NEC Univerge SV9100 User manual

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Service: 604 -856- 9155
Email: [email protected]
Dial Out
Lift handset (or press Speaker key)
Dial 9(system will automatically grab an available line for you)
Speaker Phone Note: When using the Speaker Phone you must have your MIC key lit RED in order for
the caller to hear you, turn the MIC key off if you would like to Mute the Speaker Phone
Parking a Call for another Employee
With an active call, Press an unlit Park key (ex. Park 1), key will then flash
on all phones
Call or Page Employee to Pick Up “Park 1”
To Retrieve:Lift handset, press the flashing Park key
NOTE: Placing a call ON HOLD will keep your call on your PERSONAL CALL KEY and NO ONE else will be able to
retrieve it (must be placed on park for other employees to retrieve call)
Placing a Call on Hold
With an active call,Press the Hold key
NOTE: When placing a call on hold, another employee will NOT be able to retrieve the call. Hold is exclusive
for yourself. If you need an employee to take that call, you will need to transfer it to them.
To Pick Up the Held Call: Press the flashing Call 1 or Call 2 key
Transfer a Call
With an active call, Press Transfer key
Dial Extension Number or 9+ Phone Number, announce call (optional)
Hang up for call to be transferred
Transfer a Call to Voicemail: Press the Transfer key, Press the VMsg key (on display), followed by the
extension
Intercom Calls
Lift handset (or press Speaker key)
Dial Extension Number
Note: Press VMsg soft key (or press 8)after the extension to go directly to voicemail
Paging
Lift handset, Press the Scroll key
Press pre-programmed Page key
Announce Call
Hang Up (Gently)
Conference call
1. Make or receive first CAll (internal or external), when the call is connected,
2. Press the Conf soft key (on display)
3. Make or receive second call (internal or external)
4. Press Add soft key, continue to follow steps 3 & 4 to add more callers OR
5. Press Begin soft key (on display) to join all calls

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Service: 604 -856- 9155
Email: [email protected]
Redial
With the handset in the cradle… Press Redial key
Press arrows to review last 10 numbers you have called
Lift Handset of press Speaker to call number on display
Caller ID (if Applicable)
Press List soft key
Press CID soft Key
Use to review calls to your extension, lift handset (of press speaker) to call that number
Note: If you have a missed call, you will see on the top left corner. When reviewing your Caller ID, the
missed call will appear with a * beside the date and time of the call
Record a Phone Conversation
With an active call, press your Scroll key, locate the Record key
Press the Record Key (records conversation into your voicemail)
Press Record key at any time to stop recording the conversation
Note: Retrieve the recorded conversation the same way as retrieving voicemail
Do Not Disturb
Press the Scroll key
Press DND key (system will automatically turn it on within 5 second to DND all)
To Cancel: Press DND - system will automatically turn it off within 5 second.
Other options available:
Press DND key + 1(sends EXTERNAL calls straight to vmail)
Press DND key + 2(sends INTERNAL calls straight to vmail)
Press DND key + 3(sends ALL calls straight to vmail)
Press DND key + 0(cancels DND)
Call Forward
Press the Scroll key
Press Call Fwd Key, then press 1
Enter another Extension Number; or dial 9plus phone Number
Press Speaker Key
To Cancel: Press Call Fwd key, press 0
Button Programming
1. Press Speaker Key, enter 751
2. Press Scroll key to scroll through the available buttons to program
3. Press the button you’d like to program
4. Dial 01
5. Enter an Extension number OR 9+ Phone number (if long distance it
requires a 1 in front of the number)
6. Press Hold
7. Using keypad, Spell out name (NOTE: Pressing #after the letter will move the cursor to the right, press
Feature to backup)
8. Press Hold
9. Press Next key to be programmed and follow steps 4 –8 to program another button OR
10. Press Speaker Key when finished

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Service: 604 -856- 9155
Email: [email protected]
Station Speed Dial Programming:
1. Press Speaker Key, enter 755
2. Enter the speed dial number you’d like to Program (0 to 9)
3. Dial 9 plus a telephone number
4. Press Hold
5. Using keypad, Spell out name (NOTE: Pressing #after the letter will move the cursor to the right, press
Feature to backup)
6. Press Hold
7. Enter Next Speed Dial to be programmed and follow steps 3 –6 to program another OR
8. Press Speaker Key when finished
To Use: Lift Handset, press #, press 7enter speed dial number (0 –9) OR Press Dir soft key, then STA,then
to scroll through speed dials, then lift handset
System Speed Dial:
Lift Handset (or press Speaker),
Press Redial key
Enter Speed Dial Number you’d like to call 000-999 OR
Press the DIR soft key, press SPD
Scroll through speed dials OR Key in Name of the contact
Lift Handset to connect call
Ring Tone:
Press Speaker Key, dial 720
Press 1to set Internal ring or 2for External ring
Dial from 1to 8to listen to the different ring tones
Press Speaker key to Save
Ring Volume:
Press Speaker Key, dial 729
Use arrow keys to adjust volume
Press Speaker Key