NetComm IN5699 User manual

www.netcomm.com.au Rev.2 - YML609
Page 2 InModem56 V.92
Contents
What’s in the Box? ......................................................................................................... 3
Step 1 - Installing your Modem ...................................................................................... 3
Step 2 - Installing your Modem Driver ........................................................................... 4
Windows XP ............................................................................................................. 4
Windows 2000 ......................................................................................................... 5
Windows ME ............................................................................................................ 7
Windows 98/95 ........................................................................................................ 8
Step 3 - Installing your Software .................................................................................... 9
BitWare for Windows ............................................................................................... 9
Modem On Hold Software ....................................................................................... 9
Adobe Acrobat Reader ........................................................................................... 10
Step 4 - Registering your Modem ................................................................................. 11
Troubleshooting ........................................................................................................... 11
Contact Information ................................................................................................ 11
Your new InModem 56 V.92:
■Connects to the Internet faster - The InModem 56 V.92 cuts the time it takes to
connect by 40% or more.
■Uploads faster - The InModem 56V.92 can upload at speeds of up to 48,000 bps.
■Downloads faster - The InModem 56 V.92 uses new V.44 compression, which allows
you greater throughput for viewing HTML pages on the Internet.
■Receives and makes phone calls while connected to the Internet - Available with a
phone that has call waiting, the modem-on-hold feature of the InModem 56 V.92
allows you to receive incoming calls and make outgoing calls while remaining
connected to the Internet.
Note: To achieve a 56Kbps V.92 connection and utilise the other V.92 features
such as Caller ID, Modem On Hold & Call Waiting, your ISP must
support and enable the V.92 Standard. If a V.92 connection is not
available, this product will revert to a 56K V.90 mode.

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InModem56 V.92 Page 3
Thank you for purchasing a genuine NetComm product.
Follow the steps in this Quick Start Guide to correctly install your InModem56 V.92 and
begin data, fax and voice communications.
What’s in the Box?
■NetComm InModem 56 V.92 ( IN5699_4)
■RJ-11 Telephone cable
■Quick Start User Guide
■NetComm Driver CD
■NetComm Product CD
Your NetComm Driver CD contains all the drivers, manuals and software that you will
need to fully utilise your NetComm InModem56.
CAUTION
This device should be fitted and
installed under normal operation.
Any damage caused by
abnormal installation or operation
is not included in the
manufacturer’s warranty.
NOTE: Do not force it.
1. Ensure the computer is shut down
correctly, with the power off and the
power cable unplugged, before
beginning installation of your
InModem56.
2. Take the cover off the CPU (central
processing unit) and carefully slip the
modem into the appropriate vacant
PCI slot. Ensure the “golden edge” of
the modem card is correctly
positioned so it easily fits into a PCI
slot.
Step 1 - Installing your Modem
To install the NetComm InModem 56 V.92 into your computer, you may wish to refer to
the user’s manual for your computer and follow the instructions below.

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3. Push the Modem card down firmly so
it is seated all the way to the bottom
of the PCI slot.
4. Plug one end of the RJ-11 telephone
cable (supplied with the modem) into
the line in the jack socket on the back
plate of the modem. Plug the other
end of the cable into the Wall jack
socket. If you wish to run a normal
telephone from the same line, plug
your telephone into the Telecom
Extension Socket.
5. Reassemble your computer case.
Connect the power cable and start
your computer. The hardware
installation is complete.
Step 2 - Installing your Modem Driver
Start your computer and, once fully booted, insert the NetComm Driver CD into your
CD-ROM drive. Refer to the appropriate section relating to your operating system to
continue.
Windows XP
The Windows XP operating system will
automatically install a generic modem
driver after you turn on your computer.
You will then need to install the correct
NetComm modem driver from the
NetComm Driver CD.
1. Go to the “Start” button in the right-
bottom corner of the screen. Select
“All Programs” and then “Run”.
2. Type in the location of the driver
“D:\Drivers\IN5699_4\setup.exe” file
on the Driver CD in the CD-ROM
drive where D:\ is the letter of your
CD-ROM drive. Click “OK”.

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3. Click “OK” to continue.
4. Windows will install the InModem 56
driver.
5. Windows will indicate the modem
driver has not passed “Windows
Logo testing”. Click “Continue
anyway”.
6. Your modem driver is installed. You
will now need to restart your
computer to complete the installation.
Windows 2000
1. The “Found New Hardware Wizard”
automatically recognises new
hardware added in a Plug and Play
system when your computer is
restarted.
Click “Cancel” and install the software
as indicated below.
2. Go to the “Start” button in the right-
bottom corner of the screen. Select
“Run”.

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3. Type in the location of the driver
“D:\Drivers\IN5699_4\setup.exe” file
on the Driver CD in the CD-ROM
where D:\ is the letter of your CD-
ROM drive. Click “OK”.
4. Click “OK” to continue.
5. Windows will install the InModem 56
driver.
6. Windows will indicate the modem
driver does not contain a “Microsoft
digital signature”. Click “Yes” to
continue.
7. Windows will continue installing the
InModem 56 driver.
8. Your modem driver is installed. You
will now need to restart your
computer to complete the installation.

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Windows ME
The Windows ME operating system will
automatically install a generic modem
driver after you turn on your computer.
You will then need to install the correct
NetComm modem driver from the
NetComm Driver CD.
1. Go to the “Start” button in the right-
bottom corner of the screen. Select
“Run”.
3. Click “OK” to continue the
installation.
4. Windows will install the InModem 56
driver.
5. Your modem driver is installed. You
will now need to restart your
computer to complete the installation.
2. Type in the location of the driver
“D:\Drivers\IN5699_4\setup.exe” file
on the Driver CD in the CD-ROM
drive where D:\ is the letter of your
CD-ROM drive. Click “OK”.

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Windows 98/95
1. The “Add New Hardware Wizard”
automatically recognises new
hardware added in a Plug & Play
system once your computer is
restarted. Click “Cancel” and install
the software as indicated below.
2. Go to the “Start” button in the right-
bottom corner of the screen. Select
“Run”.
3. Type in the location of the driver
“D:\Drivers\IN5699_4\setup.exe” file
from the Driver CD where D:\ is the
letter of your CD-ROM drive. Click
“OK”.
4. Click “OK” to continue.
5. Click “OK”. Windows will install the
InModem56 driver.
6. Your modem driver is installed. You
will now need to restart your
computer to complete the installation.

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Step 3 - Installing your Software
Now that you have installed your new NetComm modem and its drivers, you will need
to install software to make your InModem 56 V.92 a complete communications solution.
Your NetComm Driver CD contains BitWare for Windows - Voice, Fax and Data
software, Modem On Hold software, and Adobe Acrobat Reader to view the manuals
included in the Manuals directory of the CD.
BitWare for Windows
To install your Facsimile, Answering Machine and Speakerphone software:
1. Go to the “Start” button in the right-bottom corner of the screen. Select “Run”.
2. Click on “Browse...” and go to “D:\Software\Bitware\disk1\setup.exe” where D:\ is
the letter of your CD-ROM drive.
3. Click “OK” and the software installation screen will appear. Follow the screen
instructions to install the software. A copy ofthe BitWare User Guide is available in
Adobe Acrobat format in “D:\Manuals\Bitware” where D:\ is the letter of your CD-
ROM drive.
Note: You will need to install Adobe Acrobat Reader software to view the
software and modem manuals included in the Manuals directory.
Modem On Hold Software
To install your Modem on Hold software:
1. Go to the “Start” button in the right-bottom corner of the screen. Select “Run”.
2. Click on “Browse...” and go to “D:\Drivers\IN5699_4\V_92 MOH\LtMoh.exe” where
D:\ is the letter of your CD-ROM drive.
3. Click “OK” and the software installation screen will appear. Follow the screen
instructions to install the software. A copy ofthe Modem On Hold User Guide is
available in Adobe Acrobat format in “D:\Manuals\IN5699_4\V_92 MOH” where
D:\ is the letter of your CD-ROM drive.
Note: You will need to install Adobe Acrobat Reader software to view the
software and modem manuals included in the Manuals directory.

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Adobe Acrobat Reader
To install your Adobe Acrobat Reader software:
1. Go to the “Start” button in the right-bottom corner of the screen. Select “Run”.
2. Click on “Browse...” and go to “D:\Software\Acrobat\Win32\ar40eng.exe” where D:\
is the letter of your CD-ROM drive.
Note: You will need to select the Linux, Win16 or Win32 directory depending
on the Operating System you are using. For example, if your operating
system Windows 95/98/2000/NT/ME/XP you will use the “Win32”
version. If you are using Windows for Workgroups or Windows 3.X you
will need to use the “Win16” version.
3. Click “OK” and the software installation screen will appear. Follow the screen
instructions to install the software. A copy ofthe Adobe Acrobat User Guide is
available in “D:\Manuals\Acrobat” where D:\ is the letter of your CD-ROM drive.

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Step 4 - Registering your Modem
To ensure that the conditions of your warranty are complied with, please go to the
NetComm web site for quick and easy registration of your InModem 56 at
www.netcomm.com.au
Alternatively, you can print out a copy of the Warranty Registration Form and mail it to
NetComm Limited, PO Box 1200, Lane Cove NSW 2066.
Note: You will need to install Adobe Acrobat Reader (refer to the instructions
in “Step 3 - Installing your Software”) before opening the Warranty
Registration Form at “D:\Manuals\Warranty Registration Form.pdf”
where D:\ is the letter of your CD-ROM drive.
Troubleshooting
To un-install your InModem 56 driver:
1. Select “Start” and then “Run”.
2. Type in “LTRemove” and click “OK”.
3. You will be prompted with a warning advising that your are about to remove all your
modem drivers. Select “Yes” to continue.
4. You will be prompted to restart. Select “Yes” or “Restart Now”.
5. Follow the Step 2 - Installing your Driver instructions to reinstall the InModem 56
driver if required.
Contact Information
If you have any technical difficulties with the modem, please do not hesitate to contact
NetComm’s Customer Support Department.
Email: [email protected]
Fax: [phone]
Web: www.netcomm.com.au