
Page 6 Natcomm
HANG UP TONE DETECTION
PA2 incorporates a HANG UP TONE DETECTOR which is designed to detect
‘AUSTRALIAN’ specification hang up tones, that will normally be present at the
completion of a Paging call. This process is fully automatic.
When PA2 is installed on a PBX system, the Hang Up tone generated may be outside
of the cadence and frequency normally used in the AUSTRALIA for Hang Up tones.
In this situation, PA2 may not hang up until the Maximum Paging Call Time has
elapsed (see section 4, page 7), or after a period of silence (see section 3, page 7).
Our Hang Up detector, looks for :
1.
A Tone Frequency between 300Hz and 600Hz.
2.
A Tone Duration between 200mS and 600mS.
3.
A 50% Duty Cycle +/- 20%
(ie ON and OFF periods should be the same +/- 20%)
You should adjust your PBX system to generate Hang Up tones as per the above
specification, or to output normal AUSTRALIAN Hang Up tones.
OR
You can use one or more of the other Call Termination methods described on page 7.
ELECTRO MAGNETIC INTERFERENCE
Electromagnetic Interference (EMI) from some Switch Mode Power Supplies and
some UPS units (Uninterruptable Power Supplies) can prevent hang up tones being
detected by PA2.
Switch Mode Power Supplies are easily identified because they do not use a
transformer and are very light.
If you are experiencing a problem, you can isolate the source of the problem by firstly,
turning OFF any Switch Mode Power Supplies located near PA2 (and its power
adaptor) and test if the problem is resolved. If the problem is resolved you should
move the offending Switch Mode Power Supply away from PA2 (and its power
adaptor) to a suitable distance that overcomes this problem (usually 2m or more). If
the PA2 power adaptor is connected to an Uninterruptable Power Supply, remove it
and also test if the problem is resolved.