Novatel Merlin for GPRS G201 User manual

Merlin for GPRS User’s Manual
Revision 2
For: Windows 98, 98SE, 2000, ME, and XP

Notice: Restricted Proprietary Information
© Copyright Novatel Wireless Technologies Ltd. (2001-2002)
The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd. All rights
reserved. Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless
Technologies Ltd is strictly prohibited. This manual may not, in whole or in part, be copied, reproduced, translated, or
reduced to any electronic or magnetic storage medium without the written consent of a duly authorized officer of Novatel
Wireless Technologies Ltd.
The information contained in this document is subject to change without notice and should not be construed as a
commitment by Novatel Wireless Technologies Ltd. unless such commitment is expressly given in a covering document.
Novatel Wireless Technologies Ltd makes no warranties, either expressed or implied, regarding this document, its
merchantability, or its fitness, for any particular purpose.
Microsoft®, Windows®, Microsoft®Pocket Internet Explorer, Microsoft®Pocket Outlook, and Microsoft®ActiveSync®are
either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other
brand names and product names used in this document are trade names, service marks, trademarks, or registered
trademarks of their respective owners.
Printed and produced in Canada.

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Table of Contents
Getting Started ........................................................................1
The PC Card...............................................................................................................1
The SIM Card Slot......................................................................................................2
The Antenna ...............................................................................................................2
Using the SIM Card ....................................................................................................2
Inserting the SIM Card................................................................................................3
Removing the SIM Card .............................................................................................3
Inserting the Modem into Your Computer...................................................................4
Removing the Modem from Your Computer...............................................................4
Installing the Modem Software ..............................................5
Configuring the Modem..........................................................9
Single Pre-defined Connection Profile........................................................................9
Multiple Pre-defined Connection Profiles..................................................................10
User Defined Connection Profile ..............................................................................10
Creating a GPRS Connection Profile........................................................................11
Creating a GSM Connection Profile..........................................................................14
Using the Modem Manager ..................................................17
Launching the Modem Manager......................................................................................17
Entering Your Account PIN .............................................................................................18
Entering a PUK................................................................................................................20
Connecting to the Network..............................................................................................21
Using Multiple Connection Profiles..................................................................................22
Disconnecting from the Network .....................................................................................23
Quitting the Modem Manager..........................................................................................24
Creating a New Connection Profile.................................................................................24
Editing a Connection Profile............................................................................................25
Deleting a Connection Profile..........................................................................................26
Setting a Connection Profile as Default...........................................................................27
Viewing a Connection Profile’s Properties ......................................................................27
Using the Automatic Network Search Feature28
Using the Manual Network Search Feature28
Viewing the Network Connection History29
Keeping the Modem Manager Always Visible30

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Hiding the Modem Manager Window..........................................................................................................30
Collapsing or Expanding the Modem Manager...........................................................................................31
Viewing New Text (SMS) Messages ..........................................................................................................32
Accessing the Modem Manager Online Help .............................................................................................32
Accessing Novatel Wireless Web Support................................................................................33
Modem Manager Reference.....................................................................35
Modem Manager Main Window..................................................................................................................35
System Tray Icons......................................................................................................................................36
Connection Manager Window.....................................................................................................................37
Detailed Status Report Window..................................................................................................................37
Modem Properties Window.........................................................................................................................39
About GPRS Modem Manager Window .....................................................................................................40
GPRS Connection Profile Properties Window............................................................................................41
GSM Connection Profile Properties Window..............................................................................................43
The Options Window ..................................................................................................................................44
The Add Connection Wizard.......................................................................................................................44
Glossary ....................................................................................................45
Technical Support ....................................................................................49

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Getting Started
This chapter describes the various components of the Merlin for GPRS G201 PC
Card modem.
Merlin for GPRS Modem Components
The Merlin for GPRS modem has three general components:
• The antenna,
•ThePCCard,and
• The SIM card slot.
Figure 1 shows a top view of the modem and indicates the location of the general
components.
Figure 1 Modem Components
The PC Card
The PC Card, shown in Figure 1, contains the modem’s circuitry. When this card
is inserted into your computer’s PC Card slot, the portion of the card containing
the SIM card slot and the antenna will remain outside the slot. To prevent
damage, you should always remove the modem from the PC Card slot whenever
you move your computer.
Antenna
Modem Face
SIM Card
Slot
PC Card

2Getting Started
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The SIM Card Slot
You must insert your SIM card into the SIM card slot, shown in Figure 1, in order for your modem
to access your GPRS or GSM network account information and connect to the network. See
“Using the SIM card” on page 2 for more information.
The Antenna
The Merlin for GPRS modem’s antenna can be rotated in many directions to receive the best
signal reception.Rotate the antenna up and out of the way when you insert the modem into your
computer’s PC Card slot. Fold the antenna against the back of the modem for storage, as shown
in Figure 2, once you have removed it from your computer.
Figure 2 Storing the Antenna
Using the SIM Card
In orderto use your Merlin for GPRS modem, you must have a GSM/GPRS network account. Your
network account information is stored on the SIM card, shown in Figure 3.
Figure 3 SIM Card
The SIM (Subscriber Identity Module) card contains a small amount of memory and a processor
to assist in the management of your account information.
SIM Card
Contact Point
Orientation
Notch

Getting Started 3
Manual Revision 2
The SIM card uses contact points to connect with the modem. You must take care not to damage
the contact point.
The orientation notch is used as a reference for properly inserting the SIM card into the modem.
Inserting the SIM card incorrectly will prevent the modem from communicating with the network.
Inserting the SIM Card
The SIM card is inserted into the SIM Card Slot, as shown in Figure 4.
Figure 4 Inserting the SIM Card
Verify that the SIM card contact point is facing upward and that the orientation notch is located
to the left of the modem. An illustration of this procedure is stamped on the bottom of the modem.
See Figure 5.
Removing the SIM Card
Remove the SIM card using the SIM Card Removal Slot, located on the bottom of the modem,
shown in Figure 5.
Figure 5 Removing the SIM Card
SIM Card
Removal Slot
SIM Orientation
Illustration

4Getting Started
Manual Revision 2
To remove your SIM card, insert a pointed device, such as the tip of a stylus, in the SIM Card
Removal Slot, and gently move the SIM card to the left and out of the slot.
Inserting the Modem into Your Computer
To insert your Merlin for GPRS modem, locate the PC Card slot on your computer, rotate the
antenna into the upright position, verify that the modem is face up, and insert the front end of the
modem into the PC Card slot (the end opposite of the SIM card slot).
Removing the Modem from Your Computer
To remove the Merlin for GPRS modem, first click the PC Card tray icon (located in the
bottom-right corner of your desktop) to stop the modem. A message will appear instructing you
that it is now safe to remove your modem. Press the PC Card slot eject button and remove the
modem from the PC Card slot.
Note: Make certain you use a blunt, thin, plastic object to remove the SIM card. Donot use
a sharp object as you could damage the modem’s circuitry. Do not use a pencil, as pencil
leads can break off in the SIM Card Removal Slot and damage the modem.
Note: The PC Card slots must be able to accept Type II PC Cards.

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Installing the
Modem Software
Before you can use your Merlin for GPRS PC Card modem, you must first install
the GPRS Modem Manager software onto your computer. This chapter will guide
you through the installation procedure.
To install the Modem Manager:
1. Insert the Installation CD into the CD drive of your computer. The Installation
program will automatically launch, and display the Welcome window, shown
in Figure 6.
Figure 6 Welcome window
Note: Do not insert the modem into your computer until the software installation is
complete.

6 Installing the Modem Software
Manual Revision 2
2. Read the contents of the window and click Next to continue. The License Agreement
window will be displayed, shown in Figure 7.
Figure 7 License Agreement window
3. Read the License Agreement and click I have read and agree to the above terms if you
are satisfied with the conditions of the agreement.
4. Click Next to continue. The Destination Folder window will be displayed, as shown in
Figure 8.
Figure 8 Destination Folder

Installing the Modem Software 7
Manual Revision 2
5. Select the desired folder for the Modem Manager software installation. Most users will select
the default directory. If you would like a shortcut to the GPRS Modem Manager placed on
your desktop, select Place a shortcut on the desktop.
6. Click Next to continue. The Installing window will be displayed, shown in Figure 9. The
Modem Manager program will be installed in the folder indicated previously.
Figure 9 Installing window
Once the Modem Manager has been successfully installed, the Installation Complete
window will be displayed, shown in Figure 10.
Figure 10 Installation Complete window

8 Installing the Modem Software
Manual Revision 2
7. Click Finish to exit the installation program.
8. Insert the Merlin for GPRS modem into your computer’s PC Card slot. Windows will display
the Found New Hardware window, shown in Figure 11.
Figure 11 Found New Hardware window
Windows will install the necessary drivers in order for your Merlin for GPRS modem to connect
to the network.
Use the Modem Manager software to configure and control your modem. To access the Modem
Manager software, double-click the Modem Manager desktop icon (if you requested the shortcut
be placed on your desktop), or select Start
-> Programs -> Novatel Wireless -> Merlin GPRS
-> GPRS Modem Manager.
Note: Depending on the operating system you are using, you may be prompted to restart your com-
puter in order to complete the installation procedure. Click Yes to restart your computer
immediately. Once your computer has restarted, continue to Step 8.

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Configuring the
Modem
Your Merlin for GPRS G201 PC Card modem may have come preconfigured with
one or more connection profiles. A connection profile contains the necessary
information to identify your modem to your service provider and access your
GPRS or GSM account.
Depending on the configuration of your software and your service provider, you
will be required to complete one of the configuration paths listed below. The
appropriate configuration process will be launched automatically. You will not
need to choose the configuration path.
The configuration paths are:
•Single pre-defined connection profile,
•Multiple pre-defined connection profile, and
•User defined connection profile.
Single Pre-defined Connection Profile
If your service provider has configured their network so that all clients will use a
single point of access, a network connection profile will have been previously
installed. In this instance, once you install the Modem Manager software and
reboot your computer, no other configuration is necessary. When the Modem
Manager is launched, it will use the pre-defined connection profile to connect to
the network when directed (provided you have a GSM or GPRS account with the
designated service provider).
Note: The modem must be inserted in the PC Card slot during the configuration
process. See Inserting the Modem Into Your Computer on page 4 for
more information.

10 Configuring the Modem
Manual Revision 2
Multiple Pre-defined Connection Profiles
If your service provider has configured their network to allow clients network access through one
of several pre-defined connection profiles, once the Modem Manager is launched, you will be
required to select the desired profile (as indicated by your service provider) from the Connection
Selection window in order to connect to the network. See Figure 12.
Figure 12 Connection Selection window
Highlight the specified connection profile and click Connect.
User Defined Connection Profile
In order to register and connect to your service provider’s GPRS or GSM network, you must first
create a network connection profile.
Once you have completed the installation procedure, launch the Modem Manager by double-
clicking on the desktop icon (if you requested an icon be placed on your desktop), shown in
Figure 13.
Figure 13 Modem Manager Icon
Alternately, you can launch the Modem Manager by selecting Start -> Programs -> Novatel
Wireless
-> Merlin GPRS -> GPRS Modem Manager.

Configuring the Modem 11
Manual Revision 2
When the Modem Manager application is initially launched, the Setup dialog box will open,
shown in Figure 14.
Figure 14 Setup dialog box
You must create a connection profile before you can connect to the Internet. If you choose to
create the connection profile now (click Create Connection Now), the Add Connection Wizard
will launch in order to guide you through this procedure. If you choose to delay creating a
connection profile, you must access the Add Connection Wizard through the Connection
Manager window. The Add Connection Wizard allows you to create either a GSM or GPRS
network connection profile. Your service provider will indicate which network type to use when
creating the connection profile.
If your service provider uses a GPRS network type, see the section below. If your service provider
uses a GSM network type, see Creating a GSM Connection Profile on page 14.
Creating a GPRS Connection Profile
To create a GPRS connection profile:
1. Select Connection Manager from the Tools menu. The Connection Manager window will
be displayed, shown in Figure 15.
Figure 15 Connection Manager window
Note: If you chose Create Connection Now from the Setup window, shown in Figure 14, the Add
Connection Wizard will automatically launch (you will not see the Connection Manager win-
dow).

12 Configuring the Modem
Manual Revision 2
2. Click Add. The Add Connection Wizard will launch, and display the Connection Name
dialog box, shown in Figure 16.
Figure 16 Connection Name dialog box
3. Type the name of your connection profile in the Connection Name text field (any name of
your choice).
4. Click Next to continue. The Connection Type dialog box will be displayed, shown in Figure
17.
Figure 17 Connection Type dialog box
5. Select the GPRS radio button (as indicated by your service provider).
6. Click Next to continue. The GPRS Protocol dialog box will be displayed, shown in Figure
18.
Figure 18 GPRS Protocol dialog box

Configuring the Modem 13
Manual Revision 2
7. Type the APN (Access Point Name), obtained from your service provider, into the APN field.
8. Enter the Primary and Secondary DNS addresses (obtained from your service provider)
into the appropriate fields, or if you have been instructed by your service provider to have
the Modem Manager automatically search for the DNS addresses, select the Obtain DNS
server addresses automatically check box.
9. Click Next to continue. The Enter User Information dialog box will be displayed, shown
Figure 19.
Figure 19 Enter User Information dialog box
10. If your service provider requires you to enter a user name and password, select A user
name and password are required by my carrier, and enter the user information (obtained
from your service provider) into the appropriate fields.
If your service provider does not require a user name or password, leave all fields empty.
11. Click Next to continue. The Default Connection dialog box will be displayed, shown in
Figure 20.
Figure 20 Default Connection dialog box
12. Select Yes to make the new network connection profile your default connection, or No to
keep the existing default connection profile settings.
13. Click Finish to add the new network connection profile to the Connection Profile list pane.

14 Configuring the Modem
Manual Revision 2
Creating a GSM Connection Profile
To create a GSM connection profile:
1. Select Connection Manager from the Tools menu. The Connection Manager window will
be displayed, shown in Figure 21.
Figure 21 Connection Manager window
2. Click Add. The Add Connection Wizard will launch, and display the Connection Name
dialog box, shown in Figure 22.
Figure 22 Connection Name dialog box
3. Type the name of your connection profile in the Connection Name text field (any name of
your choice).
Note: If you chose Create Connection Now from the Setup window, shown in Figure 14, the Add
Connection Wizard will automatically launch (you will not see the Connection Manager win-
dow).

Configuring the Modem 15
Manual Revision 2
4. Click Next to continue. The Connection Type dialog box will be displayed, shown in Figure
23.
Figure 23 Connection Type dialog box
5. Select GSM-Data radio button (as indicated by your service provider).
6. Click Next to continue. The GSM Protocol dialog box will be displayed, as shown in Figure
24.
Figure 24 GSM Protocol dialog box
7. Type your User Name,Password, and Phone Number (these items are obtained from your
service provider) into the appropriate fields.

16 Configuring the Modem
Manual Revision 2
8. Click Next to continue. The Default Connection dialog box will be displayed, shown in
Figure 25.
Figure 25 Default Connection dialog box
9. Select Yes to make the new network connection profile your default connection, or No to
leave the existing default connection profile settings.
10. Click Finish to add the new network connection profile to the Connection Profile list pane.