Moxa Technologies OnCell Series User manual

P/N: 1802034700011
*1802034700011*
OnCell G3470A-LTE
Quick Installation Guide
Moxa OnCell Series
Version 2.1, December 2020
Technical Support Contact Information
www.moxa.com/support
Moxa Americas:
Toll
-free: 1-888-669-2872
Tel:
1-714-528-6777
Fax:
1-714-528-6778
Moxa China (Shanghai office):
Toll
-free: 800-820-5036
Tel:
[phone]
Fax:
[phone]
Moxa Europe:
Tel:
[phone]
Fax:
[phone]
Moxa Asia-Pacific:
Tel:
[phone]
Fax:
[phone]
Moxa India:
Tel:
[phone]
Fax:
[phone]

2020 Moxa Inc. All rights reserved.

- 2 -
Overview
The OnCell G3470A-LTE is Moxa's 4G/Ethernet IP gateway that provides a
higher cellular bandwidth and more reliable connection to your Ethernet
network for cellular applications. With the integrated 4-port gigabit
Ethernet switch and 4G LTE support, the OnCell G3470A-LTE offers a
faster cellular connection with a lower total cost of ownership. To enhance
reliability, a key for industrial users, the OnCell G3470A-LTE features
isolation design for both power and antenna inputs. Coupled with
high-level EMS and wide-temperature support, the OnCell G3470A-LTE
provides the highest level of device stability in any rugged environment.
In addition, with dual SIM and dual power-input features, the OnCell
G3470A-LTE supports network redundancy to ensure an uninterrupted
connectivity in your applications.
Package Checklist
Moxa’s OnCell G3470A-LTE is shipped with the following items. If any of
these items is missing or damaged, please contact your customer service
representative for assistance.
•OnCell G3470A-LTE
•1 GPS connector terminator
•2 2G/3G/4G omni-directional antennas, 2 dBi, SMA (male)
•5 plastic RJ45 protective caps for serial console and Ethernet ports
•Quick installation guide (printed)
•Warranty card
Installation and Configuration
Before installing the OnCell G3470A-LTE, make sure that all items in the
package checklist are in the box. In addition, you will need access to a
notebook computer or PC equipped with an Ethernet port. The OnCell
G3470A-LTE has a default IP address that you must use when connecting
to the device for the first time.
Step 1: Insert a SIM card and turn on the OnCell G3470A-LTE
Insert one or two 2G/3G/4G SIM cards into the SIM slots located on the
bottom of the OnCell G3470A-LTE. Then, turn on the OnCell G3470A-LTE
by connecting a power terminal block to a DC power source (12 to 48
VDC).
Step 2: Connect the OnCell G3470A-LTE to a notebook or PC
Since the OnCell G3470A-LTE supports MDI/MDI-X auto-sensing, you can
use either a straight-through cable or crossover cable to connect the
OnCell G3470A-LTE to a computer. If the LED indicator on the OnCell
G3470A-LTE’s LAN port lights up, it means a connection has been
established.
Step 3: Set up the computer’s IP address
Set an IP address on the same subnet as the OnCell G3470A-LTE. Since
the OnCell G3470A-LTE’s default IP address is 192.168.127.254, and the
subnet mask is 255.255.255.0, you should set the IP address of the
computer to 192.168.127.xxx and subnet mask to 255.255.255.0.

- 3 -
Step 4: Use the web-based manager to configure the OnCell
G3470A-LTE
Open your computer’s web browser and type http://192.168.127.254
in the address field to access the homepage of the web-based
management system. Before the homepage opens, you will need to enter
the user name and password. For first-time configuration, enter the
default user name and password and then click on the Login button:
User name: admin
Password: moxa
ATTENTION
For security reasons, we strongly recommend changing the
password. To do so, select
Maintenance

Usern
ame/Password, and then follow the on-screen
instructions.
NOTE
For the change to take effect, you must click Save Configuration
to save the change, or Restart (clicking the Save and Restart
buttons will save all changes).

- 4 -
Hardware Overview
1. GPS antenna connector (fe
male
SMA)
2.
Terminal block (two digital input
and one digital relay)
3. Grounding screw (M5)
4. Terminal block (PWR1 and
PWR2)
5.
2x2 MIMO antenna ports for LTE
(female SMA)
6. RS-232 serial console (RJ45)
7. 10/100/1000
BaseT(X) Ethernet
ports (RJ45)
8. LED display
9. DIN-rail mounting kit
10.
Reset button
11.
Dual SIM – SIM1
12.
Dual SIM – SIM2

- 5 -
Device Dimensions
DIN-Rail Mounting
DIN-Rail Kit Dimensions:
Unit = mm (inch)
The DIN-rail kit is attached to the back panel of the OnCell G3470A-LTE
series. Mount the OnCell G3470A-LTE series on corrosion-free mounting
rails that meet the EN 60715 standard.

- 6 -
Installation
STEP 1: Insert the upper lip of
the DIN rail into the DIN
-rail
mounting kit.
STEP 2:
Press the OnCell
G3470A
-
LTE series towards the
DIN rail until it snaps into place.
Removal
STEP 1: Pull down the latch on
the mounting kit using a
screwdriver.
STEP 2: Slightly pull the OnCell
G3470A
-LTE forward.
STEP 3
: Lift up to remove the
OnCell G3470A
-LTE from the
DIN rail
Wall Mounting (optional)
Wall-mount Kit Dimensions:
Unit = mm (inch)

- 7 -
For some applications, it may be more convenient to mount the OnCell
G3470A-LTE to a wall, as illustrated below.
STEP 1:
Remove the aluminum
DIN
-r
ail attachment plate
from the
OnCell
G3470A
-LTE, and then
attach
the wall mount
plates with M3 screws, as
shown in the adjacent
diagram.
STEP 2:
Mounting the
OnCell G3470A-LTE
to a wall requires 4
screws. Use the
OnCell G3470A-LTE
device, with wall
mount plates attached as a guide
,
to mark the correct
locations of th
e 4 screws. The heads of the screws
should be less than 6.0 mm in diameter, and the
shafts
should be less than 3.5 mm in diameter, as shown in
the figure at the right.
NOTE
Test the screw head and shank size by inserting the screw into
one of the keyhole shaped apertures of the Wall Mounting Plates
before it is screwed into the wall.
STEP 3:
Once the screws are fixed into the
wall, insert the four screw heads
through the large opening of the
keyhole
-shaped apertures, and
then slide the
OnCell G3470A-LTE
downwards, as indicated
in the
accompanying diagram.
Tighten
the four screws for added stability.
WARNING
•
This equipment is intended to be used in a Restricted Access
Location, such as a dedicated computer room. Access can
only be gained by SERVICE PERSONS or by USERS who have
been instructed about the fact that the metal chassis of the
equipment is extremely hot and may cause burns.
•
Service persons or users should pay special attention and
take special precautions before handling the equipment.
•
Access should be controlled with lock and key,
or a security
identity system controlled by the authority responsible for
the location. Only authorized, well-trained professionals
should be allowed to access the restricted access location.
•
External metal parts are hot!! Pay special attention or use
special protection before handling.

- 8 -
Wiring Requirements
WARNING
Safety First!
Be sure to disconnect the power cord before installing and/or
wiring your Moxa OnCell G3470A-LTE.
WARNING
Safety First!
Calculate the maximum possible current in each power wire and
common wire. Observe all electrical cod
es dictating the
maximum current allowed for each wire size.
If the current goes
above the maximum ratings, the wiring could overheat, causing
serious damage to your equipment.
You should also pay attention to the following items:
•Use separate paths to route wiring for power and devices. If power
wiring and device wiring paths must cross, make sure the wires are
perpendicular at the intersection point.
NOTE: Do not run signal or communications wiring and power wiring
in the same wire conduit. To avoid interference, wires with different
signal characteristics should be routed separately.
•You can use the type of signal transmitted through a wire to
determine which wires should be kept separate. The rule of thumb is
that wiring with similar electrical characteristics can be bundled
together.
•Keep input wiring and output wiring separate.
•It is strongly advised that you label wiring to all devices in the system
when necessary.
ATTENTION
This product is intended to be supplied by a Listed Power Unit
marked “Class 2” or “LPS” and rated O/P: 9.6 W (12 V/0.78 A to
48 V/0.2 A).
ATTENTION
Make sure
that the external power adapter
(includes power cords
and plug assemblies) provided with the unit is certified and
suitable for use in your country.

- 9 -
Grounding the Moxa OnCell G3470A-LTE
Grounding and wire routing help limit the effects of noise due to
electromagnetic interference (EMI). Run the ground connection from the
ground screw to the grounding surface prior to connecting devices.
ATTENTION
This product is intended to be mounted to a well
-grounded
mounting surface, such as a metal panel.
Wiring the Redundant Power Inputs
The top two pairs of contacts of the 10-contact terminal block connector
on the OnCell G3470A-LTE’s top panel are used for the OnCell
G3470A-LTE’s two DC inputs. Top and front views of the terminal block
connector are shown here.
STEP 1: Insert the negative/positive DC wires
into the
V-/V+ terminals.
STEP 2:
To keep the DC wires from pulling
loose,
use a small flat
-
blade screwdriver to tighten the
wire
-clamp screws on the front of the terminal
block connector.
STEP 3:
Insert the plastic terminal block
connector prongs into the terminal block
receptor, which is
located on the OnCell
G3470A
-LTE’s top panel.
ATTENTION
Before connecting the
OnCell G3470A-LTE to the DC power
inputs, make sure that the DC power source voltage is stable.
Wiring the Relay Contact
The OnCell G3470A-LTE has one relay output, which consists of the two
contacts of the terminal block on the OnCell G3470A-LTE’s top panel.
Refer to the Specification section for detailed electrical requirement. The
relay contacts are used to indicate user-configured events. The two wires
attached to the relay contacts form an open circuit when a
user-configured event is triggered. If a user-configured event does not
occur, the relay circuit will be closed.
Wiring the Digital Inputs
The OnCell G3470A-LTE has two sets of digital inputs—DI1 and DI2. Each
DI comprises two contacts of the 6-pin terminal block connector on the
OnCell G3470A-LTE’s top panel. Refer to the Specification section for
detailed information on isolated digital input definition.

- 10 -
Communication Connections
10/100BaseT(X) Ethernet Port Connection
The 10/100BaseT(X) ports located on the OnCell G3470A-LTE’s front
panel are used to connect to Ethernet-enabled devices.
Below we show pinouts for both MDI (NIC-type) ports and MDI-X
(HUB/Switch-type) ports.
MDI Port Pinouts
MDI-X Port Pinouts
8-pin RJ45
Pin
Signal
1
Tx+
2
Tx-
3
Rx+
6
Rx-
Pin
Signal
1
Rx+
2
Rx-
3
Tx+
6
Tx-
1000BaseT Ethernet Port Connection
1000BaseT data is transmitted on differential TRD+/- signal pairs over
copper wires.
MDI/MDI-X Port Pinouts
Pin
Signal
1
TRD(0)+
2
TRD(0)-
3
TRD(1)+
4
TRD(2)+
5
TRD(2)-
6
TRD(1)-
7
TRD(3)+
8
TRD(3)-
RS-232 Connection
The OnCell G3470A-LTE has one RS-232 (8-pin RJ45) console port
located on the front panel. Use either an RJ45-to-DB9 or RJ45-to-DB25
cable to connect the Moxa OnCell G3470A-LTE’s console port to your PC’s
COM port. You may then use a console terminal program to access the
OnCell G3470A-LTE for console configuration.
Console Pinouts for 10-pin or 8-pin RJ45
10-Pin
Description
8-Pin
1
–
2
DSR
1
3
RTS
2
4
GND
3
5
TxD
4
6
RxD
5
7
DCD
6
8
CTS
7
9
DTR
8
10
–

- 11 -
NOTE
The pin numbers for both 8-pin and 10-pin RJ45 connectors (and
ports) are typically not labeled on the connector (or port). Refer
to the Pinout diagram above to see how RJ45 pins are numbered.
LED Indicators
The front panel of the Moxa OnCell G3470A-LTE contains several LED
indicators. The function of each LED is described in the table below.
LED
Color
State
Description
Front Panel LED Indicators (System)
PWR1
Green
On
Power is being supplied from power input 1.
PWR2
Green
On
Power is being supplied from power input 2.
READY Green
On
System startup is complete and the system
is operating.
Blinking
Device has been located by the OnCell
Search Utility.
Off
Power is off, or the system is booting up.
FAULT Red
On
System configuration error or a relay event
has occurred.
Blinking
IP address conflict.
Off
Power is off, or there is no error condition.
CELLULAR
SIGNAL (3
LEDs)
Green On
Number of LEDs to indicate cellular signal
level when registered to a base station.
Signal LED 1: 0 < RSSI ≤ 12
Signal LED 2: 12 < RSSI ≤ 20
Signal LED 3: 20 < RSSI ≤31
SIM1 Amber
On/Off
SIM 1 is active or inactive.
Blinking
SIM 1 is not inserted or PIN code is incorrect.
SIM2 Amber
On/Off
SIM 2 is active or inactive.
Blinking
SIM 2 is not inserted or PIN code is incorrect.
2G Amber On Registered to a base station with cellular
connection in GPRS or EDGE mode.
3G Amber On
Registered to a base station with cellular
connection in UMTS or HSPA mode.
4G Amber On
Registered to a base station with cellular
connection in LTE mode.
GPS Green
On
GPS has been located.
Blinking
Locating GPS or less than four satellites have
been located.
Off
GPS has not been located.
LAN Port LED Indicators (Port Interface)
1000M Green
On
1000Mbps link is active.
Blinking
Data is being transmitted at 1000Mbps.
Off
1000Mbps link is inactive.
10/100M Amber
On
10/100Mbps link is active.
Blinking
Data is being transmitted at 10/100Mbps.
Off
10/100Mbps link is inactive.

- 12 -
Specifications
Cellular Specification
Standards
GSM/GPRS/EDGE/UMTS/HSPA/LTE
Band Options OnCell G3470A-LTE-EU: B1 (2100 MHz)/B3 (1800
MHz)/B7 (2600 MHz)/B8 (900 MHz)/B20 (800 MHz)
OnCell G3470A-LTE-US: B2 (1900 MHz)/B4
(AWS)/B5 (850 MHz)/B13 (700 MHz)/B17 (700
MHz)/B25 (1900 MHz)
OnCell G3470A-LTE-EU: UMTS/HSPA
2100/1900/850/800/900 MHz
OnCell G3470A-LTE-US: UMTS/HSPA
2100/1900/AWS/850/900 MHz
Quad-band GSM/GPRS/EDGE 850/900/1800/1900
MHz
LTE Data Rate Category 3
Downlink: 100 Mbps (20 MHz bandwidth), 50 Mbps
(10 MHz bandwidth)
Uplink: 50 Mbps (20 MHz bandwidth), 25 Mbps (10
MHz bandwidth)
HSPA Data Rate
Downlink: Up to 42 Mbps (category 24)
Uplink: Up to 5.76 Mbps (category 6)
GPRS Data Rate
Downlink/Uplink: 236 kbps
Interface
Cellular Antenna
Connectors
2 SMA (female), MIMO for LTE, antenna diversity
for WCDMA
SIM Slots
Dual SIM card support
GNSS
1 SMA (female), GPS: 1575.42 MHz, GLONASS:
1602 MHz
Ethernet
4, 10/100/1000 Mbps auto negotiation speed, F/H
duplex mode and auto MDI/MDI-X connection
(RJ45-type)
Serial Console Port
1, RS-232 (RJ45-type)
LED Indicators
PWR1, PWR2, READY, FAULT, CELLULAR SIGNAL,
SIM1, SIM2, 2G, 3G, 4G, GPS
Alarm Contact
1 relay output with current carrying capacity of 1 A
@ 24 VDC
Digital Inputs
2 electrically isolated inputs
+13 to +30 V for state “1”
+3 to -30 V for state “0”
Max. input current: 8 mA
Ground Screw
M5
Reset Button
Power Reset/Factory Default Reset
Software Specification
Network Protocol ICMP, TCP/IP, UDP, DHCP, Telnet, DNS, SNMP,
HTTP, HTTPS, SMTP, SNTP, ARP
Routing/Firewall
NAT, Port Forwarding, IP/MAC/Port Filtering
VPN
Max. Tunnel Number: 5 (Responder/Initiator)
IPSec (DES, 3DES, AES, MD5, SHA-1, DH2, DH5),
PSK/X.509/RSA
Management
Options
Remote SMS Control, SNMPv1/v2c/v3,
Web/Telnet/Serial Console
Others
DDNS

- 13 -
Software Specification (Moxa Proprietary)
GuaranLink
3-tier heart-beat for reliable and persistent cellular
connectivity
OnCell Central
Management
Large scale centralized device management over
private cellular IP addresses
Search Utility Simple device configuration and management
utility
Physical Characteristics
Housing
Metal casing for high EMC-level, providing IP30
protection
Mounting
DIN-rail (default) or wall-mount (optional)
Weight
1300 g
Dimension
67 x 90.5 x 124 mm (2.6 x 3.52 x 4.83 inch)
Installation DIN-Rail mounting, wall mounting (with optional
kit)
Environmental Limits
Operating
Temperature
Standard Models: -30 to 55°C (-22 to 131°F)
Wide Temp. Models: -30 to 70°C (-22 to 158°F)
Storage
Temperature
-40 to 75°C (-40 to 167°F)
Ambient Relative
Humidity
5 to 95% (30°C, non-condensing)
Power Requirements
Input Voltage
12 to 48 VDC, redundant dual DC power inputs
Connector
4-pin removeable terminal block
Power Consumption
9.6 W (12 V/0.78 A to 48 V/0.2 A)
Reverse Polarity
Protection
Present
Standards and Certifications
Safety
OnCell G3470A-LTE-US: UL 60950-1
EMI
OnCell G3470A-LTE-US: FCC Part 15 Subpart B
EMS
OnCell G3470A-LTE-EU: EN 61000-6-2/-4
Radio
OnCell G3470A-LTE-US: FCC ID N7NMC7355
OnCell G3470A-LTE-EU: EN 301 489-1, EN 301
489-7, EN 301 511/4
Reliability
MTBF
327326 hours
Warranty
Warranty Period
5 years
Details
See www.moxa.com/support/warranty.aspx
ATTENTION
The
OnCell G3470A-LTE is NOT a portable mobile device and
should be located at least 20 cm away from the human body.
The
OnCell G3470A-LTE is NOT
designed for the general public.
To deploy
OnCell G3470A-LTE units and establish a wireless
network
safely, a well-trained technician should do the
installation.

- 14 -
ATTENTION
Use the antennas correctly:
Wide-band (2G/3G/4G)
antennas are
needed when the
OnCell G3470A-LTE operates. Make sure that
your antenna installation is within a safety area, which is covered
by a lightning protection or surge arrest system.
ATTENTION
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, including
interference that may cause undesired operation.
ATTENTION
Do not locate the antenna near overhead power
lines or other
electric light or power circuits, or where it can come into contact
with such circuits. When installing the antenna
, take extreme
care not to come into contact with such circuits, because they
may cause serious injury or death. For proper in
stallation and
grounding of the antenna
, refer to national and local codes (for
example, U.S.:NFPA 70, National Electrical Code, Artical810,
Canada: Canadian Electrical Code, Section 54).