Northern Telecom M5317TX User manual

M5317TX and CustomNet
ISDN Telephone
Installation Guide
NTP 297-2451-211
Publication number: P0745114 Issue 01
Release 3
May 1994

ii Revision history
November 1992 Standard for BCS level 34 and up released.
May 1994 Updated for firmware release 3.
Copyright 1994 Northern Telecom
P0745114

iii
About this document
This guide provides installation instructions for Northern Telecom's
M5317TX and CustomNet ISDN telephone sets (Release 3.00 and up).
As part of the documentation package that supports Northern Telecom's
line of Meridian Integrated Services Digital Network (ISDN) business
telephones, this guide has been prepared for use by telephone company
installers and end users.
Chapter 1 gets you started with a brief introduction to the M5317TX
and the installation process.
Chapter 2 summarizes the information you require to configure the set
and describes how to prepare the installation site.
Chapter 3 explains how to install the set by using the Install Menu or
by using the Network and Keys Menus.
Chapter 4 explains how to configure the BootROM on the set to
configure a basic voice service and to prepare the set for firmware
downloading.
Chapter 5 explains how to customize the set for the user.
Chapter 6 describes how to download new firmware releases to the
M5317TX from a remote server.
Chapter 7 explains how to install optional equipment.
Chapter 8 helps you solve any problems that may come up during the
installation.
There are also several helpful appendices and, including a glossary of
terms and abbreviations.

iv About this document
Typographic conventions
This document employs various typographic conventions to help
describe M5317TX operations.
Hard keys you are required to press are shown as:
˙£•⁄¤‹›fi . . .
Soft keys are shown as
Clear
Information shown on your display is presented as:
Select configuration menu
Install Network Lang Exit more...
Notes concerning particular signalling environments are flagged using a
boxed symbol, similar to the following example:
MFT

v
Related Documents
M5317TX Quick Installation Card - contains abbreviated
instructions for installing the M5317TX with the DMS-100 switch.
(P0745319)
M5317TX ISDN User Guide (NI-1 Voice Features) - contains
instructions for using National ISDN-1 voice features in the Northern
Telecom DMS-100 environment . (P0745320)
M5317TX ISDN User Guide (Meridian 1/ETSI Voice Features)
- contains instructions for using Meridian 1 voice features. (P0745107)
M5317TX ISDN User Guide (NI-1 Voice Features: AT&T
Environment) - contains instructions for using voice features in the
AT&T switching environment. (P0744825)
M5317TX ISDN User Guide (Meridian Feature Transparency
Voice Features) - contains instructions for using Meridian Feature
Transparency (MFT) voice features. (P0738278)
M5317TDX Data Communications Guide - contains information
about both packet-switched and circuit-switched data transmission using the
M5317TX.(P0745110)

vi

vii
Contents
Chapter 1 - About the M5317TX and its installation 1
M5317TX displays and controls 2
M5317TX models 3
M5317TX firmware 3
Downloading firmware upgrades 3
Service Profile Management 3
M5317TX installation 4
Chapter 2-Preparing to install the M5317TX 7
Installation parameters and settings 7
Signalling type 7
B Channel configuration for voice and data service 8
Terminal Endpoint Identifiers (TEIs) 8
Service Profile Identifier (SPID) 9
Directory numbers (DN) 9
Call handling mode 9
Hardkey assignments 10
Encoding law (A/Mu) 11
Dial plan 11
Presentation indicator 11
Downloading parameters 12
Server directory numbers 12
Trunk facilities (LAPB) 12
Server downloading method (Dnld TY) 12
Downloading Bearer Capability (Dnld BC) 12
Preparing the installation site 13
Inspect the site 13
Unpack the M5317TX 15
Prepare the M5317TX 16
Select the power supply configuration 17
Power source 17
Restricted powering 17
Set the power switches 17
Apply power to the set 18

viii Contents
Chapter 3-MainROM configuration 19
Entering BootROM/MainROM configuration 20
Configuring the MainROM using the Install Menu 21
Configuring the MainROM using the Network and
Keys Menu 26
Using the Network Menu 27
Using the Keys Menu 29
DN and Feature Key assignment 30
Invoking SPM from a working set 32
Chapter 4-BootROM configuration 33
Chapter 5-Customizing the M5317TX 39
Verifying the datafill 39
Verifying the protocol 40
Displaying the firmware version 40
Setting the date and time 41
Setting the display contrast 42
Setting the volume levels 42
Selecting the ring tone and cadence 43
Selecting the display language 43
Labelling the M5317TX 44
Selecting the customer documentation 44
Chapter 6-Downloading firmware upgrades 45
Download parameters 45
Server-initiated downloading 46
Telephone-initiated downloading 46
BootROM and MainROM upgrades 46
Preparing to download 47
Downloading a BootROM load 48
Downloading a MainROM load 48
Chapter 7-Installing optional equipment 49
Connecting a headset 50
Chapter 8-Troubleshooting 51
Isolating switch problems 51
Error codes 52
Restoring dial tone 54
Isolating faulty keys 55
Isolating transmission errors 56

Contents ix
Appendix A-Specifications 57
Appendix B-Related documentation 61
Appendix C-Ordering Information 63
Appendix D-Glossary 65
Appendix E-Sample datafills for ISDN lines 67

x

1
1 About the M5317TX and its
installation
M5317TX and CustomNet Installation Guide
The M5317TX is an advanced business telephone for the Integrated
Services Digital Network (ISDN). Combining voice and data
capabilities using a single digital subscriber telephone line, the
M5317TX allows the user to benefit from ISDN features and services
available from the telephone company.
Figure 1-1: The M5317TX

2About the M5317TX and its installation
M5317TX and CustomNet Installation Guide
Figure 1-2: M5317TX displays and controls
Display Shows the directory number of outgoing or incoming calls, the
status of calls, and instructions for operating the set.
Speaker Monitors the progress of a call without lifting the handset.
Handset Used for talking on the phone-automatically selects the prime
directory number when lifted.
Dial pad Used for dialing and for entering information during installation.
Microphone Picks up your voice during handsfree calls.
√Adjusts the volume of the ring, the speaker, and the handset.
Releases a call without replacing the handset.
˙Puts a call on hold.
Softkeys Provides quick access to features or installation options. The
lower line of the display shows the current function of each
key. If more features or functions are available than can be
shown on a single line, the display shows the more... softkey.
more ... Displays more menu options on the display.
Clear Clears the display line showing your input.
<-- Erases the last dialpad number you pressed.
Feature/line
keys Acts as line key or as a feature key depending upon how the set is programmed.
Indicators
No diamond
Steady ª
Slow flashing ª
Fast flashing ª
Indicates the status of the feature/line keys:
Feature or line is not active.
Feature or line is active.
Line is ringing or feature is being programmed.
Line is on hold.

About the M5317TX and its installation 3
M5317TX and CustomNet Installation Guide
M5317TX models
The M5317TX is available in one of two models:
•M5317TX Voice capabilities only. No data transmission
capabilities are available.
•M5317TDX Both circuit-switched and packet-switched data
transmission capabilities are available, in addition to
the standard M5317TX voice capabilities.
The Australian version of the M5317TX is called the CustomNet. The
CustomNet set is identical to the M5317TX and all references to the
M5317TX in this guide apply equally to it.
M5317TX firmware
The M5317TX system software, or firmware, has two components:
•BootROM, which provides basic voice service and downloading
capabilities.
•MainROM, which provides complete voice and data functionality.
Downloading firmware upgrades
M5317TX firmware can be upgraded by a remote computer (or
download server) using the telephone network, or by a local PC using
the M5317TDX serial port. Remote downloading is enabled during
BootROM configuration (chapter 4). Instructions for downloading are
provided in chapter 6.
Service Profile Management
When connected to the DMS-100 with Service Profile Management
(SPM), voice features on the M5317TX can be configured automatically
using a few simple steps, as described in chapter 3.

4About the M5317TX and its installation
M5317TX and CustomNet Installation Guide
M5317TX installation
This guide provides complete instructions for installing the M5317TX in
a variety of switching environments. The use of this guide varies
according to the type of task you are required to perform.
If you are installing a new set :
•obtain the service profile and configuration parameters from the
telephone service provider or system administrator, as summarized
in chapter 2.
•perform instructions in chapter 3 to configure the MainROM with
the service profile and configuration parameters.
•if required, configure the BootROM to enable remote firmware
downloading.
•verify the installation and customize the set using instructions in
chapter 5.
If you are installing optional equipment:
•perform instructions in chapter 7 to install a headset. If you are
installing a data option card, follow the instructions which
accompany the kit.
•configure data parameters on the set by performing instructions in
chapter 3.
If you have added or removed features from your service
profile:
•if Service Profile Management(SPM) is available (check with the
system administrator or telephone company) you can update the
service profile on the M5317TX by invoking the SPM function.
Instructions are in Invoking SPM from a working set on
page 32.
•if SPM is not available, you can change the function of hard and
soft keys by performing Using the Keys Menu on page 29.
If you want to download new firmware to the M5317TX:
•perform instructions in chapter 4 to configure the BootROM with
downloading parameters
•perform instructions in chapter 6 to download the new firmware.

About the M5317TX and its installation 5
M5317TX and CustomNet Installation Guide
If you need to configure the set for basic voice service
only:
•if the M5317TX fails to function as configured in MainROM, you
can configure the set to provide basic voice service for
emergencies using instructions in chapter 4.
If you are moving a set to another ISDN line:
•follow the procedures described above in If you are installing
a new set.

6About the M5317TX and its installation
M5317TX and CustomNet Installation Guide

7
2 Preparing to install the M5317TX
M5317TX and CustomNet Installation Guide
This chapter has three sections:
•Installation parameters and settings discusses the type of
information required to successfully complete the installation
instructions in chapters 3 and 4.
•Downloading parameters describes the type of information
required to enable the M5317TX for firmware downloading using
instructions in chapter 4.
•Preparing the installation site goes through the tasks you
need to perform before you install the M5317TX.
Installation parameters and settings
Before configuring the M5317TX, you need to know about the various
settings required to enable communication with the telephone company
switch. This section describes each type of parameter and setting which
you need to obtain.
If you are a telephone company installer, the service order should
contain all the parameters and settings you need.
If you are an end-user, your telephone company or service provider
must provide the following information:
Signalling type
The signalling type indicates the protocol used by the switch to provide
service to your ISDN line.
The M5317TX can be configured to operate with the following
switches:
•Northern Telecom DMS-100
•Northern Telecom Meridian 1 PBX
•other National ISDN-1 compliant switches.

8Preparing to install the M5317TX
M5317TX and CustomNet Installation Guide
The M5317TX supports the following signalling types and versions as
summarized in table 2-1.
Table 2-1: Signalling Types and Versions
Switch Type Version Configure as:
DMS-100 Functional
(CCITT) *PVC 0 PVC 1
PVC 2 (NI-1)
Austel
NI-1
NI-1
NI-1
Austel
Stimulus
(MFT) PVC 0 PVC 1 MFT0 MFT1
ETSI PVC 0 ETSI
Meridian 1 ANSI(MER1) MER1
ETSI ETSI
Non-NT switches Functional
(CCITT) NI-1 mode NI-1
* Protocol Version Control
B Channel configuration for voice and data service
The M5317TDX can be configured for voice and data service using one
or two B Channels.
•2B + D service enables voice and data calls to be made at the
same time. This configuration requires you to enter a voice TEI
and SPID as well as a data TEI and SPID.
•1B + D service allows either voice or data calls to made, but not
at the same time (sometimes referred to as alternate voice and data
usage). This configuration requires you to enter a voice TEI and
SPID only. The data TEI and SPID are left blank. Note that 1B +
D service is not available for MFT signalling.
Note: The M5317TX (without the data option) may be configured
for voice only.
Terminal Endpoint Identifiers (TEIs)
The M5317TX uses a Terminal Endpoint Identifier (TEI) to establish
each service (voice, circuit-switched data, X.25 packet-switched data)
provisioned on the ISDN line. For 2B+D service, you must enable both
a voice and data TEI. For 1B+D service, only a voice TEI is enabled. If
you have subscribed to X.25 packet-switched data service, you must
also specify a X.25 packet TEI.
The M5317TDX uses dynamic TEIs for both circuit-switched voice and
data services. A dynamic TEI is an identifier where the value is
automatically determined when the set initializes-it is enabled by

Preparing to install the M5317TX 9
M5317TX and CustomNet Installation Guide
entering an asterisk (•) in the configuration menu. A packet-switched
TEI is static and is enabled by entering an actual TEI value (1-63).
Service Profile Identifier (SPID)
The SPID is a unique number which the switch uses to identify the
location and features on the M5317TX. The SPID can be up to 20
digits long-the standard for DMS-100 switches is a 14 digit number,
which is structured as follows:
•3 digit area code
•7 digit directory number (same as the Prime Directory Number)
•2 digit optional suffix (00-99)
•2 digit terminal ID (00-62) when using NI-1 signalling
(not required on pre-NI-1 DMS lines, i.e. PVC0 or PVC1)
For Meridian 1, the SPID is a 1-9 digit number, usually a four-digit
number identical to the Prime Directory Number (PDN).
In ETSI mode, a SPID is not required-leave as a blank when
following the installation instructions in chapters 3 or 4.
Directory numbers(DN)
The Voice directory number is the number someone can dial to reach your
M5317TX for spoken conversation. In addition to your Prime Directory
Number (PDN), your set may have other directory numbers (including
some which are shared with other sets). The X.25 DN is the number dialed
to establish a packet-switched data link with your set, while the Data DN is
the number used to establish a circuit-switched data call.
Directory numbers can be up to 12 digits long.
When configuring 1B + D service, you must enter a data DN (even though
you are not entering a data TEI or SPID).
Call handling mode
The M5317TX can be configured as a CACH (Call Appearance Call
Handling) set when using NI-1 signalling. When set to CACH mode,
the switch treats lines on the M5317TX as call appearances. When set
to NoCACH, the switch treats the lines as directory numbers.

10 Preparing to install the M5317TX
M5317TX and CustomNet Installation Guide
Hardkey assignments
The service order must indicate the function for each of the hard keys
shown in Figure 1-1. Hardkeys can be assigned as either line
appearances or feature keys. Some hardkeys have pre-assigned
functions depending upon the signalling type being used on the set.
Hardkey numbering and pre-assigned functions differ between
Functional signalling, MFT PVC0, and MFT PVC 1-consult
figure 2-1 for the scheme used at your installation.
Figure 2-1: Hardkey assignments
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Handsfree
11
10
9
8
71
2
3
4
5
6»
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Handsfree
10
9
8
7
61
2
3
4
5
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11
10
9
8
71
2
3
4
5
6
12
Mute
Functional Signalling MFT (PVC 0)
MFT (PVC 1)