NEC 900i User manual

Cordless Phone
Installation and
User Guide
85456DINS02
900i
cover-1.qxd 3/26/01 8:50 AM Page 1

This manual has been developed by NEC America. It is intended for the
use of its customers and service personnel, and should be read in its entire-
ty before attempting to install or program the system. Any comments or
suggestions for improving this manual would be appreciated. Forward your
remarks to:
NEC America Inc., Corporate Networks Groups
4 Forest Parkway
Shelton, CT 06484
cng.nec.com
Nothing contained in this guide shall be deemed to be, and this guide does
not constitute, a warranty of, or representation with respect to, any of the
equipment covered. This guide is subject to change without notice and
NEC America has no obligation to provide any updates or corrections to
this guide. Further, NEC America also reserves the right, without prior
notice, to make changes in equipment design or components as it deems
appropriate. No representation is made that this guide is complete or accu-
rate in all respects and NEC America shall not be liable for any errors or
omissions. In no event shall NEC America be liable for any incidental or
consequential damages in connection with the use of this guide.
©2001 by NEC America. All Rights Reserved
Printed in U.S.A.
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1. Installation
1-1
Section 1
Installation
In this section Page
Precautions . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation . . . . . . . . . . . . . . . . . . . . . . . .1-6
Selecting the Installation Location . . . . . . . .1-6
Connecting the Telephone Line . . . . . . . . . .1-6
Connecting the Telephone Cord . . . . . . . . . .1-6
Applying Power to the Base Unit . . . . . . . . .1-7
Applying Power to the Desktop Charger . . .1-7
Attaching the Belt Clip to the Handset . . . . .1-8
Installing the Handset Battery . . . . . . . . . . .1-8
Charging the Handset Battery . . . . . . . . . . . .1-9
Charging the Spare Battery . . . . . . . . . . . . .1-9
Low Battery Indicator . . . . . . . . . . . . . . . .1-10
Cleaning the Battery Contacts . . . . . . . . . .1-10
Upgrading the Firmware . . . . . . . . . . . . . . .1-11
Optional Equipment . . . . . . . . . . . . . . . .1-12
Desk Phone . . . . . . . . . . . . . . . . . . . . . . . .1-12
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Backup AC Adaptor . . . . . . . . . . . . . . . . . .1-13
System Programming . . . . . . . . . . . . . . .1-14
Trouble Shooting . . . . . . . . . . . . . . . . . .1-16
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Precautions
1. Installation
1-2
Before you read anything else, please observe
the following:
WARNING!
NEC America Inc. DOES NOT represent this unit to be waterproof. To
reduce the risk of fire, electrical shock, or damage to the unit, DO NOT
expose this unit to rain or moisture.
LEAD-ACID BATTERY WARNING
• This equipment contains a rechargeable lead-acid battery.
• Do not completely discharge the battery.
The lead-acid batteries are similiar to your car battery. If you com-
pletely discharge it, then you may possibly damage the battery. Keep
the second battery in the charging cradle until it’s needed. It can
remain there for one month without damage.
• The rechargeable lead-acid battery contained in this equipment may
explode if disposed of in a fire.
• You can continue to recharge or interrupt recharging the lead-acid bat-
tery without creating a memory-effect, unlike Ni-CD batteries.
• Do not charge the rechargeable lead-acid battery used in this equip-
ment in any charger other than the one designed to charge this battery
as specified in this guide. Using another charger may damage the bat-
tery, or cause the battery to explode.
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1-3
Precautions
1. Installation
Important Safety Instructions
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electrical shock, and
injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a dry cloth for clean-
ing.
4. Do not use this product near water; for example, near a sink or in
a wet area.
5. Do not place this product on an unstable cart, stand, or table. The
telephone may fall, causing serious damage to the unit.
6. To protect the product from overheating, do not block or cover any
slots or openings in the base unit. This product should never be
placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is
provided.
7. This product should be operated only from the type of power
source indicated on the marking label.
8. Do not allow anything to rest on the power cord.
Do not locate this product where the cord will be damaged by per-
sons walking on it.
9. Do not overload wall outlets and extension cords, as this can result
in the risk of fire or electrical shock.
10. Never push objects of any kind into this product through the base
unit slots, as they may touch dangerous voltage points or short out
parts that could result in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
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1-4
Precautions
1. Installation
11. To reduce the risk of electric shock, do not disassemble this prod-
uct. Contact qualified service personnel when service or repair
work is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause
electric shock when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to
qualified personnel under the following conditions:
A. When the power supply cord is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when following the
operating instructions. Adjust only those controls that are cov-
ered by the operating instructions. Improper adjustment of
other controls may result in damage, and will often require
extensive work by a qualified technician to restore the product
to normal operation.
E. If the product has been dropped, or the cabinet has been dam-
aged.
F. If the product exhibits a distinct change in
performance.
13. Do not use the telephone to report a gas leak in the vicinity of the
leak.
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1-5
Precautions
1. Installation
CAUTION: To reduce the risk of fire or injury to persons by the bat-
tery, read and follow these instructions:
1. Use only the appropriate type and size battery specified in this
Operating Guide.
2. Do not dispose of the battery in a fire. The cell may explode.
3. Do not open or mutilate the battery. The battery contents are cor-
rosive and may cause damage to the eyes or skin. It may be toxic
if swallowed.
4. Exercise care in handling the battery in order not to short the bat-
tery with conducting materials such as rings, bracelets, and keys.
The battery or conductor may overheat and cause burns.
5. Charge the battery provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in the instruction manual provided for this product.
6. Observe proper polarity orientation between the battery and battery
charger.
SAVE THESE INSTRUCTIONS
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1. Installation
1-6
Installation
Selecting the Installation Location
Select a location for the phone that avoids excessive heat or humidity. The
base unit can be placed on a desk or tabletop near a standard 120V AC outlet
and telephone line jack. The base unit can also be mounted on a standard
AT&T or GTE wall plate using the Wall Mount Adaptor. If the phone is to be
paired with a keyset, place both phones in the same area. Keep the base unit
and handset away from sources of electrical noise (motors, fluorescent lighting,
computers).
Connecting the Telephone Line
There are two types of phone outlets:
1) Modular Jack
Plug the telephone line cord from the base unit into a standard modular tele-
phone jack.
2) Hardwired Jack
A modular jack converter (not included) is required. You may need to
rewire when connecting the converter (making color-coded connections).
Connecting the Telephone Cord
CAUTION:
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the KSU.
• Use caution when installing or modifying telephone lines.
85456 - 4
From
Telephone
Jack
Line "IN"
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1. Installation
1-7
Installation
Applying Power to the Base Unit
Use the supplied 10V adaptor.
Applying Power to the Desktop Charger
Use the supplied 9V AC adaptor. Wrap the power cord around the convenient
notch on the bottom.
IMPORTANT! Route the power cord where it will not create a trip hazard, or
where it could become chafed and create a fire or other electrical hazard.
Note: The AC adaptors furnished with this phone may be equipped with a
polarized line plug (a plug having one blade wider than the other). This plug
will fit into the power outlet only one way. If you are unable to insert the plug
fully into the outlet, try reversing the plug. Do not alter the shape of the blades
of the polarized plug.
Note: If you cannot plug the AC adaptors into the outlet, contact someone
about replacing the outlet.
85456 - 9a
85456 - 3
AC
Adaptor
Line Out to
Optional Nitsuko
Telephone
Line In from
Telephone
Jack
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1. Installation
1-8
Installation
Before using your phone, be sure to raise the antenna to the vertical position.
Attaching the Belt Clip to the Handset
You can use the Belt Clip to attach the handset to your belt or pocket for con-
venient portability.
Remove the cover on the back of the handset near the antenna.
Slide the Belt Clip into the opening. Push
until it snaps into place.
To remove the Belt Clip, press the tab
inwards (using a screwdriver, if needed)
toward the belt clip. Slide out and replace
with the cover.
Installing the Handset Battery
1. Remove the battery cover from the handset.
2. Slide the top of the battery into position, then lower the bottom portion into
place. Note that the battery and handset both have positive and negative
indications. Make sure to place the battery in the handset so the indications
match.
3. Replace the battery cover.
85456- 10a
85456 - 5a
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1. Installation
1-9
Charging the Handset Battery
The rechargeable lead-acid battery must be fully charged before using your
phone for the first time. Charge the battery without interruption for 15-20 hours.
You should not completely discharge the battery as this could possibly damage
it. If you see the BATT LOW icon on the phone, either replace the battery with
the fully charged spare battery or place the phone in the desktop charger for 15-
20 hours to recharge.
1. Place the phone into the desktop charger. The dial pad should be facing out
in order for the battery contacts to connect.
2. Make sure the CHARGE 1 LED lights. If the LED doesn’t light, check to
see that the AC adapter is plugged in, and that the handset is making good
contact with the battery contacts.
Charging the Spare Battery
The desktop charger of your phone is equipped with a Battery Charger for
charging the optional spare battery.
1. Place the spare battery into the battery slot.
There are positive and negative indications
on both the desktop charger and the battery.
Make sure that the battery is placed in the
charger so that the indications match.
2. Press the battery down until it snaps into
place.
Make sure the CHARGE 2 LED lights. If the
LED does not light, check to see that the AC
Adaptor is plugged in, and that the battery is
seated into the Charging Compartment.
When charging is complete, press the latch
back slightly to remove the battery if it is needed. Otherwise, leave the battery
in the Charging Compartment. It can stay in the charger for up to a month
without overcharging.
charge1charge2
85456- 6a
Installation
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1. Installation
1-10
Low Battery Indicator
When the battery in the handset is low and needs to be charged, you will see a
“BATT LOW” warning icon on the display.
Return the handset to the desktop charger for charging or replace the handset
battery with the spare battery.
Cleaning the Battery Contacts
To maintain a good charge, it is important to clean all charging contacts on the
handset and desktop charger about once a month. Use a pencil eraser or other
contact cleaner. Do not use any liquids or solvents.
charge 1 charge 2
Contacts
Contacts
85456 - 8a
When the Low Battery Indicator Appears While
On a Call In Standby Mode
Only the TALK button operates None of the buttons operate
Handset beeps once every 3 seconds Handset beeps once
Complete your call as quickly as possible Cannot make a call
Replace the battery within Replace battery before
20 seconds to continue call making a call
Installation
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1. Installation
1-11
Upgrading the Firmware
Use these instructions when upgrading the Firmware ROM in
your 900 or 900i Base Unit. The new ROM in your upgrade kit is
a static-sensitive component. Be sure to follow the instructions
below carefully. Failure to follow proper anti-static precautions
could damage your new firmware.
Removing Old Firmware EPROM:
1. Unplug the base unit from the line
cord.
2. Attach a grounded wrist strap to your
wrist and a grounded metal object
(such as CEU ground).
3. Remove the screws from the bottom of
the base unit and remove the cover.
4. Using an IC puller, carefully remove
the old Firmware ROM. Be careful not
to rock the ROM or bend the pins dur-
ing removal.
Installing New Firmware ROM:
1. Remove the new Firmware ROM from the anti-static sleeve.
2. Following the illustration at right,
carefully install the new ROM in
the base.
●Pay careful attention to
line up the notch in the
ROM with the notch in its
socket. The notch should
be on the edge that
denotes pin “1”.
●Do not bend any pins
when plugging in the
ROM.
3. Discard the old ROM.
4. Replace the cover on the base
unit and reinstall the four screws.
5. Plug the line cord into the base
unit.
1
92266 - 2
strap
Key
Grounded wrist
1
92266 - 1
Grounded wrist
strap
Installation
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1. Installation
1-12
Optional Equipment
Desk Phone
The cordless phone allows for the connection of an optional keyset phone.
This allows you to have a keyset phone to use while at your desk, and when
you need to be away from your desk, you can carry the cordless phone with
you. Refer to System Programming on page 1-14 for the required program-
ming for this option.
25-Pair Station
Cable to CEU
Telco
RJ21X
"B" Block
Two Pair
Cross Connect
85456 - 2a
BLK
RED GRN
BLU-WHT
ORN-WHT WHT-ORN
WHT-BLU
YEL
625
Modular
Jack To
Optional
Nitsuko
Keyset
cordless
desk
status
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1. Installation
1-13
Optional Equipment
Headset
The optional headset provides a handsfree option for your convenience. With
the headset installed, you can use the belt clip to carry the handset and conduct
a conversation using the headset.
To install the optional headset, open the cover over the HEADSET jack and
plug the headset in.
No other settings are
required.
Operation of the phone
is exactly the same as
using the handset.
However, you will
hear through the head-
set earphone and talk
through the headset
microphone. The
handset earpiece and
microphone/mouth-
piece are disconnected.
Backup AC Adaptor
The optional Backup AC Adaptor provides protection against losing a call in
case of AC power failure. The Backup Adaptor contains a battery pack that
provides enough power for you to complete the call and hang up.
To install the Backup Adaptor:
1. Disconnect the standard AC
adaptor from the base unit.
2. Plug the AC adaptor into the
jack on the Backup AC
adaptor.
3. Plug the wire from the
Backup AC adaptor into the
DC IN jack of the base unit.
From AC
Adapter Backup
AC Adapter
To Phone
85456 - 1a
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1. Installation
1-14
System Programming
The following system programming is suggested for the best operation of your
cordless phone:
Programming - Onyx VSiSystem
In program E8 - Ringing Line Preference:
1. Enable Ringing Ling Preference for the cordless phone’s extension
number.
In program KS - Programming Keys for Keysets:
1. Assign a loop key to one of the function keys. The system default
setting has the function keys programmed for lines
1 - 4. By assigning a loop key, all required lines can be accessed
(To assign a Loop Key, enter ‘9’ in KS program).
In program E2 - Extension Circuit Type:
1. Enter the circuit type of “02” for the cordless phone’s extension
number.
In addition to the other normal keyset programming, the following programs
can be set so an optional desk phone can be used in addition to the cordless
phone:
In program E9 - Direct Termination or Operator Extension:
1. Enter the cordless phone’s extension number. At the prompt “DIR
TERM OR OPR EXT”, enter the extension number of the desk
phone.
In program KS - Programming Keys for Keysets:
1. For the desk phone, assign a Station Pickup key with the cordless
phone’s extension number (to assign a Station Pickup key, enter ‘S’
+ extension number in KS program).
Programming - i-Series System
In program 0004 - Automatic Extension Circuit Type Setup:
1. Have the system automatically set the circuit type for each exten-
sion (the cordless phone is identified as circuit type 1).
In program 1006 - Programming Functions Keys (or SC 851):
1. Assign a loop key to one of the function keys. The system default
setting has the function keys programmed for lines
1 - 4. By assigning a loop key, all required lines can be accessed
(enter code 1078 - option 2).
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1. Installation
1-15
System Programming
In program 0909 - Extension Ring Group Assignment:
1. Assign the cordless phone’s extension to a Ring Group.
In addition to the other normal keyset programming, the following programs
can be set so an optional desk phone can be used in addition to the cordless
phone:
In program 1009 - Cordless/Desktop Extension Assignment:
1. Assign the extension number for the cordless phone first and then
assign the extension for the desk phone.
In program 1006 - Programming Function Keys:
1. Program a function key to be a Call Coverage key for the cordless
phone’s extension as well as the desk phone’s extension. Assign
the desk phone’s extension to the cordless phone and the cordless
phone’s extension to the desk phone (enter code 1036 + extension
number).
In program 1016 - Multiple Directory Number Ring Assignment:
1. Set the ringing assignment for the Call Coverage key for both the
cordless phone and desk phone’s extension (Option 1 allows the
calls to ring the extension).
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1. Installation
1-16
Trouble Shooting
Trouble Shooting Procedures
If your phone is not performing to your expectations, please try these simple
steps. If you are still unable to resolve the problem, contact your communica-
tions manager.
Problem Suggestion
Charge light won’t come • Make sure the AC Adaptor is plugged
on when the handset is into the desktop charger and wall outlet.
placed in the desktop • Make sure the handset is properly seated
charger in the desktop charger.
• Make sure the lead-acid battery is properly
placed in the handset.
• Make sure that the charging contacts on
the handset and desktop charger are
clean.
Conversation interrupted • Make sure that the base unit’s antenna
frequently. is fully vertical.
• Move closer to the base unit.
• Check for BATT LOW warning.
Warning tone and NO • Move closer to the base unit.
SERVICE message.
Handset doesn’t ring. • The battery may be weak.
Charge the battery for 15-20 hours.
• Make sure the base unit antenna is fully
vertical.
• The handset may be too far away from
the base unit.
Interference from other • Press the CHAN key to switch channels.
cordless phone users. The channel can be changed while you
are on an active call, but not when you
are dialing a telephone number.
Interference or noise in • Make sure the base unit is at least 3’
the handset. away from any computer, fax machine,
printer, or TV (they generate radio
waves)
• Make sure the antenna is in the upright
position
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2. Features
2-1
Section 2
Features
In this section Page
Basic Operation . . . . . . . . . . . . . . . . . . . . .2-5
Using the Handset . . . . . . . . . . . . . . . . .2-5
Onyx VSi Features . . . . . . . . . . . . . . . . . . .2-7
Basic Feature Operation . . . . . . . . . . . .2-9
Outside Calls . . . . . . . . . . . . . . . . . . . . . .2-9
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Intercom Calls . . . . . . . . . . . . . . . . . . . .2-10
Transfer . . . . . . . . . . . . . . . . . . . . . . . . .2-11
System Features . . . . . . . . . . . . . . . . .2-13
Account Codes . . . . . . . . . . . . . . . . . . . .2-13
Call Forwarding . . . . . . . . . . . . . . . . . . .2-14
Callback . . . . . . . . . . . . . . . . . . . . . . . . .2-15
Caller ID . . . . . . . . . . . . . . . . . . . . . . . .2-15
Camp-On . . . . . . . . . . . . . . . . . . . . . . . .2-17
Conference . . . . . . . . . . . . . . . . . . . . . . .2-17
Conference, Unsupervised . . . . . . . . . . .2-18
Directed Call Pickup . . . . . . . . . . . . . . .2-18
Display Messages . . . . . . . . . . . . . . . . .2-19
Flash . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Group Call Pickup . . . . . . . . . . . . . . . . .2-19
Group Ring . . . . . . . . . . . . . . . . . . . . . .2-20
Headset . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Hotline . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Intrusion (Barge-In) . . . . . . . . . . . . . . . .2-21
Last Number Redial . . . . . . . . . . . . . . . .2-22
Line Callback . . . . . . . . . . . . . . . . . . . . .2-22
Meet-Me Conference . . . . . . . . . . . . . . .2-23
Message Waiting . . . . . . . . . . . . . . . . . .2-24
Microphone Mute . . . . . . . . . . . . . . . . .2-24
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2-2
2. Features
In this section Page
Monitor . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Operator Assistance . . . . . . . . . . . . . . . .2-25
Page Zone . . . . . . . . . . . . . . . . . . . . . . .2-26
Park . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Personal Greeting . . . . . . . . . . . . . . . . . .2-28
Prime Line Selection . . . . . . . . . . . . . . .2-28
Privacy Release Groups . . . . . . . . . . . . .2-29
Ringing Line Preference . . . . . . . . . . . . .2-29
Room Monitor . . . . . . . . . . . . . . . . . . . .2-29
Selectable Display Messages . . . . . . . . .2-30
Speed Dial . . . . . . . . . . . . . . . . . . . . . . .2-31
Station Call Coverage . . . . . . . . . . . . . .2-34
Voice Mail . . . . . . . . . . . . . . . . . . . . . . .2-34
Voice Prompting Messages . . . . . . . . . . .2-36
Volume Controls . . . . . . . . . . . . . . . . . .2-38
Walking Class of Service . . . . . . . . . . . .2-38
i-Series Features . . . . . . . . . . . . . . . . . . .2-39
Basic Feature Operation . . . . . . . . . . .2-41
Outside Calls . . . . . . . . . . . . . . . . . . . . .2-41
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44
Intercom Calls . . . . . . . . . . . . . . . . . . . .2-45
Transfer . . . . . . . . . . . . . . . . . . . . . . . . .2-46
System Features . . . . . . . . . . . . . . . . .2-51
Abbreviated Dialing . . . . . . . . . . . . . . . .2-51
Account Codes . . . . . . . . . . . . . . . . . . . .2-52
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . .2-53
Automated Attendant (VAU) . . . . . . . . .2-53
Barge In . . . . . . . . . . . . . . . . . . . . . . . . .2-54
Call Forwarding . . . . . . . . . . . . . . . . . . .2-54
Call Forwarding Off-Premise . . . . . . . . .2-55
Call Forward Follow Me . . . . . . . . . . . .2-56
Call Forward/DND Override . . . . . . . . .2-57
Call Waiting (Camp On) . . . . . . . . . . . .2-57
Callback . . . . . . . . . . . . . . . . . . . . . . . . .2-57
Conference . . . . . . . . . . . . . . . . . . . . . . .2-58
Conference, Voice Call . . . . . . . . . . . . . .2-59
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