Oki C9600n User manual

USER’S GUIDE
C9600n/C9600dn/C9600hdn/C9600hdtn
C9600
C9000

C9600 User’s Guide> 2
P REFACE
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. Oki assumes no responsibility for the results of
errors beyond its control. Oki also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software products manufactured
by other companies does not necessarily constitute endorsement by Oki.
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the Oki web site:
http://www.okiprintingsolutions.com
Copyright © 2005 Oki Printing Solutions
Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.
ENERGY STAR is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
As an ENERGY STAR Program Participant, the manufacturer has
determined that this product meets the ENERGY STAR guidelines
for energy efficiency.
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC
(R&TTE), as amended where applicable, on the approximation of
the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage and Radio & Telecommunications
Terminal Equipment.
This printer is equipped with the following embedded RFID read/write system:
Product name : Embedded RFID Read/Write System
Model number : RX4004A
The label on the RFID unit contains the following information:
Oki Data Corporation
Model number : RX4004A
Serial number :
Complies with IDA Standards DB100707

C9600 User’s Guide> 3

C9600 User’s Guide> 4
N OTES , CAUTIONS AND WARNINGS !
NOTE
A note provides additional information to supplement the main
text.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

C9600 User’s Guide> 5
S AFETY WARNINGS
This product has been carefully designed to give years of safe,
reliable performance. As with all electrical equipment, however,
there are a few basic precautions that should be taken to avoid
injury or damage, therefore please be careful to read and
understand the safety warnings on the following pages before
operating the product.
WARNING!
Ensure all warning and instruction labels on
this product are read, understood and followed
in order to prevent any risk of injury.
Ensure this and all other documentation is both
read carefully and retained for future
reference.
This product may be heavy. Please check the
weight of this product and take all necessary
precautions to prevent any risk of personnel
injury.
This product must be placed on a flat solid
surface strong enough to support its weight to
prevent any risk of injury.
Ensure that there is adequate ventilation all
around this product to prevent overheating and
any risk of fire.

C9600 User’s Guide> 6
WARNING!
Keep this product away from direct heat
sources such as radiators and out of direct
sunlight to prevent any risk of overheating.
The power supply required for this product is
220 - 240 VAC, 50/60 Hz. Refer to your
product's rating label for full power rating
details. Ensure that you have a suitable power
supply before connecting the product. If in
doubt contact your dealer or check with your
local power provider.
Ensure both the product and mains power
switches are in the OFF position before
connecting the AC power cable.
This product has an earthed plug as a safety
feature and will only connect to an earthed
socket. Do not attempt to defeat the earthing
or there is a risk of fire or shock.

C9600 User’s Guide> 7
WARNING!
If using an extension cable or power strip
ensure that the total current rating (amperes)
of all connected equipment is less than the
maximum rating of the extension cable, power
strip or wall outlet. Otherwise fire or shock
may occur.
If this product is already supplied with a fitted
power strip then NO additional power strip or
extension cable should be used to connect to
the mains wall outlet.
Ensure the power cable is routed so as not to
be damaged or cause a trip hazard. If the cable
becomes frayed or damaged, replace it
immediately to prevent any risk of shock.
Do not twist, constrict or knot the power cable
as this can cause overheating which may lead
to fire or electric shock.
Ensure the power socket to which this product
is connected is easily accessible at all times.
Do not connect or disconnect the power plug
with a wet hand as this may cause electric
shock.

C9600 User’s Guide> 8
WARNING!
Always hold the power plug to connect/
disconnect the power cable to/from the mains
socket. Unplugging by pulling on the cable can
cause fraying and may lead to fire or electric
shock.
Use only the power cable and power strip
supplied. Using a power cable or power strip
not intended for this product may lead to fire or
electric shock.
To avoid risk of fire and electric shock, do not
use the power cable or power strip supplied
with this product for any other electrical
equipment.
If you do not connect the power cord or any
other cables only as directed in the User's
Guide, this may result in a fire.
Ensure loose clothing and hair are kept clear of
moving parts when this product is in operation
to prevent possible risk of injury.
It is recommended that this product is
switched off prior to opening any covers.
When this product's cover is open, do not touch
the fuser unit or print head as you may receive
burns. Allow them to cool before touching.

C9600 User’s Guide> 9
WARNING!
If this product's casing gets extremely hot or
smoke, unusual smells or abnormal noises are
emitted from this product, there is a risk of fire.
Unplug the mains connector and contact your
dealer.
If this product has been knocked over or
damaged, there is a risk of electric shock, fire
and/or injury. Unplug the mains connector and
contact your dealer.
If any liquid (for example water) is allowed to
enter this product, there is a risk of fire. Unplug
the mains connector and contact your dealer.
Do not place containers containing liquid on
this product as electric shock, fire and/or
injuries may occur.
If any foreign objects (for example clips) are
allowed to enter this product, there is a risk of
electric shock, fire and/or injury. Unplug the
mains connector before removing the object.
Do not introduce foreign objects into the
ventilation holes or operate this product with
covers open or removed as electric shock, fire
and/or injuries may occur.

C9600 User’s Guide> 10
WARNING!
Do not use an extremely flammable spray near
this product as the product contains high
temperature parts that may cause a fire.
Switch this product off before cleaning to
prevent any risk of injury. Clean using a damp
cloth. Do not use liquid or aerosol cleaners.
Do not carry out any operations on this product
that are not specified in the User's Guide. This
may result in electric shock, fire and/or injury.
Do not touch the battery if one is fitted to the
product. There is a risk of explosion if the
battery is replaced by an incorrect type. The
product battery should not require replacement
during the life of the printer.
After installing additional memory, hard disk
drive or any other internally fitted option, any
covers removed or doors opened must be
closed or replaced and secured to prevent any
risk of fire or electric shock.

C9600 User’s Guide> 11
WARNING!
If items such as scanners or finishers are fitted,
please exercise care when moving these items
so as to avoid risk of entrapment or personnel
injury.
If this product is installed on a cabinet or high
capacity feeder, ensure wheel locks are applied
once it is placed in final position for use, to
prevent risk of movement or injury.
Take care with toner powder. If swallowed,
induce vomiting and seek medical attention.
Never attempt to induce vomiting if person is
unconscious.
Take care with toner powder. If inhaled, move
the person to an open area for fresh air. Seek
medical attention.
Take care with toner powder. If it gets into the
eyes, flush with large amounts of water for at
least 15 minutes keeping eyelids open. Seek
medical attention.
Take care with toner powder. Spillages should
be treated with cold water and soap to help
reduce risk of staining skin or clothing.

C9600 User’s Guide> 12
WARNING!
Do not throw toner cartridges or image drum
cartridges into a fire as you may receive burns
from a dust explosion.
This product is designed to operate within the
following environmental operating conditions:
Temp: 10 to 32°C
Humidity: 20 to 80% RH
The acoustic noise level of this product is
70 dB(A) or less according to EN ISO 7779.
Imported into the EU by:
OKI Europe Ltd, trading as Oki Printing Solutions,
Central House,
Balfour Road,
Hounslow,
Middlesex,
TW3 1HY
United Kingdom.
For all sales, support and general enquiries contact your
local distributor.

C9600 User’s Guide> 13
C ONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Notes, cautions and warnings! . . . . . . . . . . . . . . . . 4
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . 18
Online usage . . . . . . . . . . . . . . . . . . . . . . . . . 19
Printing pages . . . . . . . . . . . . . . . . . . . . . . . . 19
Printer and paper overview . . . . . . . . . . . . . . . . . 21
Opening and closing the top cover . . . . . . . . . . . . 21
Identifying major components . . . . . . . . . . . . . . . 23
Software supplied. . . . . . . . . . . . . . . . . . . . . . . . 28
Paper recommendations . . . . . . . . . . . . . . . . . . . 28
Paper input and output information . . . . . . . . . . . 29
Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . 30
Trays 1 to 5 . . . . . . . . . . . . . . . . . . . . . . . . . 30
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Face-down stacker . . . . . . . . . . . . . . . . . . . . . 31
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . 31
Duplex unit (if installed) . . . . . . . . . . . . . . . . . 31
Tray and stacker examples . . . . . . . . . . . . . . . . . 32
Loading Trays 1 to 5 . . . . . . . . . . . . . . . . . . . 32
Using the MP Tray . . . . . . . . . . . . . . . . . . . . . 34
Using the stackers . . . . . . . . . . . . . . . . . . . . . 37
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Controls and indicators . . . . . . . . . . . . . . . . . . . . 39
LCD panel modes . . . . . . . . . . . . . . . . . . . . . . . . 41
Status information . . . . . . . . . . . . . . . . . . . . . 41
Menu (Functions) information . . . . . . . . . . . . . 41
Configuration information . . . . . . . . . . . . . . . . 42
Help mode . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LCD panel messages. . . . . . . . . . . . . . . . . . . . . . 42
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 43
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printer location . . . . . . . . . . . . . . . . . . . . . . . . . 44
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing the display language . . . . . . . . . . . . . . 47
Checking current settings . . . . . . . . . . . . . . . . . . 48

C9600 User’s Guide> 14
Interfaces and connection . . . . . . . . . . . . . . . . . . 49
Connecting the parallel interface . . . . . . . . . . . 50
Connecting the USB interface . . . . . . . . . . . . . 50
Connecting the network interface . . . . . . . . . . 51
Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . 52
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the printer . . . . . . . . . . . . . . . . . . . . . . . . 53
Consumables and maintenance . . . . . . . . . . . . . . 54
Checking consumable/maintenance item usage . . . 54
Replacement indications . . . . . . . . . . . . . . . . . . . 54
Consumable item order information . . . . . . . . . . . 55
Maintenance item order details . . . . . . . . . . . . . . 55
Replacing consumables/maintenance items . . . . . . 56
Cleaning the LED heads . . . . . . . . . . . . . . . . . . . 56
Cleaning the paper feed rollers . . . . . . . . . . . . . . 58
Cleaning the printer casing . . . . . . . . . . . . . . . . . 61
Emptying the punch chip box (Punch unit optional
accessory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Optional accessories. . . . . . . . . . . . . . . . . . . . . . . 65
Accessory order information . . . . . . . . . . . . . . . . 66
Installing accessories . . . . . . . . . . . . . . . . . . . . . 67
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 68
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Paper jams – printer. . . . . . . . . . . . . . . . . . . . . . 68
Open cover, paper jam, tttttt side cover . . . . . . 69
Open cover, paper jam, side cover. . . . . . . . . . 70
Open cover, paper jam, top cover . . . . . . . . . . 72
Paper jams – duplex unit (if installed) . . . . . . . . . 78
Check duplex unit, paper jam . . . . . . . . . . . . . 78
Paper jams – Finisher (optional accessory) . . . . . . 84
Check Finisher, paper jam/paper remains . . . . . 84
591, 592, 593, 599/ 643, 645 (paper jam
around Finisher) . . . . . . . . . . . . . . . . . . . . . 84
594, 597, 598/ 644, 646 (paper jam in
Finisher) . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
590 (paper jam in Finisher/Punch unit) . . . . . . 90
Check Inverter, paper jam . . . . . . . . . . . . . . . 93
Avoiding paper jams. . . . . . . . . . . . . . . . . . . . . . 97
Dealing with unsatisfactory printing . . . . . . . . . . . 98
Staple jams – Finisher (optional accessory). . . . . .100
Check Finisher, Staple Jam . . . . . . . . . . . . . . .100

C9600 User’s Guide> 15
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix A – LCD Messages. . . . . . . . . . . . . . . . 107
Appendix B – Menu system . . . . . . . . . . . . . . . . 109
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .110
Print Page Count . . . . . . . . . . . . . . . . . . . . . .110
Finisher Count . . . . . . . . . . . . . . . . . . . . . . . .110
Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . .111
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Paper Size in Tray . . . . . . . . . . . . . . . . . . . . .114
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Configuration example – monochrome pages
printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Print Information . . . . . . . . . . . . . . . . . . . . . . . .116
Print Information example – demonstration
page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Print Secure Job. . . . . . . . . . . . . . . . . . . . . . . . .117
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Tray Configuration . . . . . . . . . . . . . . . . . . . . .118
System Adjust. . . . . . . . . . . . . . . . . . . . . . . .122
Menus example 1 – Tray 1 transparencies . . . .125
Menus example 2 – MP Tray paper size . . . . . .126
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Oki contact details . . . . . . . . . . . . . . . . . . . . . . . 129

C9600 User’s Guide> 16
I NTRODUCTION
Congratulations on buying an Oki colour printer. Your new printer
is designed with advanced features to give you clear, vibrant
colour prints and crisp black and white pages at high speed on a
range of print media for the office.
There are four different models available: C9600n, C9600dn,
C9600hdn and C9600hdtn, where n denotes networking
capability, d denotes duplex unit installed, h denotes hard disk
drive installed and t denotes high capacity feeder installed.
F EATURES
The following features are standard on all models:
>Up to 36 pages per minute in full colour for fast printing of
high impact colour presentations and other documents
>Up to 40 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring colour
>1200 x 600 dpi (dots per inch) print resolution for high
quality image production showing the finest detail
>ProQ2400 multilevel technology produces subtler tones
and smoother gradations of colour to lend photographic
quality to your documents
>Single Pass Colour Digital LED technology for high speed
processing of your printed pages
>10Base-T and 100Base-TX network connection lets you
share this valuable resource among users on your office
network
>USB 2.0 and parallel (IEEE-1284) interfaces
>PCL, PS, IBM PPR, Epson FX emulations
>“Ask Oki” – a brand new, user-friendly function that gives
a direct link from your printer driver screen (but not
illustrated in this guide) to a dedicated web site specific to
the exact model you are using. This is where you will find
all the advice, assistance and support you could need to
help you get the best possible results from your Oki
printer.

C9600 User’s Guide> 17
Additionally, the following optional features are available:
>Automatic two-sided (duplex) printing for economical use
of paper and compact printing of larger documents
NOTE
This optional feature is only applicable to the C9600n.
>Hard disk drive enables spooled and verified printing
NOTE
This optional feature is only applicable to the C9600n and
C9600dn.
>Additional paper trays for loading a further 530 sheets at
a time to reduce operator intervention, or different paper
stocks for letterhead stationery, alternative paper sizes or
other print media:
>2nd/3rd Tray (530 sheets each)
>High Capacity Feeder (HCF) (1590 sheets)
NOTE
1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray,
Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd
Tray + HCF
2. The C9600hdtn already has a High Capacity Feeder
installed and so can only accommodate one additional tray
(to give the maximum total of five).
>Additional memory
>Finisher (for stapling printer output)
>Punch unit (to extend Finisher functionality)
>Wireless LAN networking capability
>Printer cabinet

C9600 User’s Guide> 18
A BOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that
your printer does not have installed.
This manual is your user’s guide (check the web site,
www.okiprintingsolutions.com, for the most up-to-date version)
for your printer and forms part of the overall user support listed
below:
>Set-up guide: to describe how to unpack, connect and
turn on your printer
This is a paper document that is packaged with the printer.
>This User’s Guide: to help you to become familiar with
your printer and make the best use of its many features.
Also included are guidelines for troubleshooting and
maintenance to ensure that it performs at its best.
Additionally, information is provided for adding optional
accessories as your printing needs evolve.
This is an electronic document stored on CD3.
>Printing Guide for Windows users and Mac users: to help
you operate your printer effectively and efficiently
This is an electronic document stored on CD3.
>Configuration Guide: to provide machine configuration
and network configuration information
This is an electronic document stored on CD3.
>Installation Guides: accompany consumable items and
optional accessories to describe how to install them
These are paper documents that are packaged with the
consumables and optional accessories.
>Online Help: online information accessible from the
printer driver and utility software

C9600 User’s Guide> 19
O NLINE USAGE
This guide is intended to be read on screen using an Adobe
Acrobat Reader. Use the navigation and viewing tools provided in
Acrobat.
You can access specific information in two ways:
>In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the
required topic. (If the bookmarks are not available, use
the “Contents” on page 13.)
>In the list of bookmarks, click on Index to jump to the
Index. (If the bookmarks are not available, use the
“Contents” on page 13.) Find the term of interest in the
alphabetically arranged index and click on the associated
page number to jump to the page containing the term.
P RINTING PAGES
The whole manual, individual pages, or sections may be printed.
The procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are
looking.
1
2
3

C9600 User’s Guide> 20
(c) [Pages from] and [to], (3), for the range of pages
you specify by entering their page numbers.
3. Click on [OK].