NetComm CD2004 Mega-i-Modem User manual

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Page 2 CD2004 Mega-i 56K V.90 Modem User Guide
Contents
Introduction .............................................................................................................................................................3
What’s in the Box? ....................................................................................................................................3
Step 1 - Hardware Installation...................................................................................................................................4
Step 2 - Software Installation....................................................................................................................................5
Windows® XP ..........................................................................................................................................5
Windows® 2000 ......................................................................................................................................6
Windows® Me .........................................................................................................................................8
Windows®98 .........................................................................................................................................10
Windows®95 .........................................................................................................................................13
Driver removal process for the CD2004....................................................................................................15
Step 3 - Software Installation..................................................................................................................................16
BVRP for Windows...................................................................................................................................16
Adobe Acrobat Reader.............................................................................................................................17
Step 4 - Using BVRP PhoneTools ............................................................................................................................18
Phone Features.......................................................................................................................................19
Making a Phone Call ........................................................................................................................19
Using the Speakerphone ..................................................................................................................19
Answering Machine.................................................................................................................................20
Activating/Deactivating the Answering Machine .................................................................................20
Setting up the Answering Machine....................................................................................................20
Record a Greeting Message..............................................................................................................21
Listening to Received Messages .......................................................................................................21
Fax Features...........................................................................................................................................22
Faxing a Document from any Windows Application.............................................................................22
Faxing a file directly from PhoneTools................................................................................................23
Viewing and Printing Faxes...............................................................................................................23
Appendix A: Cable Connections...............................................................................................................................24
RJ11 connector and cable................................................................................................................24
605 to RJ-11 adapter ......................................................................................................................24
9 Pin (RS-232 ) Serial Cable.............................................................................................................25
USB cable .......................................................................................................................................25
Appendix B: Registration and Warranty Information .................................................................................................26
Contact Information.................................................................................................................................26
Copyright Information ..............................................................................................................................26
Customer Information..............................................................................................................................26
Product Warranty ....................................................................................................................................27
Limitations of Warranty............................................................................................................................27

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CD2004 Mega-i 56K V.90 Modem User Guide Page 3
Introduction
Thank you for purchasing a genuine NetComm product.
Follow the steps in this Quick Start Guide to correctly install your NetComm Mega-i-Modem 56k (CD2004)
and begin data, fax and voice communications.
What’s in the Box?
•User Guide and Package Contents Note
•Serial Connection Cable
•Phone Line Connection Cable (RJ11)
•RJ11 to 604 telephone adaptor
•Power Plug Pack 9V AC, 1.0 A
•NetComm Driver, Manual and Utility CD
Your NetComm Driver CD contains all the drivers, manuals and software that you will need to fully utilise your
NetComm Modem.
•NetComm Mega-i 56K V.90 Modem (
CD2004)

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Step 1 - Hardware Installation
BEFORE YOU BEGIN:
This device should be fitted and installed under normal operation. Any damage caused by abnor-
mal installation or operation is not included in the manufacturer’s warranty.
•Connect the serial port on the back of the modem (marked RS-232) to a COM port on your Computer
using the serial cable.
•Connect the power pack to a power point and connect the other end to the modem power socket
(marked POWER).
•Connect the telephone cord to the line socket on the back of the modem (marked LINE) and the other
end to a phone socket.
•Turn on your modem.
•The hardware installation is complete. Turn on your computer and refer to the appropriate operating
system in Step 2 - Driver Installation to continue.
Caution/Warning
•Avoid connecting your modem to a digital telephone line or PABX.
•If you are using Windows XP or Windows 2000 and you intend on using your modem, please
ensure that the modem is turned on before turning on your PC so that the operating system
detects the modem on startup.

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Step 2 - Software Installation
Windows® XP
1. Once your Computer has started and you
have connected your modem correctly you
will be presented with a message saying
“New Hardware Found” and the “Found New
Hardware Wizard” is displayed. Select “Install
the software automatically [Recommended]”,
and then click “Next” .
Note: Windows XP may have generic drivers
that install automatically on start-up.
If this is the case these drivers can be
used, however if you wish to use the
NetComm drivers please continue with
the following installation steps.
2. The drivers that Windows XP uses are not
digitally signed by Microsoft and the following
message will be displayed. Click “Continue
Anyway”.
3. Windows XP will locate all available driver files
for your modem. Select one of the drivers and
click on “Next” to continue.
4. Windows XP will now copy the required files.
Once all files have been copied, click “Finish”,
and the installation is complete.
6. To verify installation a message will be
displayed on your bottom task bar stating
“Found New Hardware, your new hardware is
installed and ready to use”.

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Windows® 2000
1. Once your Computer has started and you have
connected your modem correctly you will be
presented with a message saying “Welcome
to the Found New Hardware Wizard” click on
“Next” to start the install process.
2. The Wizard will detect the modem as a “IC+56k
External Data Fax Voice Modem” and prompt
for drivers. Select “Search for a suitable driver
for my device (Recommended)” and then select
“Next”.
3. You will now be required to specify the location
of the drivers, these are located on the CD ROM
supplied. Select “CD-ROM drives” then click on
“Next”.
4. A message will be displayed stating that the
drivers have been found, click on “Next” to
install the selected drivers.

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6. This completes the “Found New Hardware
Wizard” click on “Finish” to complete the
installation.
7. Your modem is now installed and ready to use.
5. The drivers that Windows 2000 uses are not
digitally signed by Microsoft and the following
message will be displayed. Click “Yes”.

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Windows® Me
1. Once your Computer has started and you
have connected your modem correctly you will
be presented with the “Add New Hardware
Wizard”. Select “Automatic search for a better
driver (Recommended)” then select “Next” to
start the install process.
2. Windows will locate all available driver files for
your modem. Select one of the drivers and
click on “OK” to continue.
3. Windows will now install the drivers. Click on
“Finish” to complete the driver installation.
4. A “Wave Device for Voice Modem” may now be
located by Windows ME.
5. Select “Automatic search for a better driver
(Recommended)” then select “Next” to start the
install process.

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6. Windows will locate all available wave driver
files for your modem. Select one of the drivers
and click on “OK” to continue.
7. Windows will now install the drivers. Click on
“Finish” to complete the driver install.
8. Your modem is now installed and ready to use.

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Windows®98
1. Once your Computer has started and you
have connected your modem correctly you will
be presented with the “Add New Hardware
Wizard”. Click “Next” to start the install process.
2. Select “Search for the best driver for your
device. (Recommended)” then select “Next”
3. You will now be required to specify the location
of the drivers, these are located on the CD ROM
supplied. Select “CD-ROM drive” then click on
“Next”.
4. A message will be displayed stating that the
drivers have been found, click on “Next” to
install the selected drivers.

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5. This completes the “Add New Hardware Wizard”
click on “Finish” to complete the installation.
6. A “Wave Device for Voice Modem” may now be
located by Windows.
7. Select “Automatic search for a better driver
(Recommended)” then select “Next” to start the
install process.
8. You will now be required to specify the location
of the drivers, these are located on the CD ROM
supplied. Select “CD-ROM drive” and then click
on “Next”.

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9. Windows will locate all available wave driver
files for your modem. Click on “Next” to
continue.
10. Windows will now install the drivers. Click on
“Finish” to complete the driver install.
11. Your modem is now installed and ready to use.

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CD2004 Mega-i 56K V.90 Modem User Guide Page 13
3. You will now be required to specify the location
of the drivers, these are located on the CD ROM
supplied. Select “CD-ROM drive” and then click
on “Next”.
4. A message will be displayed stating that the
drivers have been found, click on “Next” to
install the selected drivers.
Windows®95
1. Once your Computer has started and you
have connected your modem correctly you will
be presented with the “Add New Hardware
Wizard”. Click “Next” to start the install process.
2. Select “Search for the best driver for your
device. (Recommended)” then select “Next”.

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5. This completes the “Add New Hardware Wizard”
click on “Finish” to complete the installation.
6. Your modem is now installed and ready to use.

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Driver removal process for the CD2004
To remove the drivers for the CD2004 please follow these steps:
1. Click on “Start” then “Settings” and then “Control Panel” (Or simply “Start” then “Control Panel” for
Windows XP and Windows 2000).
2. Double click on “Modems” (Or “Phone and modem options” for Windows XP and Windows 2000).
3. Select the “NetComm Mega-i-Modem 56k (CD2004)” and then click on “Remove”.

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Step 3 - Software Installation
Now that you have installed your new NetComm modem and its drivers, you will need to install software
to make your CD2004 a complete communications solution. Your NetComm Driver CD contains BVRP
PhoneTools for Windows - Fax and Data software, and Adobe Acrobat Reader to view the manuals included in
the Manuals directory of the CD.
BVRP for Windows
To install your Facsimile and Answering Machine software:
1. Go to the “Start” button in the right-bottom corner of the screen. Select “Run”.
2. Click on “Browse...” and go to “D:\Software\BVRP\setup.exe” where D:\ is the letter of your CD-ROM
drive.
3. Click “OK” and the software installation screen will appear. Follow the screen instructions to install the
software. A copy of the BVRP User Guide is available in Adobe Acrobat format in “D:\Manuals\BVRP”
where D:\ is the letter of your CD-ROM drive.
4. BVRP does not contain a specific driver for the CD2004, please select the “IC+ 56k External Data Fax
Voice” modem or any of the NetComm Modems as shown below:
Note: You will need to install Adobe Acrobat Reader software to view the software and modem
manuals included in the Manuals directory.

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Adobe Acrobat Reader
To install your Adobe Acrobat Reader software:
1. Go to the “Start” button in the right-bottom corner of the screen. Select “Run”.
2. Click on “Browse...” and go to “D:\Software\Acrobat\Win32\ar40eng.exe” where D:\ is the letter of your
CD-ROM drive.
3. Click “OK” and the software installation screen will appear. Follow the screen instructions to install the
software. A copy ofthe Adobe Acrobat User Guide is available in “D:\Manuals\Acrobat” where D:\ is the
letter of your CD-ROM drive.

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Step 4 - Using BVRP PhoneTools
The following section gives basic instructions to allow you to begin using your PhoneTools software. For more
information refer to the full User Guide in the Manual directory.
The Status Bar gives access to all the functions featured in PhoneTools. You may select a menu option
through the “Menus” button.
The “LCD” screen displays relevant status information. Click on a button to select the type of information to
be displayed:
•All and New indicate the number of received documents. To view new received documents click “Inbox”.
This will allow you to directly access the window that displays the Inbox folder contents.
•Info displays warning messages and your modem’s status.

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Phone Features
Making a Phone Call
There are a number of different methods to specify the number to call and start dialling:
Opens the PhoneBook: Copy Mode window that lets you extract existing correspondents’ phone
numbers.
Displays the Dial box. To make a phone call using the Dial box, enter your correspondent’s details
(name and phone number), and then click OK.
(toggle button) displays four buttons giving access to six Quick Dial Memory Keys each.
Using the Speakerphone
The SpeakerPhone feature enables you to make a telephone call and talk without using your phone handset.
To make and receive phone calls in SpeakerPhone mode:
1. Click the Speakerphone button located just below the phone handset.
2. Click the toggle button to display the speaker and microphone volume control sliders.
Once you make a call and are connected, several options become available:
Mute: Cuts your microphone off, allowing you to listen to your correspondent
without being heard.
Hold: Cuts your microphone and speaker off.
Fax Reception Mode: Allows you to start receiving a fax.

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Answering Machine
The Answering Machine feature allows your modem and computer to become an answering machine.
PhoneTools supports two modes of operation:
• The Greeting Only mode issues an announcement then hangs up.
• The Greeting & Record mode issues an announcement then records the caller's message.
Activating/Deactivating the Answering Machine
To turn the answering machine on, click the button corresponding to the mode you wish to use (Greeting Only
or Greeting & Record). The active mode is signalled by a green LED:
To turn the answering machine off, click the “Answering Machine Off” button.
Please proceed to the following section on “Setting up the Answering Machine”. You must create and select
a specific minimum set of elements (Greeting messages, access code) to allow the answering machine to run
normally.
Setting up the Answering Machine
1. Click the “Setup” button. The Voice tab is automatically displayed.
2. Depending on the answering machine mode you are using, select the greeting message to be issued in
the drop-down list.
Note: If you do not want to use the pre-recorded messages provided, you can record a custom
greeting message.