Multitech MultiModem MT5600ZDX User manual

TM
TM
Model MT5600ZDX
Data/Fax Modem
Modem transmission de données/Fax
Daten/Fax-Modem
Modem per dati e fax
Fax Modem de Datos
Model MT5600ZDXV
Data/Fax Modem with AT#V Command Set Support
Modem transmission de données/Fax avec AT#V Traitement de
commandes de la voix
Daten/Fax-Modem mit Unterstützung der AT#V Sprachbefehissätze
Modem per dati e fax con supporto comandi AT#V per le funzioni Voce
Fax Modem de Datos con AT#V Apoyo del ajuste del Comando de Voz
Quick Start Guide
Guide de démarrage rapide
Benutzerhandbuch
Istruzioni per l'uso
Manual del usario

QuickStartGuide
82095801RevisionB
MT5600ZDXandMT5600ZDXV
Copyright
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 1999-2001, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems,
Inc. to notify any person or organization of such revisions or changes.
Revision Date Description
A1/25/99 Manual based on English manual PN 2069501
B3/12/01 Released as part of the MT5600ZDX/ZDXV CD
Trademarks
MultiModemZDXand ZDXV, Multi-Tech, and the Multi-Tech logo are trademarks of
Multi-Tech Systems, Inc. K56flex is a registered trademark of Rockwell Interna-
tional Corporation and Lucent Technologies Corporation. All other brands and
product names mentioned in this publication are trademarks or registered trade-
marks of their respective companies.

Record Your Modem Information
Complete the following information about your Multi-Tech modem before calling
Technical Support.
Modem Model No.:___________________
Modem Serial No.:____________________
The model and serial numbers are printed on the bottom of the modem.
Register your modem online at www.multitech.com/register/
Technical Support
Country By Email By Phone
France: [email protected] +(33) 1-64 61 09 81
India: [email protected] [phone]
U.K.: [email protected] +(44) 118 959 7774
U.S and Canada: sup[email protected] [phone]
Rest of the World: sup[email protected] +[phone]
Note the status of the modem before contacting Technical Support; for example,
LED indicators, screen messages, diagnostic test results, problems with a specific
application, etc.
3

CONTENTS OVERVIEW
English 7
Français 17
Deutsch 28
Italiano 38
Español 48
4

Contents
Chapter 1 - Introduction and Description
Introduction ........................................................................................................1-7
Product Description...........................................................................................1-7
General features ...............................................................................................1-8
What Is in Your Modem Package?....................................................................1-9
Chapter 2 - Installation and Connection
Installation ....................................................................................................... 1-10
Safety Warnings ............................................................................................. 1-10
Installation Process ........................................................................................ 1-11
LED Indicators ................................................................................................ 1-13
Is Your MultiModemZDX Ready for Use? ..................................................... 1-14
Operating Your MultiModemZDX.................................................................... 1-15
Simple Operations .......................................................................................... 1-15
Hardware/Software Confirmation .................................................................. 1-16
Chapitre 1 - Introduction et description
Introduction ..................................................................................................... 1-17
Description du produit .................................................................................... 1-17
Chapitre 2 - Installation et connexion
Installation ....................................................................................................... 1-21
Avertissements de sécurité........................................................................... 1-22
Procédure d’installation du matériel .............................................................. 1-23
Voyants DEL ................................................................................................... 1-24
Votre modem MultiModemZDX est-il prêt à l’emploi?................................... 1-26
Utilisation du modem MultiModemZDX ........................................................ 1-26
Opérations simples ........................................................................................ 1-27
Confirmation du bon fonctionnement du matériel
et du logiciel..................................................................................................... 1-27
Kapitel 1 - Einführung und Beschreibung
Einführung ....................................................................................................... 1-28
Produktbeschreibung ..................................................................................... 1-28
Generelle Ausstattung:................................................................................... 1-29
5

Kapitel 2 - Installation
Installation ....................................................................................................... 1-31
Sicherheitshinweise........................................................................................ 1-32
Installationsverfahren ..................................................................................... 1-33
LED-Anzeigen................................................................................................. 1-34
Ist Ihr MultiModem einsatzbereit? ................................................................. 1-35
Anwendung des MultiModem......................................................................... 1-36
Einfache Anwendungsschritte ....................................................................... 1-36
Hardware/Software-Prüfung.......................................................................... 1-37
Capitolo 1 - Introduzione e descrizione
Introduzione .................................................................................................... 1-38
Descrizione del prodotto................................................................................ 1-38
Capitolo 2 - Insallazione e configurazione
Installazione .................................................................................................... 1-41
Misure di sicurezza ........................................................................................ 1-42
Procedura di installazione.............................................................................. 1-43
Spie LED ......................................................................................................... 1-44
Il MultiModem è pronto all’uso?...................................................................... 1-45
Uso del MultiModem ....................................................................................... 1-45
Conferma hardware/software........................................................................ 1-47
Capítulo 1 - Introducción y descripción
Introducción .................................................................................................... 1-48
Descripción del producto............................................................................... 1-48
Capítulo 2 - Instalación y conexión
Instalación ....................................................................................................... 1-51
Avisos de advertencia.................................................................................... 1-52
Proceso de instalación ................................................................................... 1-53
Indicadores de LED........................................................................................ 1-54
¿Ya se puede usar el MultiModem? .............................................................. 1-55
Cómo usar el MultiModem ............................................................................. 1-55
Operaciones simples ..................................................................................... 1-56
Confirmación del dispositivo del módem y del programa ............................ 1-57
6

7
English
Chapter 1 - Introduction and Description
Introduction
Welcome to the world of data communications. You have acquired one of the
finest intelligent modems available today, the MultiModem ZDX, from Multi-Tech
Systems. This Owner’s Manual will help you install your MT5600ZDX data/fax or
MultiModemZDX data/fax/voicemodem.
Product Description
Your MultiModemZDX incorporates both V.90 and 56K modem technologies,
allowing Internet connections at data rates up to 56K bps over standard telephone
lines. The V.90 and 56K technology can propel data downstream from the Internet
to your computer at speeds up to 56K bps because data is digitally encoded
instead of modulated. Upstream transmission, mostly keystroke and mouse
commands from your computer to the central site, continue to flow at the
conventional data rate of 33.6K bps.
Your MultiModemZDX offers interactive automatic dialing, as well as command
mode option configuration. You may store four command line/telephone numbers,
of up to 40 characters each, in the modem’s nonvolatile memory. The modem
pulse or tone dials, and recognizes dial tones and busy signals for reliable call-
progress detection.
The MultiModemZDX is a desktop fax/modem for compatible Personal Computers.
The MT5600ZDXV model also provides support for answering machine and voice
mail capabilities. The MultiModemZDX provides dial-up asynchronous
communication capability with other personal computers, terminals, on-line
computer services or other types of computer systems. Connection to the phone
line and/or an attached telephone device is made by RJ11 modular type
connectors; the PC connection is made via an RS232C/V.24 serial cable
receptacle, and low voltage DC power is supplied to the MultiModemZDX through
a modular power supply connection included with the modem. All of these
connections are made at the back of the MultiModemZDX.
The “SPKR or LINE OUT” and “MIC IN” jacks are both located on the side of the
MultiModemZDXV. Hardware installation procedures are described in Chapter 2.
*Thoughthismodemiscapableof56Kbpsdownloadperformance,lineimpairments,publictelephoneinfrastructureand
otherexternaltechnologicalfactorscurrentlypreventmaximum56Kbpsconnections.

8
MT5600ZDX/ZDXV Quick Start Guide
English
General features
lCompliance with major ITU-T, TIA, and EIA international standards to ensure
compatibility with other modems.
lDistinguishes data, fax, or voice calls using DTMF and tone detection with software
packages supporting these features.
Data
lSupports the V.90 and 56K standards for data transmission at speeds up to
56Kbps, while maintaining compatibility with lower-speed modems.
Note: the V.90 and 56K standards transfer data asymmetrically - client
downloads at speeds up to 56K bps, client uploads at speeds up to 33.6K bps.
lSupports the enhanced ITU-T V.34 standard, with data transmission speeds to
33.6K bps, while also maintaining compatibility with lower-speed modems.
lSupports V.90 and 56K speeds plus 33.6K, 31.2K, 28.8K, 26.4K, 24K, 21.6K,
19.2K, 16.8K, 14.4K, 12K, 9.6K, 7.2K, 4.8K, 2.4K, 1.2K, and 0-300 bps.
lAutomatic fallback to slower speeds in noisy line conditions, and fall-forward to
faster speeds as conditions improve.
lITU V.42 LAP-M and MNP Class 3 and 4 error correction.
lITU V.42bis (4-to-1) and MNP 5 (2-to-1) data compression.
lAutomatic disabling of compression when transferring already-compressed
files.
lAutodial, redial, pulse (rotary) and touch-tone dial.
lDial tone and busy signal detection for reliable call-progress detection.
lCompatibility with the standard AT command set used by most communication
programs.
lMNP10 and MNP10ECTM Enhanced Cellular Performance (error correction).
lH.324 compliant (videophone ready).
lDistinctive ring support to route voice, data, or fax calls on a single phone line.
lPlug and Play ( PnP ) serial support.
lFlashROM upgradable.
Fax
lSupports V.17, Class 1/Group 3 and Class 2 fax communication standards,
allowing it to communicate with other fax modems as well as with fax machines.
lSends and receives faxes from your computer at 14,400 bps, 9600 bps, 7200
bps, 4800 bps, 2400 bps, or 300 bps.

9
English
Chapter 1 - Introduction and Description
Voice (MT5600ZDXV)
lFull-duplex speakerphone support with adjustable speaker volume control. Can
recordand play backansweringmachinemessagesusingoptionalmicrophone and
speaker.
lRemote/local telephone answering machine (TAM) capabilities include voice mail
control, record/playback, and call screening.
lSupports AT#V voice commands.
Software Considerations
You will need data communications (datacomm), fax communications software
and, for the MT5600ZDXV model, an appropriate application software package to
access the Personal Voice-Mail features. You must have Microsoft Windows 3.1
or later to run these programs. With the appropriate application software you can
use your MultiModemZDX to:
l speed dial
l mute a phone call
l place a call on hold
l forward or transfer a call
l three-way or conference call
l fax from any Windows’ application
l record telephone conversations

10
MT5600ZDX/ZDXV Quick Start Guide
English
DB-25 DB-9
Installation
In addition to the contents of the MultiModemZDX package, you will need the
following equipment.
Computer
The MultiModemZDX can be connected to any computer with an RS-232 serial port.
Note that your computer system should have a processor speed of at least 75 MHz
in order to take full advantage of the telephony features of this product.
Serial Cable
A serial cable is necessary to connect the MultiModemZDX to your computer. The cable
must have a DB-25P connector at the modem end. For IBM and compatible computers,
the other end may have a DB-25P connector or aDB-9Sconnector,dependingonyour
particular computer and whether you are using the COM1 or the COM2 serial port.
Figure 2-1. Serial Connectors
Telephone Line
You must have a telephone line with a conveniently located connector (jack) to
accept the cable that comes with the MultiModemZDX. If you do not have a
telephone jack near your computer, you should install an extension before
proceeding. In North America, telephone extension kits and accessories are
available at electronics stores and wherever telephones are sold. You may also hire
an independent contractor or your local telephone company to do the work. If you
want to add a line for your MultiModemZDX fax modem, you must contact your
telephone company.
Safety Warnings
lNever install telephone wiring during a lightning storm.
lNever install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
lNever touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
lUse caution when installing or modifying telephone lines.
lAvoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
lDo not use the telephone to report a gas leak in the vicinity of the leak.