA LTE band, ThingsPro Edge and Azure IoT Edge software, -40 to 70°C
operating temperature
•AIG-501-T-EU-AZU-LX: Advanced IIoT gateway with Intel Atom® quad-core 1.91 GHz processor, 1
VGA port, 4 DIs, 4 DOs, Europe LTE band, ThingsPro Edge and Azure IoT Edge software, -40 to 70°C
operating temperature
•AIG-501-T-AP-AZU-LX: Advanced IIoT gateway with Intel Atom® quad-core 1.91 GHz processor, 1
VGA port, 4 DIs, 4 DOs, Asia Pacific LTE band, ThingsPro Edge and Azure IoT Edge software, -40 to 70°C
operating temperature
Package Checklist
The package contains the following items:
•AIG-500 Series advanced IIoT gateway
•Power jack
•Quick installation guide (printed)
•Warranty card
NOTE
Notify your sales representative if any of the abov
e items are missing or damaged.
NOTE
Neither
the wall mounting kit nor DIN-rail mounting kit come with the package. They must be purchased
separately as needed.
Product Features
•Simplifies data acquisition and device management via the ThingsPro Edge software.
•Seamless integration with ThingsPro Edge and Azure IoT Edge enables easy, reliable, yet secure cloud
connectivity.
•Supports easy device-provisioning with the ThingsPro Proxy utility.
•Provides robust OTA function to prevent system failure during software upgrades.
•Equipped with secure boot to prevent malicious software-injection attacks.
Product Specifications
NOTE
The latest specifications for Moxa's products can be found at
https://www.moxa.com.

2
2. Hardware Introduction
The AIG-500 Series devices are compact and rugged, making them suitable for industrial applications. The
LED indicators allow you to monitor device performance and quickly identify issues, and the multiple ports
can be used to connect a variety of devices. The AIG-500 Series comes with a reliable and stable hardware
platform that lets you devote the bulk of your time to application development. In this chapter, we provide
basic information about the device’s hardware and its various components.
The following topics are covered in this chapter:

Appearance

Dimensions

LED Indicators

Reboot

Reset to Default

Real-time Clock

Installation Options
DIN-rail Mounting (optional)
Wall Mounting (optional)

AIG-500 Series HW UM Hardware Introduction
2-2
Appearance
Top Panel View
Front Panel View
Bottom Panel View

AIG-500 Series HW UM Hardware Introduction
2-3
Dimensions
LED Indicators
The function of each LED is described in the table below:
LED Name Status Function
Power
Green
Power is ON
OFF No power
Storage (CFast) Yellow Blinking Data is being written to or read from the storage
OFF No activity
LAN1/LAN2/LAN3/LAN4
(RJ45 connector)
Green Steady ON 100 Mbps Ethernet link
Blinking Data is being transmitted or received
Yellow Steady ON 1000 Mbps Ethernet link
Blinking Data is being transmitted or received
OFF No Ethernet connection or 10 Mbps Ethernet link
TX1/TX2/TX3/TX4 Green Blinking Data is being transmitted
OFF No data is being transmitted
RX1/RX2/RX3/RX4 Yellow Blinking Data is being received
OFF No data is being received
Reboot
To reboot the device, refer to ThingsPro Edge user manual to execute the Reboot function. No hardware
button is available for rebooting the device.

AIG-500 Series HW UM Hardware Introduction
2-4
Reset to Default
Refer to ThingsPro Edge user manual to execute Reset to Default function. No hardware button is available
for resetting the device to factory default.
Real-time Clock
The real-time clock is powered by a non-chargeable battery. We strongly recommend that you do not
replace the lithium battery without help from a qualified Moxa support engineer. If you need to change the
battery, contact the Moxa RMA service team.
WARNING
There is a risk of explosion if the battery is replaced
with an incorrect type.
Installation Options
DIN-rail Mounting (optional)
The optional DIN-rail mounting kit is not included in the product package and must be purchased
separately.
Follow these steps to mount the device on to a DIN rail:
Installation
STEP 1:
Use 4 screws to attach the DIN
-rail mounting
bracket to the AIG
-500’s rear panel and tighten the
screws to secure the bracket.
STEP 2:
Insert the upper lip of the DIN rail into the DIN
-rail
mounting kit.
S
TEP 3:
Press the AIG
-500 towards the DIN rail until it
snaps into place.

AIG-500 Series HW UM Hardware Introduction
2-5
Removal
STEP 1:
To unmount the AIG
-500, pull down the latch
provided at the base of the mounting kit with a
screwdriver.
STEP
S 2 & 3:
Slightly pull the AIG
-500 forward and lift it up to
detach it from the DIN rail.
Wall Mounting (optional)
The optional wall-mounting kit is not included in the product package and should be purchased separately.
Follow these steps to mount the device on to a wall:
STEP 1:
Attach the wall
-mounting brackets to the rear
side of the AIG
-500 by using two screws per
bracket.
STEP 2:
Use four screws per side on the w
all-mounting bracket to
attach the AIG
-500 to a wall or cabinet.
IMPORTANT!
The diameter of the screw heads should be greater than 7 mm and less than 14 mm; the diameter of the
shafts should be less than 3 mm. The
length of the screws should be greater than 6 mm.
NOTE
•
Test the screw head and shank size by inserting the screws into one of the keyhole shaped apertures of
the wall-mounting plates before attaching the plate to the wall.
•
Do not drive the screws in all the way—leave a space of about 2 mm to allow room for sliding the wall
mount panel between the wall and the screws.

3
3. Hardware Connection Description
In this chapter, we describe how to connect the AIG-500 to a network and other devices.
The following topics are covered in this chapter:

Wiring Requirements
Connecting the Power
Grounding the Unit

Connecting to the Network

Connecting to a USB Device

Connecting to Serial Ports

Connecting the Digital Inputs and Digital Outputs

Inserting the SIM Card

Installing the Wi-Fi Module (AIG-501-T-AZU-LX only)

Connecting the Antennas

AIG-500 Series HW UM Hardware Connection Description
3-2
Wiring Requirements
In this section, we describe how to connect various devices to the AIG-500. Be sure to read and follow these
common safety precautions before proceeding with the installation of any electronic device:
•Use separate paths to route wiring for power and devices. If power wiring and device wiring paths must
cross, make sure the wires are perpendicular at the intersection point.
NO
TE
Do not run signal or communication wiring and power wiring in the same wire conduit. To avoid
interference, wires with different signal characteristics should be routed separately.
•You can use the type of signal transmitted through a wire to determine which wires should be kept
separate. The rule of thumb is that wiring that shares similar electrical characteristics can be bundled
together.
•Keep input wiring and output wiring separate.
•When necessary, it is strongly advised that you label wiring to all devices in the system.
ATTENTION
Safety First!
Be sure to disconnect the power cord before doing installations and/or wiring.
Electrical Current
Caution!
Calculate the maximum possible current in each power wire and common wire. Observe all electrical codes
dictating the maximum current allowable for each wire size.
If the current goes above the maximum ratings, the wiring could overheat, causing serious damage to
your equipment.
Temperature Caution!
Be
careful when handling the unit. When the unit is plugged in, the internal components generate heat,
and consequently the
outer casing may feel hot to the touch.
Connecting the Power
Connect the power jack (in the package) to the DC terminal block (located on the top
panel), and then connect the power adapter. It takes about
3 minutes
for the system
to boot up.
Once the system is ready, the power LEDs will light up.
WARNING
•
This product is intended to be supplied by a UL Listed Power Adapter or DC power source marked
“L.P.S.” (or “Limited Power Source”) rated 12 to 36 VDC, 2.5 A (minimum), and TMA = 70°C
(minimum).
•
The power adapter should be connected to a socket outlet with an earthing connection.
If you need further information or assistance, contact a Moxa representative.

AIG-500 Series HW UM Hardware Connection Description
3-3
Grounding the Unit
There is a grounding connector on the top panel of the device. Use this connector to connect a well-
grounded mounting surface, such as a metal panel. Grounding and wire routing help limit the effects of
noise due to electromagnetic interference (EMI).
ATTENTION
A shielded power cord is required to meet the FCC emission limits and to prevent interference with nearby
radio and television reception. It is essential that only the supplied power cord be used.
You are cautioned tha
t changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
Connecting to the Network
The Ethernet ports are located on the front panel of the device. The pin assignments for the Ethernet port
are shown in the following figure. If you are using your own cable, make sure that the pin assignments on
the Ethernet cable connector match the pin assignments on the Ethernet port.
Pin 10/100 Mbps 1000 Mbps
1 Tx+ TRD(0)+
2 Tx- TRD(0)-
3 Rx+ TRD(1)+
4 – TRD(2)+
5 – TRD(2)-
6 Rx- TRD(1)-
7 – TRD(3)+
8 – TRD(3)-
Connecting to a USB Device
The device comes with USB port, allowing users to connect to a device with an USB interface. The USB port
uses a type-A connector.
Connecting to Serial Ports
The serial port can be configured by software for RS-232, RS-422, or RS-485. The pin assignments for the
port are shown in the following table:
Pin RS-232 RS-422/
RS-485 4-wire RS-485 2-wire
1 – TxD-(A) –
2 RxD TxD+(B) –
3 TxD RxD+(B) Data+(B)
4 DTR RxD-(A) Data-(A)
5 GND GND GND
6 DSR – –
7 RTS – –
8 CTS – –

AIG-500 Series HW UM Hardware Connection Description
3-4
Connecting the Digital Inputs and Digital
Outputs
There are four digital inputs and four digital outputs on the top panel.
Refer to the figure on the left for detailed pin definitions.
NOTE
Do not use
the Source port for safety reasons.
DI Dry Contact
DO Channel (Sink Type)
Inserting the SIM Card
The device comes with a SIM card socket that allows users to install SIM card for cellular communication.
S
TEP 1:
Remove the screw on the SIM card holder cover
located on the bottom panel
of the device.
S
TEP 2:
Insert the SIM card into the socket.
Make sure you insert in the right direction. To remove
the SIM card, press the SIM card in to release and
then you can pull out the SIM card.

AIG-500 Series HW UM Hardware Connection Description
3-5
Installing the Wi-Fi Module (AIG-501-T-AZU-LX
only)
The optional Wi-Fi wireless module is not included in the product package and must be purchased
separately.
The Wi-Fi wireless module package contains the following items:
•1 x Wi-Fi module
•1 x thermal pad
•2 x sliver screws (M2.5 x 6 mm)
•2 x sliver screws (M2 x 2.5 mm)
•1 x insulation pad
•1 x Mini PCIe half-card fix board
NOTE
Notify your sales representative if any of the above items are missing or damaged.
Follow these steps to install the Wi-Fi module for the device.
1. Loosen the six screws on the right panel and two screws on the bottom panel of your computer.
Right Panel Bottom Panel
2.
Remove the right cover to expose the Mini PCIe
socket.
3.
Remove the plastic sheet on the thermal pad and
stick the thermal pad as indicated.

AIG-500 Series HW UM Hardware Connection Description
3-6
4. Install the Mini PCIe half-card fix board and secure it with the two sliver screws (M2.5 x 6 mm).
5. Insert the wireless module card into the socket at an angle.
6. Push down the wireless module card and use two screws (M2 x 2.5 mm) to secure it on to the card.
7. Remove the plastic protection covers on the antenna connectors.

AIG-500 Series HW UM Hardware Connection Description
3-7
8. Connect the #1 SMA cable to the Main connector and #2 SMA cable to the Aux connector on the wireless
module card.
9. Stick a piece of insulation tape on the connectors as indicated.
10. Put back the right cover and secure it with screws.

AIG-500 Series HW UM Hardware Connection Description
3-8
Connecting the Antennas
For the US, EU, or AP LTE models, there are two cellular antenna connectors (#1: Main and #2: Aux) and a
GPS connector (#3) on the top panel of the device. All three connectors are of SMA type.
For the non-LTE model, there are two Wi-Fi antenna connectors (#1: Main and #2: Aux) on the top panel of
the device. Both connectors are of RP-SMA type.

A
A. Regulatory Approval Statements
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Class A: FCC Warning! This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
users will be required to correct the interference at their own expense.
European Community
WARNING
This is a class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.