Oki OKIPAGE 12i Series User manual

OKIPAGE 12i
Digital LED Printer
User’s Guide

ii
As an Energy Star Partner,
Okidata has determined that this
product meets the Energy Star
guidelines for energy efficiency.
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. OKIDATA assumes no
responsibility for the results of errors beyond its control. OKIDATA also
cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the applicability
of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by
OKIDATA.
Copyright 1998 by OKIDATA. All rights reserved.
First edition, December, 1998.
Written and produced by the OKIDATA Publications Services Dept.
Please address any comments to:
Training and Publications Department
OKIDATA
2000 Bishops Gate Boulevard
Mount Laurel, New Jersey 08054-4620
http://www.okidata.com
OKIDATA is a registered trademark of Oki Electric Industry Company,
Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca
Registrada, Oki Electric Industry Company, Ltd.
OKIPAGE is a trademark of OKI America, Inc.
Energy Star is a trademark of the United States Environmental Protection
Agency.
TrueType is a registered trademark of Apple Computer Company.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-
Packard Company.
IBM is a registered trademark of International Business Machines Corp.
Microsoft and MS-DOS are registered trademarks and Windows is a
registered trademark of Microsoft Corporation in the U. S. and other
countries.
Intellifont is a registered trademark of Compugraphic Corporation.
Epson is a registered trademark of Seiko Epson Corp.
All products currently sold by Okidata are Year 2000 Compliant. Each
product contains information technology that accurately processes date
and time data between the years 1999 and 2000. These products, when
used in combination with products purchased from other manufacturers,
whose products properly exchange date and time information, will
accurately process the date and time. All future products are committed
to meeting the same Year 2000 compliance.

iii
Safety Instructions
Your OKI printer has been carefully designed to give you years of safe,
reliable performance. As with all electrical equipment, however, there
are a few basic precautions you should take to avoid hurting yourself or
damaging the printer:
• Read the setup instructions in this handbook carefully. Be sure to
save it for future reference.
• Read and follow all warning and instruction labels on the printer
itself.
• Unplug the printer before you clean it. Use only a damp cloth; do not
use liquid or aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on something
unsteady, it may fall and be damaged; if you place it on a soft
surface, such as a rug, sofa, or bed, the vents may be blocked,
causing the printer to overheat.
• To protect your printer from overheating, make sure all openings on
the printer are not blocked. Don’t put the printer on or near a heat
source, such as a radiator or heat register. Keep it out of direct
sunlight. Allow enough room around the printer for adequate
ventilation and easy access to the paper trays.
• Do not use your printer near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the
back of the printer. If you’re not sure, check with your dealer or with
your local power company.
• Your printer has a grounded, 3-prong plug as a safety feature, and it
will only fit into a grounded outlet. If you can’t plug it in, chances
are you have an older, non-grounded outlet; contact an electrician to
have the outlet replaced. Do not use an adapter to defeat the
grounding.
• The printer must be installed near a power outlet which remains
easily accessible.
• To avoid damaging the power cord, don’t put anything on it or place it
where it will be walked on. If the cord becomes damaged or frayed,
replace it immediately.
• If you are using an extension cord or power strip with the printer, make
sure that the total of the amperes required by all the equipment on the
extension is less than the extension’s rating. The total ratings of all
equipment plugged into the outlet should not exceed 15 amperes.
• Do not poke anything into the ventilation slots on the printer; you
could get a shock or cause a fire.
• Aside from the routine maintenance described in this handbook, don’t
try to service the printer yourself; opening the cover may expose you
to shocks or other hazards.
• Do not make any adjustments other than those outlined in the
handbook: you may cause damage requiring extensive repair work.
See Section 5 for information on how to get your printer serviced by
qualified OKIDATA technicians.
If anything happens that indicates that your printer is not working
properly or has been damaged, unplug it immediately and follow the
procedures in Section 5 for having your printer serviced.
These are some of the things to look for:
• The power cord or plug is frayed or damaged.
• Liquid has been spilled into the printer, or it has been exposed to
water.
• The printer has been dropped, or the cabinet is
damaged.
• The printer doesn’t function normally when you’re following the
operating instructions.

iv
Federal Communications Commission
Radio Frequency Interference Statement for
120-Volt Models
WARNING: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
It is the responsibility of the user to obtain the required shielded cable
in order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void
your authority to operate this device.
Industry Canada
Radio Interference Statement for 120-Volt Models
This apparatus complies with the Class “B” limits for radio interference
as specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “B” en ce qui
concerne les interférences radio, tel que spécifié par Industry Canada dans
les Règlements relatifs aux Interférences Radio.
Federal Communications Commission
Radio Frequency Interference Statement for 230/240-Volt Models
WARNING: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the
interference at his own expense.
It is the responsibility of the user to obtain the required shielded cable
in order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void
your authority to operate this device.
Industry Canada Radio Interference Statement for
230/240-Volt Models
This apparatus complies with the Class “A” limits for radio interference
as specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “A” en ce qui
concerne les interférences radio, tel que spécifié par Industry Canada dans
les Règlements relatifs aux Interférences Radio.

v
European Union Council of the European Communities
Statement of Electromagnetic Conformance for 230/240-Volt
Models
This product complies with the requirements of the Council Directive
89/336/EEC on the approximation of the laws of the member states
relating to electromagnetic compatibility.
This product is in conformity with Directive 73/23/EEC on the
harmonization of the laws of Member States relating to electrical
equipment designed for use within certain voltage limits.
Ce matériel est conforme aux dispositions de la Directive du Conseil 89/
336/CEE applicables à l’approximation de la législation des Etats
membres en ce qui concerne la compatibilitè des équipements
èlectromagnétiques.
Ce produit est conforme à la Directive 72/23/EEC sur l’harmonisation
des lois des états membres relativement au matériel électrique devant
être utilisé dans des limites de tension spécifiques.
Este producto cumple con los requisitos de la Directiva del Consejo 89/
336/CEE sobre la aproximación de la legislación de los Estados
Miembros por cuanto respecta a la compatibilidad electromagnética.
Este producto cumple con la Directiva 73/23/EEC sobre armonización
de las leyes de los Estados Miembros referente a equipo eléctrico a ser
usado dentro de ciertos límites de voltaje.
Este produto obedece aos requisitos da Directiva do Conselho 89/336/
CEE sobre a aproximação das leis dos estados membros relativamente à
compatibilidade electromagnética.
Este produto está de acordo com a Diretriz 73/23/EEC sobre a
harmonização das leis dos Estados Membros relacionadas a
equipamentos elétricos projetados para o uso dentro de determinados

vi
WarrantyEnhancementPrograms
➯ Available in the U.S. and Canada only
OKI Extend ™
This program offers you the opportunity to
purchase an extension of the standard
warranty for your OKI printer. You can add
1 or 2 years to the standard warranty
period.
OKI On-Site ™
If you experience a malfunction of your
OKI printer and the problem cannot be
resolved over the phone, this program
offers you repair of your printer right at
your place of business, by our national
service provider.
For more information...
For pricing and more detailed information on these programs:
• call 1-800-OKIDATA (1-800-654-3282)
or
• visit our Web site: http://www/okidata.com

vii
TableofContents
Features
Consumables ...........................................................................1
Options .................................................................................... 1
Section 1: Setting Up Your Printer
Selecting a Location for Your Printer ............................................ 2
Visit the OKIDATAWeb Site..................................................2
Checking the Contents...................................................................2
Remove the Image Drum Protective Paper ................................... 3
Removing Operator Panel Protective Film.................................... 3
Installing Toner .............................................................................. 4
Loading Paper................................................................................ 5
Using Legal Size Paper ...........................................................5
Paper Exit Options......................................................................... 6
Top Paper Exit......................................................................... 6
Rear Paper Exit .......................................................................6
Interfacing with your Computer .................................................... 7
Parallel Interface ..................................................................... 7
Serial Interface ........................................................................ 7
Connecting the Cable .............................................................. 7
Attaching the Power Cord....................................................... 7
Changing the Display Language ............................................. 8
Printing a Demo Page ............................................................. 8
Printing a Font Page ................................................................ 8
Printer Software............................................................................. 9
Printer Drivers ......................................................................... 9
No CD-ROM Drive? ............................................................... 9
Status Monitor......................................................................... 10
Windows 95, Windows 98, and Windows NT 4.0.................. 10
Windows 3.x............................................................................11
Using the Status Monitor ........................................................12
Uninstall Printer Software ...................................................... 13
Macintosh Installation ................................................................... 14
Interfacing ............................................................................... 14
Reactivating the Printer........................................................... 14
Installing the PostScript Driver............................................... 14
Selecting a Printer ................................................................... 14
Installing Screen Fonts............................................................15
Section 2: Operting Your Printer
Using the Front Operator Panel ..................................................... 16
Ready Light............................................................................. 16
LCD Display Window............................................................. 16
Paper Size Indicator ................................................................16
Button Functions ..................................................................... 17
Using the Printer Menu .................................................................18
Resetting the Menu ................................................................ 18
Sub Menus .............................................................................. 18
Printing the Menu ................................................................... 18
Level 1 Menu................................................................................. 19
Level 2 Menu................................................................................. 27
Maintenance Menu ........................................................................ 31
Using Special Print Media............................................................. 32
Printing a Special Document ..................................................32
Enhancing Print Quality.......................................................... 32
Printing Envelopes .................................................................. 33
Printing Transparencies and Adhesive Labels ........................ 34
Using Recycled Print Media ...................................................34
Section 3: Printer Maintenance
Replacing The Toner Cartridge .....................................................35
Replacing the Image Drum Cartridge ........................................... 36
Cleaning the LED Array ......................................................... 36
Printing a Cleaning Page......................................................... 37
Clearing Paper Jams ...................................................................... 38
TRAY n INPUT JAM ..............................................................38

viii
TRAY n FEED JAM or PAPER EXIT JAM (top bin) ............ 38
PAPER EXIT JAM (rear tray)................................................. 39
Printer Messages............................................................................ 40
System Status .......................................................................... 40
Maintenance Menu Mode .......................................................41
Cleaning/Maintenance ............................................................ 41
Paper Errors ............................................................................ 42
Manual Paper Feed Request.................................................... 42
Controller Errors ..................................................................... 43
Interface Errors ....................................................................... 43
Print Quality Problems ..................................................................43
Software Problems......................................................................... 45
Hardware Problems ....................................................................... 47
Section 5: Service and Support
OKIDATAONLINE................................................................48
Your Dealer ............................................................................. 48
The Okidata Customer Support Center................................... 48
Okidata Customer Service Representatives ............................ 48
Faxable Facts........................................................................... 49
Purchasing Supplies ................................................................ 49
Warranty Service..................................................................... 49
OKIDATA SERVICE CENTERS........................................... 49
Limited Warranty...........................................................................51
MATERIAL SAFETY DATA SHEET........................................... 55

ix
LETTER LEGAL A4 OTHER ENV
READY
ATTENTION
MANFEED
DATA
Rear paper exit extender (opened)
Cover release buttons
Operator panel
Power switch
Top paper exit bin
Paper tray gauge
Manual paper feed tray
Paper tray
Top paper exit extender
Rear paper exit extender (closed)
Power cord receptacle
Bi-directional IEEE-1284
parallel port
RS232C serial port