EN-11Valor 2000 Series Scales
6. MAINTENANCE
Caution: before cleaning, turn off the scale, remove the AC adapter and install
the rubber seal securely to avoid possible water entry.
6.1 Cleaning
The housing may be cleaned with a cloth dampened with a mild detergent if
necessary.
Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean the
housing or control panels.
6.2 Troubleshooting
The following table lists common problems and possible causes and remedies. If
the problem persists, contact Ohaus or your authorized dealer.
TABLE 6-1. TROUBLESHOOTING.
Symptom Possible Cause(s) Remedy
Scale will not turn on No power to scale
Battery power used up
Verify connections and voltage.
Connect power and charge the battery
Poor accuracy Improper calibration • Unstable
environment
Perform calibration • Move scale to
suitable location
Unable to calibrate LFT Menu set to ON
Unstable environment
Incorrect calibration mass
Set LFT menu to OFF (see section 5.1)
Move the scale to suitable location
Use correct calibration mass
Cannot display weight in
desired weighing unit
Weighing unit not enabled Enter menu and enable unit
Cannot change menu
settings
LFT Menu set to ON Set LFT menu to OFF (see section 5.1)
Scale displays Lo bAt Battery is discharged Connect power and charge the battery
Battery fails to charge
fully
Battery is defective Have battery replaced by authorized
service dealer
Err 1 Weight on pan exceeds capacity Remove weight from the pan
Err 2 Underload limit exceeded • Pan
was removed prior to power on
Install pan and re-zero
Err 9, Err 14 Factory data corrupted Contact Ohaus or an authorized service
agent
EN-12 Valor 2000 Series Scales
6.3 Service Information
If the troubleshooting section does not resolve or describe your problem, contact
your authorized Ohaus service agent. For service assistance or technical support in
the United States call toll-free 1-800-526-0659 between 8.00 AM and 5:00 PM
EST. An Ohaus product service specialist will be available to provide assistance.
Outside the USA, please visit our web site, www.ohaus.com to locate the Ohaus
office nearest you.
7. TECHNICAL DATA
The technical data is valid under the following ambient conditions:
Ambient temperature: 0°C to 40°C
Relative humidity: 10% to 95% relative humidity, non-condensing
Height above sea level: Up to 4000 m
Operability is assured at ambient temperatures between 0°C and 40°C
7.1 Specifications
TABLE 7-1. SPECIFICATIONS.
Model V21PW3 V21PW6 V21PW15
Capacity x Readability
(max x d non-approved)
3 kg x 0.0005 kg
3000 g x 0.5 g
6 lb x 0.001 lb
96 oz x 0.02 oz
6 kg x 0.001 kg
6000 g x 1 g
15 lb x 0.002 lb
240 oz x 0.05 oz
15 kg x 0.002 kg
15000 g x 2 g
30 lb x 0.005 lb
480 oz x 0.1 oz
Maximum displayed resolution 1:6000 1:6000 1:7500
Capacity x Readability
(max x e approved)
3 kg x 0.001 kg
3000 g x 1 g
6 lb x 0.002 lb
96 oz x 0.05 oz
6 kg x 0.002 kg
6000 g x 2 g
15 lb x 0.005 lb
240 oz x 0.1 oz
15 kg x 0.005 kg
15000 g x 5 g
30 lb x 0.01 lb
480 oz x 0.2 oz
Approved resolution 1:3000 1:3000 1:3000
Repeatability +0.001 kg +0.002 kg +0.005 kg
Linearity +0.001 kg +0.002 kg +0.005 kg
Weighing Units kg, g, lb, oz
Tare range To capacity by subtraction
Stabilization Time d3 seconds
Power Requirements 9 VDC 0.7A AC Adapter (supplied)
Internal rechargeable sealed lead-acid battery
Display 2x red LED (front and rear)
6-digit 7-segment, 15mm / 0.6 in characters
Keypad 2-button mechanical keys
Ingress Protection IP65
Pan Size (mm / in) 233 x 184 / 9.2 x 7.2
Typical Battery life 40 hours with 12 hour recharge time
Operating temperature range 0°C to 40°C
Net Weight (kg / lb) 3.2 / 7.0
Shipping Weight (kg / lb) 4.1/ 9.0
