NEC SA3500G User manual

Instruction Manual
• Please read this document before using the product.
• Keep this Instruction Manual for future reference.
Technical standards certified product. Firmware version: 5.0
Model name
ZA-SA3500G

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Bluetooth is a registered trademark of Bluetooth SIG, Inc.
© NEC Platforms, Ltd. 2018
Duplication, revision and distribution of copies without permission from NEC
Platforms, Ltd. are prohibited.
Contents ..................................................................................................... 1
Introduction................................................................................................. 2
License for Maintenance Upgrade Function............................................... 7
Terms of Use of Home IP Location Function.............................................. 8
License concerning the Security Scan Function....................................... 10
Safety Instructions.....................................................................................11
Preventing Damage to this Product.......................................................... 19
1. Precaution for Data and Wireless LAN Security ............................... 21
2. Security Scan Functions ................................................................... 23
3. Package Contents............................................................................. 25
4. Part Names and Functions................................................................ 26
5. Installation Space.............................................................................. 28
6. Product Installation............................................................................ 31
7. Network Setup................................................................................... 33
8. Initial Setup ....................................................................................... 34
9. Firmware Update............................................................................... 40
10. Factory Default.................................................................................. 42
11. Product Specifications....................................................................... 44
12. Software License Agreement ............................................................ 45
13. Contact Information........................................................................... 47
Contents

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Introduction
Thank you very much for using SA3500G.
Operation Mode
The initial value of the operation mode is "Bridge".
The operation mode can be changed from "Bridge" to "Router" but
professional knowledge on network environment is needed to set up.
For the description of the router mode function and the setting procedure,
refer to "the Function Manual".
Wireless LAN Setting
For details on wireless LAN settings, see "Wireless LAN Function" in "the
Function Manual".
Notes Concerning Radio Waves
● Thisproducthasreceivedtechnicalstandardsconformity
certification.
● WhenusingIEEE802.11b,IEEE802.11gandIEEE802.11n(2.4GHz)
communication,the2.4GHzfrequencybandisused.Inthis
frequencyband,industrialequipmentsuchasmicrowaveovens,
scientificandothermedicalequipment,otherhomogenous
wirelessstations,localwirelessstationsformobileidentification
thatrequireslicenseusedinfactoryproductionlines,specificlow
poweredwirelessstationsandamateurwirelessstations(assumed
hereafteras"Otherwirelessstations"),etc.,donotrequire
licensing are operated.
(1) Confirm that "Other wireless stations" are not being used within the
vicinity before using the product.
(2) If, by any chance, interference occurs between this product and the
"Other wireless stations", change the channel being used by this
product, change the location of the device or stop using the device.
(3) In addition, contact us when interference is generated and problem
occurs.
● ItisnotpossibletocommunicatewithaBluetoothdeviceusingthe
2.4GHzband.

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● WhenusingtheIEEE802.11b,IEEE802.11g,IEEE802.11n
communication,wirelessdevicesuseall2.4GHzbands,andthe
band of mobile identification device can be avoided. The DS-SS and
the OFDM methods are adapted as the modulation method and the
interferencedistanceis40m.
2.4 : Wireless device that uses 2.4GHz band is shown.
DS/OF : The DS-SS and OFDM methods are shown.
4 : Assumed interference distance of 40m or less is shown.
■■■ :Itmeansallbandwidthcanbeusedandthebandwidthofmobile
identification device can be avoided.
● Whenthisproductisusedwith2.4GHzbandandthechannelisset
manually,thefollowingcontentisrecommended.
 "Whenusingthisequipmentwith2.4GHzband,itisrecommended
tomakeeitherch1,ch6,andch11asthechannelsettinginorder
todecreasetheinterferenceandfortheimprovementoffrequency
utilizationefficiency."
 However,inordertoavoidtheinterferencewithsystemsotherthan
wirelessLAN,itisnotlimitedifitisnecessarytouseotherthan
recommended1,6,11channels.
• Whenusingadualchannel,thereisapossibilityofcausing
interferencetootherwirelessstationsthatusethesamefrequency
band.
• When dual channel is "Enable", confirm that no interference is caused
to the radio signal condition of the surrounding of other confirmed
wireless stations.
• Change the setting to "Disable" immediately when interference is
generated in other wireless stations.

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NotesonExport
This product (including software) is Philippines specification and it does
not conform to foreign country standards. Our company does not assume
responsibility when this product is used outside Philippines. Moreover,
our company does not perform maintenance service, as well as technical
support for this product on foreign countries. Before exporting this product,
take the necessary procedures after confirming the foreign exchange and
foreign trade laws, and related export control laws.
AbouttheSoftwareUsedinthisProduct
This product includes software licensed under the GNU General Public
License (GPL), GNU Lesser General Public License (LGPL), or other
licenses.
Upon acquiring the said software's source code, you can copy, redistribute,
and/or modify it under the terms of the GPL, LGPL, or Sleepycat License.
We will provide copies of the source code to which GPL/LGPL/Sleepycat
License will be applied subject to payment of actual expenses required for
distribution. For details, refer to the following URL.
http://www.synetcom.asia/

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Limitations and Disclaimers
(1) Nopartofthismanualmaybecopiedorreproducedwithoutprior
permission.
(2) Contentsofthismanualmaychangewithoutpriornotice.
(3) Wetakeeverypossibleprecautiontoensuretheaccuracyofthis
manual,butifanythingisunclearorerroneousinthecontent,
contact us.
(4) Weassumenoresponsibilitywhatsoeverforpureeconomic
losses such as damage incurred from miscommunication
resultingfromexternalcausessuchasmalfunctionofthis
product,usermishandling,naturaldisasters,faults,andpower
outages.
(5) Bewarnedthatintheeventofsecurityproblemsdueto
unavoidablecircumstancesduetowirelessLANspecifications,
wedonottakeresponsibilityforsecuritymeasuresandweare
notresponsibleforanydamagecausedbythisproduct.
(6) Ifthisproductisdamagedaccidentallythroughinappropriateuse
orunpredictablecircumstances(e.g.,thunderstormsorelectric
currentleakage),itmaynotoperateproperly.Readthisdocument
andfollowtheinstructionscarefully.
(7) Foreaseofuseofthisproduct,werecommendconnections
onthe1000BASE-T,1000Mbpsorthe100BASE-TX,100Mbps
standard.
(8) Thisproductreducestheriskofthreatsonthenetwork,but
itdoesnotguaranteetoremovethethreatcompletelyupon
installation.
(9) Internetconnectionisnecessarytousethesecurityscan
functions of this product.
(10)Whenthelicenseagreementperiodisexceeded,allsecurity
functionsofthisproductwillbesuspended.

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Notes on Wireless LAN
(1) ThestandardvaluesofwirelessLANarethemaximumtheoretical
valueswhencommunicationiscarriedoutwithotherdevices
withthesameconfigurationasthisproduct.Thestandardvalues
maynotindicatetheactualdatatransferrate.
(2) Theinteroperabilityofthisproductwiththird-partyproductsis
not guaranteed.
(3) WirelessLANtransmissiondistanceandspeedvariesgreatly
dependingonobjectssuchaswallsandfurniture.

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LicenseforMaintenanceUpgrade
Function
Maintenanceversionupgradeautomaticallyupdatesthroughthe
Internetwhenthereisanimportantchangeinthesoftwareofthis
product.
"Importantupdate"meansthatNECPlatforms,Ltd.(Hereinafter
referredas"ourcompany")willprovidethesoftwareversion
upgradetoprovidefunctionsofthisproduct(forexample,toimprove
securityproblems,etc.)whenitisdeterminedtoberequired.When
thereisanimportantupdate,thecustomerwillbeinformedthrough
"Important Notice" from the distributor.
If the maintenance version upgrade function starts to operate during
communication,thisproductrestarts,sothecommunicationthat
wasconnectedwillbedisconnected.Inaddition,formeteredbilling
contracts,communicationcostmaybeincurredduetosoftware
downloadsandspeedlimitmayoccurduetopackettransmission
excess.Communicationcostsincurredwillbechargedtothe
customer.
Inthisfunction,amongtheinformationrelatedtothisproduct,we
notifytheserverthatweoperatefortheminimumrequiredequipment
informationandnetworkinformationinorderforthisfunctionto
operate.Thisinformationisusedonlyfortheimplementationofthis
function and the improvement and enhancement of this product
andfunction.Moreover,wewillproperlymanagethisinformation
inaccordancewithourcompany’shandlingprocedures.Whenwe
usethisfunctionincooperationwithathirdparty,wewillproperly
manage it similar to our handling procedure.
Thisfunctionisinitiallyenabled.Ifthelicensecannotbeacquired,
refertothe"LicenseforMaintenanceUpgradeFunction"of"the
FunctionManual"todisablethefunction.However,ifthisfunctionis
disabled,updateisnotdoneautomaticallyeveniftherearecritical
softwareupdatesthataddresssecurityissues.Whencontinuously
usingthesoftwarebeforeitisimproved,thereisdangerof
unauthorizedaccessfromamaliciousthirdparty.

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TermsofUseofHomeIPLocation
Function
Inthissection,thetermsofuseofHomeIPLocationfunctionare
described.
WhentheHomeIPLocationfunctionistobeused,checktheterms
ofusebeforeenablingit.Ifthefunctionisenabled,itisassumedthat
thecustomerhasagreedwiththetermsofuse.
HomeIPLocationfunctionisafunctiontoenablethecustomerto
accessthisproductmoreconvenientlyfromtheInternetbyHomeIP
Location name.
Thisfunctionisenabledinthefollowingcases:
• Settoroutermode(Initialvalue:Bridgemode)
• Global IP address is assigned to the WAN
• Maintenanceupgradefunctionis"ON"(Initialvalue:ON).
• HomeIPLocationfunctionis"ON"(Initialvalue:OFF)
Furthermore,evenifthefunctionisenabled,itmaytakeaboutone
hour until this product becomes accessible.
Inaddition,theHomeIPLocationnamewillbeuniquetothisproduct
and cannot be changed.
1. Righttouse
This feature is offered to the customer using this product.
Moreover, when this product is resold, this feature can be used by the new
customer of this product.
2. Prohibitedactivities
This function cannot be used when illegal or the following illegal acts
are done.
If we deem that the function use is unsuitable, we will stop the function
without prior notice.
(1) Act against public order and morals
(2) Used for commercial purposes
(3) Act that violates third-party rights or the act of raising fear
(4) Act that prevents the operation of this function or the act of raising
fear
(5) Act of transferring the right of using this function to a third party
(6) Act of disguising this product

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3. Disclaimer
In providing this function, we make an effort in providing maintenance
and stability of the function, our support will be the following:
(1) Damages of this function
We, under any circumstance, do not assume any responsibility on
the damages that may be incurred by this function.
(2) Scope of Warranty
For this function, we verified the functional operation of this product
and our server, and this is guaranteed. We do not assume any
responsibility on the warranty of equipment, customer's data,
guaranteed performance of operation, and the function due to the
operating environment of the customer when this function is used.
(3) Interruption and suspension of this function
Due to unavoidable reasons or company circumstances,
interruption and suspension of this function may be performed
without prior notice.
(4) Change in terms
Terms may be revised without prior notice.
4. Handlingofdeviceinformation
Our server will be notified of this product's device information necessary
for this function.
(1) Notified device information
•This product's device information used by the customer.
•This product's network information used by the customer.
(2) Purpose of available information
Customer's device information will be used in order to improve
this product, this function and the implementation of this function.
Customer's device information is used to implement this function
and maintenance upgrade function and will not be used for any
other purpose.
(3) Information management
We perform appropriate management that conforms with our
handling procedure on the customer information that we use.
In cooperation with a third party, we execute appropriate
management similar to our handling procedures on this function.

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LicenseconcerningtheSecurityScan
Function
Check before using this product.
Whenthisproductisused,itisassumedthatthelicenseforthis
functionhasbeenacquired.
Todetectthethreat,thesecurityscanfunctionisprocessedthrough
theInternetasfollows:
• Automaticupdateofsignature(filedefinitionofvirusinformation,
etc.)usedbysecurityscanfunction
• ConfirmationofURLthataccessestheInternet
Formeteredbillingcontracts,communicationcostmaybeincurred
duetothedownloadingoftheinformationfileandspeedmaybe
limitedduetoexcesspackettransmission.Communicationcosts
incurredwillbechargedtothecustomer.
Withthisfunction,amongtheinformationrelatedtothisproduct,
theminimumdeviceinformationnecessaryinorderforthisfunction
tooperateisnotifiedtotheserver.Theinformationisusedonlyfor
theimplementationofthisfunctionanditisnotusedforanyother
purpose.Moreover,thisinformationfollowsthehandlingprocedure
ofourcompany,andappropriatelymanaged.Incooperationwitha
thirdparty,weproperlymanagesimilartoourhandlingprocedures
of this function.

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SafetyInstructions
This Safety Instructions show items that must be followed to prevent danger
to the customer or any person and damage to property. The meaning of the
display and symbols are as follows. Read the contents to understand it well.
ExplanationofAlertSymbolsinthisManual
Warning :Indicatesahazardoussituationwhichcould
resultindeathorseriousinjury
(*1)
.
Caution :
Indicatesasituationwhichcouldresultin
minorinjury
(*2)
,aswellasdamagetoyour
productand/oryourproperty
(*3)
.
(*1) Serious injuries include blindness, injury, burns (high temperature, low
temperature, chemical), electric shock, fracture, and poisoning, and those
that require hospitalization or long-term visits to treatment.
(*2) Minor injuries, such as burns, electric shock, etc. Do not require
hospitalization or long-term visits to treatment.
(*3) Property damage refers to the expansion damage related to houses,
household goods, livestock, pets and the like.
OtherAlertSymbols
Warning signs
General
warning
Explosive
material
Flammable
material
Electricity Hot surface
Prohibition signs
General
Prohibition
No disassembly No water No wet hands No open flame
Mandatoryactionsigns
Remove plug from outlet

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Warning
PowerSupply
● DonotusepowersupplyotherthanAC220VforPhilippine.
Doingsomaycausefireorelectricshockormalfunction.
Whenpluggingthisproductinawalloutletwhereother
productsarealreadypluggedin,becarefulnottoexceed
themaximumcurrentratingoftheoutlet.Otherwise,afire,
electricshockormalfunctionmayoccur.
● Donotscratch,damage,ormodifythepowercord.Also,
donotforciblybend,pull,twistortiethecord.Otherwise,
afireorelectricshockmayoccur.Ifthepowercord
isexcessivelypressedorheatedup,thecordmaybe
damagedandafireandelectricshockmayoccur.
● Donotuseanoverloadedmulti-plugadapter.Otherwise,
themulti-plugadaptermayheatupandbedegraded,and
thenafiremayoccur.
● UseonlytheACadapterandpowercordsuppliedfor
thisproduct.DonotusetheACadapterandpowercord
withotherproducts.Otherwise,afire,electricshockor
malfunctionmayoccur.
● TheACadapterandpowercordsuppliedforthisproduct
must be used together. Never combine the AC adapter of
adifferentproductwiththepowercord.Otherwise,afire,
electricshockormalfunctionmayoccur.
● DonotputanythingontheACadapterorcoveritwith
cloth.Otherwise,theadaptermayheatup,thecaseand
powercordmaymelt,andthenafireorelectricshockmay
occur.

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● DonotplacetheACadapterinapoorlyventilated
or confined area such as in storage rack or behind a
bookshelf.TheACadaptermayoverheatandcauseafire
ordamage.Also,placetheACadapternearthepower
outletandensurethatitcanbeeasilypluggedinandcan
beremovedtheACpowercord.
● TheACadapterofthisproductisforindooruseonly.Do
notusetheACadapteroutdoors.Otherwise,thisproduct
getsrainwater,andelectricshockormalfunctionmay
occur.
● MakesurethattheACadapterisnothanginginthe
airwheninstallingit.Failingtodosocancreatea
gapbetweenthepowerplugandtheoutlet,anddust
accumulation can cause fire.
In these cases
● Donotusethisproductifitgivesoffsmokeorhas
anabnormalodor.Otherwise,afireorelectricshock
mayoccur.RemovetheACpowercordfromtheoutlet
immediately.Contactusaftermakingsurethatthisproduct
stopsgivingoffsmoke.Theusermustnevertrytorepair
this product.
● Donotwetthisproductorexposeittowaterorseawater.
Ifwaterentersthisproductorifthisproductgetswet,
removetheACpowercordfromtheoutletimmediatelyand
contactus.Iftheuserscontinueusingthisproductwithout
havingitrepaired,afire,electricshockormalfunctionmay
occur.

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● Donotinsertordropmetalsorcombustiblematerials
into the ventilation slots. If those objects get inside
thisproduct,removetheACpowercordfromtheoutlet
immediatelyandcontactus.Iftheuserscontinueusing
thisproductwithouthavingitrepaired,afire,electric
shockormalfunctionmayoccur.
● Donotusethisproductwiththepowercorddamaged,for
example,withthecoreexposedorcut.Otherwise,afireor
electricshockmayoccur.RemovetheACpowercordfrom
theoutletimmediatelyandcontactus.
● Ifthisproductisdroppedordamaged,removetheAC
powercordfromtheoutletimmediatelyandcontactus.If
theuserscontinuetousethisproductwithouthavingit
repaired,afireorelectricshockmayoccur.
● Donotusethisproductinlife-supportingmedicaldevices
orinanyothersystemrequiringextremelyhighreliability
(trunk-linecommunicationsdevices,calculationsystems,
etc.).Otherwise,thismaycausedeathorseriousinjury,
andpanicmayalsooccur.
● Donotdisassembleorcovertthisproduct.Otherwise,a
fire,electricshock,oramalfunctionmayoccur.
● Donotoperateorconnectthisproductwithwethands.
Otherwise,anelectricshockmayoccur.

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● Donotuseflammablegasessuchasanairdusterordust
sprayinsideoraroundthisproduct.Thegasesmayignite,
causingafireorexplosion.
Otherwarnings
● Turnoffthisproductinanyplacewhereuseofwireless
deviceisprohibited,forexample,inanairplaneorhospital.
Otherwise,itmayinfluenceelectronicsandmedical
devices,causinganincident.
● Donotplaceorusethisproductnearhigh-precision
electronics,deviceswhichhandleweaksignals,or
pacemakers,etc.Otherwise,electronicsorpacemakers
maymalfunction.Donotusethisproductnearmedical
electronics,orinanyplacewhereusingthisproductis
prohibited,forexample,inahospital.
● Donotplacethisproductnearvases,pots,cups,
cosmetics,vesselswithchemicalsorwater,ornearany
smallmetalobjects.Ifaspilloccursorobjectsgetinside,
itmaycauseafire,electricshock,ormalfunction.
● Donotplaceorusethisproductinahumidlocationsuch
asabathroomornearawaterheaterorahumidifier.
Otherwise,afire,electricshockormalfunctionmayoccur.
● Donotusethisproductinplaceswithhighsalinitysuch
ascoasts,orplacesthatgenerateshydrogensulfide
suchashotsprings.Thelifespanofthisproductmaybe
shortened.

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● Duringorafterusingthisproduct,protrudingobjectssuch
asthisproduct'sbodyandconnectormaybecomevery
hot.Inparticular,thisproductiscoveredwithametalcase,
beawarethatthereisariskofburns.
Caution
Installation Location
● Donotplacethisproductinanareaexposedtodirect
sunlight,orinaveryhotplace,forexampleneara
heat generating appliance such as a stove or a heater.
Otherwise,theinternalpartsofthisproductmayheatup,
andafiremayoccur.
● Donotplacethisproductinalocationwherethe
temperaturechangesdramatically,forexamplenearan
airconditioneroraheater.Otherwise,theinternalpartsof
thisproductmaybecomewetbycondensation,andafire,
electricshockormalfunctionmayoccur.
● Usethisproductintheenvironmentwithtemperatureof
0-40°Candhumidityof10-90%withoutcondensation.
● Donotplacethisproductinalocationexposedtocooking
oilorsteam,forexamplenearacooker.Also,donotplace
thisproductinadustyplace.Otherwise,afire,electric
shockormalfunctionmayoccur.
● Donotplacethisproductinanunstablelocationsuchas
onanunstabletableorinclinedsurface.Donotplaceany
heavyobjectonthisproduct.Otherwise,thisproductmay
losebalanceandcollapse,ortheheavyobjectmaydrop
andaninjurymayoccur.

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● Donotblocktheventilationslotsofthisproduct.This
productmayheatup,andthenafiremayoccur.Avoidthe
following:
• Placingthisproductinnarrow,poorly-ventilatedspaces
suchasstorageracks,bookshelves,andboxes.
• Placing this product on a carpet and a mat.
• Coveringthisproductwithatablecloth,etc.
● Donotstackthisproduct.Stackingthisproductmay
cause a fire because of overheating inside this product.
Whenusingintheverticalposition,alwaysusethestand
provided,andensurethatthereisenoughspaceateither
side of this product.
● Donotattachthisproducttonon-verticalwalls,ceilings,
etc.Itmayfallduetovibrationandcausedamageorinjury.
PowerSupply
● Whenusingthisproduct,ensurethatthepowerplugis
securelyinsertedintotheoutlet.Removethepowerplug
fromtheoutletbypullingontheplug.Donotpullthepower
cord.Otherwise,itmaybedamaged,andafireorelectric
shockmayoccur.
● Periodically(onceeverysixmonths)removedustthat
hasaccumulatedbetweenthepowerplugandoutlet.
Otherwise,afiremayoccur.
● Beforecleaningthisproduct,removetheACpowercord
fromtheoutletforsafetyreasons.Otherwise,anelectric
shockmayoccur.

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● Beforemovingthisproduct,removetheACpowercord
fromtheoutletanddisconnectallcords.Otherwise,the
cordsmaybedamaged,andafireorelectricshockmay
occur.
● Ifthisproductwillnotbeusedforalongtime,removethe
ACpowercordfromtheoutletforsafetyreasons.
● Whenorafterusingthisproduct,theACadaptercanreach
hightemperatures.Becarefulofburninjuries.
Restrictions
● Duringthunderstorms,donottouchthepowercordor
connecttoanysurroundingdevice.Otherwise,anelectric
shockcausedbyathunderboltmayoccur.
● Donotsteponthisproduct.Itmaybreakandcauseinjury.

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Preventing Damage to this Product
Follow these instructions to retain performance and prevent malfunction of
this product.
Installation Location
● Donotplacethisproductinanyofthefollowinglocations:
• Aplaceaffectedbyvibration;
• Aplacewherevolatilechemicalsarefilledorwherechemicals
arecloseby;
• Aplaceaffectedbymagnetismfromanelectricproduct,audio/
videodevice,orofficeautomateddevice,oraplacewhere
electromagneticwavesareemitted(microwaveovens,speakers,
TVsets,radios,fluorescentlamps,airconditioners,electric
cookingequipment,etc.);or
• Aplacenearahigh-frequencynoisegeneratingsewingmachine
orweldingmachine.
● Noisesmightbeheardifthisproductisusednearacordless
phoneoraradio.IfusednearaTVset,noisesmightbeheardand
thescreenmaybeunclear.Also,therewillbepoorreception.Keep
thisproductafewmetersawayfromthosedevices.
● Datacommunicationerrormayoccurifthisproductandthe
wirelessLANterminalareveryclosetoeachother.Keepthis
productatleastameterawayfromotherdevices.