myPOS Smart N5 User manual

myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018)
myPOS
Smart N5
Technical Specications & Warranty
myPOS Europe Ltd.
EN

myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018)
Table of Contents
Supported connecons ..................................................................................3
Cercaons & EMV ......................................................................................3
myPOS Smart N5 specicaons ......................................................................4
Safety instrucons ..........................................................................................5
General safety informaon 5
Safety informaon for the baery pack 6
Maintenance 6
Let`s get started ..............................................................................................7
Overview 7
Charging 7
Warranty and return policy ............................................................................8
Replacement of myPOS package
with defect 8
Important: disposal 8
For more informaon .....................................................................................8

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 3myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018) | page 3
Supported connections
Certications & EMV
Your new myPOS Smart N5 device requires internet connecon to work properly.
The internet connecon can be established via Wi-Fi or SIM card. Simply connect
your myPOS Smart N5 device to the internet using your mobile phone (via personal
hotspot), a wireless router or a SIM card.
Please nd the supported connecon types below:
• Wi-Fi – You can connect your device using a Personal Hotspot or a Wi-Fi router.
The supported encrypon methods for Wi-Fi networks are WPA and WPA2.
• SIM Card - Make sure that the data connecon service is acvated.
EC Declaraon of conformity: The manufacturer PAX Technology Limited, China,
declares that this product is compable with the essenal and other requirements
of EC Direcves R&TTE 1999/5/CE and related EC Direcves and carries the CE mark
accordingly.

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 4myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018) | page 4
myPOS Smart N5 specications
Operang system Android 5.X
Processor 4 Core CPU + Secure CPU
Memory 8GB FLASH, 1GB RAM
Display 5.5’ (720 x 180) Colorful LCD capacive touchscreen with signature
capture funconality
Printer High-Speed Thermal Printer
Paper Roll Width/Diameter: 58mm/40mm
Communicaons 4G LTE/ Wi-Fi / Bluetooth
Camera 5MP - rear -facing
Data Capture 1D Barcode scanner (oponal)
2MP camera -front-facing (oponal)
GPS Tracking GPS / BEIDOU / GLONASS
Card Readers Magstripe : Triple track, high coercivity, bi-direconal
Smart Card : EMV & PBOC approved
Contactless : NFC 13.56MHz, support ISO14443, Type A/B/C, Mifare
Card (oponal)
Card Slots PSAM: 2
SIM: 1
SD: 1
Baery Li-ion 4300mAh
Input : 100-240V, 50-60HZ
Output : 5V/2A
Mul-media Video, Audio
Physical L × W × H = 186mm × 82mm × 64mm , 417g
Device Ports 1 Micro-USB OTG
Enviromental 0°C  50°C (32°F  122°F) Operang Temperature 5%  95% Humidity,
Non-Condensing
-20°C  60°C (-4°F  158°F) Storage Temperature
Oponal Base Charging Base / Wi-Fi Base: Wi-Fi, intergrated charging
Cercaons PCI 4.X , EMV, PayPass, PayWave cered
Built-in apps Payment, Payment Request, MO/TO Payment, Top-up, Register, App
Market, Sengs, Private Label GiCard
Languages English, German, Bulgarian, Czech, Greek, Spanish, French, Croaan,
Italian, Dutch, Portugal, Romanian, Swedish
Manufacturer: Shenzhen Xinguodu Technology Co.,Ltd
Address: 17B Jinsong Mansion, Terra Industrial & Trade Park Chegongmiao,Fuan District, Shenzhen

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 5myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018) | page 5
Safety instructions
General safety information
• Use only the provided AC adapter. There is a risk of explosion, re and device
damage if other adapters are used.
• Never expose your device to extreme temperatures. There is a risk of explosion
and re.
• Switch o the device immediately if it starts to emit smoke, unusual odours or
noises. If you connue to use the device under these circumstances, there is
a risk of re and electric shock. In such cases, you need to send the device for
repair.
• Do not allow foreign maer to fall into the equipment. Penetraon of foreign
objects may lead to re or electric shock.
• Only operate your myPOS Smart N5 terminal with the supplied accessories. The
use of other accessories will lead to malfunconing.
• Do not expose the unit to extreme weather condions such as rain, hail, strong
sunlight or snow. In case of damage, the unit must be examined by customer
service for possible faults.
• Do not insert any objects that do not meet the specied purpose into the
openings on the casing or the card slots. This will cause damage to the casing or
the card reader.
• Please put the myPOS Smart N5 device, baery and equipment out of reach of
children to prevent swallowing of parts by children, causing injury to children or
others, or damage to the objects themselves.
• The terminal does not contain any parts to be serviced by the user and therefore
must not be opened. If opened, the warranty is rendered null and void.
• Do not drop, knock or shake the device. Rough handling can break internal
circuit boards and n mechanics.
• The myPOS Smart N5 device is equipped with a Wi-Fi interface for wireless
communicaon. Never use the device in environments where it could cause
interference (airplanes, hospitals, etc.)

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 6myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018) | page 6
Safety information for the battery pack
• Only use the included baery model.
• Do not subject the baery to extreme heat.
• Never short-circuit any contacts due to risk of explosion.
• Charging temperature should be 0-40°C.
• Only use the supplied charger.
• Do not store below -20°C or above 70°C.
• Do not apply pressure to the baery.
• Do not disassemble, puncture or damage the baery.
Maintenance
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
device.
• Do not use compressed air to clean the unit or its components or to remove
dust.
• Make sure that you do not scratch the touch screen surface.
• Make sure that you keep the charging contacts clean.

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 7myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018) | page 7
Let`s get started
NFC reader
Display and touch-screen

Turn ON /

USB slot for charge
cable

card reader
Chip card reader
Receipt printer
Overview
Charging
The terminal displays the Baery Power status in percentages.
There are a number of factors that can aect the baery life,
for example:
• Length of me o the charger
• Time between transacons
Please check the baery status prior to iniang any operaon
on the terminal. If it indicates ‘very low’ (10% or less) or ‘no
power’, you should recharge the baery.
When you turn ON your myPOS Smart N5 device for the rst
me, you need to charge it. Input the charge cable in the
charging slot.
Cauon: Rechargeable baery needs to
be replaced if it has been used for two
years. If the rechargeable baery is not
in its original shape, or if it’s overheated,
please replace with a new baery.
Do not use any other external cables
other than the specied and/or supplied
ones. Ensure that the cable is routed to
prevent damage or accidental contact.
This device is intended for use when
supplied with power from a low voltage
external power supply.charge it. Input
the charge cable in the charging slot.

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 8myPOS Smart N5 Technical Specicaon & Warranty (Updated May 2018) | page 8
Warranty and return policy
Important: The product, including myPOS Smart N5 device and myPOS Business
card (“the product”) is not covered by Consumer law, including EC Direcves
on Consumer Protecon and Distance selling Direcves. This product is not
designated to consumers, meaning any natural person who is acng for purposes,
which are outside his trade, business, cra or profession. This product represents
nancial services and is designated only for accepng of payments for services or
goods oered by natural or legal persons with a legal business acvity, acng as
professionals, sole traders, traders, merchants, self-employed or otherwise selling
goods or services.
Replacement of myPOS package
with defect
• Client must not open the POS terminal device and must not try to repair the
defect byhimself/herself. This will be deemed as a defect caused by Client and
the service providerwill not be liable for its obligaons under the Return Policy.
• Client may return the myPOS Package, including the myPOS Smart N5 device and
myPOSBusiness card, within a period of 1 (one) year as of the date of receipt of
myPOS Packageby Client upon compleon of the condions precedents stated in
the Return Policy,available at www.myPOS.eu.
• Some Distributors may provide post-sale customer support and may be able to
take backthe defected myPOS Smart N5 device. Please contact your Distributor
or Agent rst and checkfor post-sale customer support. In case there is not such,
please proceed as instructed inthis Return Policy.
• The guarantee of the service provider does not cover any cables, accessories,
plugs, orpower supply units or other items, dierent from the myPOS Smart N5
devices and the myPOSBusiness card in the myPOS Package.
Please read the full text of the Return Policy available at www.myPOS.eu prior to
registraon for the service and acvaon of the myPOS Package.
Important: disposal
You are not allowed to dispose any part of the myPOS Smart N5 device,
including its baery, cables or other components with the general
household waste. If your myPOS Smart N5 is not funconing, you have
to send it for repair by following the Return policy available at www.
myPOS.eu.
For more information
For full list of available documents visit:
hps://www.mypos.eu/en/devices/smart-n5