NEC Univerge SV9100 User manual

DT310/DT330/DT710/DT730
NEC Corporation of America
September, 2014
NDA-31586
ISSUE 1.0
USER GUIDE
SV9100
®

NEC Corporation of America reserves the right to change the specifications, functions, or
features at any time without notice.
NEC Corporation of America has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC Corporation of
America and shall not be reproduced without prior written approval of NEC Corporation
of America.
Dterm, NEAX and UNIVERGE are registered trademarks of NEC Corporation. Windows
is a registered trademark of Microsoft Corporation.
Copyright 2014
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

i
TABLE OF CONTENTS
1.INTRODUCTION
General ................................................................................................. 1
Face Layout .......................................................................................... 2
Keys And Parts ..................................................................................... 6
Icon Display .......................................................................................... 22
Menu List .............................................................................................. 23
Simple Operation by Menu Key and Cursor Key .................................. 23
2.TERMINAL SETUP
Terminal Setup With the Up/Down Key ................................................ 24
Terminal Setup With the Feature Key................................................... 25
3.BASIC OPERATION
Login (DT700 Series Only) ................................................................... 28
Logout (DT700 Series Only) ................................................................. 28
To Start Security Mode (DT730 Only) .................................................. 29
To Cancel Security Mode ..................................................................... 29
4.FEATURE OPERATION
ANSWERING CALLS ........................................................................... 30
PLACING CALLS.................................................................................. 31
MICROPHONE CONTROL .................................................................. 34
SPEAKERPHONE CALLS.................................................................... 34
GROUP LISTEN ................................................................................... 34
HOLDING CALLS ................................................................................. 35
TRANSFERRING CALLS ..................................................................... 35
CONFERENCE..................................................................................... 36

ii
TABLE OF CONTENTS
CALL PARK – SYSTEM ....................................................................... 36
STATION BUSY/NO ANSWER OPTIONS ........................................... 37
CO/PBX DIALING OPTIONS................................................................ 40
CALL PICKUP ...................................................................................... 43
PAGING................................................................................................ 44
BACKGROUND MUSIC ....................................................................... 46
CALL FORWARDING........................................................................... 46
SELECTABLE DISPLAY MESSAGING................................................ 48
STATION RELOCATION...................................................................... 49
CODE RESTRICTION, DIAL BLOCK................................................... 49
ACCOUNT CODE ENTRY ................................................................... 50
AUTOMATIC CALL DISTRIBUTION (ACD) ......................................... 51
5.DIRECTORY OPERATION
Add New Data....................................................................................... 61
Find Registered Data............................................................................ 62
Make a Call From Directory .................................................................. 64
Delete All Directory Data ...................................................................... 64
Delete Specific Directory Data.............................................................. 65
6.CALL HISTORY OPERATION
View Call History................................................................................... 67
Make a Call From Call History .............................................................. 68
Store Call History Data to Speed Dial................................................... 68
Delete Call History Data ....................................................................... 69

1
1.
1. INTRODUCTION
General
This guide explains how to operate DT Series (DT310/
DT710/DT330/DT730) under the following headings.
CHAPTER 1 INTRODUCTION
Explains the configuration of this guide and
contains the following information.
• Face layout of DT Series
• Keys and Parts of DT Series
• Icon Display
• Menu List
CHAPTER 2 TERMINAL SETUP
Explains the operating procedures for terminal
settings of the DT Series.
CHAPTER 3 BASIC OPERATION
Explains the basic operation of DT Series.
CHAPTER 4 FEATURE OPERATION
Explains operating procedures for various
Telephony Server features.
CHAPTER 5 DIRECTORY OPERATION
Explains operating procedures for Directory
function.
CHAPTER 6 CALL HISTORY OPERATION
Explains operating procedures for Call History.
1
4
5
6
7
8
0
#
*
9
2
3
HOLD
Recall
Feature
Mic
Menu
Answer
Transfer Speaker
DT330/DT730

2
1.
Face Layout
DT310/DT710 (2-button without LCD) DT310/DT710 (6-Button with LCD)
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
HOLD Transfer Speaker
Recall Feautre
Redial Conf
Directory
Mic
Message
Answer
DT310 Model shown above
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
DT310 Model shown above

3
1.
DT330/DT730 (12-Button with LCD)
Note: Lock button is equipped on DT730 only.
DT330/DT730 (24-Button with LCD)
Note: Lock button is equipped on DT730 only.
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial

4
1.
DT330/DT730 (32-Button with LCD)
Note: Lock button is equipped on DT730 only.
DT330/DT730 (DESI Less 8-Button)
Note: Lock button is equipped on DT730 only.
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Scroll
Exit Help
Redial

5
1.
DT710
(DESI Less 8-Button without LCD)

6
1.
Keys And Parts
DT310/DT710
(2-Button without LCD)
(1) Call Indicator Lamp
Lamp at top corner of DT Series Display flashes
when a call terminates to the terminal or when a
message has been left. On the SV9100, this lamp
flashes fast when a call terminates to the terminal
and flashes slower when a message has been left.
(2) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by WebPro/
PCPro/PhonePro.
(3) Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(4) Feature
Used to activate any features as terminal setup
functions.
(5) Redial
(Last Number Call, Speed Calling-Station/Group)
Press key to activate redial feature.
(6) Conf
Press key to establish a three-way conversation.
LED on key lights when key is active.
(7) Answer
When LED on this key is flashing, press key to
answer a waiting call.
(8) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset. LED on this key lights to show the key is
activated.
(9) Message
This key shows a message is waiting. Press this
key to access the Voice Mail system (if
programmed).
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
HOLD Transfer Speaker
Recall Feautre
Redial Conf
Directory
Mic
Message
Answer
(3)
(2)
(1)
(4)
(5)
(8)
(6)
(7)
(9)
(10)
(14) (13) (12) (11)

7
1.
(10) Up/Down
Press ( ) Down or ( ) UP key while idle.
• Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
• Ringer Volume:
Press ( ) or ( ) key during ringing.
(11) Directory
Press key to activate speed calling - system
feature.
(12) Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring. LED on key lights
when key is active.
DT310 supports half duplex handsfree.
(13) Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
(14) Hold
Press this key to place an internal or external call
on hold.

8
1.
DT330/DT730
(24-button with LCD)
(1) Security Button (DT730 only)
The user can press this key to lock the telephone
so no other user may access the telephone.
(2) Call Indicator Lamp
On the SV9100, this lamp flashes fast when a call
terminates to the terminal and flashes slower
when a message has been left.
(3) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series
activity information plus data, time and Softkey
Operation.
The LCD on DT310/DT710 has 24-character/
28-character, 3-line capability.
The LCD on DT330/DT730 has 28-character,
4-line capability. Top line is used exclusively for
the status icons.
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
Exit Help
Redial
(1) (2)
(3)
(4)
(6)
(5)
(7)
(8)
(9)
(10)
(11)
(12)
(14)
(13)
(18) (17) (16) (15)
List Dir VMsg 
101 STA101
28 APR MON 8:45AM
List Dir VMsg 
101 STA101
28 APR MON 8:45AM

9
1.
(4) Exit
The user can exit from a screen mode by pressing
this key.
(5) Softkeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling
process.
(6) Help
The user can press this key followed by a
programmable key to check what Line or
Programmable Feature is programmed on the key.
(7) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by the Telephony
Server Administrator. For the SV9100, the
programmable keys can be set by WebPro/PCPro/
Handset Pro and the user can also set them.
(8) Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(9) Feature
Used to activate any features as terminal setup
functions.
(10)Answer
When LED on this key is flashing, press key to
answer a waiting call.
(11) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset.
(12) Menu
From this key, the user can access to the functions
not normally used (such as terminal settings,
downloads and access to XML applications)
easily.
(13) Cursor
By using this Key, DT Series user can access
various features with simple operation.
Two lines of menu items can be displayed at a
time. Use "Up" or "Down" key to scroll to the item.

10
1.
Note: DT310/DT710 (2-Button without LCD) does
not have the Cursor Key. DT310 (6-Button
with LCD) also does not have the Cursor Key.
(14)Enter
DT330/DT730 Series has Shortcut Menu for
frequently-used features. The user can access to
Shortcut Menu by pressing Enter Key.
Note: DT310/DT710 Series does not support the
Shortcut Menu.
Shortcut Menu includes the following features.
(15)Redial/CID Scroll
(Last Number Call, Speed Calling-Station/Group)
Press key once to activate redial feature. Press
redial and scroll through numbers that have been
dialed.
When the desired number is displayed, press the #
key to activate dialing.
Press key twice to activate the CID scroll feature.
Press key twice and scroll through numbers that
have been received.
When the desired number is displayed go off hook
to activate dialing.
(16)Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
DT330 supports half/full duplex handsfree.
(17)Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
Menu of DT330
Menu of DT730
Feature Description
1. Call History
2. Contacts
3. User Features
4. Phone Settings
5. System Settings
6.Properties

11
1.
(18)Hold
Press this key to place an internal or external call
on hold.
Note 1: Not equipped on DTL-2E-1/ITL-2E-1.
DT330/DT730
(DESI Less 8-Button with LCD)
(1) Security Button (DT730 only)
The user can press this key to lock the telephone
so no other user may access the telephone.
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
#
Menu
HOLD Transfer Speaker
Recall Feautre
Answer Mic
(1)
(3)
(4)
(6)
(5)
(7)
(8)
(9)
(10)
(11)
(12)
(13)
(14)
(2)
Scroll
Exit Help
Redial
(16)
(15)
(17)
(18)(19)
(20)

12
1.
(2) Call Indicator Lamp
On the SV9100, this lamp flashes fast when a call
terminates to the terminal and flashes slower
when a message has been left.
(3) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series
activity information plus data, time and Softkey
Operation.
The LCD on DT310/DT710 has 24-character/
28-character, 3-line capability.
The LCD on DT330 has 28-character, 4-line
capability. Top line is used exclusively for the
status icons.
(4) Exit
The user can exit from a screen mode by pressing
this key.
(5) Softkeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling
process.
(6) Help
The user can press this key followed by a
programmable key to Check what Line or
Programmable Feature is programmed on the key.
(7) 8LD Display
32 (8 keys x 4 pages) additional programmable
keys are provided. They can be programmed as
Flexible Line/Programmable feature key by
Telephony Server Administrator. For the SV9100,
the programmable keys can be set by WebPro/
PCPro/Handset Pro and the user can also set
them.
Note: Maximum 11 characters (including icon)
Maximum 13 characters (excluding icon)
101 STA101
List Dir VMsg 
28 APR MON 8:45AM
List Dir VMsg 
101 STA101
28 APR MON 8:45AM
Scroll
1
2
3
4
Ben
Rachel Julia
Paul
James
Hannah
FDA
FDN
(a) (b) (C) (b) (a)
Page Switching Key

13
1.
(a) Icon
Status of the Line key such as Call Ringing, Call
Hold or Busy, and setting on the Feature key are
shown as Icons.
(b) Feature Key Information
Feature Key Information displays the followings.
Note: Maximum 11 characters (including icon)
Maximum 13 characters (excluding icon)
(c) Page Icon
8LD display has four pages (8 Programmable
Feature keys per page). Page Icon Key indicates
currently displayed page. The user can switch the
Feature Key display from page 1 to 4 by using the
Page Switching Key.
User’s Status Icon Flashing
Pattern
•Idle
•I-HOLD
Blink
Note
• Others Hold
• Recall
Blink
Note
• Incoming Ringing
• During Conversation (Individual
Use)
• Call Transfer
• Conference
• During Conversation (Other
Party Use)
• Active Feature (Under a setting
of feature key like a “Call
Forwarding”)
•Others
Steady Lit
• Key is busy (example, if
programmed as a virtual
extension and the virtual
extension is busy).
Key Description
Maximum
digits to be
displayed
Line Key - Name and Number
information
Refer to
note*
Feature Key - Feature Name Refer to
note*
One-Touch
Speed Dial Key
- Speed Dial Name
Information
- Number Information
Refer to
note*
Feature Key 1-8 Black background indicates
currently displayed page.
Feature Key 9-16
Feature Key 17-24
Feature Key 25-32
1
2
3
4

14
1.
(8) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by Web/PCPro.
(9) Scroll Key
This key is used to turn over the page of 8LD
display.
(10)Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(11)Feature
Used to activate any features as terminal setup
functions.
(12)Answer
When LED on this key is flashing, press key to
answer a waiting call.
(13) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset.
(14) Menu
From this key, the user can access to the functions
not normally used (such as terminal settings,
downloads and access to XML applications)
easily.