NEC SL1000 User manual

Hotel Receptionist
User Guide
Smart Communication Server
Please read this manual carefully before Operating
this product and save this manual for future use.
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2
General Information
This guide describes Hotel features operation
at the
Reception
when SL Series (SL1000/SL1100)
system is configured for Hotel environment.
Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ
from those in this guide. Check with your NEC Authorized Supplier / System Administrator and
make a note of any differences.
Multi-Line Terminal is strongly recommended
to use at the Reception for their easy
operations.
The reception terminal can have a 60 Keys
DSS Console assigned that will show the
status of the hotel room telephones such as
“Check-In/Out”, “Room Clean”and so on.
The status of indication can be switched by
pressing the keys at the bottom of three keys.
Ask your NEC Authorized Supplier for the
details of DSS Console installation and
Function Key setting.
Hotel Reception Terminal & DSS Console
PAGE GROUP DOOR
Setting Example
Multi-Line Terminal with DSS Console
BLF on DSS Key
Fast
Blinking Blinking Slow Blinking
Key Function OFF ON (200ms
ON/OFF) (400ms ON/OFF) (800ms ON / 200ms OFF)
PAGE Message Waiting
Status No Set Set --- --- ---
GROUP
Wake-Up Call
Status No Set Set --- No Answer
---
DOOR
Room Status Check-Out
Check-In Maid
Required Maid in Room Inspect Room
The status can not be changed by pressing the DSS Key.
DSS Console will become normal indication in case the Receptionist presses “light ON

status PAGE / GROUP / DOOR Key.
The Receptionist can place an Intercom Call by pressing the DSS Key at any time. (even
during status indication)

3
When hotel room telephone is checked in, their toll restriction class can be changed automatically by the
system to allow the guest to make calls.
Check
-
In / Check
-
Out
To Check-In
7
3
8
Check-In / Check-Out operation is available at Reception terminal.
In the STATUS mode, the DSS Console key for the room becomes “ON : Check-In”/ “OFF :
Check-Out”.
Room Number
?
?
?
Confirmation
Tone
To Check-Out
When hotel room telephone is checked out, the system will automatically cancel any Message Waiting, Do
Not Disturb, Room to Room Call Restriction, Toll Restriction and Wake Up Calls that may be set at the room
telephone.
Speaker Speaker
7
3
9
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
Room Clean Status (Option)
It is optional setting that the Room Clean Status (Maid Required, Maid in Room, etc) for Guest
Room can be added, if necessary. The status shall be changed by dialing the Service Code
from Reception terminal and/or Guest Room Telephone.
7
4
1
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
?
1: Room Clean
2: Maid Required
3: Maid in Room
4: Inspection Required
Status (1-4)
7
4
0
Confirmation
Tone
?
1: Room Clean
2: Maid Required
3: Maid in Room
4: Inspection Required
Status (1-4)
The Room Clean Status can be changed from Guest Room Telephone as well by following
operation.

4
Toll Restriction for Guest Room
To change the Toll Restriction Class while Check-In
When guest is checked in, the Guest Room Telephone can be given a different Toll Restriction
class, this would usually have no restriction. When guest is check out, the Guest Room Telephone
would typically have a fully restricted. This operation is automatic if setup in the system
configuration. Ask your NEC Authorized Supplier for the details.
On the other hand, the Receptionist can manually change the Toll Restriction Class for Guest
Room Telephone during check in condition.
7
3
7
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
?
Restriction
Class (01-15)
?
To activate Room to Room Call Restriction
The Receptionist can prevent the guest to place a Room to Room Call. This will not prevent the
guest to place outside calls and non-hotel room calls.
Room to Room Call Restriction
7
3
5
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
To cancel Room to Room Call Restriction
7
3
6
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone

5
Wake Up Call
To set a Wake Up Call for Guest Room
Hour
7
?
?
?
?
3
3
Minute
(24-hour Click)
A Wake up call is like an alarm clock for the guest. The Receptionist can assist to set/cancel it
from Reception Terminal. The guest can also set/cancel Wake Up Call by themselves on the
room telephone.
Room Number
?
?
?
Speaker
Speaker
Confirmation
Tone
To cancel a Wake Up Call for Guest Room
7
3
4
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
It is an optional setting to alert the Reception Terminal when a Wake Up Call is not answered.
Ask your NEC Authorized Supplier for the details.
In case the No-Answer Wake Up Call is transferred to the Reception Terminal, room number
information is displayed with ringing. When the Receptionist answered this call, the Intercom
Dial Tone is sent and the Room Number information shall be remained on the display. The
Receptionist can place a remind call immediately by dialing the displayed Guest Room Number.
Wake Up Call NoAnswer indication on DSS Console shall be cleared when Receptionist places
a remind call and the guest answered.
Remind Call for Wake Up Call No Answer

6
Do Not Disturb (DND)
To set Do Not Disturb (DND) for Guest Room
The Receptionist can set Do Not Disturb (DND) for the guest room to temporally prevent incoming
calls. The guest can also set/cancel DND by themselves on the room telephone.
7
2
9
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
To cancel Do Not Disturb (DND) for Guest Room
7
3
0
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
To override Do Not Disturb (DND) at Guest Room
8
0
9
Room Number
?
?
?
Speaker
Message Waitin
g
The Receptionist can leave a Message Waiting for the guest.
To leave a Message Waiting
0
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone
To leave a Message Waiting without Calling
7
2
6
Room Number
?
?
?
Speaker Speaker
Confirmation
Tone

7
0: All Output
1: Room Status List (Check-In and Room Cleaning Status)
2: Call Restriction Status List
3: DND and Room Clean List
4: Message Waiting List
5: Wake Up Call List
Room Status Output
Room Status can be output to the outside device (PC or Printer) from LAN Port which is located at
the CPU. Ask your NECAuthorized Supplier for the details of installation.
7
4
2
?
Status (0-5)
To output the Room Status
Speaker Speaker
Room Status List
-------
03/03/11 12:15
Room Clean (Occupied) --- Check In
305 311 315
Maid Required
309
Maid in Room
317
Inspection Required
313
Calling Class List
----
---
03/03/11 12:15
Room to Room Barring
311
Outside Call Class
305 -05 309 -01 311 -03
DND and Clean Up Check
-------
03/03/11 12:15
DO-NOT-DISTURB
309
CLEAN UP CHECK
313
Message Service List
-------
03/03/11 12:15
307 311
Wake Up Call List
-------
03/03/11 12:15
307 -07:55 *311 -06:55
339 -07:15
Output Example

8
NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice.
NEC Corporation has prepared this document for use by its employees and customers. The information contained
herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC
Corporation.
Copyright 2011, NEC Corporation
Printed in Japan
Hotel Receptionist
User Guide
NEC Corporation
Issue 1.0
January 2011
( )