MSSC Smart-Jet BLUE User manual

T H E R M A L I N K J E T P R I N T E R

USER MANUAL
Revision Log
Version
Update information
Date update
V1.0
User manual
May 23, 2022
V1.1
Update some information
Aug 10, 2022
V1.2
Update print height and size of REACH printhead
Update fonts license
Aug 30, 2022

Contents
SAFETY INFORMATION ......................................................................................................................................................................5
EMERGENCY CASE ................................................................................................................................................................................6
ENVIRONMENTAL PROTECTION.....................................................................................................................................................6
PRODUCT WARRANTY .......................................................................................................................................................................6
ABOUT THE PRINTER .........................................................................................................................................................................7
TECHNICAL SPECIFICATIONS............................................................................................................................................................................................................................. 8
PRINTING SPEED TABLE ...................................................................................................................................................................................................................................... 9
PRINTER OVERVIEW........................................................................................................................................................................................................................................... 10
Printhead............................................................................................................................................................................................................ 11
INSTALLATION....................................................................................................................................................................................12
COMPONENT LIST ................................................................................................................................................................................................................................................ 12
CONTROLLER SETUP........................................................................................................................................................................................................................................... 13
PRINTHEAD SETUP.............................................................................................................................................................................................................................................. 13
PRINTHEAD CABLE SETUP............................................................................................................................................................................................................................... 14
Use printhead Smart-Jet
®
DUO PRO ........................................................................................................................................................ 14
EXTERNAL DEVICES CONNECTIONS............................................................................................................................................................................................................. 15
External Sensor................................................................................................................................................................................................ 15
External Encoder............................................................................................................................................................................................. 15
Alarm beacon....................................................................................................................................................................................................16
SOFTWARE USING .............................................................................................................................................................................................. 17
Main interface .................................................................................................................................................................................................. 17
DesignJet............................................................................................................................................................................................................. 21
Printing parameters ...................................................................................................................................................................................... 24
Advanced Settings........................................................................................................................................................................................... 33
POD Settings...................................................................................................................................................................................................... 37
Network settings ............................................................................................................................................................................................. 40
Power save settings........................................................................................................................................................................................ 41
Language settings........................................................................................................................................................................................... 42
Font settings...................................................................................................................................................................................................... 43
GETTING STARTED............................................................................................................................................................................44
OPERATION ..........................................................................................................................................................................................44
HOW TO DESIGN A TEMPLATE....................................................................................................................................................................................................................... 44
New template....................................................................................................................................................................................................45
Open template .................................................................................................................................................................................................. 45
Save template ................................................................................................................................................................................................... 46
Delete template................................................................................................................................................................................................ 46
Save As template ............................................................................................................................................................................................. 46
Add a Text object............................................................................................................................................................................................. 47
Add a Counter object ..................................................................................................................................................................................... 48
Add Database object ...................................................................................................................................................................................... 49
Add a Barcode object..................................................................................................................................................................................... 52
Add Image object............................................................................................................................................................................................. 54

Dynamic Image ................................................................................................................................................................................................ 54
POD Image ......................................................................................................................................................................................................... 57
Add Datetime object....................................................................................................................................................................................... 58
Add Shift Code object ..................................................................................................................................................................................... 59
Add Line object................................................................................................................................................................................................. 60
Add a Boxlot object......................................................................................................................................................................................... 61
Ink Calculate ..................................................................................................................................................................................................... 62
HOW TO PRINT? ........................................................................................................................................................................................................ 63
Step 1: Open template ................................................................................................................................................................................... 63
Step 2: Adjust Printing Parameters ......................................................................................................................................................... 64
UPDATING INSTRUCTIONS............................................................................................................................................................................. 65
TROUBLE SHOOTING ........................................................................................................................................................................67

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USER MANUAL V1.2 | Updated August 30, 2022
SAFETY INFORMATION
•Ensure the printer is set to STOP before installing or removing a cartridge.
•Avoid using printer with high voltage and/or non-compatible power supplies orexternal
electronic accessories.
•Ensure printer is installed and stored in a manner to prevent any strong impacts fromany
external objects.
•Minimize the use and storage of the printer in high dust environments.
•The working temperature of the printer is 5oC –45oC.
•Turn off printer before plugging or removing any cable (DATA / ENCODER / SENSOR / IO).
•Be careful when using other external devices such as ENCODER / SENSOR / ALARMBEACON /
POWER SUPPLY.
•Only use authorized cartridges provided by your authorized supplier.
•Ensure you follow all instructions while installing new firmware and software.
•Use mask and safety goggles to prevent exposure to any airborne inks.
•Use gloves to prevent any cuts while installing the printer with the mounting bracketas there
may be sharp edges.
•Do not expose to excessive heat sources, sunshine, fire or the like.
•For indoor use only, the printer should not be exposed to water.
•The power-outlet shall be installed near the equipment and be easily accessible.
•No replaceable parts inside, refer servicing to manufacturer specified agency orqualified
service personnel.
•Only use accessories specified by the manufacturer.
•Disposal: all electrical and electronic products including batteries should be disposedof
separately from the municipal waste stream via designated collection facilities appointed by the
government or the local authorities.
•Please ensure the printer and your systems are properly grounded.
•Use only the power supply listed in the user instructions: power supply adaptor:
manufacturer: MEAN WELL ENTERPRISES CO., LTD., MODEL NO.: GST60A24

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USER MANUAL V1.2 | Updated August 30, 2022
EMERGENCY CASE
FOR EMERGENCY SITUATIONS, E.G. SMOKE COMING OUT OF
PRINTER, UNCONTROLLABLE CONTINUOUS PRINTING, FIRE,
EXPLOSIVE SOUNDS, ETC.,
PLEASE REMOVE THE POWER SUPPLY IMMEDIATELY!
ENVIRONMENTAL PROTECTION
DON'T THROW PRINTER OR INK CARTRIDGES INTO REGULAR
GARBAGE OR RECYCLING BINS. ENSURE PROPERDISPOSAL (E.G.
ELECTRONIC WASTE) IN ACCORDANCE WITH YOUR LOCAL
LAWS.
PRODUCT WARRANTY
Limited warranty. The housing and circuit board for each printer is warranted to be freefrom
defects in materials and workmanship for a period of twenty-four (24) months fromthe bill of
lading date. This limited warranty does not apply to spare parts, authorized inks, or cartridges, or
to housings and circuit boards that experience problems resulting from misuse, tampering or
improper storage.
The warranty is VOID if:
•Any non-original parts and unapproved OEM inks are used.
•The product has been altered or modified without approval from us.
•Printhead damage is a result of improper installation.
•Damage occurs from an accident, such as but not limited, being dropped, being sprayed with
water or other liquids, caused by a natural disaster, stocking or shipping conditions.
•Unapproved, wrong or unstable power supply is used.

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USER MANUAL V1.2 | Updated August 30, 2022
ABOUT THE PRINTER
Thank you for purchasing the Smart-Jet® One Thermal Inkjet Printer, a product of MSSCLLC, US.
This printer is designed for packaging printing applications powered by Thermal Inkjet (TIJ)
Technology.
The Smart-Jet® One produces crisp text, logos, variable data and barcodes on porousand non-
porous media by automatically recognizing aqueous and solvent inks and applying the appropriate
printing parameters.

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USER MANUAL V1.2 | Updated August 30, 2022
Technical specifications
No
Description
Specifications
1
Model
Smart-Jet® One –Smart-Jet® DUO PRO –
Smart-Jet® DUO MAX –Smart-Jet® DUO REACH
2
Dimensions (L x W x H)
Controller (155 x 111.6 x 44.65 mm)
Smart-Jet®DUO PRO (216.4 x 49.1 x 65.1 mm)
Smart-Jet®DUO MAX (216.7 x 49.1 x 77.8 mm)
Smart-Jet®DUO REACH (210.4 x 60.8 x 96.4 mm)
3
Weight
Controller (622 grams)
Smart-Jet®DUO PRO (412.4 grams)
Smart-Jet®DUO MAX (430 grams)
Smart-Jet®DUO REACH (584 grams)
4
Power supply
DC 24V-2.5A
5
Maximum power
consumption
60W
6
Maximum printing
resolution
600x600 dpi –Smart-Jet®DUO PRO
300x600 dpi –Smart-Jet®DUO MAX
300x600 dpi –Smart-Jet®DUO REACH
7
Print speed
76 m/min @ 300x300 dpi –Smart-Jet®DUO PRO
40 m/min @ 300x300 dpi –Smart-Jet®DUO MAX
18 m/min @ 300x300 dpi –Smart-Jet®DUO REACH
8
Optical density
3 levels
9
Operation
5” Touch Screen
10
Message memory
4GB
11
Ink solution
Aqueous and Solvent
12
Menu language
English (default), German, Vietnamese, Korean, Russian,
Simplified Chinese, Turkish, Portuguese, Spanish, Polish,
Greek, Italian, Hebrew, Thai, Traditional
Chinese ROC and French
13
Printable characters
Windows true fonts
14
No. of lines
Unlimited
15
Character height
Maximum 12.7 mm / 0.5 inch –Smart-Jet®DUO PRO
Maximum 25.4 mm / 1 inch –Smart-Jet®DUO MAX
Maximum 13.5 mm / 0.53 inch –Smart-Jet®DUO REACH
16
Printability
Text, Image, Barcode, Counter, Box/lot, Shift code,
Datetime, Expired date, Database, POD and Line
17
Operating temperature
50C –450C and 90% air humidity, non-condensing
18
External connections
External Sensor, External Encoder, Alarm Beacon

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USER MANUAL V1.2 | Updated August 30, 2022
Printing speed table
Resolution
Density 1
Speed (m/min)
Density 2
Speed (m/min)
Density 3
Speed (m/min)
150x100
228
90
60
150x120
190
75
50
150x150
152
60
40
150x200
114
45
30
150x300
76
30
20
150x600
38
15
10
300x100
228
90
60
120
60
30
40
20
13
300x120
190
75
50
100
50
25
35
15
7
300x150
152
60
40
80
40
20
30
13
6
300x200
114
45
30
60
30
15
25
11
5.5
300x300
76
30
20
40
20
10
18
8.5
5
300x600
38
15
10
20
10
5
10
5
2.5
600x100
228
90
60
600x120
190
75
50
600x150
152
60
40
600x200
114
45
30
600x300
76
30
20
600x600
38
15
10
NOTES: Smart-Jet® DUO PRO
Smart-Jet® DUO MAX
Smart-Jet® DUO REACH

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USER MANUAL V1.2 | Updated August 30, 2022
Items
Description
(1) POWER button
Turn the printer ON/OFF.
(2) POWER supply port
The printer’s power supply input: 24V –2.5A.
(3) LAN Port
Connect to a PC for POD data transfer.
Use to remote control.
(4) USB Port
To connect a Keyboard, Mouse, or memory device for
template and data transfer.
(5) PH Port
Connection socket for printhead.
(6) EXTENDED Port
Connect to External Sensor, External Encoder and Alarm
beacon.
(7) LEDs status
STOP
Turn ON after you plug the power supply and switch button
power on controller.
ALARM
Turn ON if having some errors / warnings / issues on the printhead
like no cartridge in slot, invalid cartridges,…
RUN
Turn ON after you press Print button on software and print datais sent
to controller without any issue.
(8) FAN filter
Dust filter for FAN inside controller.
Printer overview

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USER MANUAL V1.2 | Updated August 30, 2022
Printhead
Printhead 0.5 inch (1 cartridge, single Smart-Jet® DUO PRO head)
Items
Description
(1) DATA
Input socket for power supply input and communication with
the controller
(2) PURGE
Button to purge the ink cartridge nozzles
(3) EXTENDED
Do not recommended to use this port
(4) LED status
Sensor Status
Alarm Status
Run/Stop Status
Technical parameters
Value
Number of cartridges support
1
Number head controller support
1
Print height
12.7 mm - 0.5 inch
Connection port on controller
PH Port
Sensor hanging ability
YES
Size (L x W x H)
216.4 x 49.1 x 65.1 mm
NOTE:
Smart-Jet® DUO MAX and Smart-Jet® DUO REACH are the same setup with Smart-Jet® DUO PRO.
OnlydifferentatPrintheightandSizeof eachprintheadtype.

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USER MANUAL V1.2 | Updated August 30, 2022
INSTALLATION
Component list
(*) The Smart-Jet
®
One supports all Smart-Jet
®
DUO PRO / Smart-Jet
®
DUO MAX /
Smart-Jet
®
DUO REACH printheads.

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USER MANUAL V1.2 | Updated August 30, 2022
Controller setup
Printhead setup

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USER MANUAL V1.2 | Updated August 30, 2022
Printhead cable setup
NOTE: The Smart-Jet
®
DUO MAX and Smart-Jet
®
DUO REACH printheads have the same way to setup
with Smart-Jet
®
DUO PRO printhead.
Use Smart-Jet
® DUO PRO printhead
The below illustration shows how to connect with a Smart-Jet® DUO PRO printhead. The
printhead will only print data that was designed within in the template design tool.

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USER MANUAL V1.2 | Updated August 30, 2022
Pin
Value
12
24V
13
GND (Ground)
4
EXT_SEN (External Sensor PNP)
8
EXT_SEN (External Sensor NPN)
Pin
Value
12
24V
13
GND (Ground)
2
EN_B (Encoder Signal B)
3
EN_A (Encoder Signal A)
External devices connections
NOTES:
•The printer can operate with an External Sensor, Encoder and Alarm beacon at the same time.
Consult your supplier for further supports on the settings and connections.
•To connect the printer to an External Sensor, Encoder, Alarm, etc…, an additionalDB15 (male)
connector is required.
External Sensor
The printer supports NPN and PNP types.
Connect the sensor using the power supply on the printer.
External sensor connection diagram:
External Encoder
An encoder is recommended to ensure the best printquality regardless the inconsistent speedof conveyor.
Based on the resolution (R) of the encoder, you can calculate the diameter (D) of the wheelyou should use
based on the following formula:
D = R/( x 600) (inches)
Example: Encoder has R = 3600 (PPR)
D = 1.90985 inches ~ 48.5 mm.
Encoder connection diagram:

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USER MANUAL V1.2 | Updated August 30, 2022
Alarm beacon
The alarm beacon lets users monitor printer operation and status from a distance.Alarm beacon
connection diagram:
Pin number
Value
Description
5
24V
7
RED
STOP_STATUS
The printer has stopped printing because of one of thereasons
below:
•No cartridge.
•Invalid cartridge.
•Out of ink.
•Speed Limit.
•POD / Real time printing speed Overload (Delay data
/ Lost data).
9
GREEN
PRINT_STATUS
The user has selected the “Print” button.
The printer is printing with no problems.
15
YELLOW
ALARM_STATUS
The printer gets some issue and needs warning to the
operator but it is still able to print:
•Ink low.
Error Description
Error
Description
Stop print
(Normal event)
The user has selected “Stop” button on software. Printing will beStopped.
No light is ON.
Invalid Cartridge
The ink cartridge that has been installed is not a valid/genuine
ink cartridge from your supplier.
No Cartridge
No cartridge is installed in a printhead.
Ink Low
The ink level in a cartridge is below 5 ml.
Out of ink
The ink level in a cartridge is below 0.4 ml.

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USER MANUAL V1.2 | Updated August 30, 2022
Speed Limit
Current speed of conveyor received from encoder is over theprinting
ability of printhead.
Refer to the printing speed table at Printing Speed Table.
POD/Real Time Printing
Speed overload
In real time printing. After sensor triggered, software immediately
encodes template and sends data to printhead. If the total time Encode
+ Sending bigger than the moving timeof paper from sensor to
printhead (that means printhead doesn’t have a chance to print on
paper, we get missed paper). So, for this event, the software auto stops
to print and show a message to the operator.
If getting this message, the operator should be slow down the speed of
conveyor to make the moving time of paper bigger than Encode +
Sending data time to help printhead be ableto catch up and print on
paper.
Or increasing the physical distance from sensor to printhead.
SOFTWARE USING
Main interface

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USER MANUAL V1.2 | Updated August 30, 2022
Tools bar
Items
Name
Description
Power
“Shutdown” or “Restart” the printer.
Print
Show printing control screen (Main screen).
Design
Open the template design tool:
• Create a new template.
• Modify a template.
• Open a template.
• Calculate ink cost.
Settings
Adjust printing parameters such as:
•Resolution.
•Speed.
•Print mode.
•Sensor mode.
•Etc,…
Log
View all of tasks that you did with system. Statistic:
These two counters should be separated counted,
to record total printed quantity. Even the customer
resets counter 1,
the counter 2 will not be reset.
User
Control user login to operate the printer.
•User: Administrator
•Password: admin@2021
Update
Use this button to update the Software/Firmware
version.
About
View some information related to:
•Software version.
•Kernel version.
•Memory available.
•Brand name and website address.
Open template
Open existing template is saved on
application folder.
Purge
This button will help the user push out the ink to
clean the printhead.

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USER MANUAL V1.2 | Updated August 30, 2022
7
8
6
1
Start
Stop
Start printing the selected template.
Stop printing.
Start
Set the start index of the Counter / Database
section.
End
Set the ending index of the Counter / Database
section.
Loop
Select ENABLE if you want to repeat data.
2
3
4
5
5

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USER MANUAL V1.2 | Updated August 30, 2022
Print information
Index
Description
Value
1
Printer status
• STOPPED.
• PROCESSING (Normal status when printer
change from Stopped to Printing).
• PRINTING (Normal status when printing).
2
Current speed
•If an encoder is not used, the value shownwill
be the number entered in Settings > System
Settings > Encoder > Internal > Speed
(m/min).
•If an encoder is used, the shown value willbe
the speed measured by the encoder.
3
Number of pages of the
template that have been
printed
•Each printing job will increase the value by 1.
•Range: 0 to 1,000,000,0000
4
The total number of pages ofthe
template
•If the template contains a counter, the value will
equal the end counter value.
•If the template contains a database, the value
will equal the number of rows in thedatabase
file.
•If the template contains a database and counter,
the value will equal the number ofrows in the
database file, even if the counter value is bigger.
•If the template contains fixed text only, thevalue
will be 1. ENABLE Loop for unlimited printing.
5
Printhead information
•Printhead type.
•Status.
•Ink volume.
•Drop size.
•Etc.
6
Basic setting
• Delay before.
• Disable sensor.
• Fixed length.
• Adjust.
• Calibrate the Voltage and Pulse Width.
7
User login
Display user login to operate the printer
8
Current system clock
To change the value, select Settings >
Advanced settings > Date.