Newtec MDM2200 User manual

MDM2200 IP Satellite Modem
User Manual MDM2200 R3.2 v1.1

Table of Contents MDM2200 User Manual MDM2200 R3.2 v1.1
1 Copyright ............................................................................................................ 1
2 About this Manual .............................................................................................. 2
2.1 Cautions and Symbols ............................................................................................................................... 2
2.2 Important Safety Precautions ..................................................................................................................... 3
3 Modem Description ............................................................................................ 4
3.1 Modem Front Panel .................................................................................................................................... 4
3.2 Modem Back Panel ..................................................................................................................................... 5
3.3 Power Supply ............................................................................................................................................. 6
4 Modem Web Interface ........................................................................................ 7
4.1 Connecting the Modem to Your Computer ................................................................................................. 7
4.2 How to Access the Modem Web Interface? ................................................................................................ 8
4.3 Overview Web Interface ............................................................................................................................. 9
4.3.1 General Lay Out .................................................................................................................................... 9
4.3.2 Menu Structure ................................................................................................................................... 10
4.4 Status Bar ................................................................................................................................................. 11
4.4.1 Ethernet LED ....................................................................................................................................... 11
4.4.2 Satellite LED ....................................................................................................................................... 11
4.4.3 Software LED ...................................................................................................................................... 11
4.4.4 Rebooting the Modem ........................................................................................................................ 12
4.5 Terminal Status ......................................................................................................................................... 13
4.5.1 Introduction ......................................................................................................................................... 13
4.5.2 Overview ............................................................................................................................................. 14
4.5.2.1 Ethernet Overview ........................................................................................................................ 14
4.5.2.2 Satellite Overview ......................................................................................................................... 14
4.5.2.3 Software version .......................................................................................................................... 15
4.5.3 Interface Statistics ............................................................................................................................... 15
4.6 Terminal Installation ................................................................................................................................. 16
4.6.1 Introduction ......................................................................................................................................... 16
4.6.2 Selecting the Outdoor Unit .................................................................................................................. 17
4.6.3 Selecting the Spot Beam ..................................................................................................................... 18
4.6.4 Pointing the Antenna ........................................................................................................................... 19
4.6.4.1 Using the Point&Play Tool ............................................................................................................ 20
4.6.4.2 Check the Pointing ....................................................................................................................... 22
4.6.4.3 Finishing the Pointing ................................................................................................................... 22
4.6.5 Software Download ............................................................................................................................. 23
4.6.6 Validating the Installation .................................................................................................................... 24
4.6.6.1 Accepting the Disclaimer ............................................................................................................. 25
4.6.6.2 Entering your Location ................................................................................................................. 26

Table of Contents MDM2200 User Manual MDM2200 R3.2 v1.1
4.6.6.3 Validation ..................................................................................................................................... 29
4.7 Terminal Configuration ............................................................................................................................. 30
4.7.1 Ethernet Interface ............................................................................................................................... 30
4.7.1.1 View the Ethernet Interface Configuration .................................................................................... 30
4.7.1.2 The Parameters of the Ethernet Interface .................................................................................... 31
4.7.1.3 Modify the Ethernet Interface Configuration ................................................................................. 31
4.7.2 Satellite Interface ................................................................................................................................ 32
4.7.2.1 View the Satellite Interface Configuration ..................................................................................... 33
4.7.2.2 The Parameters of the Satellite Interface ..................................................................................... 35
4.7.2.3 Edit the Satellite Interface Configuration ...................................................................................... 37
4.7.3 Outdoor Unit ....................................................................................................................................... 38
4.7.3.1 Introduction .................................................................................................................................. 38
4.7.3.2 Display Outdoor Unit Parameters ................................................................................................. 39
4.7.3.3 Edit Outdoor Unit Parameters ...................................................................................................... 43
4.7.3.4 Add Outdoor Unit Parameters ...................................................................................................... 44
4.7.4 Multicast .............................................................................................................................................. 45
4.7.4.1 View the Multicast Configuration .................................................................................................. 45
4.7.4.2 The Multicast Parameters ............................................................................................................ 45
4.7.4.3 Edit the Multicast Configuration ................................................................................................... 46
4.8 Device Info ................................................................................................................................................ 47
4.8.1 Software .............................................................................................................................................. 47
4.8.2 Hardware ............................................................................................................................................ 48
4.9 Diagnostics ............................................................................................................................................... 49
4.9.1 The Short Diagnostic Report ............................................................................................................... 49
4.9.2 The Extended Diagnostic Report ........................................................................................................ 50
4.9.3 Generating a Log File ......................................................................................................................... 51
4.9.4 Test ..................................................................................................................................................... 53
4.9.4.1 Test Descriptions ......................................................................................................................... 54
4.9.4.1.1 Hardware Test ....................................................................................................................... 54
4.9.4.1.2 Software Test ......................................................................................................................... 54
4.9.4.1.3 LAN Test ................................................................................................................................ 55
4.9.4.1.4 Satellite Connection Test ....................................................................................................... 55
4.9.4.1.5 Traffic Test ............................................................................................................................. 56
4.9.4.2 On-Screen Test Results ............................................................................................................... 57
4.9.4.3 Export Test Results ...................................................................................................................... 58
5 Appendix A - Acronyms ................................................................................... 59
6 Appendix B - Licenses ..................................................................................... 60
7 Appendix C - ILB2145 Polarization Switch .................................................... 61

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Copyright MDM2200 User Manual MDM2200 R3.2 v1.1
1 Copyright
© January 2, 2018
The material contained in this document is confidential and intended for use only by parties
authorized by Newtec Cy N.V.
All Rights Reserved. No part of this document may be photocopied, reproduced, stored in a retrieval
system, or transmitted, in any form or by any means whether, electronic, mechanical, or otherwise
without the prior written permission of:
Newtec Cy N.V.
Laarstraat 5
9100 Sint-Niklaas, Belgium
tel: [phone]
fax: [phone]
www.newtec.eu
[email protected]

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About this Manual MDM2200 User Manual MDM2200 R3.2 v1.1
2 About this Manual
This user manual is intended for the user of the MDM2200 IP satellite modem.
It provides a description of the modem and a detailed description of how to use the
GUI (Graphical User Interface).
2.1 Cautions and Symbols
The following symbols appear in this manual:
A caution message indicates a hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also refer to a procedure or practice that, if not
correctly followed, could result in equipment damage or destruction.
A hint message indicates information for the proper operation of your equipment,
including helpful hints, shortcuts or important reminders.
A reference message is used to direct to a location in a document with related document
or a web-link.

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About this Manual MDM2200 User Manual MDM2200 R3.2 v1.1
2.2 Important Safety Precautions
Please first read the safety precautions which can be found on the CD-ROM provided
with your modem.

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Modem Description MDM2200 User Manual MDM2200 R3.2 v1.1
3 Modem Description
3.1 Modem Front Panel
Nr What Description
1RX indicator LED Blue continuous - forward satellite signaling
receiving.
2TX indicator LED Blue blinking - traffic transmitting via the satellite
link.
3Warning LED Yellow continuous - when the terminal is not
logged on to the satellite network
4LAN indicator LEDs • Left: Blue continuous - link layer status.
• Right: Blue blinking - Ethernet frames are
received or transmitted.
5Power LED Blue continuous - when powered up.

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Modem Description MDM2200 User Manual MDM2200 R3.2 v1.1
3.2 Modem Back Panel
Nr What Description
118 V/24 V power cable
connector
Power connector (5.5/2.1mm plug).
2TX connector Indoor connection for the transmit coax cable.
3RX connector Indoor connection for the receive coax cable.
4Micro SD For future use - not yet supported.
5Ethernet cable connector Connection for the LAN, type RJ-45 (Ethernet cable).
6Reset button Multi-functional button:
• Press once briefly (hold less than 5 seconds) to reboot the
modem.
• Press and hold for more than 5 seconds to perform a
Factory Reset. This will reboot the modem and change all
IP-settings back to the default factory settings.
7USB Port For future use - not yet supported.

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Modem Description MDM2200 User Manual MDM2200 R3.2 v1.1
3.3 Power Supply
• Universal input range: nominal 100 - 240 Volt / 50 - 60 Hz
• IEC60320/C14 socket
• CE approved
• Output 18V / 2A
(ILB2110, ILB2120, ILB2121) or 24 V / 2.5 A (ILB2140, ILB2141, ILB2145, ILB2210)
• Plug 5.5 x 2.1 mm

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4 Modem Web Interface
4.1 Connecting the Modem to Your Computer
» Plug the network cable in the modem's and your computer's Ethernet ports.
» Connect the power adapter provided in the box gently to the modem and a wall outlet.
The result should resemble like the figure below:
Check if your computer is set to DHCP. This way the computer can receive an IP address from the
modem.
To check and/or change your IP settings, please refer to the help pages of the
Operating System on your computer.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.2 How to Access the Modem Web Interface?
In the normal operational mode a connected computer should be configured in DHCP mode to
retrieve
an IP address automatically and to retrieve the DNS server. The modem acts as a DHCP server for
the computer.
Browse to the Web Interface
» Type the modem's address in the address bar of the browser: 192.168.1.1.
The first time your modem starts up, you are re-directed to the Terminal Installation page.
If your modem has already been installed before, you are re-directed to the Status page of the
terminal.
When the terminal is not linked to the satellite network, after three minutes, the computer will
automatically receive its IP address, via DHCP, from the modem and you will then be able to browse
the web interface.
If no DHCP address is assigned to your terminal: remove the Ethernet cable from your computer,
wait a few seconds, and plug the Ethernet cable back into your computer. If the problem remains,
you need to assign a static IP address to your computer.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.3 Overview Web Interface
4.3.1 General Lay Out
Each of the web interface pages contains the same elements.
•A - Banner:
The banner contains the Newtec logo, the Air MAC address and the languages in which the GUI
can be displayed.
•B - Status bar:
The status bar always shows the most important status LEDs.
This information will be specified in the body of the Status page.
•C - Menu structure:
On the left hand side of the page the site navigation is found.
Click an item to select it.
•D - Body:
The actual content of the web interface is shown in the body.
It always shows the page title and one or more content blocks or forms.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.3.2 Menu Structure
•Terminal Status
Check on the device and network status.
•Terminal Installation
– Run the installation procedure.
•Terminal Configuration
–Ethernet Interface
Check and alter the Ethernet interface configuration.
–Satellite Interface
Check and alter the Satellite interface configuration.
–Outdoor Unit
Check and alter the Outdoor Unit configuration.
–Multicast
Check and alter the Multicast configuration.
•Device Info
Check the Hardware version. Check or alter the software version.
•Diagnostics
–Logging: Generate a diagnostics report or check the modem logs
–Test: Run tests on the device.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.4 Status Bar
4.4.1 Ethernet LED
The Ethernet LED gives the general status of the Ethernet connection to the modem.
LED Color Code Description
Red Connection is not OK.
Yellow Connection is OK, but no DHCP address is given.
Green A DHCP address is given and the connection is OK.
4.4.2 Satellite LED
The Satellite LED gives the general status of the Satellite connection to the modem.
LED Color Code Description
Red No connectivity, no valid signal received.
Yellow A valid signal was received. The terminal is busy logging in on the satellite
network.
Green The system is operational and the user is logged in on the satellite
network.
4.4.3 Software LED
The Software LED gives the general status of the installed software or the updates.
LED Color Code Description
Red The terminal has a newer software version than the running software
version, and the newer software version was not selected because the
software validation process failed.
Yellow The terminal is retrieving new software via satellite.
This can take up to 10 minutes.
Green No problem. The terminal is running with the latest software version.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.4.4 Rebooting the Modem
See section ModemBackPanelonpage5 for similarities with the hardware button reboot.
» Click the Reboot link at the right of the status bar to reboot the terminal.
The modem will reboot and return to the Status page. This may take up to one minute, including
satellite link initialization.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.5 Terminal Status
4.5.1 Introduction
The Status Page contains two parts as shown in the figure below:
»Overview
This part gives an overview of the modem, demodulator and software state.
»Interface Statistics
This part gives an overview of the modem statistics.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.5.2 Overview
4.5.2.1 Ethernet Overview
The Ethernet status in indicated by a state description. The possible Ethernet state descriptions are
given below.
Ethernet status Description
Ok A DHCP address is given and the connection is OK.
Warning Ony appears if DHCP is enabled.
Connection is OK, but no DHCP address is given.
Error Connection is not OK.
4.5.2.2 Satellite Overview
The Active Beam ID is indicated. Note: When no beam is selected (typically at first startup) this
setting is set to N/A (Not applicable).
The modem state is indicated by a state description. The possible modem state descriptions are
given below.
Modem State Description
Awaiting
installer action
The terminal is waiting for an action of the installer.
Satellite
network lookup
The terminal is looking for the satellite network.
Synchronizing The terminal found the satellite network and time synchronization.
Synchronized The terminal is synchronized and can directly log in on the satellite network
when IP traffic is received via the Ethernet interface.
Network login The terminal is trying to log in on the satellite network.
Operational The terminal is logged in.
An error message can be displayed. This error message displays the current error status and will be
reset when the terminal has entered the satellite network and the terminal is operational.
Please refer to the Troubleshooting Guide on the CD-ROM (provided with your modem)
for more details on possible errors and actions needed to resolve the occurring error.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
The demodulator state is built as follows: see table below for more details.
•-95.0 dBM, Es/No: 23.2 dB, <Satellite network name>
Demodulator
Label Value
Description
-xx.x dBm Indication of the received signal strength expressed in dBm.
This indication can change when going from pointing mode to
operational mode.
Es/No Es/No is an indication of the received signal quality expressed in dB.
This indication can change when going from pointing mode to
operational mode.
Satellite network
name
Optional satellite network name as specified by the Network Operator.
4.5.2.3 Software version
The running software version is indicated by its version number.
4.5.3 Interface Statistics
Modem State Description
Interfaces Ethernet interface User side interface (Ethernet frames).
Satellite interface Satellite side interface (IP packets).
Directions RX Receive IP traffic of the modem,
including all multicast and unicast
traffic, as well as internal management
traffic.
TX Transmit IP traffic of the modem,
including all transmitted IP packets,
unicast traffic, control and
management traffic.
Statistics Volume Total number of received
(or transmitted) bytes.
Packets Received (or transmitted) Ethernet
frames or IP packets.
Errors Number of occurred errors.
Dropped Dropped Ethernet frames or
IP packets.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.6 Terminal Installation
4.6.1 Introduction
The first time your modem starts up, you are redirected to the Terminal Installation page. The
installation procedure must be performed step by step, and starts with selecting an outdoor unit
(see section SelectingtheOutdoorUnitonpage17).
If your modem has already been installed before, an overview of the selected installation settings is
displayed.
» Click Restart to restart the complete installation procedure.

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Modem Web Interface MDM2200 User Manual MDM2200 R3.2 v1.1
4.6.2 Selecting the Outdoor Unit
"Outdoor Unit" is defined as the combined set of antenna and iLNB.
» Select the outdoor unit type which will be connected to your modem and confirm.
Selecting an incorrect outdoor unit type may prevent the modem from logging onto the
network.
The supported outdoor unit type(s) are predefined in factory.
If, for some reason, your outdoor unit is not listed, please refer to
ddOutdoorUnitParametersonpage44.