Northern Telecom DisplayPhone User manual

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CongrattJlations, you ar~ among th~ first to ~xperi~nce
one of the most advanced office communications
syst~ms yet d~veloped ... DISPLAYPHONE.
DISPLAYPHONE is an int~grat~d business tel~phone
and data terminal that offers convenience features and
capabilities far beyond anything that has ever
b~en
available before in one unit.
As abusiness
t~l~phon~ it f~atur~s on-hook dialing, last
number re-dial, directory mE:}mory, automatic dialing, a
recall worklist and a
sp~aker for group listening.
As adataterminal it can be used to access both remote
and local dataservices.
DISPLAYPHONE is capable of handling both
voic(3 and
data calls at the
sal1"le time, so you·can talk to someone
'while accessing adata base and viewing information on
the CRT display. It also off~rs other s~rvicE3s ... a
continuous day/dateclock,
at~lE3phon~ cali timer and a
r~minder s~rvic~ that brings messages to your atten-
tion.
DISPLAYPHONE is self-instructing through its visual
prompts and changing 'soft keys' that lead
th~ userfrom
one operation to another.
To deriv~ th~ most benefit from all of the many f~atur~s
off~r~d, this guide has been prepar~d in thre~ main
sections which provid~ step-by-step instructions for
~ach operation.
It
is r~commendE3d that you begin by setting up your
display clock and
t~lephone directory, and acquainting
yourself with all of the
oth~r s~rvices and f~atures that
are available. This will allow more efficient use of the
equipment as you work with the
telephon~ and data
s~ctions of the guid~.
You will find aconvenient index at the back to help you
locat~ specific s~ctions. If at any time you need help,
call your DISPLAYPHONE
repr~sentativ~. In most
cases he should be
abl~ to answer your questions over
the
phon~.
DISPLAYPHONE .... an important step in e$tablishing
an effectiv~ bU$iness communication syst~m.
NOTE: Before using DISPLAYPHONE it is necessary to set the dialing operation to the appropriate mode. Instructions for this setting can be found on page21.
Displayphone is atrademark of Northern Telecom Limited.
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Howto use your DISPLAYPHONE ...
... as a Telephone
... as a Data Terminal
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2
PLACING ACALL
ON-HOOK DIALING
DIALING FROM THE
DIRECTORY
1. Pick up th~ hands~t. DISPLAYPHONE automatically sel~cts Iin~ 1for your call.
If line 1is
in use, th~ r~d light for thCit Iin~ will b~ lit, and you can s~l~ct Iin~ 2
for your call.
2. Dial the numb~r using the main keypad. The numb?r b~ing dialed will app~ar in
the upper left hCind corner of th~ scre~n.
3. To put a CCiIl on hold d~pre?? th~ same lin~ k~y CigCiin. To r~turn to the call d~pr~?s
the k~y again.-
4. To terminat~ the call replac~ th~ hcmd?et, or if you wi?h to make Cinoth~r call,
depress the RELEASE
k~y.
1. Without lifting th~ hand?et, s~l~ct an available lin~. Th~ built-in sp~aker will
automatically turn on.
2. Dial the number.
3. When th~ pCirty call~d an?wers, pick up th~ handset.
NOTE: Anumber may be pre-dialed by simply dialing the numberto be called.
DISPLAYPHONE will automatically dial the numberas soon as you depress aline key
or pick up the handset. If the pre-dialed number is entered incorrectly it can be
cancelled by depressing the
DELETE/ENTRY key. The corrE3ct numbercan then be
re-entered.
To call a numb~r thCit has b~~n pr~viously entered into your dir~ctory:
1. Depress the DIRECTORY k~y. An index listing of numb~red cCit~gori~s (from 1
to
~) wtJI app~ar on the scr~en.
~. S~I~ct the numberof th~ category that holds the party you wCint to call by
depres?ing that number on the mCiin keypad. A displCiY will app~ar on th~ scr~~n
showing all th~ nCimes stor~d in that category.
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3
In addition, arow offive white designations will appear at the bottom of the
screen. These correspond to the five softkeys on the main keypad. The functions
of each of these soft keys, and their corresponding designation, change
according to the mode of operation being used.
In the directory mode, the designations and functions are as follows:
a) NEXT.;,;...depressing thecorresponding softkey advancesthe displayto the next
.page of the directory;
b) PREV=depressing this soft key returns the display to the previous directory
page;
c) INDEX=depressing this soft key returns the display to the index of categories
for the directory.
d) CHANGE=this softkey is used for modifying or adding entriesto the directory,
See page 8for details.
e) RECALL=see feature description on page 4.
3. Selecttheoneyou wantto call bydepressing itsnumberon the main keypad. The
selectedname
willbe highlighted and the actual phone numberwill appear in the
upper left corner of the screen.
4. DISPLAYPHONE will dial the number automatically once you.select aline or lift
the handset.
NOTE: See page 5for setting up directory.
... as a Data Terminal
.. . for Special Services
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4
LAST NUMBER RE-DIAL
RECALL FEATURE
If for any reason you want to re-call thE3la?t number dialE3d:
If both lin?s are free:
1. Depress the '#' kE3Y on thE3 main k?ypad. The last numbE3r callE3d on lin? 1will
appear
in thE3 upPE3r lE3ft corn?r of th? screE3n. By depressing th? '#' key again, th?
lastnumber callE3d on IinE3 2will apPE3ar.
2, Sel~ct afree line and DISPLAYPHONE will automatically dial the number
display?d. .
If only one line is fr?e:
1. DE3pressthE3 '#' key. ThE3last number called on the fr?e linE3 will appear.
NOTE, Last number re-dialCan be activated in the reverse order i.e. -first select the
line and then depress the
'#' key. The last number called on that line will be re-dialed.
After a numbE3r has been dialed, it can be sav?d for automatic recalling at a latE3r
time, by depres?ing th? ?oft kE3Y belowthe word KEEP which appears at th? bottom
of the scr?en
everytimE3 anumber is dialed.
To access thE3se numbers:
1. DeprE3ss DIREC10RYand the word RECALL will appear at the bottom of the
scr?en (if no numbE3rs hav? be?n ?tored RECALL will not appear).
2. [)epr?ssth? soft key b?low RECALL and alist of all thE3 numbE3rs you hav? kept
will
apPE3a·r on the screE3n.
3. Depressthe indE3x numberth?t corrE3sponds to the numberyou want recalled and
that
numbE3r will appear in thE3 tOplE3ft hand corner of the SCrE3?n.
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To dial the nurnber autornatically, select afree line;
TheRecall feature
Can be used as aconvenient work listshowing all those nurnbers
you wish to call in agiven period.
cont;
5
TO DELETE SPECIFIC
ENTRIES FROM THE
RECALL LIST
TO CLEAR ALL NUMBERS
FROM THE RECALL LIST
SETTING UP THE
DIRECTORY
1; Depress DIRECTORY
2. Depress RECALL soft key.
3; Depress the numberof the entry'to the deleted. It will be highlighted.
4; Depress CHANGE soft key.
5. Depress DELETE soft key.
6; The entry is rernoved and the remaining recall nurnbers are packed.
1. Depress DIRECTORY
2. Depress the RECALL soft key;
3. Depress the CHANGE soft key;
4. Depress the CLEAR soft key;
When you are ready to set up yourdirectoryfor the first time, your DISPLAYPHONE
must be "iniWilized" to clear the memory ofall previously stored information;
To perform initialization:
1. Depress SERVICES.
2. Depress '0' on the main key pad. The screen will clear and the prompt
PASSWORD will be displayed.
3. Enter the password '78' on the rnain keypad.
CAUTION: This operation will cause the directory reminder entries, recall lists and
automatic log-in sequencesto be removed.
4; Depress 'EXIT'soft key to return to SERVICES index.
... as a Data Terminal
.. . for Soecial Services
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ENTERING THE
DIRECTORY INDEX
DISPLAYPHONE
i~ capabl~ ofstoring nam~s and telephone numbers which can be
dialed automatically from
th~ dir~ctory.
B~for~ setting up your directory in DISPLAYPHONE, it may b(3 h(3lpful to first
organiz~ it on a she~t of paperso you can refer to it wh~n you ar~ actually (3ntering
the information into m(3mory.
First select up to 9 g(3n(3ral categori(3s. For exampl~:
1. Em~rgency Numbers
2. Inter-offic~ Numb~rs
3. Personal Numbers
4. Data Numbers
§. Etc.
Within each of
the~~ categori(3s s~lect upto 9numbersthat you dial most frequently.
For
~xampl(3, in Category 1, Em~rg(3ncy numbers could b~:
1. Police
2. Fire
3. Doctor
4. Insurance Ag(3nt
§. Poison Control
e. Etc.
The same proc(3dure would
b(3 follow~d for the oth(3r cat(3gori(3s.
Using th~ previous example, an ind(3x would be entered Cis follows:
1. Depre~s DIRECTORY.
2. Depre~s th(3 CHANGE soft key.
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.......................
3. Selectthe item to be changed (in this case category 1) by depressing the nurnber
'ion the main keypad.The soft keys DELETE and MODIFY will appear, and the
category field will be highlighted; "
4. Depress the MODIFY soft key.
5. Using the typewriter keyboard, enterthe category heading by typing 'Ernergency
Numbers';
6. Lock this information into the memory by depressing the EXITsoft key.
7. The screen will show the index with the new entry in place.
To build the rest of the index repeat this procedure.
7
ENTERING NAMES AND
NUMBERS INTO THE
DIRECTORY
Now that you have the categories set up, names and numbers that you want in
each category may be entered as follows:
1. Depress DIRECTORY to access the index.
2. Depressnumber'1' on the main keypad to access 'Ernergency Nurnbers'. Anew
set of soft keys will appear at the bottorn of the screen.
3. Depress the CHANGE soft key.
4; Depress the ADD soft key. Two highlighted fields will appearon the screen.
5. Using the typewriter keyboard enterthe name. Depress the TAS soft key and
enter the telephone number using either the rnain key pad orthe typewriter
keyboard. (A rnaximurn of 16digits can be entered into the number field).
6. Lock the entry into the memory by depressing the EXIT soft key, The new entry
will appear on the screen.
cont.
... as a Data Terminal
.. . for Soecial Service~
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MODIFYING THE
DIRECTORY
TO CHANGE AN ENTRY
R~peat the proc~dur~ in ~ach category until Cill requir~d numbers Cire entered.
NOTE: For operation with tie-line number?, or when acce??ing an outside line from a
PBX or CENTREX system, pauses can be entered by depressing the
'*' (asterisk) key
on the main keypad (example
~*23~ ..,). For entering dataservice numbers see
page 13.
Each pau§e =1.§ §econds.
Once th~ nCimes and numb~rs have be~n §tored in the directory, they can b~
modified as follows:
1. Acc~§§ th~ directory PCi9~ with the entry to be modified,
2. D~press th~ numb~r kE?Y corresponding to the ~ntry to bE? modified. ThE? s~l~ct~d
entry will b~ hi9hlighted. ..
3. Depr~s§ th~ CHANGE soft key and Ci n~w s~ri~s of soft k~ys will app~ar, EXIT;
DELETE, INSERT; and MODIFY.
4. Depre§s th~ MODIFY soft k~y, and entry input fi~ld§ will appeCir.
5. Type in the n~w entry nam~ and numb~r.
6. D~press th~ EXITsoft k~y, Cind the displaywill return tothedirectory PCige with the
change§ stored in m~mory. .
NOTE: Depressing the EXIT soft key without making any changes will return the
displayto the selected page of the directory, This provides an alternate mode of
verifying aDIRECTORYentry.
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9
TO ADD AN ENTRY
TO DELETE AN ENTRY
See page 7for 'Entering names and numbers into the directory'. These steps will
add entries in the order they are input.
Alternatively, entries can be input and assigned specific positions in the list. For
example, if aparticulardirectory page has six entries, and you wish to assign an
additional entry to the first position on the list, proceed as follows:
1. Access the directory page to b~ modified.
2. Depress nurnber '1'. The entry already assigned the nurnber '1' position will be
highlighted;
3. Depress the CHANGE key.
4. Depress the INSERT key. Entry input fields will appear.
5. Type in the new entry narne and number;
6. Upon completion, depress the EXIT key. The new entry will be autornatically
inserted in the selected position ofthe list, and the original entries wll be shifted
accordingly.
1; Access the directory page with the entry to be modified.
2: Depress the numberkey corresponding to the entry to be rnodified. The selected
entry will be highlighted.
3. Depress the CHANGE soft key and anew series of soft keys will appear, EXIT;
DELETE, INSERTand MODIFY
4. Depress the DELETE soft key. The name and number will be removed from the
directory memory and the other entries will be repacked accordingly.
NOTE:If acategoryentryon the directory index is deleted, all numbers in thatcategory
will also be deleted.
Forcategory change ordeletion; lock in the index page by depressing the CHANGE
soft key and then select the entry to be rnodified.
... as a Data Terminal
.. . for Soecial Service~
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10
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____ l _
Howto use your DISPLAYPHONE ...
.. . as a Data Terminal
... for Special Services
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12
USING DISPLAYPHONE
AS AREMOTE DATA
TERMINAL
MAKING AREMOTE DATA
CALL MANUALLY
-- _.-
DISPLAYPHONE can b~ used a? afully operational dataterminal to com-
municat~ with any remote data base service that us~s the dial-up tel~phone
network and supports a?ynchronous 300 Baud terminals. Datacalls can only be
made on line
2. AData call can be mgd~ through th~ main key pgd or automatically
dialed from the
Displayphon~ dir~ctory. The identification codes for access to
individual data services can be input manually orautomatically through
Displayphon~'s Semi-Automatic Log-in featur~.
B~for~ adata call can be made, the DISPLAYPHONE terminal profile mu?t be
set to correspond with the protocols ofthe hostcomputer.
To s~t the terminal profil~:
1. Depress SERVICES.
2. Depress number '4' on the main keypad to acc~ss DISPLAYPHONE Utilities.
3. Depr~ss number '2' to acces? the Terminal Profile mod~.
4. Using the typewrit~r keyboard s~t the t~rminal profile for:
40 or 80 characterdisplay
-- ent~r ~ither '4' or '8'.
scroll or paging display
mod~-ent~r either'S' or 'P'.
full or half
dupl~x -- ent~r eith~r 'F' or 'H'.
odd, even or mark
parity-~nter eith~r '0', 'E' or 'M'.
5. Lock in the Terminal Profil~ by d~pr~ssing th~ EXIT?oft k~y.
e. Depress SERVICES.
Now thatthe
T~rminalProfile has b~enset, amanu?lIy dial~d datacall can be made
in the following manner:
1. Dial th~ t~lephone numb~r of the data service u?ing the tel~phone k~ypad.
2. D~press the DATA soft key.
3. Select LINE 2, and wait until connection to data base has been established.
4. Ent~r the appropriate acc~ss information using the typ~writer keyboard.
5. To terminate adata call, r~-d~pr~ss LINE 2, then release.
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13
ENTERING AREMOTE
DATA CALL INTO THE
DIRECTORY
NOTE: It is possible to make both voice and data calls simultaneously on
DISPLAYPHONE. If you are
on adata call and you want to make avoice call, depress
line 1and make yourcalL The screen will revert to normal telephone display. To regain
display of the datacall,depress the SCREEN key.
You will note that under normal conditions, it is impossible to drop either
the voice or
datacalls without first re-depressing the active line and then depressing the RELEASE
key. Furthermore, during avoice
and/or datacall, it is possible to access the directory
or any of the special services without affecting the calls
in progress.
When in adata mode, the designations on the main key pad are re"assigned as
follows:
'*' becomes '.' (period)
'#' becomes ',' (comma)
ENTER becomes CARRIAGE RETURN
Data service numbers and voice call numbers are entered into the
DISPLAYPHONE directory in asirnilar way.
1; Depress DIRECTORY.
2. Select the page in which dataservices are to be stored.
3, Depress the CHANGE soft key.
4. Depress the ADD soft key. The highlighted fields will appearon the screen.
5. Enter the name of the data service. Depress the TAS soft key and enter the
telephone number required to access the service.
6. With the cursor still in the Nurnber field, de"press the letter '0' on the keyboard.
Note that VOICE underthe telephone number now reads DATA.
1. Depress the EXIT soft key to lock in the information, and the terminal profile field
will appear.
Important: If the EXIT soft key is notdepressed, the previously input inforrnation
will be lost and no entry will have been stored. cont.
··· for Special Services
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14
MAKING AREMOTE DATA
CALL USING THE
DIRECTORY
SETTING THE SEMI-
AUTOMATIC LOG-IN
DATA FEATURE
8. Enter the Terminal Profile informgtion as indicated on page 12 for 'Making a
remote data call mgnually',
st~p 4.
~. D~pr~ss th~ EXIT~oft key ggain to stor~ th~ information, and th~ ngm~ of th~ new
entry will
gpp~ar with th~ others.
1. Depr~ss directory.
4. Depress the index numb~r that will gCC~SS your data s~rvic~s.
3. D~pr~ss the numberfor the qatg s~rvice you want to regch. The number will
appear in the
upp~r left corn~r of th~ ~creen, and th~ nam~ of th~ ~~rvice will b~
highlighted.
4. Sel~ct LINE 2. The number will b~ dial~d automaticglly.
5. Wh~n call is connected, ent~r your acc~ss information a~ provid~d by the data
service.
(~.g. access cod~~, pa~swords, etc.)
6. Termingte cglI by d~pr~~sing LINE 2, then RELEASE.
To ~xpedite acc~~s to r~mote data base services you may want to store ~ome
or all of the necessary access and identification information required, by ent~ring
it into the DISPLAYPHONE m~mory. To setthe memoryfollow the first 4steps of the
previous instruction
on 'Making a r~mot~ data call from th~ directory', then:
5. Wh~n the callis conn~cted, d~press th~ LEARN soft k~y.
6. Enter the acc~ss information gS you would normally. All the information will be
stored automatically.
7. Leave th~ learn mode by d~pressing th~ EXIT soft k~y.
NOTE: In the event an inputerror is made on the log-in sequence, the last entrycan be
deleted by depressing the CANCELsoft key.
Some log-in sequences will require pauses between inputs (eg. autospeed modems
oftenrequire apause between the initial autospeed character and the carriage return).
Depressing the PAUSE soft key will store aone second pause. Repeated depressions
will store acorrespondingly longer pause,
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-_ ....
-----
MAKING ADATA CALL
USING THE SEMI-
AUTOMATIC LOG-IN
SECURITY
USING DISPLAYPHONE
AS A LOCAL COMPUTER
TERMINAL
15
Once the Semi..;AutomatiC Log..;in information has been set in the DISPLAYPHONE
rnernory, aremote data call can be rnade much more quickly and conveniently.
Follow the first 4steps as outlined
in 'Making aremote data call frorn
DISPLAYPHONE's directory', then:
5. When call is connected, depress AUTOTX soft key.
6. Depress SEND soft key.
7. Completethe log-in sequence by simplydepressing the SENDsoft key everytime
it appears.
NOTE: If during the course ofthe semi-automatic log-in sequence you wish to exitfrom
the sequence, depressthe EXITsoft key.
For security reasons you may want to enteronly part of your identification
information on the Semi..;Automatic
Log..;in. To accornplish this, enter information on
the 'learn' mode up to the point where you want to omit information. Then depress
the 'manual'soft
key. The inforrnation you input manuallywill not be stored as part of
the log..;in sequence. To reactivate the 'learning'sequence, push the carriage return
and continue.
On future calls, the SEND soft
key will automatically input your log..;in information
until it comes to the part you have input manually. Upon depressing the SEND soft
key, the screen will prompt with the words 'input manual information'.
DISPLAYPHONEwill notallowfurtheraccess until the missing inforrnation has been
input and followed by acarriage return.
1. Depress SERVICE
2. Depress number '3' to access local data port.
3. Set Baud Rates to match computer by depressing the BAUD soft key.
4. Turn the local data porton by depressing the OFFION soft key.
5. Depress EXITsoft key to return to 'services'.
cont.
.. . for Special Services
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16
6. Depress number '4' to ent~r DISPLAYPHONE Utilities to s~t terminal profile.
7. Depress number '2' for T~rminal Profile.
8. S~t width, mode, duplex and parity to mateh your on-site comput~r (s~epage 12
for details).
9. Depress EXIT to lock in informatioR
10. D~press SCREEN k~y and proc~ed to u?~ DISPLAYPHONE as an on-site
eomputer
t~rminal.
NOTE: On DISPLAYPHONE, remote data calls have priority over on-site data calls. If
you are working in the local data port and you make aremote datacall, the information
that was on the l3creen during your local data call will be IOl3t, and thE3 data portwill be
automatically disabled.
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---------------
Howto use your DISPLAYPHONE ...
... for Special Services
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18
REMINDER SERVICE
TO ENTER AMESSAGE
TO READ AMESSAGE
The DISPLAYPHONE Remind~r S~rvice may be prograrnmed to r~tain messag~s
in its m~mory for up to a y~ar in advance. Th~ tim~ that th~ m~ssag~ $hould come to
yourattention is ~nter~d in the DISPLAYPHONE in advance. Wh~n the pre-$~t time
arriv~s, you will be alerted that the reminder is active bya flashing r~d light beside
th~ SERVICES key. In addition to th~ flashing Iight,Youmay al$ohave a.n audibl~
alert signal if you wish.
1. Depress SERVICES.
Z. Depre$s number '1' on the main k~y pad .to·acce~s the Remind~r Servic~.
3. Depr~s$ th~ CHANGE soft key.
4. D~press th~ ADD soft k~y.
5. Type in th~ r~mind~r messag~ using th~ typ~writer keyboard. (Maximum of 20
characters)
6. Tab to extreme left under TYPE to d~signate th~ kind of r~mind~r signal you
prefer:
-- 'D' (display~d remind~r) for flashing light only
-'T' (tone remind~r) for both flashing light and an audible al(3rt $ignal.
7. Depr(3s$ the EXITsoft k~y. A day, month display will app~ar on the scr~en.
8. Set the tim(3 you want the r~minder to becom~ active using either th(3 main k(3Y
pad or the tYP(3writer keyboard,
9. Depress the EXIT soft key to $e(3 m(3ssage on scre~n with the corr~ct time.
1
O. Depr~s$ EXIT to return to SERVICES display.
NOTE: The loudness.ofthe audible signal can be adjusted by the ALERT VOLUME
control.
1. Depr~ss SERVICES.
2. Depress number '1' on the main key pad to access R(3minder Services.
3. The m(3$sa~~ that activated the al(3rt light and/or ton"(3 will appearflashing on the
screen.
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