OAKWORKS Portal Pro User manual

PORTAL PRO®
and OAKWORKS®massage chair
OWNER’S MANUAL
360º
Access
350 lb.
weight
rating
R
Toll Free: 800.558.8850 Phone: [phone] www.oakworks.com

Preliminary Face Rest Adjustments for Convenient Cam Lock Orientation
• Note: If the face-rest cam locks are on the side of your strongest
hand, there is no need to make the adjustments 1-5 below.
1. Loosen the face rest cam locks and knobs.
2. Remove the face rest pad from chair.
3. Turn the face rest platform so that the cam locks are on the
side of your strongest hand.
4. Replace the face rest pad on the platform.
5. Slide the face rest dowels into your chair’s connector tubes.
Face Rest Covers
Oakworks sells 3 kinds of face rest covers:
1. Soft flannel covers.
2. Fleece face rest covers.
3. Fitted disposable face rest covers
1. Lean your chair forward and lift the back of the seat until fully open.
Caution: make sure the cable is fully extended before sitting on the chair.
2. Remove the plastic covering from the wheels and feet.
To change cable setting:
1. Lift seat to relax tension on the cable and remove the “Z” clip
from the seat hole.
2. Insert the “Z” clip into the correct hole and pull back on seat
tube until the cable is taut. The “Z” clip should lie flat against
the seat tube.
To change the seat height:
1. Push in button on seat tube while raising or lowering the seat. (Fig. 2)
Release button when proper height is achieved.
Note: be sure the push button is fully engaged and the seat tube is not
resting on “Z” clip before sitting on chair.
PUSH BUTTON
ADJUSTMENTS
• Cable System changes the height of the chair. (Fig. 1)
• Lower cable settings position chair low and angled, suited for
shorter therapists.
• Highest cable settings position chair more vertically with the seat
higher off the floor for shorter clients and/or taller therapists.
Caution: These adjustments can only be made when no one is on the chair.
Raising and lowering the seat height also changes the seat angle.
A good basic seat position is when the seat is angled downward toward
the front feet, with the back of the seat higher than the front. Lumbar
strain can be reduced by raising the seat height one to two holes.
ARM REST
CAM
LOCKS
CABLE
FRONT
FEET
“Z” CLIP
SEAT
SEAT
SUPPORT
SEAT
TUBE
CHEST
PAD
Fig. 2, Close-up of Seat Tube
Fig. 1
WHEELS • Have your client stand on the right side of the chair and
grasp the chair frame just above the chest pad for support.
• Have the client straddle the seat and place their left knee
on the left knee pad (farthest away from their body).
• Your client can then gradually begin to sit down. Once
seated, the client can put their right knee on the right knee pad.
• You can then make the proper adjustments to the face
and arm rests for proper client comfort and positioning.
FACE
REST
SETTING UP YOUR MASSAGE CHAIR
FACE REST SET UP
HEIGHT, ANGLE AND SEAT ADJUSTMENTS
HELPING YOUR CLIENT ONTO THE CHAIR
page 1

Cam
Locks
Knobs
• Adjust seat height higher for those short clients who are having trouble
getting comfortably into the face rest.
• Reduce knee flexion by raising the seat and the chair height. Some clients
may find it more comfortable to put their feet flat on the floor.
• Short, heavy or large-breasted clients will be more comfortable with the
face rest moved toward them, over the chest pad.
• The Sternum Pad (Fig. 6) helps you maximize the effects of treatments.
Position the sternum pad vertically when doing shoulder work or for
large- breasted clients. Position the sternum pad horizontally with the
ridge just below the breasts for pregnant women.
Use the sternum pad for supporting the cervical region. Replace the
face-rest pad with the sternum pad. Release the cam locks and knobs,
and move the sternum pad so that the ridge of the sternum pad supports
the cervical spine. You may have to lower the seat or provide a foot
stool for shorter clients.
• To seat clients backwards in chair, turn the face pad around so that the
curve of the “U” supports your client’s neck and lower the seat so that it
is parallel to the floor. (Fig. 7)
STERNUM
PAD
Oakworks QuickLock™ Face Rest has virtually unlimited positioning.
• Note: The face rest can be moved up and down after loosening the knobs
and angled after releasing the cam locks.
1. Show your client how to get on the chair.
2. Release the cam locks and knobs on the face rest. (Fig.3)
3. Ask your client to sit down and hold onto the face rest on the velcro®
on the sides of the “U” tube. (Fig.4)
4. Tell your client to pull the face rest toward them until their forehead rests
comfortably on the pad.
5. Have your client lean forward, letting the chair support their weight
until they are in a relaxed position.
6. Lock the cam locks and tighten the knobs securely. Please do not over
tighten the knobs — too much force may cause stripping. (Fig.5)
Fig. 3
Fig. 4
To change the arm rest position
• Note: The arm rest is designed for the weight of your clients to rest their
fore-arms. Please do not allow your clients to push against the arm rest
to lift themselves out of the chair. The arm rest won’t support your client’s
full weight.
1. Pull the buckle tab to lengthen the strap. Release the camlock. Lift or
lower arm rest until your client’s forearms rest comfortably on the pad
and his/her shoulders are comfortably rounded.
2. Lock cam lock and tighten strap by pulling on it.
Fig. 5
Fig. 6
Fig. 7
FACE REST ADJUSTMENTS FOR OPTIMAL CLIENT COMFORT
ARM REST ADJUSTMENTS
TIPS FOR PERFECT POSITIONING
page 2

It is important to visually inspect your chair on a quarterly basis to make sure there
are no missing parts and that all parts are in good working order without excessive
wear. Check all nuts, bolts and screws. Over time they may work their way loose,
leading to an unsafe condition. Tighten any of these if they are loose. Inspect the
cable that is used for adjusting the height of the chair for signs of wear. Replace the
cable if there are signs of fraying. The chair should not be used if any problems are
found until they are fixed.
The best way to protect your product is by using sheets, fleeces, and accessory
covers that prevent oil and body contact from occurring. Your table should be
cleaned and/or disinfected only as needed.
We recommend cleaning your upholstery fabric to protect it against oil stains
and dirt which will cause cracking and permanent stains over time. Clean your
upholstered items when needed using a mild solution of 4:1 diluted non-alcohol
cleaner such as 409®, Fantastik®, Green Windex or some other non-abrasive
cleaner. For disinfecting purposes you may use Protex, MadaCide, Accell TB,
Virox (Canada) or a diluted 1/100 bleach solution. Dry the table immediately
after cleaning to remove excess cleaning solution. Using citrus based cleaners or
other strong cleaners, such as alcohol, acetone, higher concentrations of bleach
or other products that contain high concentrations of these substances, can short-
en the life of your fabric, or discolor it. Note: Damage caused by these cleaners
will not be covered under the warranty.Small rips are easily repaired with VLP, avail-
able from Oakworks. Major vinyl damage may require pad replacement, also available
from Oakworks.
DO NOT store in temperatures below 32°F/0°C or above 95°F/35°C. Extreme
hot and cold temperatures will damage the upholstery fabric and may cause cold-
cracking, brittleness and stretching. Always keep your table away from heaters,
electrical appliances and direct sunlight.
1. Release the arm-rest cam lock and the strap to fold the arm rest.
Lock the cam.
2. Fold down the face rest and relock the cam locks and tighten the
knobs (Fig 8).
3. Put the push button on the seat tube into the third hole from the bottom.
4. Lean the chair forward and push in the seat. The chair will fold
(Fig.9). Push on the seat to lock it in the folded position.
5. The massage chair has wheels, so you can pull it along smooth
surfaces by holding onto the face rest. Use the spacer bar on the
face rest as a handle for pulling your chair. Stand behind the seat
and grab the spacer bar. Pull it toward you.
6. Your chair is designed to protect the pads by keeping them far
off the floor as you pull it(Fig.10).The wheels will roll on any surface.
To carry your chair,lift by holding onto one of the main tubes
at the pivot bolt and resting the seat pad against your hip. The
optional shoulder strap will make carrying your chair easier. (Fig.11)
923 East Wellspring Road
New Freedom, PA 17349
toll free phone: [phone]
phone: [phone]
fax: [phone]
www.oakworks.com
MMMNPP0001 rev.20311
Date of Purchase:
Serial Number:
Model: OAKWORKS®Massage Chair U.S. Patent No. 5,401,078
Fig. 15
Fig. 9
Fig. 10
Fig. 11
Fig. 12 Fig. 13
Fig. 8
Fig. 14
Close-up of
wheels
The carry case protects your chair in transport.
To put your chair in its case, follow directions above for folding
your chair. Relock all of the cam locks.
1. With the zipper open all the way, drape the case over the top
of your chair as it is standing. The zipper should be on the
side of the chair. (Fig. 12)
2. Zip the zipper closed as far as you can. (Fig. 13)
3. Put the chair on its side and bring the case up over the legs.
4. Zip the zipper closed leaving the wheels exposed for easy
rolling (Fig.14) or tuck them neatly inside for lightweight
carrying. (Fig.15)
Therapeutic Equipment Since 1977
FOLDING AND CARRYING YOUR MASSAGE CHAIR
TRANSPORTING YOUR MASSAGE CHAIR
CARE OF YOUR MASSAGE CHAIR