Nexsan SATAboy Series User manual

Manual Contents
For your own safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the SATABoy Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
[01.0] – SATABoy Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
[02.0] – SATABoy Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
[03.0] – Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
[03.01] – Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
[04.0] – Single and Dual Controller Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
[05.0] – Physical Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
[05.01] – Taking Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
[05.02] – Rack Mount SATABoy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
[06.0] – Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
[06.01] – Inserting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
[06.02] – Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
[07.0] – RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[07.01] – Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[07.02] – Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[08.0] – Disk Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
[08.01] – Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
[08.02] – Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
[09.0] – Installing the SATAboy into a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
[10.0] – LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
[10.01] – Temperature and Ventilation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
[10.02] – Power Supply Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
[10.03] – Management Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
[10.04] – Silence Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
[10.05] – Disc Drive Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.06] – Disk Drive Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.07] – Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.08] – PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.09] – Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
[10.10] – Battery/Cache Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
[10.11] – Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
[10.12] – Fibre Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
[11.0] – Setting up the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
[11.01] – Add a route to access the desired IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
[11.02] – Set Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
[11.03] – Setup Fibre Channel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
[12.0] – Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
[13.0] – Creating Custom RAID arrays and Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
[13.01] – Deleting Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
[13.02] – Deleting RAID Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
[13.03] – Creating RAID Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
[13.04] – Renaming an Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
[13.05] – Add Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
[13.06] – Delete spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
[13.07] – Array Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
[13.08] – Configuring Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
[13.09] – Creating Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
[13.10] – Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
[13.11] – Expand Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
[13.12] – Rename Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
[13.13] – Map Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
[13.14] – Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
[14.0] – Configuring Fibre Channel and LUN Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
[14.01] – Fibre Channel Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
[14.02] – Loop Topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
[14.03] – Point to Point Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
[14.04] – LUN Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
[15.0] – Advanced Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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[15.01] – Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
[15.02] – Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
[15.03] – Network Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
[15.04] – Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
[15.05] – E Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
[15.06] – SNMP (Simple Network Management Protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
[15.07] – Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
[15.08] – Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
[15.09] – GUI Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
[15.10] – GUI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
[15.11] – Tech Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
[16.0] – Advanced Controller Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
[16.01] – Fibre Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
[16.02] – Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
[16.03] – Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
[16.04] – Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
[16.05] – Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
[16.06] – Lost Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
[16.07] – Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
[16.08] – Acknowledge Rebuild . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
[16.09] – Rebuild Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
[16.10] – Verify Config (Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
[16.11] – Spare Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
[16.12] – AA Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
[16.13] – Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
[17.0] – RAID Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
[17.01] – RAID Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
[17.02] – Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
[17.03] – Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
[17.04] – Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
[17.05] – Disk Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
[17.06] – Bad Blocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
[17.07] – Fibre Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
[17.08] – System Nav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
[18.0] – System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
[18.01] – System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
[18.02] – AA info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
[18.03] – Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
[18.04] – Network Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
[18.05] – Network Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
[18.06] – Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
[18.07] – Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
[18.08] – Configuration Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
[18.09] – Multi View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
[18.10] – Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
[18.11] – Serial port menu tree, main options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
[18.12] – Web GUI menu tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
[19.0] – Additional Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
[19.01] – APPA Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
[19.02] – Active-active mode failover further information . . . . . . . . . . . . . . . . . . . . . . . . . . 135
[19.03] – Four Port active-active operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
[19.04] – Controller Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
[20.0] – Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
[20.01] – Web Interface Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
[20.02] – Start Up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
[20.03] – Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
[21.0] – How do I upgrade the firmware? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
[21.01] – Using FTP to upload the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Pull-out rack alignment template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
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For your own safety
In the interest of your own safety and perfect performance of your
new product and computer system please note the following:
-Computer components and disk drives are sensitive to static
charge. Take precautions to divert any electrostatic charge from
your person before and while handling the components with your
hands or any tools.
-Before removing Controllers or Power Supplies ensure that the
system is powered down and disconnected from the main
electrical socket.
-Ensure correct lifting methods are used when handling the
SATABoy. Special care should be taken when removing the
SATABoy from its packaging and positioning the SATABoy to its
required location.
-When installing SATABoy as a rack mounted component ensure that
all Nexsan supplied mounting fixtures are secure. Do not mount this
unit by the front ears exclusively. All bolts and screws should be
fully tightened. Failure to comply with this may result in the unit
not being fully supported in the rack and could lead to the product
dropping out of the rack or falling onto other rack components.
WARNING: MULTIPLE POWER CONNECTIONS. REMOVE ALL POWER
LEADS TO COMPLETELY ISOLATE POWER.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS PRINTED ON THEM.
CAUTION: IN THE UNITED STATES AND CANADA, WHEN THE
EQUIPMENT IS CONNECTED TO 240Vac SUPPLY IT WILL BE NECESSARY
FOR THE CONNECTION TO BE MADE VIA A 20A CIRCUIT PROTECTOR.

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About the SATABoy Manual
Chapter numbers are located in the margins to help you quickly
find your way through the manual.
NOTES
Notes contain important information and useful tips on the
operation of the SATABoy.
CAUTIONS
Caution must be observed to avoid damage to the equipment.
WARNINGS
Warnings must be followed carefully to avoid bodily injury.
All information within this manual is correct at the time of print.
Nexsan Technologies is constantly working on new features. As a
result, new firmware may be available for the SATAboy. Please
contact Nexsan technical support to check for the latest revision.
Manual Status – SATAboy Revision A01 – 23/6/05

SATABoy Product Description
The Nexsan SATABoy represents the next generation of high speed,
high capacity SATA storage subsystems from Nexsan Technologies.
In 3U of rack space the SATABoy holds a maximum of 14 drives and
offers unparalleled performance in a SATA disk RAID subsystems.
Configuration of the SATABoy is conducted by NexScan, Nexsan’s
unique configuration tool. NexScan allows the SATABoy to be
configured by either the built in web server or via the on board
RS232 serial port. Both methods are not hardware, software or java
runtime specific. The web interface uses standard HTML and is
compatible with all mainstream browsers (Internet Explorer,
Netscape, Opera, Mozilla etc).
All main components of the SATABoy are pluggable; these include
PSUs (Power Supply Units), RAID controller(s) and disks.
Owing to the SATABoy’s huge data capacity, low cost and amazing
performance it is ideal for many applications such as disk-to-disk
backup, streaming video and audio, secondary storage and fixed
content archiving.
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SATABoy Technical Specifications
Physical Specifications
-Height: 3U (132.5mm)
-Width: 429mm across Chassis (not including Chassis mounting
brackets) 482.6mm across Chassis mounting brackets
-Length: 520mm Chassis (including Chassis mounting bracket
cover plastics) 502mm Chassis mounting bracket face to end of
Chassis 550mm Overall (Chassis mounting bracket plastics – PSU
Flap Wire Guard)
-Weight: 38Kg with 250GB Drives (Rack Slides NOT included)
Power and Cooling
-Power: 2 x 400W load sharing PSUs (12V / 5.1V / 3.3V / 1.8V)
-Cooling: 2 x Radial Blowers per PSU – 4 total (4,200 / 4,500 rpm
Max) software speed controlled
Communication Interfaces
-10/100/1000 Base-T Ethernet RJ45 (two per controller, one for
future use)
-Supports TCP/IP, HTTP, SMTP, SNMP traps, Daytime and FTP
-GUI HTML supported by most Internet browsers
-Email sent via SMTP in event of failure or warning event
-Trap sent via SNMP in event of failure or warning event
-RS232 Serial Interface DB9 (one per controller)
-Supports VT100
-Compatible with terminal emulation software, such as Hyper
Terminal and Kermit.
External Data Interface
-Dual port, 2Gb Fibre Channel (2 host ports per controller)
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Getting Started
This part of the manual is designed to enable you (the user) to
configure and start using your SATABoy quickly and safely. Please
carefully read and review all the information in this section before
installing the product.
Before you begin
Ensure that the ambient temperature of the installation site for the
SATABoy does not exceed 30°c. If the temperature of the
installation site is not automatically regulated, then ensure that
seasonal climate changes will not result in the maximum
temperature being exceeded. The product’s ambient temperature
requirement remains the same when multiple units are present.
Ensure full airflow is possible. Do not obstruct the front or rear of
the product.
Do not lift a populated SATABoy chassis alone, remove all
pluggable components first then ask a colleague to assist you.
If installing the SATABoy into a rack mount cabinet you are advised
to remove the power supplies and disks before doing so. This will
make the unit much lighter to lift. When installing into a rack
mount cabinet take extra care not to trap fingers and clothing
during the installation. Please follow the Rack Mount Instructions
included with the Unit (or see the relevant section of this manual).
If the SATABoy is being installed into a rack, please ensure that the
rack is correctly grounded.
The user must ensure that the main power drawn by the
equipment does not overload the available electrical supply in the
rack. When connecting the equipment to the electrical supply,
please consult the rating details of the SATABoy.
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A disposable ESD strap is supplied with the unit as protection
against Electrostatic Discharge. This strap should be worn at all
times and properly tied to ground while handling your Nexsan
systems. Ensure that your environment has sufficient ESD
safeguards to protect against latent failures. Failure to protect
against ESD may result in critical losses.
Single and Dual Controller
Configurations
The SATABoy supports both single controller and dual controller
configurations. Dual controller systems support controller
failover, so that, should either controller fail host access to disk
data will continue. Depending on your requirements, both
controllers can be configured to be active for improved
performance and data availability. This is referred to as being an
active-active or AA configuration.
This manual will focus on a single controller installation. Notes will
be added for any differences concerning dual controller active-
active configurations.
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Physical Components
In order to use your SATABoy, it is important for you to know how
to correctly install and remove the pluggable components.
Taking Delivery
On receipt of your SATABoy, you should check to ensure no damage
has been sustained in transit (report any damage to your shipper
before proceeding) and that you have received the following items:
Rack Mount SATABoy
Enclosure, set of slide rails, mounting hardware, drive canisters
with the correct number of SATA disk drives and any blanking
panels, two power cables, a disposable ESD strap and any other
additionally ordered items such as fibre cables.
Packaging is reusable and should be retained for re-shipment
purposes. The packaging comprises of: main external carton
(reusable), enclosure wrap with lifting handles, box with ESD foam
compartments housing the drive canisters (should be used to ship
out canisters containing drives when fitted) and two
component/accessory boxes.
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Power Supplies
Inserting
Pull the handle of the power supply so it is at 90˚ to the to the
main PSU unit. Line up the power supply with the guide rails in the
SATABoy. Insert the PSU gently until it comes to a halt. Then close
the handle and secure it in to place with the attached screw.
Removing
CAUTION: ONLY REMOVE A POWER SUPPLY FROM A WORKING
UNIT IF IT IS FAULTY AND A REPLACEMENT IS AVAILABLE ON SITE.
REMOVING A PSU WHEN NO REPLACEMENT IS IMMEDIATELY
AVAILABLE MAY RESULT IN THE UNIT OVER HEATING AND
SHUTTING DOWN. IF A POWER SUPPLY HAS FAILED THE INTERNAL
BLOWER WILL STILL RUN.
Loosen the screw by turning it counter clockwise. Pull out the
handle of the PSU so that it is at 90˚ to the chassis. Use the handle
to pull the power supply free from the chassis and support the
weight of the PSU as it is being removed.
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RAID Controller
Insertion
Hold the RAID controller up to the guide rails. Ensure that the
controller levers are at 90˚ to the chassis. Gently push the RAID
controller into the chassis until you meet resistance. Then close the
controller levers so that the thumb screws can be tightened. You
must ensure that while closing the levers the controller slides fully
into the chassis. The thumb screws should then be fully tightened.
Removal
Unscrew the thumb screws on the levers. Pull the leavers towards
you until they are at 90˚ to the chassis. Gently remove the
controller, remember to support the weight of the unit as it comes
free from the unit.
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Disk Carriers
Insertion
Line the disk carrier up to an available disk slot. Be sure the handle
is open and the rubber push button is oriented towards the bottom
of the chassis in a rack mounted system. Push the disk carrier until
it is fully inserted. Close the handle and push in the rubber button
to secure its place.
Removal
CAUTION: REMOVING A DISK DURING AN OPERATION THAT
BELONGS TO A RAID ARRAY WILL CAUSE THE RAID ARRAY TO GO
DEGRADED OR OFFLINE.
Push the button of the drive you want to remove until you feel a
‘click’. On releasing the button the handle will extend allowing you
to remove the drive. Pull the drive free from the unit.
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Installing the SATAboy into a rack
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Inner Rack Slide Mounting Assembly
Left hand assembly shown
Parts List
[A] RACK EQUIPMENT – ATAboy2 / 2x / SATABoy Chassis
[B] SLIDE RAIL – INNER MEMBER
[C] SCREW – POZI TRUSS HD M4 x 6 [ 8300109 ]
CAUTION: DO NOT ATTEMPT TO INSTALL THE ENCLOSURE WITH
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Instructions
-Separate the inner rail [B] from the outer slide rail
-Screw inner slide rail [B] to the side of the chassis using four
M4 x 6 screws
-Repeat for right hand side.
NOTE: Ensure that the large hole in the inner rack slide is situated
toward the front of the rack equipment.
CAUTION: ALL DISKS, CONTROLLERS AND POWER SUPPLIES
SHOULD BE REMOVED FROM THE RACK EQUIPMENT PRIOR TO
ASSEMBLY IN A RACK.
WARNING: ENSURE THAT CORRECT LIFTING TECHNIQUES ARE USED
WHEN HANDLING RACK EQUIPMENT
TOTAL WEIGHT OF CHASSIS Inc. DRIVES IS APROX. 38kg’s (84lbs)

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Rack Slide Mounting Bracket Assembly
Left hand assembly shown
Parts List
[A] SCREW – POZI TRUSS HD M4 x 6 [ 8300109 ]
[B] SLIDE RAIL – OUTER MEMBER
[C] REAR MOUNTING BRACKET [ 3500096 ]
[D] FRONT MOUNTING BRACKET [ 3100387 ]

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Instructions
-Attach front and rear brackets [C and D] to the outer rail using the
diagram as a guide.
-Repeat for right hand slide rail
NOTE: The front bracket [small] is oriented toward the open end of
the slide assembly.
NOTE: When attaching the rear brackets, first attach them loosely,
adjust the length to fit the cabinet and then tighten.
Alternatively, loosely mount the front and rear brackets [C and D]
to the rack, then attach the slide rail to the brackets using screws [A].

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Mounting the Slide Assembly in a Rack
Left hand assembly shown
Front rack mounting detail

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Parts List
[A] SLIDE RAIL OUTER ASSEMBLY
[B] SCREW – POZI FLANGE HD M5 X 12 [ 8300098 ]
[C] M6 CAGE NUT [ 8300110 ]
Instructions
-Sandwich the slide rail assembly between the inside flanges of
the rack
-Screw through both the rack flange and into the bracket using
the M5 screw [B]
-Repeat on right hand side of rack.
NOTE: The rear fixing of the slide rail assembly is identical to the
front fixing.
NOTE: Ensure that the outer slide rail assembly is aligned
correctly to accept the rack equipment you are mounting.
NOTE: Either Ensure that the rack slide assemblies are positioned
such that they are parallel to each other and vertical in relation
to the ground plane. Alternatively use the Installation Alignment
Kit 3900062 purchased separately.
NOTE: Incorrect alignment or fitting of rack slides may result in
damage to the rack slides, the rack equipment or injury to
personnel.
NOTE: Prior to installation of the rack equipment loosely tighten
the fixing screws.

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Final Rack Equipment to Rack Assembly
Insertion view
Parts List
[A] RACK EQUIPMENT – ATAboy2 / 2X / SATAboy
[B] RACK ASSEMBLY
[C] SCREW – POZI PAN HD M6 X 12 [ 8300032 ]

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Nexsan ATAboy2 / 2X / SATABoy rack equipment shown
CAUTION: DO NOT ATTEMPT TO INSTALL THE ENCLOSURE WITH
DISKS INSTALLED.
Finished assembly