Oki C9600 Series User manual

C9600 User’s Guide
2
Copyright Information
Copyright © 2007 by Oki Data. All Rights Reserved
Document Information ________________________________
C9600 User’s Guide
P/N 59372901
Revision 3.0
February, 2007
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
While al l r easona b le effo r t s have b e e n made to make thi s document a s accura t e and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Oki Printing Solutions are registered trademarks of Oki Electric Industry
Company Ltd.
Adobe and PostScript are registered trademarks of Adobe Systems.
Apple, Macintosh, Mac, and Mac OS are registered trademarks of Apple Computers
Inc.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
Regulatory Information _______________________________
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC
(R&TTE), as amended where applicable, on the approximation of
the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage and Radio & Telecommunications
Terminal Equipment.

C9600 User’s Guide> 3
C ONTENTS
Notes, cautions and warnings! . . . . . . . . . . . . . . . . 6
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . 14
Online usage . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing pages . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer and paper overview . . . . . . . . . . . . . . . . . 17
Opening and closing the top cover . . . . . . . . . . . . 17
Identifying major components . . . . . . . . . . . . . . . 18
Software supplied. . . . . . . . . . . . . . . . . . . . . . . . 22
Paper recommendations . . . . . . . . . . . . . . . . . . . 23
Paper input and output information . . . . . . . . . . . 24
Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . 25
Trays 1 to 5 . . . . . . . . . . . . . . . . . . . . . . . . . 25
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Face-down stacker . . . . . . . . . . . . . . . . . . . . . 26
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . 26
Duplex unit (if installed) . . . . . . . . . . . . . . . . . 26
Tray and stacker examples . . . . . . . . . . . . . . . . . 27
Loading Trays 1 to 5 . . . . . . . . . . . . . . . . . . . 27
Using the MP Tray . . . . . . . . . . . . . . . . . . . . . 29
Using the stackers . . . . . . . . . . . . . . . . . . . . . 32
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . 34
Display Panel messages . . . . . . . . . . . . . . . . . . . 36
Status information . . . . . . . . . . . . . . . . . . . . . 36
Menu (Functions) information . . . . . . . . . . . . . 36
Configuration information . . . . . . . . . . . . . . . . 37
Help mode . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Display Panel messages . . . . . . . . . . . . . . . . . . . 37
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 37
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printer location . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Changing the display language . . . . . . . . . . . . . . 42
Checking current settings . . . . . . . . . . . . . . . . . . 43
Interfaces and connection . . . . . . . . . . . . . . . . . . 44

C9600 User’s Guide> 4
Connecting the parallel interface . . . . . . . . . . . 45
Connecting the USB interface . . . . . . . . . . . . . 45
Connecting the network interface . . . . . . . . . . 46
Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . 47
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the printer . . . . . . . . . . . . . . . . . . . . . . . . 48
Consumables and maintenance . . . . . . . . . . . . . . 49
Checking consumable/maintenance item usage . . . 49
Replacement indications . . . . . . . . . . . . . . . . . . . 49
Consumable item order information . . . . . . . . . . . 50
Maintenance item order details . . . . . . . . . . . . . . 50
Replacing consumables/maintenance items . . . . . . 51
Cleaning the LED heads . . . . . . . . . . . . . . . . . . . 51
Cleaning the paper feed rollers . . . . . . . . . . . . . . 53
Cleaning the printer casing . . . . . . . . . . . . . . . . . 56
Emptying the punch chip box
(Punch unit optional accessory) . . . . . . . . . . . . . 57
Optional accessories. . . . . . . . . . . . . . . . . . . . . . . 60
Accessory order information . . . . . . . . . . . . . . . . 61
Installing accessories . . . . . . . . . . . . . . . . . . . . . 62
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Paper jams – printer. . . . . . . . . . . . . . . . . . . . . . 63
Open cover, paper jam, tttttt side cover . . . . . . 63
Open cover, paper jam, side cover. . . . . . . . . . 65
Open cover, paper jam, top cover . . . . . . . . . . 67
Paper jams – duplex unit (if installed) . . . . . . . . . 72
Check duplex unit, paper jam . . . . . . . . . . . . . 72
Paper jams – Finisher (optional accessory) . . . . . . 78
Check Finisher, paper jam/paper remains . . . . . 78
591, 592, 593, 599/ 643, 645
(paper jam around Finisher) . . . . . . . . . . . . . 78
594, 597, 598/ 644, 646
(paper jam in Finisher) . . . . . . . . . . . . . . . . . 81
590 (paper jam in Finisher/Punch unit) . . . . . . 84
Check Inverter, paper jam . . . . . . . . . . . . . . . 87
Avoiding paper jams. . . . . . . . . . . . . . . . . . . . . . 91
Dealing with unsatisfactory printing . . . . . . . . . . . 92
Staple jams – Finisher (optional accessory). . . . . . 94
Check Finisher, Staple Jam . . . . . . . . . . . . . . . 94
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix A – Display Panel Messages . . . . . . . . 102

C9600 User’s Guide> 5
Appendix B – Menu system . . . . . . . . . . . . . . . . 104
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .105
Print Page Count . . . . . . . . . . . . . . . . . . . . . .105
Finisher Count . . . . . . . . . . . . . . . . . . . . . . . .105
Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . .106
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Paper Size in Tray . . . . . . . . . . . . . . . . . . . . .109
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Configuration example –
monochrome pages printed. . . . . . . . . . . . . .110
Print Information . . . . . . . . . . . . . . . . . . . . . . . .111
Print Information example –
demonstration page . . . . . . . . . . . . . . . . . . .112
Print Secure Job. . . . . . . . . . . . . . . . . . . . . . . . .113
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Tray Configuration . . . . . . . . . . . . . . . . . . . . .113
System Adjust. . . . . . . . . . . . . . . . . . . . . . . .118
Menus example 1 – Tray 1 transparencies . . . .121
Menus example 2 – MP Tray paper size . . . . . .121
Oki service centers . . . . . . . . . . . . . . . . . . . . . . . 123
Authorized Service Providers . . . . . . . . . . . . . . . .123
Oki Data Contact Locations . . . . . . . . . . . . . . . . .123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

C9600 User’s Guide> 6
N OTES , CAUTIONS AND WARNINGS !
NOTE
A note provides additional information to supplement the main
text.
S AFETY WARNINGS
Please be careful to read and understand the safety warnings on
the following pages before operating the printer.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

C9600 User’s Guide> 7
WARNING!
Ensure all warning and instruction labels on the
product are read, understood and followed in
order to prevent any risk of injury.
Ensure this and all other documentation is both
read carefully and retained for future
reference.
This printer unit weighs 72kg. 3 people are
required to lift the printer safely and prevent
any risk of personnel injury.
The product must be placed on a flat solid
surface strong enough to support its weight to
prevent any risk of injury.
Ensure that there is adequate ventilation all
around the product to prevent overheating and
any risk of fire.
Keep the product away from direct heat
sources such as radiators and out of direct
sunlight to prevent any risk of overheating.
Ensure the power source matches the rating on
the product labelling. If in any doubt consult
your dealer or power provider to ensure no risk
of fire or shock exists.
Ensure both the printer and mains power
switches are in the OFF position before
connecting the AC power cable.

C9600 User’s Guide> 8
WARNING!
This product has an earthed plug as a safety
feature and will only connect to an earthed
socket. Do not attempt to defeat the earthing
or there is a risk of fire or shock.
If using an extension cable or power strip
ensure that the total current rating (amperes)
of all connected equipment is less than the
maximum rating of the extension cable, power
strip or wall outlet. Otherwise fire or shock
may occur.
Ensure the power cable is routed so as not to
be damaged or cause a trip hazard. If the cable
becomes frayed or damaged replace it
immediately to prevent any risk of shock.
Do not twist, constrict or knot the power cable
as this can cause overheating which may lead
to fire or electric shock.
Ensure the power socket to which the printer is
connected is easily accessible at all times.
Do not connect or disconnect the power plug
with a wet hand as this may cause electric
shock.
Always hold the power plug to connect/
disconnect the power cable to/from the mains
socket. Unplugging by pulling on the cable can
cause fraying and may lead to fire or electric
shock.

C9600 User’s Guide> 9
WARNING!
Use only the power cable supplied. Using a
power cable not intended for this product may
lead to fire or electric shock.
To avoid risk of fire and electric shock, do not
use the power cable supplied with this product
for any other electrical equipment.
If you do not connect the power cord or any
other cables only as directed in the User's
Guide, this may result in a fire.
Ensure loose clothing and hair are kept clear of
moving parts when printer is in operation to
prevent possible risk of injury.
When the printer cover is open, do not touch
the fuser unit as you may receive burns. Allow
it to cool before touching and always use the
handle to lift the fuser.
If the printer casing gets extremely hot or
smoke, unusual smells or abnormal noises are
emitted from the printer, there is a risk of fire.
Unplug the mains connector and contact your
dealer.
If the printer has been knocked over or
damaged, there is a risk of electric shock, fire
and/or injury. Unplug the mains connector and
contact your dealer.

C9600 User’s Guide> 10
WARNING!
If any liquid (for example water) is allowed to
enter the printer, there is a risk of fire. Unplug
the mains connector and contact your dealer.
Do not place containers containing liquid on the
printer as electric shock, fire and/or injuries
may occur.
If any foreign objects (for example clips) are
allowed to enter the printer, there is a risk of
electric shock, fire and/or injury. Unplug the
mains connector before removing the object.
Do not introduce foreign objects into the
ventilation holes or operate the printer with the
rear cover open as electric shock, fire and/or
injuries may occur.
Do not use an extremely flammable spray near
the printer as the printer contains high
temperature parts that may cause a fire.
Switch printer off before cleaning to prevent
any risk of injury. Clean using a damp cloth. Do
not use liquid or aerosol cleaners.
Do not carry out any operations on the printer
that are not specified in the User's Guide. This
may result in electric shock, fire and/or injury.

C9600 User’s Guide> 11
WARNING!
Risk of explosion if battery is replaced by an
incorrect type. Do not touch the battery. Printer
battery should not require replacement during
the life of the printer.
After installing additional memory or a hard
disk drive, the cover door must be closed and
secured to prevent risk of fire.
Take care with toner powder. If swallowed
induce vomiting and seek medical attention.
Never attempt to induce vomiting if person is
unconscious.
Take care with toner powder. If inhaled move
the person to an open area for fresh air. Seek
medical attention.
Take care with toner powder. If it gets into the
eyes flush with large amounts of water for at
least 15 minutes keeping eyelids open. Seek
medical attention.
Take care with toner powder. Spillages should
be treated with cold water and soap to help
reduce risk of staining skin or clothing.
Do not throw toner cartridges or image drum
cartridges into a fire as you may receive burns
from a dust explosion.

C9600 User’s Guide> 12
I NTRODUCTION
Congratulations on buying an Oki color printer. Your new printer is
designed with advanced features to give you clear, vibrant color
prints and crisp black and white pages at high speed on a range of
print media for the office.
There are four different models available: C9600n, C9600dn,
C9600hdn and C9600hdtn, where n denotes networking capability,
d denotes duplex unit installed, h denotes hard disk drive installed
and t denotes high capacity feeder installed.
F EATURES
The following features are standard on all models:
>Up to 36 pages per minute in full color for fast printing of
high impact color presentations and other documents
>Up to 40 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring color
>1200 x 600 dpi (dots per inch) print resolution for high
quality image production showing the finest detail
>ProQ2400 multilevel technology produces subtler tones and
smoother gradations of color to lend photographic quality to
your documents
>Single Pass Color Digital LED technology for high speed
processing of your printed pages
>10Base-T and 100Base-TX network connection lets you share
this valuable resource among users on your office network
>USB 2.0 and parallel (IEEE-1284) interfaces
>PCL, PS, IBM PPR, Epson FX emulations

C9600 User’s Guide> 13
Additionally, the following optional features are available:
>Automatic two-sided (duplex) printing for economical use of
paper and compact printing of larger documents
NOTE
This optional feature is only applicable to the C9600n.
>Hard disk drive enables spooled and verified printing
NOTE
This optional feature is only applicable to the C9600n and
C9600dn.
>Additional paper trays for loading a further 530 sheets at a
time to minimize operator intervention, or different paper
stocks for letterhead stationery, alternative paper sizes or
other print media:
• 2nd/3rd Tray (530 sheets each)
• High Capacity Feeder (HCF) (1590 sheets)
NOTE
1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray
1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray +
HCF
2. The C9600hdtn already has a High Capacity Feeder installed
and so can only accommodate one additional tray (to give the
maximum total of five).
>Additional memory
>Finisher (for stapling printer output)
>Punch unit (to extend Finisher functionality)
>Wireless LAN networking capability

C9600 User’s Guide> 14
A BOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that
your printer does not have installed.
This manual is your user’s guide (check the web site,
my.okidata.com, for the most up-to-date version) for your printer
and forms part of the overall user support listed below:
>Set-up guide: to describe how to unpack, connect and turn
on your printer
This is a paper document that is packaged with the printer.
>This User’s Guide: to help you to become familiar with your
printer and make the best use of its many features. Also
included are guidelines for troubleshooting and maintenance
to ensure that it performs at its best. Additionally,
information is provided for adding optional accessories as
your printing needs evolve.
This is an electronic document stored on the Documentation
CD.
>Printing Guide for Windows users and Mac users: to help
you operate your printer effectively and efficiently
This is an electronic document stored on the Documentation
CD.
>Configuration Guide: to provide machine configuration and
network configuration information
This is an electronic document stored on the Documentation
CD.
>Installation Guides: accompany consumable items and
optional accessories to describe how to install them
These are paper documents that are packaged with the
consumables and optional accessories.
>Online Help: online information accessible from the printer
driver and utility software

C9600 User’s Guide> 15
O NLINE USAGE
This guide is intended to be read on screen using an Adobe Acrobat
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
>In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the required
topic. (If the bookmarks are not available, use the “Contents”
on page 3.)
>In the list of bookmarks, click on Index to jump to the Index.
(If the bookmarks are not available, use the “Contents” on
page 3.) Find the term of interest in the alphabetically
arranged index and click on the associated page number to
jump to the page containing the term.
P RINTING PAGES
The whole manual, individual pages, or sections may be printed. The
procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are
looking.
1
2
3

C9600 User’s Guide> 16
(c) [Pages from] and [to], (3), for the range of pages you
specify by entering their page numbers.
3. Click on [OK].

C9600 User’s Guide> 17
P RINTER AND PAPER OVERVIEW
O PENING AND CLOSING THE TOP COVER
To open the top cover, squeeze the top cover handle (1) to release
the catch and raise the cover.
To close the top cover, push gently (1) until the cover stops midway
and then push harder (2) to close the cover completely. Ensure that
the cover is securely closed.
1
1
2

C9600 User’s Guide> 18
I DENTIFYING MAJOR COMPONENTS
The major components of your printer are identified in the graphics
below.
1. Paper holding arm
2. Top cover (face-down stacker)
3. MP Tray (multi-purpose tray)
4. Tray 1 side cover
5. Paper size label
6. Paper gauge
7. Tray 1 (paper tray)
8. Control panel
9. Top c over han d l e
1
2
3
4
5
6
7
8
9

C9600 User’s Guide> 19
10. Face-down stacker
11. Power (on/off) switch
12. Face-up stacker
10
11
12

C9600 User’s Guide> 20
13. Interface unit
14. Network interface connector
15. Parallel interface connector
16. USB interface connector
17. Power connector
18. Ventilation openings
13
17
18
14
15
16