
Tone Override ............................................................................... 6
To send off-hook signals when calling a busy telephone: ..........................6
To answer Tone Override: ..........................................................................6
Voice Over ..................................................................................... 6
Originate/Answer ........................................................................................6
Call Forwarding ........................................................................... 7
From Your Station ......................................................................................7
Paging ........................................................................................... 8
To make an Internal Page announcement: ................................................8
To Page an external zone: .........................................................................8
Meet-Me Answer ........................................................................................9
Call Pickup .................................................................................... 9
To answer a call ringing another telephone in your Pickup Group: ............9
To answer a call ringing a telephone in another Pickup Group
when you do not know the group number: .................................................9
To answer a call ringing a telephone in another Pickup Group
when you know the group number: ............................................................9
To use Directed Call Pickup to intercept a call to a
co-worker’s extension: ..............................................................................10
Do Not Disturb ............................................................................ 10
Account Code Entry ................................................................... 10
ACD ............................................................................................. 11
Multiple Agent Log In ................................................................................11
Rest Mode ................................................................................................12
Programming Station Speed Dial .............................................. 12