Oce VL3200x User manual

Version 0
USA/CAN

Thank you for selecting an Océ solution for your document production
and management needs. The following information will help you get the
most productive and reliable use out of your system.
Océ brand supplies are designed for Océ multi-function copy/print/fax
systems to ensure maximum product performance and quality.
Substituting other supplies may result in inferior image quality and
machine malfunction.
To order supplies call the Océ Supply Line:
1-800-462-6797 (US)
1-866-462-4478 (CAN)
Should your system develop a problem that cannot be remedied by using
the maintenance or troubleshooting procedures out-lined in this manual,
please contact Océ Technical Support by calling:
1-800-243-5556 (US)
1-866-462-4478 (CAN)
For faster service, please have your machine model and serial number
available before call
Model: VL3200x
Serial Number:
Note: The serial number is on the back of the unit or you can check the
serial number by pressing Menu, 8, 1. Press Stop/Exit when finished.

i
Meter Reading Instructions
If your monthly Océ invoices are calculated based on your product usage. You can help ensure
accurate billing by providing us with accurate meter reads every month.
There are three methods to enter meter readings:
1 If your equipment is networked and your organization has an SMTP mail server, you can set
up the product to automatically share the meter information with Océ. This is the most popular,
and least time-intensive method for you. To download set-up instructions, go to
www.oceusa.com and open the Drivers and Support page for this model.
2 Use the Océ “E-Z Reading” web site to enter your monthly readings. We can even set you up
to receive a monthly e-mail reminder. Go to www.oceusa.com and click on Meter Reads.
3 Enter your readings by phone by calling 800-945-9708.
Checking the page counters
You can check the machine’s total page counters on the back of your machine.
Record the Total counters and enter them on the Océ “E-Z Reading” web site.

ii
Océ numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Océ Technical Support
Internet address
Océ USA web site: http://www.oceusa.com
In USA: 1-800-243-5556
In Canada: 1-866-462-4478

iii
Compilation and Publication Notice
Under the supervision of Océ North America Document Printing Systems, this manual has been
compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Océ reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
This product is designed for use in a Professional Environment.

iv
Table of Contents
Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ...................................................................................3
Control panel overview ..........................................................................................6
Status LED indications ....................................................................................9
2 Loading paper and documents 10
Loading paper and print media ............................................................................10
Loading paper in the Upper Tray...................................................................10
Loading paper in the multi-purpose tray (MP tray) ........................................12
Unprintable area ............................................................................................14
Acceptable paper and other print media..............................................................15
Recommended paper and print media ..........................................................15
Type and size of paper ..................................................................................16
Handling and using special paper .................................................................17
Loading documents .............................................................................................21
Using the automatic document feeder (ADF) ................................................21
Using the scanner glass ................................................................................22
3SystemSetup 23
Mode Timer..........................................................................................................23
Paper settings......................................................................................................23
Paper Type ....................................................................................................23
Paper Size .....................................................................................................24
Tray Use in copy mode..................................................................................25
Tray Use in fax mode ....................................................................................25
Tray Use in print mode ..................................................................................26
Tray use for Printing reports ..........................................................................26
Volume settings ...................................................................................................27
Ring volume...................................................................................................27
Beep volume..................................................................................................27
Speaker volume.............................................................................................27
Automatic daylight savings time ..........................................................................28
Ecology features ..................................................................................................28
Save Toner ....................................................................................................28
Sleep Timer ...................................................................................................29
Turning off the scanner lamp ...............................................................................29
LCD Contrast .......................................................................................................30
Dial Prefix ............................................................................................................30
Setting up the prefix number .........................................................................30
Changing the prefix number ..........................................................................31

v
4 Security features 32
Secure Function Lock 2.0....................................................................................32
Setting the password for the administrator ...................................................32
Changing the password for the administrator................................................33
Setting up the public user mode ....................................................................33
Setting up restricted users.............................................................................34
Turning Secure Function Lock on/off.............................................................35
Switching Users.............................................................................................35
Setting Lock.........................................................................................................36
Setting up the password................................................................................36
Changing your Setting Lock password ..........................................................37
Turning Setting Lock on/off............................................................................37
Restricting dialing ................................................................................................38
Dial pad restriction.........................................................................................38
One Touch restriction ....................................................................................38
Speed Dial restriction ....................................................................................38
LDAP server restriction..................................................................................38
Section II Fax
5 Sending a fax 40
How to fax............................................................................................................40
Entering fax mode .........................................................................................40
Sending a single-sided fax from the ADF......................................................40
Sending a 2-sided fax from the ADF .............................................................40
Sending a fax from the scanner glass ...........................................................41
Faxing A4/Legal/Folio size documents from the scanner glass ....................42
Canceling a fax in progress ...........................................................................42
Broadcasting .......................................................................................................43
Canceling a Broadcast in progress................................................................43
Additional sending operations..............................................................................44
Sending faxes using multiple settings ...........................................................44
Electronic cover page ....................................................................................44
Contrast ......................................................................................................... 46
Changing Fax Resolution ..............................................................................46
Dual access ...................................................................................................47
Real Time Transmission................................................................................47
Overseas Mode .............................................................................................48
Delayed Send................................................................................................48
Delayed batch transmission ..........................................................................48
Checking and canceling waiting jobs.............................................................49
Sending a fax manually .................................................................................49
Sending a fax at the end of a conversation ...................................................49
Out of memory message ...............................................................................49

vi
6 Receiving a fax 50
Choose the correct Answer Mode .......................................................................50
Using answer modes ...........................................................................................51
Fax Only ........................................................................................................51
Fax/Tel...........................................................................................................51
Manual...........................................................................................................51
External TAM.................................................................................................51
Answer Mode settings .........................................................................................52
Ring Count.....................................................................................................52
F/T Ring Time
(Fax/Tel mode only)...................................................................................52
EXT. Tel. RX..................................................................................................53
Setting the Print Density ................................................................................53
Additional receiving operations............................................................................54
Printing a reduced incoming fax ....................................................................54
Duplex (2-sided) printing for Fax mode .........................................................54
Setting Receive TTI .......................................................................................55
Setting the Substitute RX ..............................................................................55
Receiving a fax at the end of a conversation.................................................55
Printing a fax from the memory .....................................................................55
7 Telephone services and external devices 56
Telephone line services .......................................................................................56
Voice Mail ......................................................................................................56
Unique Ring...................................................................................................56
Connecting an external TAM (telephone answering machine) ............................59
Connections...................................................................................................60
Recording an outgoing message (OGM).......................................................60
Special line considerations ............................................................................60
Multi-line connections (PBX) .........................................................................62
External and extension telephones......................................................................62
Using external and extension telephones......................................................62
For Fax/Tel mode only...................................................................................63
Connecting an external or extension telephone ............................................63
Using a cordless external handset ................................................................63
Using Remote Codes ....................................................................................63
8 Dialing and storing numbers 65
How to dial ...........................................................................................................65
Manual dialing ...............................................................................................65
One Touch dialing .........................................................................................65
Speed dialing.................................................................................................65
Search ...........................................................................................................66
LDAP search .................................................................................................66
Fax redial.......................................................................................................66

vii
Storing numbers ..................................................................................................67
Storing a pause .............................................................................................67
Storing One Touch dial numbers...................................................................67
Storing Speed Dial numbers..........................................................................69
Changing One Touch and Speed Dial numbers............................................70
Setting up Groups for Broadcasting ..............................................................70
Dialing access codes and credit card numbers ............................................. 72
Pause ............................................................................................................72
Tone or Pulse ................................................................................................72
9 Remote Fax Options 73
Fax Forwarding....................................................................................................73
PC Fax Receive...................................................................................................74
Changing Remote Fax Options ...........................................................................75
Turning off Remote Fax Options ...................................................................75
Remote retrieval ..................................................................................................76
Setting a R R Passcode ................................................................................76
Using your R R Passcode .............................................................................77
Retrieving fax messages ...............................................................................77
Remote fax commands........................................................................................78
10 Polling 79
Polling receive .....................................................................................................79
Sequential polling ..........................................................................................79
Polled transmit.....................................................................................................80
Setup for polled transmit................................................................................80
11 Printing reports 81
Fax reports...........................................................................................................81
Job status report............................................................................................81
Fax Journal....................................................................................................82
Reports ................................................................................................................82
How to print a report......................................................................................83

viii
Section III Copy
12 Making copies 86
How to copy .........................................................................................................86
Entering copy mode.......................................................................................86
Making a single copy .....................................................................................86
Making multiple copies ..................................................................................86
Stop copying..................................................................................................86
Copy options (temporary settings).......................................................................87
Enlarging or reducing the image copied ........................................................87
Improving copy quality...................................................................................88
Sorting copies using the ADF ........................................................................88
Changing text copy resolution .......................................................................88
Adjusting Contrast and Brightness ................................................................89
Making N in 1 copies (page layout) ...............................................................90
Duplex (2-sided) copying .....................................................................................91
Duplex Copy (long edge flip) .........................................................................91
Advanced Duplex Copy (short edge flip) .......................................................92
Tray selection ......................................................................................................93
Out of memory message .....................................................................................94
Section IV Direct printing
13 Printing data from a USB Flash memory drive or a digital
camera supporting mass storage 96
Supported file formats..........................................................................................96
Creating a PRN or PostScript®3™ file for direct printing....................................96
Printing data directly from the USB Flash memory drive or digital
camera supporting mass storage .....................................................................97
Understanding the error messages .....................................................................99
Section V Software
14 Software and Network features 102

ix
Section VI Appendixes
A Safety and legal 104
Choosing a location ...........................................................................................104
To use the machine safely.................................................................................105
Important safety instructions........................................................................109
Libtiff Copyright and License .............................................................................111
Trademarks........................................................................................................112
B Options 113
Options ..............................................................................................................113
Optional paper tray (6429913)...........................................................................114
Memory board....................................................................................................114
Installing extra memory ...............................................................................115
C Troubleshooting and routine maintenance 116
Troubleshooting.................................................................................................116
If you are having difficulty with your machine ..............................................116
Improving the print quality ...........................................................................125
Setting Dial Tone detection .........................................................................132
Telephone line interference.........................................................................132
Error and maintenance messages.....................................................................133
Transferring your faxes or Fax Journal report .............................................138
Document jams............................................................................................139
Paper jams ..................................................................................................140
Routine maintenance.........................................................................................148
Cleaning the outside of the machine ...........................................................148
Cleaning the scanner...................................................................................149
Cleaning the laser scanner window.............................................................149
Cleaning the corona wire.............................................................................151
Cleaning the drum unit ................................................................................152
Replacing the consumable items.......................................................................154
Replacing a toner cartridge .........................................................................155
Replacing the drum unit...............................................................................158
Replacing periodic maintenance parts...............................................................160
Machine Information ..........................................................................................160
Checking the Serial Number........................................................................160
Checking the Page Counters.......................................................................160
Checking the remaining life of parts ............................................................161
Reset ...........................................................................................................161
How to reset ................................................................................................162
Packing and shipping the machine ....................................................................162

x
D Menu and features 164
On-screen programming....................................................................................164
Menu table...................................................................................................164
Memory storage...........................................................................................164
Menu keys .........................................................................................................164
How to access the menu mode ...................................................................165
Menu table .........................................................................................................166
Entering text.......................................................................................................186
E Specifications 188
General ..............................................................................................................188
Print media.........................................................................................................190
Fax.....................................................................................................................192
Copy ..................................................................................................................193
Scan...................................................................................................................194
Print ...................................................................................................................195
Interfaces ...........................................................................................................196
Direct Print feature.............................................................................................197
Computer requirements .....................................................................................198
Consumable items .............................................................................................200
Ethernet wired network ......................................................................................201
Ethernet wireless network..................................................................................202
Authentication and encryption for wireless users only.................................203
Wireless one-push configuration .................................................................205
F Glossary 206
G Index 210

Section I
General I
General information 2
Loading paper and documents 10
System Setup 23
Security features 32

2
1
Using the
documentation 1
Thank you for buying a Océ machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Warnings tell you what to do to prevent
possible personal injury.
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
CAUTION
IMPORTANT

General information
3
1
Accessing the
Software User’s Guide
and Network User’s
Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the
Software User’s Guide and
Network User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®)1
To view the documentation, from the Start
menu, point to Océ, VL3200x from the
program group, and then click
User’s Guides.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC.
Insert the Océ CD-ROM labeled
Windows®into your CD-ROM drive.
bWhen the language selection screen
appears, click your language.
cThe CD-ROM main menu will appear.
If this window does not appear, use
Windows®Explorer to find and run the
start.exe program from the root directory
of the Océ CD-ROM.
dClick Documentation.
eClick the documentation you want to
read:
Setup Guide:
Setup and software installation
instructions.
User's Guide (3 manuals):
User’s Guide for stand-alone
operations, Network User’s Guide
and Software User’s Guide.

Chapter 1
4
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows®XP/Windows Vista®) in
Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides: 1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports automatic
wireless setup (SecureEasySetup™,
AOSS™, etc.), follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
Viewing documentation (Macintosh) 1
aTurn on your Macintosh.
Insert the Océ CD-ROM labeled
Macintosh into your CD-ROM drive.
bThe following window will appear.
cDouble-click the Documentation icon.
dIf the language selection screen
appears, double-click your language.
eDouble-click the documentation you
want to read.
PDF documents (4 manuals):
User’s Guide for stand-alone
operations,Software User’s Guide,
NetworkUser’sGuideand
Quick Setup Guide.

General information
5
1
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide: 1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto! PageManager User’s Guide: 1
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports automatic
wireless setup (SecureEasySetup™,
AOSS™, etc.), follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.

Chapter 1
6
Control panel overview 1
1 One Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
Shift
Lets you access One Touch numbers 21 to 40
when held down.
2StatusLED
The LED will flash and change color depending
on the machine status.
3LCD
Displays messages to help you set up and use
your machine.
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
4 Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys
dor c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
aor b
Press to scroll through the menus and options.
5Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialing
mode from Pulse to Tone during a telephone
call.
0Max

General information
7
1
6Stop/Exit
Stops an operation or exits from a menu.
7Start
Lets you start sending faxes, making copies or
scanning.
8 Copy keys:
Duplex
You can choose Duplex to copy on both sides
of the paper.
Contrast/Quality
Lets you change the quality or contrast for the
next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used for the
next copy.
Sort
Sorts multiple copies using the ADF.
Nin1
You can choose N in 1 to copy 2 or 4 pages
onto one page.
9 Mode keys:
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide.)
Copy
Puts the machine in Copy mode.

Chapter 1
8
10 Fax and telephone keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Search/Speed Dial
Lets you look up numbers stored in memory. It
also lets you access speed dial numbers
directly if you hold down the Shift key and
press Search/Speed Dial, and then enter a
three digit number.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
11 Print Keys:
Secure/Direct
This key has two functions.
Secure
You can print data saved in the memory
when you enter your four-digit password.
(For details about using the Secure key,
see the Software User’s Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down
Shift as you press Secure. (See Secure
Function Lock 2.0 on page 32.)
Direct
Lets you print data from a USB Flash
memory drive that you can connect directly
to the machine. The Direct key will be
active when a USB Flash memory drive is
connected to the machine’s USB direct
interface.
(See Printing data directly from the USB
Flash memory drive or digital camera
supporting mass storage on page 97.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory.
To cancel multiple print jobs, hold down this
key until the LCD shows
Job Cancel (All).