Novexx Solutions ALX 92x User manual

Bedienungsanleitung / Handbuch / Datenblatt
Sie benötigen einen Reparaturservice für Ihren Etikettendrucker
oder suchen eine leicht zu bedienende Etikettensoftware?
Wir helfen Ihnen gerne weiter.
Ihr artner für industrielle Kennzeichnungslösungen
Drucksysteme Janz & Raschke GmbH
Röntgenstraße 1
D-22335 Hamburg
Telefon 49(0)40 – 840 509 0
Telefax 49(0)40 – 840 509 29
[email protected]
www.jrdrucksysteme.de

Bedienungsanleitung / Handbuch / Datenblatt
Maßgeschneiderte Lösungen für den Etikettendruck und die Warenkennzeichnung
Seit unserer Gründung im Jahr 1997, sind wir erfolgreich als Partner namhafter Hersteller und als
Systemintegrator im Bereich der industriellen Kennzeichnung tätig.
Unser Motto lautet:
So flexibel wie möglich und so maßgeschneidert wie nötig.
Ich stehe mit meinem Namen für eine persönliche und
kompetente Beratung. Wir hören Ihnen zu und stellen mit Ihnen
eine Lösung zusammen, die Ihren individuellen Anforderungen
entspricht. Für Sie entwickeln unsere erfahrenen Techniker und
Ingenieure neben Etikettiermaschinen, maßgeschneiderte
Komplettlösungen inklusive Produkthandling,
Automatisierungstechnik und Softwarelösung mit Anbindung an
Ihr Warenwirtschaftssystem.
Ich freue mich von Ihnen zu hören.
Bis dahin grüßt Sie
Jörn Janz
Hier finden Sie Ihren Ansprechpartner:
http://www.jrdrucksysteme.de/kontakt/

Release 3 - 6/2016
SERVICE MANUAL
ALX 92x
Print & Apply system

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Using the Documentation
Copyright........................................................ 2
Documentation structure................................ 3
Datapool, documentation object................. 3
Documentation concept.............................. 3
Documentation format................................ 6
Printing the documentation ............................ 7
Navigation aids .............................................. 8
Symbols and note signs................................. 9
Warning notes ............................................ 9
Symbols ................................................... 10
Text appearance.......................................10
Title page ..................................................11
Abbreviations................................................12
Printer names............................................12
Parameters ...............................................12
Index.............................................................13
CAUTION!
Read the user manual before operating the device for the first time.
The user manual is an essential part of the device it belongs to.
The user manual is to be stored at the machine operating location and
made accessible to the operator.

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Copyright
©2015 by Novexx Solutions GmbH. All rights reserved.
Reprinting and reproduction of these documents, including extracts, is only
allowed with the express permission of the manufacturer. More detailed
information is available from your supplier.
Copyright The documentation is subject to copyright. The copyright claims include all
forms and types of material and information which may be protected by
current copyright laws. No part of the documentation may be copied,
reproduced in any other manner, processed or translated into another
language, irrespective of the manner and fashion or with which means this
takes place.
Copy Electronically stored device information (CD ROM, Internet) supplied by the
manufacturer may be printed out by the user, provided that the print
medium serves the use or servicing of the described product.
Protected rights Names are generally given without any mention of existing patents,
registered designs or trademarks. The absence of a corresponding remark
does not give any implication that the name can be used at will. All
trademarks are recognised.
Alterations No liability is assumed for the accuracy of the contents of this
documentation. The manufacturer reserves the right to alter technical or
other specifications with no prior notice. Deviations in the documentation
from prevailing conditions do not represent an obligation to redeliver.
Guarantee The manufacturer does not guarantee the existence or non-existence of
properties with the description of subject contents. Nor does the
manufacturer give any express or tacit guarantee declarations whatsoever.

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Documentation structure
Datapool, documentation object
The overall documentation is a part of the datapool, which is provided for
the printer user and the service personnel on CD or other electronic media.
Datapool This datapool includes:
– this printer documentation,
– the printer drivers
Printer doc Here the overall documentation (abbr.: documentation) is to be understood
as the printer documentation.
The printer documentation contains all the information which is required for
using the product. Using the product means preparing it for use, putting it
into operation, setting it up, the operation, servicing and maintenance, fault
searching and the service for optional extensions, settings and repairs.
Doc object The documentation object includes
– various printer families (printer series), consisting of different printer
models (devices),
– standard and optional additions for the printer (options)
and
– the printer language Easy Plug.
Documentation concept
The wide range of products which must be documented and the demand
for documentation distribution and use, both in electronic form (CD/Internet,
PC) as well as in paper form, have resulted in the following documentation
concept:
Structure The documentation consists of
•topic sections (generally comparable to chapters),
•manuals (handbooks, instructions),
•link pages and the
•start page (start page of the CD documentation).


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Subject section Thematically-related subject contents are described in each topic section. A
topic section is the smallest unit of information with its own
– page numbering,
– header bar,
– list of contents,
– index,
– device classification and
– its own revision status.
Subject sections form the basis of the manual. A topic section can be
simultaneously assigned to several manuals. Subject sections are in one, in
some cases two, languages.
Fig. 1 Example: First page of topic section "Using the Documentation"
Manual A manual is composed of different topic sections. The following features
characterize a manual:
– Title page with a list of contents, device classification and revision status
(see Fig. 1).
– The list of contents contains the designations of the topic sections and
also serves as a link distributor to these topic sections.
– The contents of a manual refer to a certain device, a device family or an
option (documentation object).
– A manual is assigned to a certain language and only contains topic
sections in this language.
– A manual is assigned to a certain user group. There are Service
Manuals (mainly for the Service), User Manuals (mainly for the user) and
just Manuals (for Service and user).
11/14 Rev. 5.08-01
All devices
Using the Documentation
Copyright........................................................ 2
Documentation structure................................ 3
Datapool, documentation object................. 3
Documentation concept.............................. 3
Documentation format................................ 6
Printing the documentation ............................ 7
Navigation aids .............................................. 8
Symbols and note signs................................. 9
Warning notes ............................................ 9
Symbols ................................................... 10
Text appearance.......................................10
Title page ..................................................11
Abbreviations................................................12
Printer names............................................12
Parameters ...............................................13
Index.............................................................14
CAUTION!
Read the user manual before operating the device for the first time.
The user manual is an essential part of the device it belongs to.
The user manual is to be stored at the machine operating location and
made accessible to the operator.

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Fig. 1 Each Manual title page provides a list of topic section in its right half.
To a certain extent manuals are only virtual, as the same topic section can
be simultaneously assigned to different manuals (the topic section
physically only exists once).
Subject sections which are only assigned to a single manual are colour-
coded on the title page of the manual (in the same colour as the title of the
manual, see "Symbols and note signs").
Link page A link page is only an organisational component of the datapool available
on electronic media. The following features characterize a link page:
– Assignment to a single language
– Function as a link distributor to the individual manuals (access to the
overall documentation of the corresponding language)
– Function as a link distributor to other components of the datapool
provided on the electronic medium (e. g. printer drivers and print and
design software in the corresponding language)
Valid for the following printers:
USER MANUAL
Release 1 - 06/2015
© 2015, Novexx Solutions GmbH,
Ohmstraße 3, 85386 Eching, Germany.
All rights reserved.
64-04 64-04 Dispenser
64-05 64-05 Dispenser
64-06 64-06 Dispenser
64-08 64-08 Dispenser
Copyright Symbols
Using the Documentation
Safety Notes
Commissioning and Operation
Setup
Advanced Applications
Maintenance and Cleaning
Info-Printouts and Parameters
Status Reports
Internal Fonts
Technical Data
Accessories
Disposal
USER MANUAL
Fig.: 64-04 (Delivered version may deviate from the picture)
Device
classification
Topic
sections

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Start page The start page is also only an organisational component and is displayed
when the CD starts, or on the Internet on the link to the printer datapool.
The following features characterize a start page:
– Assignment is irrespective of the language or multilingual
– Function for the language selection made by the user
– Function as a link distributor to the link page with the selected language.
This gives the following documentation hierarchy:
Hierarchy 1. Start page (selection of the language)
2. Link page (selection of the manual)
3. Manual title page (selection of the topic section)
4. Subject section contents page (selection of the subtheme)
In most cases, the subtheme selected in step 4 equates to the information
being searched for. For instance, the selection of the status number in the
list of contents of the topic section leads straight to the description of this
status number.
Documentation format
All elements of the printer overall documentation are in Adobe PDF
(Portable Document Format). This has the following practical advantages:
Printing •The documents can be printed in the required quality irrespective of the
printer type and the fonts which are used.
Memory •Less memory is required for saving the document due to differentiated data
compression (faster loading, faster printing).
Internet •Internet compatibility due to the relatively small amount of data.
License •Simple distribution without the need to purchase licenses (Adobe Reader
licenses are provided free of charge by Adobe worldwide and in many
languages).
Platform •Can run on different platforms (Windows/Macintosh/Linux)
Links •Links within and between Acrobat documents, as well as links to
documents in other formats and executable files.
•Other Acrobat Reader functions such as page returns, bookmarks,
thumbnails, document-overlapping search function with an automated
index, etc.
More detailed information about the Acrobat Reader is contained in the
Acrobat online help.

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Printing the documentation
In order to make the documentation readable without a PC, the documents
can be printed in A4 as well as in Letter format. For printing, the Acrobat
Reader uses the print capabilities of the platform it is run on. The layout of
the printed documents equals the appearance on the monitor screen.
Mind the following hints before you start to print:
When printing several manuals, it is not necessary to print out all topic
sections starting with the title page.
– Only print out the topic sections marked in black once. These topic
sections are referenced from different Manuals. Physically, they consist
of the same data.
– Always print out all subjects marked in purple. Reference is only made
once in the respective manual to each purple topic section.
When printing all of only one manual, it is necessary to print out all topic
sections in this manual starting from the title page.
Example •In order to print a user manual, proceed as follows:
1. Print the title page.
2. Click the topic sections on the right half of the title page one after the other.
Print each topic section completely.
•In order to print the service manual additionally, switch to the title page of
the service manual and only click the topic sections written in purple. Print
those topic sections. The remaining black topic sections are already printed
with the user manual.
Text integration It is also possible to integrate documentation text (and images) in other
documents using the Windows clipboard. As a result, e. g. order
information (spare part designations and part numbers) can be used simply
and with no additional effort.
Pay attention to copyright restrictions. Information on this subject can be
found under "Copyright".

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Navigation aids
Info search The following options are available for quickly searching for information in
the paper documentation:
– The title page of each manual with a list of contents of the topic section
– The detailed list of contents with page numbers on the first page of each
topic section
– The own page numbering of each topic section
– The index at the end of each topic section.
Links In the top left corner of each title page and on the first page of each topic
section, you find small graphics, which ease the change back to higher
levels of the documentation (see Tab. 1).
Symbol Meaning
Triangle: Link to the last opened page.
Triangle: Link to the last opened page.
House: Link to the menu page.
Flag: Link to the german page of
identical content. On the corresponding
german page, a british flag symbolizes
the cross-reference to the british page.
Houses with flags: Links to the menu pages in different
languages. Is used in bilingual topic sections (e.g.
spare parts lists).
Tab. 1 Navigation aids can be found on the first pages of the PDF-documents.

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Symbols and note signs
Warning notes
Warning notes warn of a possibly dangerous situation. Personal injury,
material damage or data loss are possible, if care is not taken.
Depending on the dimension of possible damages, the warning notes look
different:
•Warning note, which warns of a danger that can lead to injuries, if the
dangerous situation is not avoided. Appearance: Exclamation mark in a
triangle, signal word “WARNING”, blue frame, blue shaded text field (see
below).
WARNING!
Description of the danger source.
Description of possible personal injury.
Measure to avoid personal injury.
Further measure to avoid personal injury.
…
•Warning note, which warns of a danger that can lead to material damage or
data loss, if the dangerous situation is not avoided. Appearance:
Exclamation mark in a triangle, signal word “CAUTION”, blue frame (see
below)..
CAUTION!
Description of the danger source.
Description of possible material damage.
Measure to avoid material damage.
...

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Symbols
Warning of the risk of injury due to moving or rapidly rotating parts!
Long hair, loose jewellery, long sleeves, etc.are not admissible when
operating the machine. Wear sufficient personal protection gear.
Tools required for the described service action.
Marks additional information, which has not necessarily to be read to
operate the machine, but which improves the understanding for the
described function.
Lefthand version (LH version): Symbol marking a text section which refers
to the LH version of a device.
(Only important for DPM, PEM and ALX 92x)
Righthand version (RH version): Symbol marking a text section which
refers to the RH version of a device.
(Only important for DPM, PEM and ALX 92x)
CE label:
Documents the EC conformity of the device.
Recycling:
Notes about disposal. Pay attention to environmental protection!
Arrow at the right bottom corner: paragraph is continued on the following
page.

Text appearance
1. (Numbered) Action instructions, introductory text:
2. follow the sequence!
Focus arrow: action instructions, sequence not stipulated.
Note arrow: special note. Pay attention!
•Focus point: feature, extra paragraph.
Focus circle: Reference to another text position or info source.
Exists. Completed. Yes. Applies.
Blue text with Link to other positions in the documentation (click). Exception: In lists of
link symbol contents, the black text is also linked.

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Title page
Black text in the blue frame:
link to topic sections which occur several times in different manuals (click).
Purple text in the blue frame:
link to a topic section which only occurs once and belongs specifically to
the manual (click).
Blue text in the blue frame:
A click on the text starts an executable program, e.g. the printer driver
unpacking program starting from the "Manual printer driver" title page.
Link
Link
Link

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Abbreviations
Printer names
If there is not enough space to call all printers by their full names, the
abbreviated spellings listed in Tab. 2 are used.
Spelling Meaning Example, note
64-04/05 64-04, 64-05
64bit series Printer/Print-Dispenser with 64bit
electronics
64-xx, DPM, PEM, ALX 92x
64-xx Tabletop printer with 64bit electronics 64-04, 64-05, 64-06, 64-08
ALX 92x Print-Dispenser of the ALX 92x series ALX 924, ALX 925, ALX 926
Tab. 2 Abbreviated spelling of printers.
Parameters
The notation of parameters is done as follows:
MENU > Parameter name
Example:
INTERF. PARAM. > Interface
(Parameter “Interface” in the menu “INTERF. PARAM.”)

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Index
A
Abbreviations ............................................ 12
Alterations, technical ................................... 2
C
Copy............................................................ 2
Copyright..................................................... 2
D
Datapool...................................................... 3
Documentation
concept..................................................... 3
format ....................................................... 6
object........................................................ 3
structure ................................................... 3
H
Hierarchy..................................................... 6
L
Link page .................................................... 5
P
Paper documentation.................................. 7
Patents........................................................ 2
Pinch Point................................................ 10
R
Redelivery, documentation ......................... 2
Registered designs ..................................... 2
Reservation................................................. 2
S
Safety notes................................................ 9
Start page ................................................... 6
Subject section ........................................... 4
T
Trademarks................................................. 2

06/16 Version 04 SERVICE MANUAL
ALX 92x
Please note
General information ...................................... 2
Validity of this manual and required
compliance ................................................ 2
How information is represented ................ 3
Notes on installation and repair work ........ 4
Safety instructions ......................................... 7
Information and qualifications ................... 7
Machine operating safety .......................... 8
Safe operation ........................................... 9

06/16 Rev. 03 SERVICE MANUAL General information
ALX 92x
2
General information
Validity of this manual and required compliance
Contents The complete operating manual for the ALX924, ALX925 and ALX 926 print dispens-
ers consists of the following parts:
• Operating manual (for operating personnel)
• Installation manual (for service personnel)
• Service manual (for service personnel)
• Spare parts catalogue (for service personnel)
This service manual refers exclusively to the machine types listed above. It is to be
referred to for correct installation, set-up and adjustment of the label dispenser as well
as for undertaking of repairs. In the description of repair, only the replacement of high-
wear components is covered. If other components need to be replaced, e.g. after be-
ing damaged due to the effects of an external force, please consult the servicing tech-
nician at our sales partner.
Technical release Technical release: 2/2016
Software version: 6.60-SR1
Liability NOVEXX Solutions assumes no liability for damages resulting from improper adjust-
ments or repairs of the machine. It is assumed that only knowledgeable and appropri-
ately qualified persons are to perform installation, adjustment, or repairs.
Copyright All rights to this operating manual are assigned to NOVEXX Solutions. Transmission,
reprinting or any other means of reproduction of this manual, whether whole or in part,
are not allowed without prior written permission. Third parties, in particular competi-
tors, are not to be allowed access to information derived from this manual.
Printed in Germany
Manufacturer Novexx Solutions GmbH
Ohmstrasse 3
D-85386 Eching, Germany
Tel.: [phone]
Fax: [phone]
www.novexxi.com 

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ALX 92x
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How information is represented
Explanation of
symbols
To enhance readability and make information easier to find, different types of informa-
tion are identified:
Instruction with no order of tasks assigned
1. Numbered instructions introduced by preceding text
2. The specified order must be followed!
Special note for action that must be performed.
Explanation of an error cause in the reference of error messages.
• Enumeration of features
• Other feature
The Experts symbol identifies activities that are reserved exclusively for qual-
ified and specially trained personnel.
The information symbol identifies notes and recommendations as well as
additional information.
Notes about hazards
and risks
Important instructions that must absolutely be followed are specially highlighted:
Illustrations Illustrations appear in the text where required. References to these illustrations are
shown in [square brackets] containing the number of the illustrations. Uppercase let-
ters after an illustration number, for example [12A], refer to the corresponding item
within the illustration.
Normally the machine is shown as the right version. The left version is only shown if
there is a need to make a distinction.
Key symbols Keys in the control panel are represented as text, for example "Press the ONLINE
key".
Parameters Parameters in the parameter menu are represented in the format MENU NAME >
Parameter name in grey type.
WARNING!
A warning symbol refers to risks that can result in severe or fatal injuries! The note
contains safety measures to protect affected persons.
Instructions must be followed without exception.
CAUTION!
A caution symbol refers to risks that can result in property damage or personal injury
(minor injuries). The note contains instructions for preventing damage.
Instructions must be followed without exception.

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ALX 92x
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Notes on installation and repair work
General information Before performing any maintenance or repair work:
Block access to the working area of the machine to unauthorised persons.
Post a notification sign, which calls attention to the work.
Electro-static discharge:
When the casing is open, protect the electronics from damage due to electro-static
discharge, e.g. wear an anti-static arm band.
Tools:
Only use suitable tools.
Ensure all tools are at hand before beginning the work.
Do not attempt to improvise or to use improper tools, e.g. loosening an interior-
toothed screw (Torx) with a hexagon socket driver.
Rubber and plastic parts:
Do not allow hoses, seals, and other rubber or plastic parts to come into contact
with grease, petrol, benzene, kerosene or mineral oil.
Environmental
protection
Avoid unnecessary waste, e.g. use cleaning cloths sparingly and reuse packing
material.
Only store operating materials, such as fresh or used cleaning agents, in suitable
containers. Never allow them to enter the sewerage system or to seep into the ground.
Do not put old batteries, removed parts, and used cleaning agents in household
waste. Dispose of them in an eco-friendly manner.
Packaging materials:
Only recyclable materials are used for packaging the machine.
Dispose of unwanted packaging material in an eco-friendly manner.
Eco-friendly disposal:
Sort the waste as much as possible, e.g. separate metals from plastics.
Avoid contaminating the waste if possible.
Drop off the waste at the collection points provided for that purpose
or
Have the waste collected by suitable recycling agencies.
Use any on-site options.
Observe all relevant rules, ordinances, and laws.