NEC UNIVERGE SL2100 User manual

SL2100 InMail Quick Reference Sheet
NDA-31892
Issue 1.0
for Multiline Display Telephone

NDA-31892
Issue 1.0
Using Dial Pad
❏ Press the VM Soft key
or
❏ Dial the voice mail pilot number ________________
❏ Enter your mailbox number ___________________
Once You Are In Your Mail Box Perform the Following Steps:
❏ Press 4. . . . . . . . to access the greeting menu
❏ Press 1. . . . . . . . to select your main greeting
❏ Press 2or 3. . . . . to select an alternate greeting
❏ Press 7. . . . . . . . to record a new greeting
Sample Greeting: You have reached the voice mail of __________. Please leave your name
and call back number (s) and I will return your call as soon as possible. For immediate
assistance press zero. Thank you.
❏ Press 76 . . . . . . . to access recording menu
❏ Press 7. . . . . . . . to record name
❏ Press #. . . . . . . . to exit
❏ Press 67 . . . . . . . to access the security code menu
❏ Press 7. . . . . . . . to enter the new security code
❏ Press #. . . . . . . . to return to previous menu
Call Your Mailbox from Your Extension:
❏ Press the VM Soft key
or
❏ Dial the voice mail pilot number ________________
❏ Enter your mailbox number ___________________
❏ Enter your security code (if set)
Call Your Mailbox from Outside the Company:
Note: Accessing your mailbox from outside your company requires that the mailbox has a
security code. Attempts to access a mail box without a security code will receive a "That
mailbox does not exist" prompt.
❏ Dial the company phone number that directly reaches your voice mail ________________
❏ Wait for Auto Attendant to answer.
❏ Press #and your mailbox number _______________________
❏ Enter security code (if set)
After the Voice Mail Answers:
❏ Press 5. . . . . . . . .to listen to your message
❏ Press 77 . . . . . . . .to leave a message
❏ Press 0. . . . . . . . .for complete main menu of features
While Listening to Your Message(s)
❏ Press 3. . . . . . . . .to delete your message
❏ Press 5. . . . . . . . .to listen to your message(s)
❏ Press #. . . . . . . . .to exit listen mode
While Listening to a Message:
❏ Press 73 . . . . . . . .to record a reply for the message sender
❏ Press 63 . . . . . . . .to forward the message to a co-worker
❏ Press 62 . . . . . . . .to make a return call to the message sender
❏ Press #. . . . . . . . .to exit listen mode
❏ Press 84 . . . . . . . .to hear the time and date the message was sent
❏ Press 72 . . . . . . . .to archive (save) the message to your mailbox
❏ Press 3. . . . . . . . .to delete message
❏ Press 5. . . . . . . . .to listen to the next message
❏ Press 2. . . . . . . . .to back up then continue listening
❏ Press 22 . . . . . . . .to back up to the beginning and listen to the message
❏ Press 4. . . . . . . . .to go forward then continue listening
❏ Press  . . . . . . . .to pause and resume listening
❏ Press 16 . . . . . . . .to select a list of new messages
❏ Press 17 . . . . . . . .to select list of archive messages
❏ Press 12 . . . . . . . .to select list of all messages
❏ Press 9. . . . . . . . .to exit mailbox
TO SET UP YOUR INMAIL VOICE MAILBOX
TO RECORD PERSONAL GREETING
TO RECORD YOUR NAME
TO SET SECURITY CODE
CHECKING VOICE MAIL
SL2100 InMail Quick
Reference Sheet for
Multiline Display
Telephone

NDA-31892
Issue 1.0
❏ Press Transfer key.
❏ Dial the co-worker’s extension number.
❏ Dial 8.
❏ (Optional) Leave message and press #.
❏ Hang up.
❏ Press 63.
❏ (Optional) Leave message and press #.
❏ Press  to skip recording and redirect message immediately.
❏ Dial co-worker’s mailbox number.
❏ Press #to exit message.
Sending Calls to a Mailbox
To Forward All Incoming Calls to Your Mailbox:
❏ Press the Speaker key.
❏ Dial 741.
❏ Dial 1to set.
❏ Dial the VM Pilot number.
❏ Hang up.
To Forward Incoming Calls to Your Mailbox When Your Phone Is Busy:
❏ Press the Speaker key.
❏ Dial 742.
❏ Dial 1to set.
❏ Dial the VM Pilot number.
❏ Hang up.
To Forward Incoming Calls to Your Mailbox When You Do Not Answer:
❏ Press the Speaker key.
❏ Dial 743.
❏ Dial 1to set.
❏ Dial the VM Pilot number.
❏ Hang up.
To Forward Incoming Calls to Your Mailbox When Your Phone is Busy or You Do
Not Answer:
❏ Press the Speaker key.
❏ Dial 744.
❏ Dial 1to set.
❏ Dial the VM Pilot number.
❏ Hang up.
To Cancel Forwarding All Incoming Calls to Your Mailbox:
❏ Press the Speaker key.
❏ Dial 741.
❏ Dial 0to set.
❏ Hang up.
To Cancel Forwarding Incoming Calls to Your Mailbox When Your Phone is Busy:
❏ Press the Speaker key.
❏ Dial 742.
❏ Dial 0to set.
❏ Hang up.
To Cancel Forwarding Incoming Calls to Your Mailbox When You Do Not Answer:
❏ Press the Speaker key.
❏ Dial 743.
❏ Dial 0to set.
❏ Hang up.
To Cancel Forwarding Incoming Calls to Your Mailbox When Your Phone is Busy or
You Do Not Answer:
❏ Press the Speaker key.
❏ Dial 744.
❏ Dial 0to set.
❏ Hang up.
TO TRANSFER YOUR ACTIVE CALL TO A CO-WORKER’S MAILBOX
TO REDIRECT MESSAGE TO CO-WORKER’S MAILBOX
TO FORWARD CALLS TO YOUR MAILBOX
CANCEL FORWARDING TO VOICE MAIL

NDA-31892
Issue 1.0
Voice Mail Administration Features
❏ Dial the voice mail pilot number ________________
❏ Enter your mailbox number ___________________
Once You Are In Your Mail Box (If You Have Administration Rights) Perform the
Following Steps:
❏ Press 72 . . . . . . . to access the system administrator menu
Note: The following administrative features are only available at the system administrator’s
extension (extension 101 at default). Ask your NEC authorized supplier for details on how to
become a system administrator.
❏ From the system administrator menu:
❏ Press 4. . . . . . . . to enter the instruction message menu
❏ Enter the mailbox number (001 ~ 032)
❏ Press 5. . . . . . . . to listen to the message
❏ Press 7. . . . . . . . to record a new message
❏ Press 3. . . . . . . . to delete the message
❏ Press #. . . . . . . . to return to the system administrator menu
Note: Instruction menu messages are used as the automated attendant main greetings(e.g. day
mode greeting, night mode greeting, holiday mode greeting, etc.)
❏ From the system administrator menu:
❏ Press 2. . . . . . . . to enter the announcement message menu
❏ Enter the mailbox number (001 ~ 032)
❏ Press 5. . . . . . . . to listen to the message
❏ Press 7. . . . . . . . to record a new message
❏ Press 3. . . . . . . . to delete the message
❏ Press #. . . . . . . . to return to the system administrator menu
Note: Announcement menu messages are used to announce general information to callers
such as directions, hours of operation, etc.
❏ From the system administrator menu:
❏ Press 5. . . . . . . . . to enter the distribution list menu
❏ Enter the mailbox number (001 ~ 032)
❏ Press 6. . . . . . . . . to review or modify the list
❏ Press 2. . . . . to add an extension to the distribution list
❏ Press 3. . . . . to delete the current extension from the distribution list
❏ Press 6. . . . . to step to the next entry in the distribution list
❏ Press #. . . . . to exit this feature
❏ Press 76 . . . . . . . . to record a name for the distribution list
❏ Press 5. . . . . to listen to the name of the distribution list
❏ Press 7. . . . . to record the name of the distribution list
❏ Press 3. . . . . to delete the name of the distribution list
❏ Press #. . . . . to exit this feature
❏ Press #. . . . . . . . . to return to the system administrator menu
Note: A distribution list is a list of extensions set to receive a single voice mail message. Any
message left in the distribution mailbox will be sent to all extensions in the list.
❏ From the system administrator menu:
❏ Press 7. . . . . . . . . to enter subscriber maintenance
❏ Enter the extension number you wish to modify
❏ Press 32 . . . . . . . . to delete all the messages in the mailbox
❏ Press 34 . . . . . . . . to delete the mailbox greeting
❏ Press 36 . . . . . . . . to delete the mailbox name
❏ Press 7. . . . . . . . . to delete the security code of the mailbox
❏ Press 6. . . . . . . . . to record a new mailbox name
❏ Press #. . . . . . . . . to return to the system administrator menu
ENTER VOICE MAIL ADMINISTRATION
ENTER ADMINISTRATIVE MENU
TO RECORD AN INSTRUCTION MSG
TO RECORD AN ANNOUNCEMENT MSG
DISTRIBUTION LIST SETUP
SUBSCRIBER MAINTENANCE

NDA-31892
Issue 1.0
❏ From the system administrator menu:
❏ Press 6. . . . . . . . to enter the answer schedule override menu
❏ Enter the mailbox number (01 ~16)
❏ Press 6. . . . . . . . to toggle ON/OFF the answer schedule table
❏ Press 2. . . . . . . . to enter a new answer schedule override mailbox.
❏ Enter the override mailbox number (001 ~ 032or a valid extension)
❏ Press #. . . . . . . . to return to the system administrator menu
Note: Answer schedule override provides alternate answering for the automated attendant by
sending calls to a specified override mailbox (when enabled). As an example you can use the
answering schedule override to provide holiday and bad weather closing announcements.
❏ From the system administrator menu:
❏ Press 3. . . . . . . . to enter the mailbox announcement message menu
❏ Press 5. . . . . . . . to listen to the mailbox announcement message
❏ Press 7. . . . . . . . to record the mailbox announcement message
❏ Press 3. . . . . . . . to delete the mailbox announcement message
❏ Press 2. . . . . . . . to specify the amount of days the mailbox announcement message is
active for
❏ Press * for an indefinite amount of days, or enter 01 ~ 99 days
❏ Press #. . . . . . . . to return to the system administrator menu
Note: The mailbox announcement message is played to each subscriber when they log into
their mailbox. This message will play each time the user logs into their mailbox until it expires, is
deleted, or is made inactive by the system administrator.
❏ From the system administrator menu:
❏ Press 8. . . . . . . . to hear the current voice mail version
ANSWER SCHEDULE OVERRIDE
MAILBOX ANNOUNCEMENT MESSAGE
VOICE MAIL VERSION
NEC Enterprise Communication Technologies, Inc.
3929 John Carpenter Freeway
Irving, Tx 75063