Oki OKIPAGE24DX User manual

User’s Guide E-1
|
English

E-2 |OKIPAGE 18/24DX
Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Okidata
assumes no responsibility for the results of errors beyond its
control. Okidata also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the
information in it. Mention of software products manufactured
by other companies does not necessarily constitute
endorsement by Okidata.
Copyright 1999 by Okidata. All rights reserved.
Written and produced by the Okidata Training &
Publications Department. Please address any comments on
this publication
•by mail to:
Training & Publications Department
Okidata
2000 Bishops Gate Blvd.
Mount Laurel, New Jersey 08054-4620
•or by email to:
[email protected]
We welcome you to visit our multilingual web site:
http://www.okidata.com
Okidata and OKIPAGE are registered trademarks and
OKILAN is a trademark of Oki Electric Industry Company,
Ltd. Okidata marque désposés de Oki Electric Industry
Company, Ltd.; marca registrada, Oki Electric Industry
Company, Ltd. Hewlett-Packard, HP, LaserJet, and PCL5e are
registered trademarks of Hewlett-Packard Company.
PostScript andAdobe are trademarks ofAdobe Systems Inc.
which may be registered in certain jurisdictions. IBM is a
registered trademark of International Business Machines
Corp. Epson is a registered trademark of Epson America, Inc.
Microsoft and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States
and/or other countries. Intellifont is a registered trademark of
Compugraphic Corporation. Zip Code is a registered
trademark of the United States Postal Service. ENERGY STAR is a
registered trademark of the United States Environmental
Protection Agency. Portions of software 1994-1995 Adobe
Systems Incorporated.All Rights Reserved.

Overview
User’s Guide E-3
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Contents
Print Media............................................................... 7
Information on Paper ...................................................... 7
Storing Paper .................................................................. 9
Feed Paths ....................................................................... 9
Exit Paths...................................................................... 11
Paper Tray ..................................................................... 13
Front Feeder .................................................................. 15
General Information...................................................... 15
Loading Multiple Media Pieces................................... 17
Using the Front Feeder to Print Multiple Pieces of Media
17
Loading Single Sheets (Manual Feed) ......................... 20
Manual Feed: Standard Paper....................................... 20
Manual Feed: Envelopes .............................................. 22
Manual Feed: Labels .................................................... 25
Manual Feed: Transparencies....................................... 27
Manual Feed: Heavy (Card) Stock ............................... 30
Duplex Printing ............................................................ 33
Duplex Printing: Windows 3.1x ................................... 33
Duplex Printing: Windows 95 ...................................... 34
Duplex Printing: Windows NT 4.0 ............................... 34
Duplex Printing: Windows 98 ...................................... 35
Duplex Printing: Macintosh......................................... 36
OKIPAGE18 ................................................................. 36
OKIPAGE24DX ............................................................ 36
Selecting Duplex in Your Application
(OKIPAGE18 &24DX) ................................................ 36
Automatic Tray Switching ........................................... 37
Problem Solving ..................................................... 38
Paper Jams..................................................................... 38
Paper Jam Messages...................................................... 39
Why Paper Jams Occur ................................................. 39
Clearing a Paper Input Jam........................................... 40
Clearing a Paper Feed Jam............................................ 42
Clearing a Paper Exit Jam............................................. 44
Duplex Feeder Paper Jams ............................................ 45
Clearing Duplex Feeder Input Jams ............................. 45
Clearing a Duplex Feeder Open Jam ............................ 46

E-4 |OKIPAGE 18/24DX
Clearing Duplex Feeder Jams 1 & 2 ............................. 47
Clearing Duplex Feeder Jam 3 ..................................... 48
Print Quality Problems ................................................. 50
Adjusting Print Quality ................................................ 54
Software Problems ........................................................ 55
Hardware Problems ....................................................... 57
Display Messages ......................................................... 59
Purchasing Supplies............................................... 65
Ways to Purchase .......................................................... 65
Supply Order Numbers: Consumables ......................... 65
Supply Order Numbers:Accessories............................. 66
Maintenance ........................................................... 67
Replacing the Toner Cartridge ..................................... 67
Replacing the Image Drum........................................... 73
Cleaning the LEDArray ............................................... 80
Generating a Drum Cleaning Page ............................... 81
Printer Control ...................................................... 84
Control Panel ................................................................ 84
Control Panel Button Functions .................................. 85
Printer Menus ............................................................... 87
Using the Level-1 Menu............................................... 90
Using the Level-2 Menu............................................. 102
The User Maintenance Menu ..................................... 108
Changing Parallel Interface Menu Settings ............... 112
Changing Serial Interface Menu Settings .................. 113
Selecting an Emulation .............................................. 113
Adjusting the Warm-up Cycle .................................... 115
Changing the ECP Setting ......................................... 116
Changing the Media Type for Tray 1 ......................... 116
Changing the Paper Size and/or Media Type for the Front
Feeder ......................................................................... 117
Test Pages ................................................................... 118
Specifications........................................................ 120
General........................................................................ 120
Typefaces – HP Mode ................................................. 121
Typefaces – Epson, IBM Modes................................. 121
Typefaces – PostScript Mode ..................................... 121
Paper Handling Specifications ................................... 122
Physical ...................................................................... 122
Environmental ............................................................ 123
Electrical..................................................................... 123
Interface ...................................................................... 124
Network Print Server................................................... 128
Print Media ................................................................. 128
Fonts ........................................................................... 130
Toner ........................................................................... 131
ImageDrum ................................................................ 131

User’s Guide E-5
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Options .................................................................. 132
Installing SIMMs........................................................ 132
Installing the Second/Third Paper Feeder .................. 140
Installing the Multi-Purpose Feeder........................... 143
Uninstalling the Printer Software ..................... 146
Windows 95, 98 and NT 4.0 ....................................... 146
Windows 3.1x ............................................................. 147
Macintosh ................................................................... 147
Re-packing the Printer ....................................... 148
Index ...................................................................... 152

E-6 |OKIPAGE 18/24DX

Overview
User’s Guide E-7
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Print Media
Information on Paper
When you buy paper, keep in mind that page printers require
a smooth finish paper. For most everyday applications, paper
rated for copiers and laser printers should work well with
your printer. Before buying any large quantity of a particular
paper, always test a sample first.
!Print media (including ink on preprinted forms) must be able to withstand 392 F (200 C) for 0.1 second.

E-8 |OKIPAGE 18/24DX
Path Media: Qty Weight Sizes Exit Path
Paper Tray Paper: 530 sheets 20-lb. 16-28 lb. Width: 5.8 to 8.5 inches
Length: 8.3 to 14 inches Top or Rear
Paper: 100 sheets 20-lb. 16-28 lb. Letter, 13 or 14 inch
Legal, Executive, A4,
A5, B5, C5
3.4 x 5.5 inches
Top or Rear
Envelopes: 10 16-28 lb. Com 10, Com 9,
Monarch, DL, C4, C5 Rear Only
Transparencies:
Transparencies must
withstand 392
°
°°
° F (200 °
°°
° C) for
0.1 second
N.A. Letter or A4 Rear Only
Labels: Labels must withstand
392
°
°°
°
F (200
°
°°
°
C) for 0.1 second N.A. Letter or A4 Rear Only
Front Feeder
Card Stock Up to 36 lb. Letter, 13 or 14 inch
Legal, Executive, A4, A5, B5, C5 Rear Only
Paper Expansion
Tray Paper: 530 sheets 20 lb. 16-28 lb. Width: 5.8 to 8.5 inches Length: 8.3 to 14 inches Top or Rear
Paper: 100 sheets 20 lb. 16-28 lb. Width: 3.4 to 8.5 inches
Length: 5.5 to 14 inches Top or RearMulti-Purpose Feeder
Envelopes: 50 16-28 lb. Com 10, Com 9, Monarch, DL, C4,
C5 Rear Only
Duplex 16-24 lb. Legal, letter, A4
Executive
(7.25 x 10.5 inches)
Top or Rear

User’s Guide E-9
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Storing Paper
If paper is stored improperly, print quality could be affected.
•Store paper in a dark, dry place such as a closet or a
cabinet.
•Don’t open the package until you are ready to use it.
•Always store paper lying flat or it may curl.
•Store your paper in a static-free environment.
•Ideally, store paper at a constant temperature of 70°F
(21.1°C) with less than 50% humidity.
•Discard the top sheet from each ream of paper before
loading it into the paper tray – it may be contaminated
with glue or dust.
Feed Paths
Paper can be supplied to the printer in four ways:
•From the paper tray, which holds up to 530 sheets of 20-lb.
paper

E-10 |OKIPAGE 18/24DX
•From the 100-sheet Front Feeder
•From the optional 100-sheet/50 envelope multipurpose
feeder
•From the optional paper expansion tray which holds up to
530 sheets of 20-lb. paper
The paper tray will accommodate 16 to 28 lb. paper within
the following size ranges:
•Width: 3.4 to 8.5 inches (86.4 to 216 mm)
•Length: 5.5 to 14 inches (140 to 355.6 mm)

User’s Guide E-11
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Exit Paths
The OKIPAGE 18/24DX has two paper exit paths:
••
••
•Top Exit: the normal exit used for routine printing
••
••
•Rear Exit: used for special types of print media such as
envelopes, labels,
transparencies, etc.
Top Paper Exit
The top paper exit is the one normally used for routine
printing.
•Printed pages feed face down into the bin on top of the
printer.
•The bin holds 250 sheets of 20 lb. paper.
•Pages stack in the correct order.
•When the bin is full, STACKER FULL REMOVE THE
PAPER displays in the control panel window and
printing will stop until the paper is removed.
To use the top paper exit:
1Lift out the paper catcher and pull it toward the front of
the printer until it stops.

E-12 |OKIPAGE 18/24DX
2Flip up the extender.
Rear Paper Exit
Use rear exit when printing on heavy paper, envelopes, labels,
and transparencies.
•Printed pages feed face up into the rear tray.
•The tray holds a maximum of 100 sheets of 20 lb. paper or
10 envelopes.
•Pages stack in reverse order.
•To avoid paper jams, remove paper when rear exit tray is
full.
To use rear paper exit:
!Caution: Do not extend the rear exit tray while printing: a paper jam may occur.
1Pull the tray down.

User’s Guide E-13
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2Pivot out the extenders.
Paper Tray
Load the Paper Tray
1Pull out the paper tray.
2Adjust the rear and side paper guides before loading paper.
This will help to avoid paper jams.

E-14 |OKIPAGE 18/24DX
3Fan a stack of paper (up to 530 sheets of 20-lb. paper) and
place it in the tray under the tabs.
Do not fill above the PAPER FULL marks.
4Push the tray into the printer until it locks.

User’s Guide E-15
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The Paper Tray Gauge
The paper tray gauge indicates the amount of paper left in the
tray. This eliminates having to open the tray to check how
much paper remains.
Front Feeder
General Information
Use the front feeder to print on special media without having
to change the paper you have loaded in the tray(s).You can
print up to 100 pieces of media or you can use the front
feeder as a manual feed unit to print individual pieces of
media “on-the-fly.”
For media other than standard paper, you must use the rear
paper exit. This eliminates curling, and for labels, it
eliminates peeling.

E-16 |OKIPAGE 18/24DX
You can use the front feeder to print on the following media:
••
••
•Standard weight paper that is different from the paper
loaded in the paper tray: e.g., letterhead, different size
- Up to 100 sheets
- 16 to 28 lb.
- Letter, 13" & 14" Legal, Executive,A4,A5, B5, C5
(minimum 3.4" x 2.8"; maximum 8.5" x 14")
- Use either top or rear paper exit path
••
••
•Envelopes
- Up to 10 envelopes
- 16 to 28 lb.
- Com 10, Com 9, Monarch, DL, C4, C5
- Use envelopes that have seams that run down the sides
and squared-off flaps: envelopes with v-type flap are
not recommended.
- Use envelopes with a smooth, even surface that are
designed for laser printers: no metal clasps, snaps,
windows, or self-adhesive flaps
- Use rear paper exit only
••
••
•Labels
!Important: Carrier sheet and label adhesive must withstand the fusing process heat of 392°°
°°
°F (200°°
°°
°C)
for 1 second. Label adhesive must not be exposed; if
it is, it will cause jamming in the printer.
- Up to 100 sheets
- Letter orA4
- Use label sheets designed for laser printers
-Labels must cover the entire carrier sheet.
- Use rear paper exit only
••
••
•Transparencies (up to 100 sheets)
!Important:Transparenciesmust withstandthe fusing process heat of 392°°
°°
°F (200°°
°°
°C) for 1 second
withoutwrinkling or gummingup.
- Letter orA4
- Use transparencies designed for laser printers
- Use rear paper exit only

User’s Guide E-17
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••
••
•Heavy weight paper such as index or card stock
- Up to 100 sheets
- Up to 36-lb.
- Letter, 13" & 14" Legal, Executive,A4,A5, B5, C5
(minimum 3.4" x 2.8"; maximum 14")
- Use rear paper exit only
Loading Multiple Media Pieces
Using the Front Feeder to Print Multiple Pieces of
Media
To set up the printer for multiple-piece print jobs using the
front feeder:
1In your software program:
a. Enter the printer setup menu.
b. Select front feeder.
c. Select the media type, size and orientation.
2Lower the printer’s front feeder.

E-18 |OKIPAGE 18/24DX
3Flip out the tray, then pivot out the extender. 4Enter the Level-1 menu and make changes:
a. Press the ON LINE button (printer goes off line).
b. Press MENU 1/Menu 2 until TRAY SELECT displays.
c. PressENTER.
d. Make sure that MANUAL FEED is set to OFF (the
factory default), then press ENTER.
e. Press MENU 1/Menu 2 (display reads PAPER FEED).
f. Press ©/Reset until the display reads FRONT TRAY,
then press ENTER to engage the setting (an asterisk
appears next to FRONT TRAY).
g. Press ON LINE to return the printer to on-line status.
!When you are done printing using the Front Feeder, reenter the Level-1 menu and change the PAPER FEED
setting back to its former setting (normally TRAY 1).

User’s Guide E-19
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5Open the rear paper exit path (not required for standard
weight paper). 6Adjust the front feeder paper width guides for the media you are using and load the print media.
!Insert letterhead paper face-up, with the top edge of the paper pointed into the printer.

E-20 |OKIPAGE 18/24DX
7Send the print job.
!The software application will override the printer menu settings.
Loading Single Sheets (Manual Feed)
You can open up the Front Feeder and use it as a manual
feeder to print an individual piece of standard paper, an
envelope, or specialty print media, without having to change
any of the menu settings.
Manual Feed: Standard Paper
Setting up Manual Feed for Standard Weight Paper
1In your software program:
a. Enter the printer setup menu.
b. Select Manual Feed.
c. Select the paper size and orientation.
2Lower the printer’s Manual Feeder.