Mytrex MXD3G User manual

MXD3G Quick Install Guide
Box Contents
1. MXD3G All in One Cellular PERS device 3. Personal Help Button (PHB)
2. 7-inch Cellular Antenna 4. This Quick Install Guide
1 2 3 4
Installation Requirements
1. Make sure that device is registered.
2. If you have ANY questions throughout this process, please contact your service provider.
Installation Steps
1. Bring the antenna upright to a vertical position
and tighten securely.
2. Plug the MXD3G power cube into an AC power
outlet not controlled by a light switch.
3. The MXD3G will automatically turn on and
announce “System Initializing.”
4. Soon, the unit will speak the signal strength
followed by either “System Ready” or
“Insufficient Cell Service.” It is important that
the signal strength be 2.5 bars or better. If the
signal strength is not sufficient, the MXD3G may
not activate with the cellular company or
function properly. Please relocate the MXD3G
to another location. Wait 30 seconds and press
the RESET button. If the signal strength is not
adequate, try another location and repeat.
5. The Status light located on the left edge of the
large HELP button will appear green, indicating
the MXD3G is connected properly and the
cellular radio has been activated with the cellular
company.
6. Test the range of the PHB to make sure it works
throughout the home and yard. See Testing the
PHB (Range Test Mode) section.
7. Initiate your first call to the Response Center by
pressing the PHB or the HELP button. Contact
your provider if the MXD3G does not connect.
Mytrex MXD3G with Telguard inside - MXD3G QIS v1.0
Cellular Antenna
Power Cube
RESET T/L
Programming Jack
Not controlled by
a light switch!
Status Indicator

Testing the PHB (Range Test Mode)
1. Locate T/L button on the back of the MXD3G and press one time.
2. The MXD3G will announce “Range Test Mode.”
3. Immediately activate the PHB by pressing and holding down the button. A green light will illuminate
on the PHB and a steady tone will sound from the MXD3G as long as it is detecting the PHB.
4. While activating the PHB, walk around all areas of the home and yard. Listen for gaps in the tone.
Gaps indicate “dead zones” where the PHB is not detected. If “dead zones” are detected, try
relocating the MXD3G and/or contact your provider.
5. To finish the Range Test, stop pressing the PHB. After the tone stops, press the black RESET button
on the back of the MXD3G. The unit will announce the signal strength and “System Ready”.
Testing the MXD3G
The manufacturer recommends that the MXD3G be tested at least every 30 days. Most response
centers welcome regular testing. Attendants are available 24 hours a day to help. Please check with
your provider concerning their testing policy.
1. Press the PHB and wait for the response center attendant to speak to you through the MXD3G.
2. When the attendant answers, simply inform him/her that you are doing a test.
Troubleshooting (Status Light)
The MXD3G speaks the system status each time the RESET button is
pressed. The Status light displays the following light signals when
operating.
Behavior
Description
Steady Green
Unit is properly connected
Steady Red
Unit is currently trying to call the response center
Short Green Flash
AC power not available, unit is running on battery
Short Red Flash
Cellular connection problem or weak signal strength
Short Orange Flash
Cellular connection problem and AC power problem
When the MXD3G is in “Range Test” mode, the Status light will show:
Behavior
Description
Green Light
Base unit is receiving signal from the PHB
Steady Red
Base unit is NOT receiving signal from PHB
Turning off the MXD3G
The MXD3G automatically turns on when it is connected to AC power.
When the MXD3G is removed from service, it is important to turn it off to
preserve the battery.
1. Unplug the MXD3G from the AC outlet.
2. After the Status light begins to flash, press the T/L button on the back
of the MXD3G three times.
3. The base unit will speak “Hold help to turn off.”
4. Press and hold the HELP button until the Status light stops blinking.