Nortel 201i Manual

CallPilot
Release 4.0
Document Number: 555-7101-220
Document Version: Standard 1.07
November 2006
201i Server Hardware Installation

Standard 1.07
2CallPilot
Copyright © 2006 Nortel Networks.
All Rights Reserved.
The information in this document is subject to change without notice. The
statements, configurations, technical data, and recommendations in this
document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility
for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
The process of transmitting data and call messaging between the CallPilot
server and the switch or system is proprietary to Nortel Networks. Any
other use of the data and the transmission process is a violation of the user
license unless specifically authorized in writing by Nortel Networks prior
to such use. Violations of the license by alternative usage of any portion of
this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek
all allowable remedies for such breach.
Trademarks
*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified
Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX,
DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian
1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession,
Supernode, Symposium, Telesis, and Unity are trademarks of Nortel
Networks.
3COM is a trademark of 3Com Corporation.
ADOBE is a trademark of Adobe Systems Incorporated.
ATLAS is a trademark of Quantum Corporation.
BLACKBERRY is a trademark of Research in Motion Limited.

November 2006
201i Server Hardware Installation 3
CRYSTAL REPORTS is a trademark of Seagate Software Inc.
EUDORA and QUALCOMM are trademarks of Qualcomm, Inc.
ETRUST and INOCULATEIT are trademarks of Computer Associates
Think Inc.
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET
EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT
EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,
POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,
WINDOWS NT, and WINDOWS SERVER are trademarks of Microsoft
Corporation.
GROUPWISE and NOVELL are trademarks of Novell Inc.
INTEL is a trademark of Intel Corporation.
LOGITECH is a trademark of Logitech, Inc.
MCAFEE and NETSHIELD are trademarks of McAfee Associates, Inc.
MYLEX is a trademark of Mylex Corporation.
NETSCAPE COMMUNICATOR is a trademark of Netscape
Communications Corporation.
NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of
Symantec Corporation.
QUICKTIME is a trademark of Apple Computer, Inc.
RADISYS is a trademark of Radisys Corporation.
ROLM is a trademark of Siemens ROLM Communications Inc.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.

Standard 1.07
4CallPilot
SONY is a trademark of Sony Corporation.
SYBASE is a trademark of Sybase, Inc.
TEAC is a trademark of TEAC Corporation.
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are
trademarks of US Robotics.
WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.
All other trademarks and registered trademarks are the property of their
respective owners.
Information for Japan
Japan VCCI statement
The following applies to server models 1005r, 703t, 201i, and 1002rp:
この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク
ラス A 装置です。この装 置を家庭環境で使用すると電波妨害を引き起こすこと
があります。この場合には使用者が適切な対策を取るように要求されることがあ
ります。
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective action.

201i Server Hardware Installation 5
Publication history
November 2006 Standard 1.07 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
October 2006 Standard 1.06 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
October 2006 Standard 1.05 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
September 2006 Standard 1.04 of 201i Server Hardware Installation
is up-issued for CallPilot 4.0.
July 2006 Standard 1.03 of 201i Server Hardware
Installation is released for CallPilot 4.0 general
availability.
April 2006 Standard 1.02 of 201i Server Hardware
Installation is released for CallPilot 4.0 general
availability.
July 2005 Standard 1.01 of 201i Server Hardware
Installation is released for CallPilot 4.0 general
availability.
July 2005 Standard 1.0 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
November 2004 Standard 1.0 of CallPilot Installation and
Configuration, 201i Server Hardware Installation
is released for CallPilot 3.0 general availability.
May 2003 Standard 1.0 of CallPilot Installation and
Configuration, Part 2: 201i Server Hardware
Installation is released for CallPilot 2.02
(2.01.27.05) general availability.

6CallPilot
Publication history Standard 1.07
September 2002 Standard 1.0 of CallPilot Installation and
Configuration, Part 2: 201i Server Hardware
Installation is released for CallPilot 2.0 general
availability.

November 2006 Publication history
201i Server Hardware Installation 7
.
Fundamentals
CallPilot Fundamentals Guide (555-7101-010)
Planningand Engineering
Data Networking for Voice over IP Guide (553-3001-160)
Network Planning Guide (555-7101-102)
Installation and Configuration
Installation and Configuration Task List Guide (555-7101-210)
Upgrade and Platform Migration Guide (555-7101-207)
Server Installation Guides
201i Server Hardware Installation Guide (555-7101-220)
703t Server Hardware Installation Guide (555-7101-226)
1002rp Server Hardware Installation Guide (555-7101-205)
1005r Server Hardware Installation Guide (555-7101-228)
Configuration and TestingGuides
Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)
T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)
Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)
Unified MessagingSoftware Installation
Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)
Administration
Administrator's Guide (555-7101-301)
Software Administration and Maintenance Guide (555-7101-202)
Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)
Meridian Mail to CallPilot Migration Guide (555-7101-801)
Application Builder Guide (555-7101-325)
Reporter Guide (555-7101-310)
Maintenance
Tr o ubleshooting Guide (555-7101-501)
Server Maintenance and Diagnostics
201i Server Maintenance and Diagnostics Guide (555-7101-119)
703t Server Maintenance and Diagnostics Guide (555-7101-227)
1002rp Server Maintenance and Diagnostics Guide (555-7101-206)
1005r Server Maintenance and Diagnostics Guide (555-7101-512)
Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)
End User Information
End User Cards End User Guides
CallPilot Customer Documentation Map
Unified Messaging Quick Reference Card
Unified Messaging Wallet Card
A-Style Command Comparison Card
S-Style Command Comparison Card
MenuInterface Quick Reference Card
Alternate Command Interface Quick Reference Card
Multimedia Messaging User Guide
Speech Activated Messaging User Guide
Desktop Messaging User Guide for Microsoft Outlook
Desktop Messaging User Guide for Lotus Notes
Desktop Messaging User Guide for Novell Groupwise
Desktop Messaging User Guide for Internet Clients
MyCallPilot User Guide
Planning and Engineering Guide (555-7101-101)

8CallPilot
Publication history Standard 1.07

201i Server Hardware Installation 9
Task List
To unpack the 201i server............................................................... 41
To prepare the 201i server for installation in a Meridian 1 switch ... 52
To position the 201i server on the switch shelf ............................... 56
To remove the backplane cables .................................................... 59
To install the NTRH3501 backplane cable ...................................... 63
To install the SCSI cables for Meridian 1 ........................................ 68
To position the 201i server on the switch shelf ............................... 72
To install the cable .......................................................................... 81
To install the NTRH3502 SCSI cable .............................................. 88
To connect the cables ..................................................................... 92
To remove the front bezel and inside front cover plate ............ 104
To install the 201i server inside the Media Gateway or Media
Gateway Expansion ...................................................................... 108
To install the NTRH3502 cable ..................................................... 111
To replace the inside front cover plate .......................................... 114
To replace the front bezel.............................................................. 116
To connect the cables ................................................................... 117
To install the MPCs ....................................................................... 140
To connect the monitor, keyboard, and mouse ............................. 143
To connect the CD-ROM and tape drives to the 201i server
(Meridian 1) ................................................................................... 145
To connect the CD-ROM and tape drives to the 201i server
(Option 11C).................................................................................. 147
To connect the CD-ROM and tape drives to the 201i server
(Option 11C Mini) .......................................................................... 149
To connect the CD-ROM and tape drives to the 201i server
(Succession 1000)......................................................................... 151
To establish the switch and network connections ......................... 153
To connect the modem.................................................................. 156
To complete the installation and start the 201i server................... 159

Task List Standard 1.07
10 CallPilot

201i Server Hardware Installation 11
Contents
1How to get help 13
2About the 201i server 15
201i server description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Peripheral connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3Preparing for installation 35
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Unpacking and inspecting the 201i server . . . . . . . . . . . . . . . . . . . . . . . . . 41
Switch and network requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4Installing the 201i server in a large Meridian 1
system 47
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Repositioning the secondary backplane connector. . . . . . . . . . . . . . . . . . . 50
Installing the 201i server in the large Meridian 1 switch . . . . . . . . . . . . . . 56
Removing the backplane (tip and ring) cables . . . . . . . . . . . . . . . . . . . . . . 58
Installing the NTRH3501 backplane cable. . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing the SCSI cables for Meridian 1. . . . . . . . . . . . . . . . . . . . . . . . . . 65
5Installing the 201i server in an Option 11C or
Option 11C Mini 71
Installing the 201i server in the Option 11C or Option 11C Mini switch . 72
Section A: Installing Option 11C cables 77
Installing the intermediate SCSI cable for Option 11C . . . . . . . . . . . . . . . 78
Section B: Installing Option 11C Mini cables 85
Installing the NTRH3502 SCSI cable for Option 11C Mini . . . . . . . . . . . 86
Installing cables on the back of the Option 11C Mini cabinet . . . . . . . . . . 92

Contents Standard 1.07
12 CallPilot
6Installing the 201i server in the Succession 1000
system 95
Succession 1000 description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Removing the Media Gateway or Media Gateway Expansion cover . . . . 104
Installing the 201i server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Installing the NTRH3502 SCSI cable for Succession 1000 . . . . . . . . . . . 110
Replacing the Media Gateway or Media Gateway Expansion cover . . . . 114
Connecting cables to the Succession 1000 system . . . . . . . . . . . . . . . . . . 117
7Preparing peripheral devices 121
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Setting the modem DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting the CD-ROM drive SCSI ID and DIP switches . . . . . . . . . . . . . . 126
Setting the tape drive SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Setting SCSI device termination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
8Connecting peripheral devices to the 201i server 135
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Installing the MPCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Installing the monitor, keyboard, and mouse . . . . . . . . . . . . . . . . . . . . . . 142
Connecting the CD-ROM and tape drives . . . . . . . . . . . . . . . . . . . . . . . . 144
Connecting the 201i server to the switch, ELAN, and CLAN . . . . . . . . . 153
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Completing the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
ARoHS part conversion table 163
RoHS part conversion table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Index 169

201i Server Hardware Installation 13
Chapter 1
How to get help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation for
Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical
Support Web site, and have a Nortel support contract, you can also get help
over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).

How to get help Standard 1.07
14 CallPilot
Outside North America, go to the following Web site to obtain the phone
number for your region:
http://www.nortel.com/callus
Getting Help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
http://www.nortel.com/erc
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.

201i Server Hardware Installation 15
Chapter 2
About the 201i server
In this chapter
201i server description 16
Network connectivity 24
Peripheral connectivity 31

About the 201i server Standard 1.07
16 CallPilot
201i server description
Introduction
The 201i server is a flexible multimedia telephony server designed to
integrate with Nortel Meridian 1*and Succession* 1000 products.
The 201i server occupies two slots of a Meridian 1 shelf or Succession 1000
Media Gateway or Media Gateway Expansion. When the server is locked
into position, its connectors attach to the backplane, which provides power
and communications links.
RoHS compliance
Nortel is phasing in RoHS-compliant 201i servers in countries affected by
the EUED (European Union Environmental Directives). This hardware
replaces or supplements the non-RoHS version. In general, the RoHS parts
are backwards compatible with the supported software, and they have
equivalent functionality to the parts they are replacing. RoHS refers to the
Reduction of Hazardous Substances Directive.
The text and diagrams in this guide refer to the part numbers for non-RoHS-
compliant servers. If you are installing a RoHS-compliant server, see
Appendix A, “RoHS part conversion table,” for a listing of each RoHS-
compliant part mapped to the equivalent non-RoHS-compliant part.
Primary components
The 201i server motherboard houses the interfaces needed:
to communicate with the Meridian 1 switch or Succession 1000 system
to facilitate data communications on Ethernet networks.

November 2006 About the 201i server
201i Server Hardware Installation 17
Two Ethernet controllers on the 201i server motherboard provide Ethernet
capability. These controllers provide the network interfaces for both the
embedded LAN (ELAN) and customer LAN (CLAN). The connections to
the ELAN and CLAN are established by using the multi I/O cable described
on page 28.
Note: The secondary backplane connector connects the 201i server to the
second slot on the shelf, thereby providing access to the voice channels
provided by that slot.
ATTENTION The 201i server is shipped ready for installation into an
Option 11C or Option 11C Mini switch or Succession 1000
system. Before you install the 201i server in a larger
Meridian 1 switch (for example, Option 51C), you must
move the secondary backplane (DS30X) connector to the
correct position. For more information, see “Repositioning
the secondary backplane connector” on page 50.

About the 201i server Standard 1.07
18CallPilot
The following diagram shows the 201i server components:.
Heat sink
Hard drive power cable
Hard drive data cable
Secondary backplane
connector pin
Secondary backplane
connector
3.5-inch IDE hard drive
Hard drive mounting bracket
Software feature key
(Dongle)
Faceplate
Monitor connector
Mouse connector
Keyboard connector

November 2006 About the 201i server
201i Server Hardware Installation 19
Faceplate
The following diagram shows the 201i server faceplate. The faceplate
provides LEDs, MPC card slots, and connectors for peripheral devices:
G101438
Lock latch
Keyboard connector
Mouse connector
Infrared port (future use)
Monitor connector
Power status LED
MPC status LEDs
MPC ejector buttons
(slots 4 and 5)
MPC ejector buttons
(slots 2 and 3)
MPC slots 4 and 5
MPC slots 2 and 3
HEX display
MPC status LEDs
Network and drive
activity LEDs
SCSI connector
Lock latch
Reset button

About the 201i server Standard 1.07
20 CallPilot
The following table describes each faceplate feature:
Faceplate feature Description
Mouse connector The mouse connector is a standard PS/2 connector and
is hot-pluggable.
Lock latches Lock latches at the top and bottom of the faceplate
secure the server to the backplane of the Meridian 1
switch or the backplane of the Succession 1000 Media
Gateway or Media Gateway Expansion.
Keyboard connector The keyboard connector is a standard PS/2 connector
and is hot-pluggable.
Infrared port For future use.
Monitor connector The monitor connector is a standard, high-density,
15-pin female connector.
Power status LED The LED indicates two server states:
the completion of self-test diagnostics
when it is safe to remove the server from the
Meridian 1 switch or Succession 1000 Media
Gateway or Media Gateway Expansion
MPC card status
LEDs
There is an LED for each MPC card slot. The following
list describes each LED status:
Off: The MPC card is not receiving power. It is safe
to remove the card.
On: The MPC card is in use. It is not safe to remove
the card.
Off, then on: The MPC card has been recognized by
the 201i server software and has been powered up.