NetComm 3G9W User manual

3G9W – HSPA 7.2 Mbps
Wi-Fi Router
User Guide

2 – YML902
Thank you for purchasing
NetComm’s HSPA Wi-Fi Router
Preface
The purpose of this manual is to provide you detailed information on the installation, operation and application
of your HSPA 7.2Mbps Wi-Fi Router.
Important Notice and Safety Precaution
• Before servicing or disassembling this equipment, always disconnect all power or telephone lines from the
device.
• Use an appropriate power supply, preferably the supplied power adapter, with an output of DC 12V 1.5A
• Do not operate the device near flammable gas or fumes. Turn off the device when you are near a
petrol station, fuel depot or chemical plant/depot. Operation of such equipment in potentially explosive
atmospheres can represent a safety hazard.
• The device and antenna shall be used only with a minimum of 20 cm from human body.
• The operation of this device may affect medical electronic devices, such as hearing aids and
peacemakers.

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Table of Contents
1 – Introduction ...................................................................................................................................... 6
1.1 Features..................................................................................................................................................7
1.2 Package Contents....................................................................................................................................7
1.3 LED Indicators .........................................................................................................................................8
1.4 Rear Panel ..............................................................................................................................................9
2 – Quick Setup .................................................................................................................................... 11
2.1 Setup Procedure....................................................................................................................................11
3 – Web user Interface ......................................................................................................................... 13
3.1 Default Settings .....................................................................................................................................13
3.2 Transmission Control Protocol/Internet Protocol (TCP/IP) Settings..............................................................14
3.3 Login Procedure ....................................................................................................................................15
3.4 Web User Interface Homepage................................................................................................................16
4 – 3G Settings ..................................................................................................................................... 19
4.1 3G Service Setup...................................................................................................................................19
4.1.1 Profile Setup..............................................................................................................................20
4.2 PIN Configuration...................................................................................................................................21
4.2.1 PIN Code Protection ...................................................................................................................21
4.2.2 PIN Code Change.......................................................................................................................23
5 – Wireless.......................................................................................................................................... 25
5.1 Setup....................................................................................................................................................26
5.2 Security.................................................................................................................................................27
5.3 Configuration.........................................................................................................................................29
5.4 Media Access Control (MAC) Filter ..........................................................................................................32
5.5 Wireless Bridge .....................................................................................................................................33
5.6 Station Info............................................................................................................................................34
6 – Management .................................................................................................................................. 36
6.1 Device Settings......................................................................................................................................36
6.1.1 Configuration Backup .................................................................................................................36
6.1.2 Update Settings .........................................................................................................................37
6.1.3 Restore Default..........................................................................................................................37
6.1.4 Update Firmware........................................................................................................................38

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6.2 Access Control ......................................................................................................................................39
6.2.1 Services ....................................................................................................................................39
6.2.2 IP Addresses..............................................................................................................................40
6.2.3 Passwords.................................................................................................................................40
6.3 Simple Network Time Protocol (SNTP) .....................................................................................................41
6.4 Save and Reboot....................................................................................................................................42
7 – Advanced setup .............................................................................................................................. 44
7.1 Local-Area Network (LAN) ......................................................................................................................45
7.2 Network Address Translation (NAT)..........................................................................................................46
7.2.1 Port Forwarding .........................................................................................................................46
7.2.2 Port Triggering ...........................................................................................................................48
7.2.3 Demilitarized Zone (DMZ) Host....................................................................................................49
7.3 Security.................................................................................................................................................50
7.3.1 IP Filtering .................................................................................................................................50
7.3.2 Parental Control.........................................................................................................................52
7.4 Routing .................................................................................................................................................53
7.4.1 Default Gateway.........................................................................................................................53
7.4.2 Static Route...............................................................................................................................54
7.4.3 Dynamic Route ..........................................................................................................................55
7.5 Domain Name System (DNS) ..................................................................................................................56
7.5.1 Domain Name System (DNS) Server ............................................................................................56
7.5.2 Dynamic Domain Name System (DNS).........................................................................................57
8 – Status ............................................................................................................................................. 59
8.1 Diagnostics ...........................................................................................................................................60
8.2 System Log ...........................................................................................................................................61
8.3 3G Status..............................................................................................................................................63
8.4 Statistics ...............................................................................................................................................66
8.4.1 LAN Statistics ............................................................................................................................66
8.4.2 3G Statistics ..............................................................................................................................67
8.5 Route....................................................................................................................................................68
8.6 Address Resolution Protocol (ARP) ..........................................................................................................69
8.7 Dynamic Host Configuration Protocol (DHCP) ...........................................................................................69
Appendix A: Command Line Interface (CLI) Commands Via Telnet........................................................ 71

Introduction

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Introduction
With the increasing popularity of the 3G standard worldwide, this HSPA 7.2Mbps Wi-Fi Router provides you
with triple-band coverage through expanding cellular networks throughout the world.
By following the simple step-by-step instructions found on the Connection Manager USB key, you can share
your connection with multiple wireless and wired devices using the 3G network.
Integrating a Sierra Wireless HSPA module, this Router downloads turbo speeds of up to 7.2Mbps.
This Router also provides state-of-the-art security features such as Wi-Fi Protected Access (WPA) data
encryption, Firewall and Virtual Private Networks (VPN) pass through.

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1.1 Features
• This HSPA 7.2Mbps Wi-Fi Router allows you to share your 3G connection with multiple wireless or
wired devices
• Provides you with worldwide coverage through triple-band HSUPA/HSDPA/UMTS (850 / 1900 / 2100
MHz), quad-band EDGE/GSM (850 / 900 / 1800 / 1900 MHz)
• Embedded multi-mode HSUPA/HSDPA/UMTS/EDGE/GPRS/GSM module
• Integrated 802.11g/54Mbps AP (backward compatible with 802.11b)
• Wi-Fi Protected Access (WPA)/ Wi-Fi Protected Access 2 (WPA2) and 802.1x wireless encryption
• Static route/ Routing Information Protocol (RIP)/RIP v2 routing functions
• Media Access Control (MAC) address and IP filtering
• Network Address Translation (NAT)/ Port Address Translation (PAT)
• Supports Universal Plug and Play (UPnP) and Internet Group Management Protocol (IGMP) snooping
• Supports Virtual Private Network (VPN) Pass-Through
• Dynamic Host Configuration Protocol (DHCP) Server/Relay/Client
• Domain Name System (DNS) Proxy and Dynamic Domain Name System (DDNS)
• Web-based Management
• Command Line Interface (CLI) command interface via Telnet
• Configuration backup and restoration
• Remote configuration
• Router and 3G module firmware upgrade
1.2 Package Contents
Your package contains the following:
• 3G9W - HSPA 7.2Mbps Wi-Fi Router
• Printed Quick Start Guide
• User Guide - On CD
• Ethernet Cable
• 2 x 3G Antenna
• Power Supply

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1.3 LED Indicators
The front panel LED indicators are shown in this illustration and followed by detailed explanations in the
table below.
The background colour of the bezel must be printed WHITE INK
All type and graphics print WHITE INK onto background colour of Pantone 313
Lights and product keyline are for positioning purposes only – do not output
3G9W – FRONT BEZEL GRAPHICS
Power LAN 1 LAN 2 LAN 3 LAN 4 Internet
3G
2G Low
Med High
Wi-Fi
Signal Strength
3G9W
HSPA 7.2Mbps Wi-Fi Router
LED Color Mode Description
POWER Green On Power on
Off Power off
LAN 1~4 Green On
Powered device connected to the associated port (includes devices with wake-on-
LAN capability where a slight voltage is supplied to an Ethernet connection)
Off No activity, modem powered off, no cable or no powered device connected to the
associated port
Blink LAN activity present (traffic in either direction)
Wi-Fi Green On The wireless module is ready.
Off The wireless module is not installed.
Blink Data being transmitted or received over Wi-Fi.
Internet Green Blink Internet connection established.
Off No connection to the internet or router powered off
3G Green On Internet connection established.
Blink Connecting with UMTS cellular station
Off No connection with UMTS cellular station, no activity or router powered off.
2G Green On Internet connection established.
Blink Connecting to an EDGE, GPRS or GSM cellular station
Off No connection with EDGE, GPRS or GSM cellular station, no activity or router
powered off.
Low Green On Low signal strength
Off No activity, router powered off or on other signal strength
Med Green On Medium signal strength
Off No activity, router powered off or on other signal strength
High Green On High signal strength
Off No activity, router powered off or on other signal strength
NOTE: The six LEDs on the right side of the front panel display (Internet, 3G, 2G, Low, Med, High) will cycle on and off if PIN code protection is
activated. In this case, you should consult section 4.2.1 PIN Code Protection (page 21) for further instructions.

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1.4 Rear Panel
The rear panel contains the ports for data and power connections.
Power
USIM
Reset
LAN1LAN2LAN3LAN4
Main AUX
1 2 3 4 5 6 7 8
(1) Main 3G Antenna (removable, SMA connection)
(2) Power jack for DC power input (12VDC / 1.5A).
(3) Power button
(4) USIM card slot
(5) Aux 3G Antenna (removable, SMA connection)
(6) Reset button
(7) Four RJ-45 Ethernet LAN ports
(8) 2dBi wireless Antenna (fixed)

Quick Setup

21 35 1
Quick Setup
2.1 Setup Procedure
These steps explain how to quickly setup your router:
1: Attach the two 3G antennas provided to the ports marked Main and AUX on the back of the router. The
antennas should be screwed in a clockwise direction.
2: Insert your SIM card (until you hear a click) into the USIM slot at the back of the Router.
3: Connect the yellow networking cable to one of the yellow ports found at the back of the Router.
4: Connect the other end of the yellow networking cable to the port on your computer.
5: Connect the power adapter to the Power socket on the back of the Router.
6: Plug the power adapter into the wall socket and press the power button into the ON position (in).
7: Configure the router through the Web User Interface (WUI).
NOTE: Chapters 3 through 8 explain how to setup and use the WUI
8: Save the router configuration and reboot (see section 6.4).
11
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Web User Interface

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Web User Interface
This section describes how to access the device via the web user interface using a web browser such as
Microsoft Internet Explorer (version 5.0 or later).
3.1 Default Settings
The following are the default settings for the device.
• Local (LAN) access (username: admin, password: admin)
• Remote (WAN) access (username: support, password: support)
• User access (username: user, password: user)
• LAN IP address: 192.168.1.1
• WAN IP address: none
• Remote WAN access: disabled
• NAT and firewall: enabled
• Dynamic Host Configuration Protocol (DHCP) server on LAN interface: enabled
Technical Note:
During power on, the device initializes all settings to default values. It will then read the configuration profile from the permanent storage
section of flash memory. The default attributes are overwritten when identical attributes with different values are configured. The
configuration profile in permanent storage can be created via the web user interface or telnet user interface, or other management protocols.
The factory default configuration can be restored either by pushing the reset button for more than five seconds until the power indicates LED
blinking or by clicking the Restore Default Configuration option in the Restore DefaultSettings screen.

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3.2 TCP/IP Settings
DHCP Mode
When your Router powers up, the Dynamic Host Configuration Protocol DHCP server (on the device) will
start automatically. To set your PC for DHCP mode, check the Internet Protocol properties of your Local Area
Connection. You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog
box shown below.
STATIC IP Mode
To configure your Router manually, your PC must have a static IP address within the Router’s subnet. The
following steps show how to configure your PC IP address using subnet 192.168.1.x. The following assumes
you are running Windows XP.
1: From the Network Connections window, open Local Area Connection (You may also access this screen by
double-clicking the Local Area Connection icon on your taskbar). Click the Properties button.
2: Select Internet Protocol (TCP/IP) and click the Properties button. The screen should now display as below.
Change the IP address to the domain of 192.168.1.x (1<x<254) with subnet mask of 255.255.255.0. Set
the default router and DNS server to the router’s IP address.
NOTE: The IP address of the router is 192.168.1.1 (default), so the PC must be set with a different IP. In the case below, the PC’s IP
address is set as 192.168.1.2
3: Click OK to submit the settings.

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3.3 Login Procedure
To login to the web interface, follow the steps below:
NOTE: The default settings can be found in 3.1 Default Settings.
1: Open a web browser and enter the default IP address for the Router in the Web address field. In this case
http://192.168.1.1.
NOTE: For local administration (i.e. LAN access), the PC running the browser must be attached to the Ethernet, and not necessarily to the
device. For remote access, use the WAN IP address shown on the WUI Homepage screen and login with remote username and
password.
2: A dialog box will appear, as illutstrated below. Enter the default username and password, as defined in
section 3.1 Default Settings.
Click OK to continue.
NOTE: The login password can be changed later (see 7.3.3 Passwords)
3: After successfully logging in for the first time, you will reach this screen.

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3.4 Web User Interface Homepage
The web user interface (WUI) is divided into two window panels, the main menu (on the top) and the display
screen (on the bottom). The main menu has the following options: Basic, 3G Settings, Wireless, Management,
Advanced and Status.
Selecting one of these options will open a submenu with more options. Basic is discussed below while
subsequent chapters introduce the other main menu selections.
NOTE: The menu options available within the web user interface are based upon the device configuration and user privileges (i.e. local or
remote).
BASIC / HOME
The Basic / Home screen is the WUI homepage and the first selection on the main menu. It provides
information regarding the firmware, 3G, and IP configuration.

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The following table provides further details.
Fields Description
Software version The software version of the device.
Bootloader version The bootloader version of the device.
Wireless driver
version
The wireless driver version of the wireless module.
Network The name of or other reference to the mobile network operator.
Link Shows the connection status of the current 3G connection.
Mode The radio access technique currently used to enable internet access. It can be HSUPA,
HSDPA, UMTS, EDGE, GPRS or Disconnected.
Signal strength
The mobile network (UMTS or GSM) signal quality available at the device location. This signal
quality affects the performance of the unit. If two or more bars are green, the connection is
usually acceptable.
SIM info Shows the SIM card status on the device.
LAN IP Address Shows the IP address for LAN interface.
WAN IP Address Shows the IP address for WAN interface.
Default Gateway Shows the IP address of the default gateway for the WAN interface.
Primary DNS Server Shows the IP address of the primary DNS server.
Secondary DNS
server
Shows the IP address of the secondary DNS server.
Date/Time The time according to the device’s internal clock

3G Settings

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3G Settings
This menu includes 3G service Setup and PIN Configuration.
NOTE: Sections 8.3 and 8.4.2 also provide information about the 3G service.
4.1 3G Service Setup
Select your 3G service settings according to predefined or custom profiles. Setup instructions are provided in
the following sections for your assistance.

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4.1.1 Profile Setup
Your Service Provider will provide the information required to complete the first time setup instructions below.
This includes profile, username and password. Only complete those steps for which you have information and
skip the others.
1. If your SIM card is not inserted into the gateway, then do so now.
2. Type the APN in the APN field. If you have not received a username and password, leave these fields empty.
3. Click the Save button to save the new settings and reboot the Gateway. .
4. After reboot, the Device Info for 3G network box in the WUI Basic screen should indicate an active connection,
as shown below. The 3G and Internet LEDs on the front panel of the Gateway should also be blinking.
If the LEDs are off, then either your profile settings are incorrect, the SIM card is not working or the service
network is unavailable. In either case, contact Technical Support for further instructions.
NOTE: If the LEDs light in an on/off pattern moving from left to right this indicates that your SIM is PIN Locked, please lee PIN Lock Off on
page 21 for instruction on how to fix this