Oki OKIPAGE 10e User manual

Service Guide OKIPAGE 10e
Chapter 0 Introduction
Front Cover
Oki Data
Service Guide
OKIPAGE 10e
To propel your company into the future, you need technology that fits the way you work. You need the OKIPAGE® 10ex,
the best-featured desktop printer in its class. This digital LED printer combines professional performance with
excep-tional value, for years of high-quality documents and low ongoing operating costs.
Adobe Acrobat printable reference copy
of the OKIDATA Service Training Manual.
05/13/98
Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures
rendered at 300 dpi, which is ideal for printing, but does not display well on most displays.

Table of Contents Page
Service Guide OKIPAGE 10e
0 Introduction
Introduction 1
1 Specifications
1.1 System Configuration 2
1.2 Printer Configuration 3
1.3 Optional Configuration 4
1.4 Specification 5
1.5 Safety Standards 6
....1.5.1 Certification Label 7
....1.5.2 Warning Label 8
....1.5.3 Warning/Caution Marking 9
2 Operation
Operation Description 10
2.1 Main Control Board 11
2.2 Power Supply/Sensor Board 12
2.3 Electrophotographic Process 13
....2.3.1 Electrophotographic Process Mechanism 14
....2.3.2 Electrophotographic Process 15
....2.3.3 Process Operation Descriptions 16
2.4 Paper Jam Detection 18
2.5 Cover Open 19
2.6 Toner Low Detection 20
3 Disassembly
3.1 Precautions for Parts Replacement 21
3.2 Parts Layout - [Lower base unit] 22
........[Upper cover unit] 23
........[Base unit] 24
3.3 How to Change Parts 25
....3.3.1 Upper Cover Assy 26
....3.3.2 IC Card Cover 27
....3.3.3 LED Head 28
....3.3.4 Operator Panel Assy 29
....3.3.5 Lower Base Unit 30
....3.3.6 Pulse Motor Main/Drum 31
....3.3.7 Pulse Motor (Registration) 32
....3.3.8 Face Up Stacker Assy 33
....3.3.9 Eject Roller Assy 34
....3.3.10 Motor Assy 35
....3.3.11 Hopping Roller Shaft Assy 36
....3.3.12 Stacker Cover Assy 37
....3.3.13 Registration Roller 38
....3.3.14 Transfer Roller Assy 39
....3.3.15 Fusing Unit 40
....3.3.16 Back-up Roller 41
....3.3.17 Sensor Plate (Inlet) 42
....3.3.18 Sensor Plate (Outlet) 43
....3.3.19 Manual Feed Guide Assy 44
....3.3.20 Sensor Plate (Paper Supply) 45
....3.3.21 Main Control M5G-PCB 46
....3.3.22 Transformer 47

Table of Contents Page
....3.3.23 Power Supply/Sensor Board and Contact Assy 48
....3.3.24 Cassette Guide L Assy 49
....3.3.25 Cassette Guide R 50
....3.3.26 Spacer Bearing (L/R) 51
4 Adjustments
4. Adjustment 52
....4.1 Adjustment Types & Functions 53
........4.1.1 Status Monitor 54
........4.1.2 Engine Maintenance Utility 55
....4.2 Adjustment When Replacing a Part 58
........4.2.1 Setting of LED Head Drive Time 59
........4.2.2 Uploading/Downloading EEPROM data 60
5 Maintenance
5.1 Periodical Replacement Parts 61
5.2 Cleaning 62
....5.2.1 Cleaning of LED Lens Array 63
....5.2.2 Cleaning Page Function 64
6 Troubleshooting
6.1 Troubleshooting Tips 65
6.2 Points to Check before Correcting Image Problems 66
6.3 Tips for Correcting Image Problems 67
6.4 Preparation for Troubleshooting 68
6.5 Troubleshooting Flow 69
....6.5.1 LCD Status Monitor Message List 70
....6.5.2 Status Message Troubleshooting 71
........(1) The printer does not work normally after the power is
turned on. 72
........(2) [JAM error] 73
............2-1 Paper input jam 74
............2-2 Paper feed jam 75
............3-3 Paper exit jam 76
........(3) Paper size error 77
........(4) Fusing unit error 78
........(5) SSIO error 79
........(6) Fan error (ERROR 70) 80
....6.5.3 Image Troubleshooting 81
........(1) Images are light or blurred entirely 82
........(2) Dark background density 83
........(3) Blank paper is output 84
........(4) Black vertical belts or stripes 85
........(5) Cyclical defect 86
........(6) Prints voids 87
........(7) Poor fusing 88
........(8) Vertical belts or streaks 89
........Figure 6-4 90
........Figure 6-5 91
7 Wiring Diagram
7.1 Interconnect Signal Diagram 92
7.2 PCB Layout and Connector Signal List 93
7.3 Resistance Check 94
8 Parts List

Table of Contents Page
Lower Base Unit 96
Upper Cover Unit 97
Base Unit 98
A Loop Test (RS-232C Interface)
Loop Test (RS-232C Interface) 100
B Centronics Parallel
Centronics Parallel Interface 99
C Maintenance Utility GUI Manual
1. Maintennace Utility GUI Manual 101
....1.0 Main Menu Dialog 101
....1.1 Printer Status Group 101
....1.2 Engine Menu Setting Group 101
....1.3 Engine Counter Reset Group 101
2. Explanation of Buttons 101
....2.1 Test Print Buttons 101
Product Accessory 1: RS-232C Serial Interface (Option)
RS-232C Serial Interface (Option) 106
Product Accessory 2: Multi-Purpose Feeder Maintenance
1. PREFACE 107
....1.1 Functions 108
....1.2 External View and Component Names 109
2. MECHANISM DESCRIPTION - General Mechanism 110
....2.2 Hopper Mechanism 111
3. PARTS REPLACEMENT 112
....3.1 Precautions Concerning Parts Replacement 113
....3.2 Parts Layout 114
....3.3 Parts Replacement Methods 115
........3.3.1 Link 116
........3.3.2 Separator 117
........3.3.3 OLEV-11 PCB 118
........3.3.4 Pulse Motor 119
........3.3.5 Planet Gear 120
........3.3.6 Roller-A and B 121
4. TROUBLESHOOTING - Precautions Prior to the
Troubleshooting 122
....4.1 TROUBLESHOOTING - Precautions Prior to the
Troubleshooting 122
....4.2 Preparations for the Troubleshooting 123
....4.3 Troubleshooting Method 124
........4.3.1 LCD Status Message List 125
5. CONNECTION DIAGRAM 126
....5.1 Interconnection Diagram 126
....5.2 PCB Layout 127
6. PARTS LIST 128
Product Accessory 3: High Capacity 2nd Paper Feeder
High Capacity Second Paper Feeder Maintenance 129
1. OUTLINE 130
....1.1 Functions 130
....1.2 External View and Component Names 131
2. MECHANISM DESCRIPTION 132
....2.1 General Mechanism 132

Table of Contents Page
....2.2 Hopper Mechanism 133
3. PARTS REPLACEMENT 134
....3.1 Precautions Concerning Parts Replacement 135
....3.2 Parts Layout 136
....3.3 Parts Replacement Methods 137
........3.3.1 Stepping Motor (Hopping) 138
........3.3.2 TQSB-2 PCB 139
........3.3.3 Hopping Roller Shaft Assembly and One-way Clutch
Gear 140
4. TROUBLESHOOTING 141
....4.1 Precautions Prior to the Troubleshooting 141
....4.2 Preparations for the Troubleshooting 142
....4.3 Troubleshooting Method 143
........4.3.1 LCD Status Message List 144
5. CONNECTION DIAGRAM 145
....5.1 Interconnection Diagram 146
....5.2 PCB Layout 147
6. PARTS LIST 148
....6.1 High Capacity Second Paper Feeder 148
....6.3 CABINET & CASSETTE ASSEMBLY 150
....6.4 MECHANICAL ASSEMBLY 151
....6.5 2nd Tray Parts List 152

Page: 1
Service Guide OKIPAGE 10e
Chapter 0 Introduction
Introduction
This Service Handbook describes the field maintenance methods for OKIPAGE 10e Digital LED Printer. This manual is
written for use by the maintenance personnel. Please note that you should refer to the Printer Handbook and Printer
Setup for the handling and operating methods of the equipment.
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 2
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.1 System Configuration
OKIPAGE 10e consists of control and engine blocks in the standard configuration, as shown in Figure 1-1.
In addition, the options marked with asterisk (*) are available.

Figure 1-1

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 3
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.2 Printer Configuration
The printer unit consists of the following hardware components:
Electrophotographic Processorl
Paper Feederl
Controllerl
Operator Panell
Power Supply Unitl
The printer unit configuration is shown in Figure 1-2.

Figure 1-2
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 4
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.3 Optional Configuration
The options shown below are available for use with OKIPAGE 10e. These are available separately from the printer unit.
(1) High Capacity Second Paper Feeder
(2) Multi-Purpose Feeder
(3) 1 MB Memory Expansion Board

(4) RS-232C Serial Interface Board
(5) DRAM SIMM Memory
DRAM SIMM memory is available with
memory of 2, 8, 8, 16 or 32 MB. The access
time of SIMM memories are 60ns, 70ns,
80ns, and 100ns.
(6) Flash SIMM
Flash SIMM is available with memory of 4 MB
and 8 MB.
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 5
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.4 Specification
(1) Type: Desktop
(2) Outside dimensions Height: 7.9" (200 mm)
Width 13.0" (330 mm)
Depth 15.6" (395mm)
(3) Weight 22 lbs. (10 kg)
(4) Development method
Exposure method Dry electrophotography LED stationary head
(5) Paper used <Type>
Standard paperl
- Xerox 4200 (20 lbs)
Application paper (manual face-up feed)l
- Label
- Envelope
- OHP paper (Transparency)
<Size>
Standardl
Letter
Legal * [*Without Mutli-Purpose Feeder (Option)]
Legal-13*
Executive
-COM-10** [**manual feed and Multi-Purpose Feeder (Option)
only]
Monarch**
DL**
C5**
A4
A5
B5 (JIS)
A6
Applicable sizesl
- Width: 3.87" x 8.5" (116 to 216 mm)
- Length: 5.83" to 14" (148 to 355.6 mm)
<Thickness>
- Automatic feed: 16 to 28 lbs (60 to 135 g/m2)
- Manual feed: Label, OHP paper (transparency), Envelope (24 to
28 lbs.)

(6) Printing speed: Continuous print: 10 pages per minute with Letter size paper.
[Except Second Paper Feeder (8.8 PPM), Multi-Purpose Feeder
(8.3 PPM)]
Warm-up time: 60 seconds typical at room temperature [68oF (20o
C), AC 120/230 V].
First print: 12 seconds typical for the Letter size paper after
warm-up
(7) Paper feeding method Automatic paper feed or manual paper feed
(8) Paper delivery
method Face down/face up
(9) Resolution 300 x 300 dots/inch (true)
300 x 1200 dots/inch (graphics)
(10) Power input 120 VAC + 5.5%, -15%
230 VAC +/- 10%
(11) Power consumption Peak: Approx. 460W
Typical operation: Approx. 215W
Idle: Approx. 61W
Power save mode: Approx. 18W
(12) Temperature and
humidity
In operation Power off mode During Storage Unit
Temperature 50-90
(10-32) 32-110 (0-43) 14-110 (-10-43)
oF
oC
Humidity 20-80 10-90 10-90 %RH
Maximum wet bulb
temperature 77 (25) 80.4 (26.8) ----- oF
oC
Minimum difference
between wet and
dry bulb
temperatures
35.6
(2) 35.6 (2) ----- oF
oC
1. Storage conditions specified above apply to printers in packed condition.
2. Temperature and humidity must be in the range where no condensation occurs.
(13) Noise During operation: 50 dB (A) or less
Standby: 38 dB (A) or less
Quite mode: Back ground level
(14) Consumables Toner cartridge kit - 2,000 (5% duty) ---- 45g cartridge kit
Image drum cartridge - 20,000 (at continuous printing); 14,000 (3
page/job) without Power Save
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 6
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.5 Safety Standards
1.5.1 Certification Label
1.5.2 Warning Label
1.5.3 Warning/Caution Marking
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 7
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.5.1 Certification Label
The safety certification label is affixed to the printer in the position described below.
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 8
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.5.2 Warning Label
The warning labels are affixed to the sections which may cause bodily injury.
Follow the instructions on warning labels during maintenance.
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)

Page: 9
Service Guide OKIPAGE 10e
Chapter 1 Specifications
1.5.3 Warning/Caution Marking
The following warning and caution markings are made on the power supply/sensor board.
ENGLISH - Heatsink and transformer core present risk of electric shock. Test before touching.
FRENCH - Le dissipateur thermique et le noyau du transformateur présentent des risques de choc électrique. Testez
avant de manipuler.
SPANISH - Las disipadores de color el núcel del transformador pueden producir un choque eléctrico. Compruebe antes
de tocar.
PORTUGUESE - O dissipador de calor e o núcleo do fransiormador apresentam risco de choque elétrico. Teste antes de
focar.
ENGLISH - Circuits maybe live after fuses open.
FRENCH - Il se peut que les circuits soient sous tension une fois que les fusibles ont éfé rerirés.
SPANISH - Las circuitos pueden estar activos una vez que se hayan abierio los fusibles.
PORTUGUESE - Os circuitos podem estar energizados após os fusiveis se queimarem.

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange
(BPX) for any updates to this material. (http://bpx.okidata.com)