Night Owl H2THD User manual

QUICK SETUP GUIDE
H2THD
SECURITY SYSTEMS
Home
&Business
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1
What’s in the Box
Package Contents
DISCLAIMER: The exact components of your system, images and quantities may vary depending on
your model number. While these may vary, this QSG will address the setup and initial configuration
of your DVR and cameras.
DVR Camera(s)
(x4)
IP Camera(s)
(x2)
Mounting
Template
60 ft. Video/Power Cables
(1 cable per camera)
Power Splitter(s)
(1 per 4 cameras)
USB Mouse (x1)
Metal Base
(1 per IP camera)
6 ft. HDMI
(x1)
DVR Power
Adapter
(x1)
Camera Power
Adapter(s)
(1 per 4 cameras)
IP Camera
micro USB cable(s)
(1 per IP camera)
USB
Power Supply
(1 per IP camera)
6 ft. Ethernet
(x1)
Safety Sticker (x3)
Mounting Hardware
Items Not Included
NOTE: Monitor is required
for initial setup.
Router
RESET LAN1 LAN2 LAN3 LAN4 WAN
Monitor
IMPORTANT: For best results, use all the included Night Owl accessories. Third-party
accessories may not work properly.
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DVR Rear View
Sync – Press and release to sync the DVR with the wireless cameras.
Video Inputs – Allows for the connection of BNC cameras.
USB Ports – Allows for the connections of a USB mouse and/or a USB flash drive.
You will connect the included USB mouse to assist you in navigating the DVRs menu
interface. You will connect a USB flash drive to download video files from the DVR
and save them to your USB flash drive.
HDMI Output – Allows for the video connection. If the TV/Monitor has an HDMI
input, connect the HDMI cable from the HDMI output port on the DVR to the HDMI
input port on your TV/Monitor. NOTE: Preferred method.
VGA Output – Allows for the video connection. If the TV/Monitor has a VGA input,
connect the VGA cable from the VGA output port on the DVR to the VGA input port
on your TV/Monitor. (VGA Cable not included)
Audio Inputs & Outputs – Allows for the connection of an audio-enabled camera
or self-powered microphone and an external speaker to the DVR. (Audio enabled
camera, microphone and speaker not included)
RJ-45 (Ethernet) Port – Used to connect the DVR to your router/modem via the
included Ethernet cable.
Power Input – Used to connect the included 12V DC power supply.
Power Switch – Use this switch to power ON/OFF the DVR. Make sure the power
switch is in the ON position before attempting to use the DVR.
Antennas – Connection for the included antennas.
Images used are for reference only. Your product may vary slightly.
A 4 channel model is displayed above.
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Product Overview
2
WIRED /SYNC
31
1010
5 6 8
9
NOTE: Not all models have a
power switch on the DVR.
47
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WIRED /SYNC
WIRED /SYNC
WIRED /
SYNC
3
HDMI HDMI
USB
Connecting Your System
NOTE: Monitor is required for initial setup. To
view cameras, TV/Monitor must be tuned to
the same Input the HDMI is plugged into.
(Router Not
Included)
ETHERNET
Plug the other end of the
Ethernet cable into a numbered
port on the back of the router.
5
STOP: BEFORE installing, test
each camera locally to confirm they
function properly.
DISCLAIMER: Camera/cable quantities may vary.
ETHERNET
Plug included HDMI cable into
the HDMI port on the back of
the DVR.
1Plug the other end of the HDMI
cable into the back of the TV
or Monitor.
2
Plug the USB mouse into the USB
port on the back of the DVR.
3Plug the included Ethernet cable
into the LAN port on the back of
the DVR.
4
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WIRED /SYNC
WIRED /SYNC
NOTE: Make sure you twist and lock BNC connectors.
NOTE: Some systems will beep upon booting up.
Connect the BNC connector of the
video/power cable labeled TO DVR
ONLY to an open video input on
the DVR.
2
FROM Camera TO Camera
Connect the ends of the cable
attached to the camera to the
ends of a video/power cable
labeled TO CAMERA ONLY.
1
NOTE: Audio enabled cameras will have
a white RCA connector to transmit audio
signal (Optional).
Connect the red female power
leads of the video/power cables
to the male power splitter ends.
3
Power Cable
Connectors
Power Splitter
Connectors NOTE: Power adapters are labeled TO CAMERA
ONLY and TO DVR ONLY.
NOTE: Check that the UPS or surge protector
is switched ON.
Connect the power splitter to the
camera power adapter and plug the
adapter into a surge protector or
Uninterruptible Power Supply (UPS).
4
Connect the DVR power adapter
to the Power Input on the rear
of the DVR.
5Plug the DVR power adapter into a
surge protector or Uninterruptible
Power Supply (UPS).
6
(Surge
Protector Not
included)
Power
splitter
Camera Power
Adapter
Surge Protector
(Not included)
Connecting Your Wired Cameras
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Connecting Your Wireless Indoor IP Cameras
You MUST test the Wireless Indoor IP Cameras locally before
mounting. (DO NOT MOUNT OUTDOORS. SERIOUSLY!)
Plug the camera(s) in next to the DVR to make sure video is
transmitted. The camera(s) are already in pairing mode.
Insert the small end of the micro USB cable into the camera and the other
end into the USB power supply.
Plug the power supply into a socket or a UPS (Uninterruptible Power Supply).
1
2
micro USB Cable
OR
USB Power Supply
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Be patient as the camera(s) power up. It may take a couple of minutes. Enjoy
a refreshing beverage while you wait.
Once the camera(s) are powered up, video will be transmitted to the DVR.
Easily move the camera from
location to location. Just plug it
in and let it do what it does best.
The magnetic base makes
mounting simple.
3
4
NOTE: If you see the camera(s) live view, you can move the camera(s) to the mounting
location(s). If you no longer see the live view after moving the camera(s) to their
mounting location, the camera may be too far from the DVR.
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Recovery Email Address
Please ensure you provide a valid email address
in case your ever forget your account information.
NOTE: You MUST enter a VALID email address. If you
don’t, you will have to call Tech Support to reset your
password, and that just seems like a waste of time.
Remember Your Password
Night Owl®strongly recommends writing down your
password within the Quick Setup Guide. You will need
it every time you log into your DVR and to remotely
view on a Smart Device.
Important… Please Read
Startup Wizard
7
Admin Account Creation
By default, the username will be admin. It must
remain admin upon your initial account configuration.
However, you may add additional users at a later time.
NOTE: Password can be any alphanumeric combination
between 6 and 20 characters.
1When you power on the DVR
you will be prompted with the
following screen. Please follow
the instructions to complete the
Startup Wizard.
Booting Up for the First Time
On the Password Creation screen, please note the following:
2
Write your
password here:
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At this stage of the Startup Wizard, you will be instructed on adjusting
the camera sensitivity and setting the Motion Detection Area. Having
your cameras in their final position will be key.
To detect motion for the front door to your home, place the camera to
the side of the entrance.
NOTE: Need more help configuring your DVR? Please refer to the owner’s manual located
on the support page at www.NightOwlSP.com.
This is the last screen you will
see when you have successfully
completed the Startup Wizard.
4
NOTE: If your camera
has an infrared sensor,
it works best for ‘side to
side’ movement across
the camera’s field of
view as opposed to
directly to or away from
the camera.
When you reach the Camera / Channel Settings screen, you will want
to have installed the cameras in their final position. Please make sure
you have mounted cameras at least 7ft. above the ground and angled
them slightly down.
3
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You must confirm your password
by entering it a second time.
Click “OK” to save the changes.
Did you forget your password?
Right click the mouse to bring
up the system menu. Select
the login screen. Click on the
“Forget Password” button.
1
A reset code will be sent to the email address entered during account setup.
2
Log into your email to retrieve the reset password code.
3
Open the email from “resetcode” and locate the six-digit code.
A
Return to your system and
enter the six-digit code into
the “Secure Code” field.
Then, click “OK” to continue.
B
Once you’ve entered the Secure
Code, you will be prompted to
create a new password.
4
NOTE: Make sure you enter a VALID email address. This process is way better
than waiting on hold to talk to a support rep. Seriously!
NOTE: Please check your junk/spam folder if you don’t see the email in your inbox.
NOTE: This may take a few minutes. Be patient! Maybe grab a quick snack?
Password Reset Instructions
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Night Owl fits right in with your mobile lifestyle by allowing you to remotely
monitor your home or business. Our free and exclusive Night Owl X App for iOS®
and Android™ phones and Night Owl X HD for iOS®and Android™ tablets are
available in the App Store and Google Play Store.
NOTE: To ensure the best customer experience make sure you download the correct app
for your device.
Night Owl X
For remote viewing on an
iOS®or Android™ phone,
make sure you download
Night Owl X.
Smartphones
For remote viewing on an
iOS®or Android™ tablet,
make sure you download
Night Owl X HD.
Tablets
Night Owl X HD
Night Owl X & Night Owl X HD Mobile Apps
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Download and Install Application
Tablet:
Night Owl X HD
Smartphone:
Night Owl X
To confirm your email address, click
the link in the confirmation email from
“Night Owl ([email protected]) ”.
3
NOTE: Check your spam/junk inbox.
You MUST complete Step 3 before continuing! Go to your email,
open the Confirmation email from Night Owl, and click the
“Confirm Email” link. You MUST confirm your email to use the app!
Using Night Owl X & Night Owl X HD
2
NOTE: Setup is the same for phone and tablet.
Create an account using an email
address for the username and a
password between 6–20 characters.
This account allows the user to login
to multiple Night Owl devices. Please
note, this is NOT the login info created
for the DVR, this login is unique to the
Night Owl X and Night Owl X HD Apps.
The DVR login should be stored on
page 7, step #2 of this QSG.
Download the appropriate app from the
App Store or Google Play Store and
install the application on your device.
NOTE: Use correct app
for compatibility.
1
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A device can be added to the Night Owl X and Night Owl X HD App by using
the application’s Smart Auto Detection or through a QR Code Setup. With
Smart Auto Detection, your DVR will automatically be detected by the Night
Owl X software, making connecting easy! To use this preferred method, ensure
your Smart Device and DVR are both on the same network.
Connecting and Adding your Device
Ethernet
Cable
WIFI
NOTE: When adding a new device, it may take 5–10 minutes before you begin
receiving notifications.
If your Smart Device and DVR are on the
same network, the Smart Auto Detection
will auto find your DVR. If this method
is not available, please use the QR Code
Setup from step 4B below.
4A
Smart Auto Detection
4B
To use the QR Code Setup, select “Setup
device by QR Code” and hover your
Smart Device camera lens over the QR
Code located on the top of your DVR.
QR Code Setup
To begin adding a new device, first select the
yellow plus sign within the Device menu.
Adding a Device
4
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NOTE: This is the password of your DVR, NOT the password used to login
to the Night Owl X or Night Owl X HD App.
If you are the admin, the password will be the same password you
created during the Startup Wizard and should be stored on page
7 of this QSG. If you are a user, it will be the password you use to
login to the DVR.
Login to your App
On the Device Login screen, enter the login information for the DVR
(Remember, the DVR login and Night Owl X and Night Owl X HD App login
are different). The DVR username is admin by default. If you are not the
admin, login with your username credentials. If you do not have a username
and password, please contact the admin and have them create one for you.
5
Using Night Owl X & Night Owl X HD
admin is case sensitive
(all lowercase).
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Notifications
Manage custom
Push Notifications.
Live View
Displays real-time
footage of your
system.
Playback
View recordings &
images and save them
to your phone’s album.
Settings
Display connected devices,
change view layout, view
favorites, manage accounts
and access the help section.
App Overview
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15
Night Owl X CMS Software
Access your DVR from any computer, anywhere!
Device Manager
Add and configure
available DVRs and
cameras on your network.
Playback
View system recordings
and images and save them
directly to your PC or Mac®.
Live View
Viewing live video, controlling
PTZ functionality and setting
image parameters.
Using Night Owl X CMS Software
The Night Owl X Control Management Software (CMS) allows you to view
your Night Owl Security system remotely from a PC or Mac®. Additionally,
you can playback recorded video, save video and images directly to your
PC or Mac®, configure numerous settings such as channel names and set
record preferences.
Go to www.NightOwlSP.com.
Click on the Support tab.
In the search bar, type “X CMS”.
Download the Night Owl X CMS software.
Once downloaded, select PC or Mac®.
1
2
3
4
5
To download the CMS Software:
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Wired and Wireless Connectivity
W² Fusion Hybrid™Technology
16
• Uninterrupted viewing and recording
• No interference from other Wi-Fi devices
• Internet only required for remote viewing
• Cameras provide color images longer
• Plug these wireless cameras into any outlet
• Move them as your coverage needs change
• Easy to mount with magnetic base
• Maximize indoor coverage without installing cables
4K ULTRA HD CAMERAS
1080P INDOOR CAMERAS
Wired
Wireless
Wired
Wireless
• Uninterrupted viewing and recording
• No interference from other Wi-Fi devices
• Internet only required for remote viewing
• Cameras provide color images longer
• Plug these wireless cameras into any outlet
• Move them as your coverage needs change
• Easy to mount with magnetic base
• Maximize indoor coverage without installing cables
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1. Does my DVR have to be connected to the Internet?
Your DVR does not require an Internet connection for basic operation, but you
will need to connect the DVR to your router to remotely view your system on a
PC/Mac®or Smart Device.
2. Does my DVR have to be connected to a TV or monitor?
For initial setup, you will need to connect your DVR to a TV or monitor. After
completing the initial setup, your DVR does not need to be connected to a TV or
monitor to view or capture recordings. You can view your system using the Night
Owl X CMS Software on a PC/Mac®or by downloading the Night Owl X or Night
Owl X HD Apps on your Smart Device.
3. Are my cameras weatherproof?
Yes and no. The 4K wired cameras are weatherproof and will endure minimal
moisture and dirt/debris. However, Night Owl strongly recommends placing all
outdoor cameras under an eave or awning to help shield them from overexposure
to the elements, which could reduce your camera’s lifespan. NO, the Wireless
INDOOR IP cameras are NOT weatherproof and should NOT be used outdoors.
4. Why does my camera stop working at night?
Your camera might not be receiving enough power for the LEDs needed for Night
Vision. Plug the camera directly into the camera power adapter (bypassing the
splitter) to see if the LEDs turn on. If they do, you may need to purchase an
additional camera power adapter for that camera.
5. Why is the Night Owl X or Night Owl X HD App not accepting my
password?
The Night Owl Apps require two passwords. One is for logging into the app, and
the other is the DVR’s admin password. To add a device to the app, enter the
DVR’s admin password. Remember, you MUST confirm your email by clicking the
“Confirm Email” link in the verification email sent by Night Owl during setup.
6. Why can’t I connect using the Night Owl X App, Night Owl X HD App or
Night Owl X CMS Software?
If you are having trouble connecting using the mobile app or client software: A)
your system may not be connected to a router; B) the latest firmware or client
software may not be installed; C) the DVR password was entered incorrectly; D)
you may need to restart your DVR; E) the network upload speed may be too slow,
contact your ISP.
FAQs
Frequently Asked Questions
17
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1. Internet and Smart Device access requires a router and High-Speed
Internet connection with a minimum 2Mbps upload speed. If your
DVR is not connected to the Internet, you will not be able to remotely
view your system on your Smart Device or PC/Mac®. May require a free
firmware update.
2. The DVR is currently accessible on iPhone®, iPad®, and Android™
running on 3G/4G Smart Devices. Push alerts currently available on
Android™ and iOS®.
3. Wireless 1080p cameras are intended for Indoor use ONLY and have
an operating temperature range of 14°F to 104°F. Wired 4K cameras
are intended for Indoor/Outdoor use and have an operating temperature
range -40°F to 140°F. Wired 4K cameras are weather-resistant, not
waterproof. Not for use in direct exposure to water.
4. Night Owl®does not charge any monthly fees to view or control your
product over the Internet and/or Smart Device. Carrier fees and charges
may apply.
5. Night Owl®apps are free downloads compatible with Apple®and
Android™ devices only. Compatibility at the time of manufacturing.
Future Android™ and iOS®updates could affect the app experience.
6. Night Vision range up to 33 ft. for Wireless 1080p cameras and up to
100 ft. for Wired 4K cameras (under ideal conditions). Objects at or
beyond this range may be partially or completely obscured, depending
on the camera position.
7. Recording capacity may vary. The size of your pre-installed hard drive
will affect recording capabilities. Optimal recording based on using the
lowest recording quality settings with one camera.
8. Wireless 1080p cameras have a 180 ft. wireless range within direct
line of sight of the DVR.
9. Wireless 1080p cameras include 2-way audio. Wired 4K cameras are
not audio enabled.
10. Wireless 1080p cameras do not work independently and must be
connected to this Night Owl®Hybrid DVR. These cameras are ONLY
compatible with an HTHD Series DVR. These are NOT stand-alone
cameras.
Footnotes
18
Footnotes
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Need Help?
For system manuals, troubleshooting guides, FAQs,
video tutorials and more:
Please refer to the sticker located on top of
the device for steps on how to access your
product’s support material.
Rev 180621
www.NightOwlSP.com
EMAIL
Sales Support
[e-mail]
Technical Support
[e-mail]
PHONE (English, Spanish & French)
Sales/ Technical Support
1.866.390.1303
Live Chat 24/7, 365 days a year
WEBSITE
24/7 Product Support
• How-To Videos
• Manuals
Contact Us
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Windows, Windows XP, Windows Vista, Windows 7, Windows 8 and
Windows 10 are registered trademarks of Microsoft Corporation in the
United States and/or other countries.
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