Omron HeatTens HV-F311-UK User manual

EN
IM-HV-F311-UK-01-05/2018
3787476-5A
AR
Pain Reliever
HeatTens (HV-F311-UK)
• Pain Reliever. Instruction Manual.

1
Table of Contents
Before Using the Unit ...............................2
Introduction .............................................2
Important Safety Precautions and
Warnings ................................................. 4
Know Your Unit .....................................10
Package Contents .............................10
Optional Medical Accessories ..........10
Buttons and Their Functions ............. 11
Inspect Unit and Charge Battery .......... 12
STEP 1 – Connect the AC Adapter
to the Jack on the Unit ...... 12
STEP 2 – Insert the Power Plug into
an Outlet ........................... 12
Battery Icon ....................................... 13
STEP 3 – Unplug Power Plug Once
the Battery is Fully
Charged ............................ 13
Operating Instructions ........................... 14
Assembly Steps ....................................14
STEP 1 – Prepare Pads .................... 14
STEP 2 – Place Gels onto the
Pads .................................. 14
STEP 3 – Attach the Pads to the
Bo dy ..................................15
Get Started with Your Therapy .............16
STEP 1 – Pad Placement ................. 16
STEP 2 – Pick your Preferred
The rapy ............................. 19
STEP 3 – Pick Heat Setting ..............20
STEP 4 – Pick 1 out of 9 TENS
Modes ............................... 21
STEP 5 – Select the Preferred
Intensity Level (1 low -
20 high) ............................. 24
How to Manage and Reduce Your
Pain .......................................................25
When should I start therapy? ........25
Get to your pain early ....................25
How long should you use it? ........25
When to stop using the unit? ........25
Cleaning and Storing .............................26
Cleaning and Storage ...........................26
Cleaning the cord with pads .........26
Cleaning the unit ...........................26
When should you replace the
gels? .............................................. 26
Storing the pads with gels .............27
Storing the main unit and the
pads with gels ...............................27
Troubleshooting ......................................28
Technical Data .........................................33
Important Information Regarding
Electro Magnetic Compatibility (EMC)
..36
Warranty ..................................................37

2
EN
Introduction
Thank you for purchasing the OMRON
HeatTens.
In order to use the unit safely, read the
complete manual carefully before using the
unit for the first time.
Keep this instruction manual in a convenient
place or store with the unit for future
reference.
This box contains the following components:
• Main Unit
•
Cord with Pads
• Pad Holder
• 2 Pairs of Gels
• Instruction Manual
• AC Adapter
How does TENS and HEAT work?
Physical therapists have been using the
combination of heat and TENS for decades.
The HEAT warms and relaxes the muscle
for soothing relief while improving the blood
circulation. TENS provides pain relief and
has a triple effect:
1. Blocks the pain message towards the
brain.
2. Increases the production of the body’s
natural pain killer, such as endorphins.
3. Improves the blood circulation (as result
of repeated muscle contracting and
relaxing).
Intended Use
Medical purpose
OMRON HeatTens is a Pain Reliever
intended for reducing and relieving muscles
and joints pain, stiffness and numbness in
the back, arms, legs, shoulders and feet by
applying electrical nerve stimulation to the
surface of the skin near the site of the pain.
The HeatTens offers both soothing heat
and relieves pain using TENS technology.
It should be applied to normal, healthy, dry,
and clean skin of adult patients.
Any of the modes can safely be used
on body parts or pains described in this
manual. Just find one that feels good and
is comfortable on your pain. It can be
successfully used in conjunction with any
other pain treatment or medication.

Introduction
3
Since the 1970s, pain relief based on TENS
has been widely used by many healthcare
professionals, such as physiotherapists and
pain specialists.
Intended User
This unit is intended to be operated by
adults who can understand this instruction
manual. It is not for professional use in
hospitals or other medical facilities, it is
intended for home use only.

4
EN
Important Safety Precautions and Warnings
It is important that you read all the
warnings and precautions included in
this instruction manual because they
are intended to keep you safe, prevent
injury and avoid a situation that could
result in damage to the unit.
SAFETY SYMBOLS USED IN THIS
INSTRUCTION MANUAL
DANGER
Improper use may cause
danger resulting in death
or serious injury. These
are situations in which the
unit should not be used.
WARNING
Indicates a potentially
hazardous situation which,
if not avoided, could result
in death or serious injury.
CAUTION
Indicates a potentially
hazardous situation which,
if not avoided, may result
in minor or moderate injury
to the user or patient or
damage to the equipment
or other property.
DANGER
Do not use this unit with these other devices:
• If you have a pacemaker, implanted
defibrillator, or other implanted
metallic or electronic device. Such
use could cause electric shock,
burns, electrical interference or death.
• Together with another TENS device.
• Together with a life-supporting medical
electronic device such as an artificial heart or
lung or respirator.
• For Hospitals and Clinics, in the presence of or
when attached to the body, electronic monitoring
equipment (e.g. cardiac monitors, ECG alarms),
which may not operate properly when the
electrical stimulation device is in use.
• For Hospitals and Clinics, simultaneous
connection of a patient to a high frequency
surgical Medical Electronic equipment may
result in burns at the site of the stimulator
electrodes and possible damage to the
stimulator.

Important Safety Precautions and Warnings
5
• For Hospitals and Clinics, operation in
close proximity (e.g. 1 m) to a shortwave
or microwave therapy Medical Electronic
equipment may produce instability to the
stimulator output.
Consult with your healthcare professional
before using this unit under these
conditions.
The unit may cause lethal rhythm
disturbances in certain susceptible
individuals. If you have had a recent
surgical procedure, the stimulation may
disrupt the healing process.
If you have had medical or physical
treatment for your pain.
If you have suspected or diagnosed
heart disease or epilepsy.
Do not use on these individuals
Pregnant women.
Do not use on children under 15 years
old because this unit has not been
evaluated for pediatric use.
Keep out of the reach of young children.
The electrode cord could cause
strangulation and the unit contains small
pieces that may be swallowed.
Persons incapable of expressing their
thoughts or intentions.
Persons incapable of operating the unit
by themselves.
Use caution if you have a tendency to
bleed internally, such as following an
injury or fracture.

Important Safety Precautions and Warnings
6
EN
NEVER APPLY THE PADS TO THESE
BODY AREAS:
The head, the mouth, or any area
of the face.
The neck or any area of the
throat because this could cause
severe muscle spasms resulting
in closure of the airway, difficulty
in breathing, or adverse effects on
heart rhythm or blood pressure.
Do not use near the heart, or on
genital area.
Both sides of the thorax
simultaneously (lateral or front
and back), or across your chest
because the introduction of
electrical current may cause
rhythm disturbances which could
be lethal.
On both legs at the same time
because this may cause cardiac
disturbance.
On the bottom of both feet at
the same time because this may
cause cardiac disturbance.
Open wounds or rashes or over
swollen, red, infected or inflamed areas
or skin eruptions (such as varicose
veins, phlebitis, thrombophlebitis and
thrombosis), or on top of or close to
cancerous lesions, or over areas of skin
that lack normal sensation.
Do not use this unit during these
activities
When in the bath or shower;
While sleeping;
While driving, operating machinery, or
during any activity in which electrical
stimulation can put you at risk of injury.
While exercising or sweating.

Important Safety Precautions and Warnings
7
Warnings while using the unit
Do not use this unit on or near any other
heating device, heating element.
Do not use this unit under a blanket.
Do not use heat on any muscle or joint
which has swelling or edema. It may
worsen the pain or condition.
Do not use on sensitive skin areas or in
the areas with poor blood circulation.
Do not use heat function if you are a patient
with a lack of temperature sensation.
If used on the elderly, use caution due to
more sensitivity of the skin.
If the product feels too hot, stop use
immediately.
Do not plug the cord with pads into any
other device that is not a HeatTens.
Do not modify this unit.
Use this unit only with OMRON supplied
AC Adapter, cord and accessories.
If your pain does not improve, becomes
seriously chronic or severe, or continues
for more than 5 days, stop using the unit.
Pain is a warning from the body that
something is wrong.
If you experience adverse reactions from
the unit, stop using it.
Warnings regarding the pads
Apply pads only to normal, intact, clean,
healthy skin.
If you experience any skin irritation or
redness after a session, do not continue
stimulation in that area of the skin.
The pads can only be used with OMRON
gels.
The pad with gel should not come in
contact with any liquid during therapy.
Precautions regarding the pads
Do not move the pads to another location
while the unit is on.
Make sure the components are
connected well and the pads are fixed on
the part of the body you wish to treat or
the therapy may not be effective.

Important Safety Precautions and Warnings
8
EN
Pads should not touch any metal object,
such as a belt buckle, necklace, or other
metal worn under clothing.
Do not share pads with another person.
This may cause a skin irritation or
infection. Pads are intended for use by
one person.
Do not leave pads attached to the skin
after treatment.
Do not bend or fold the pads because
the pad with gels may get damaged and
it won’t stick or function properly.
To avoid damage to the adhesive surface
of the pads, put the pads only on the skin
or on the plastic pad holder provided.
Always place clean pads in accordance
with illustrations provided (Refer to
pages 16-18, Pad Placement).
Do not apply ointment or any solvent
to the pads or to your skin because it
will disrupt the pads from functioning
properly.
The pads do not work correctly without
the gels. For safety and effectiveness,
they must be used together.
Caution while using the unit
Main unit
Use caution if stimulation is applied over
the menstruating uterus.
If the unit is not functioning properly or
you feel discomfort, immediately stop
using the unit.
Do not use for any other purpose except
for what it is intended for.
Do not place in a room with high
humidity, such as a bathroom. This will
damage the unit.
Do not use the unit without proper
lighting. You may not be able to operate
the unit successfully.
While using this device, make sure that
no mobile phone or any other electrical
devices that emit electromagnetic fields
is within 30 cm. This may result in
degradation of performance of the device.

Important Safety Precautions and Warnings
9
Cord
Do not insert the cord plug into any place
other than the jack on the unit.
Do not pull on the cord during treatment.
Do not bend or pull the end of the cord.
When pulling out the cord from the unit,
hold the plug and pull.
General precautions
The long-term effects of electrical
stimulation are unknown.
TENS is not effective in treating the
original source or cause of the pain,
including headache.
TENS is not a substitute for pain
medications and other pain management
therapies.
TENS is a symptomatic treatment and,
as such, suppresses the sensation of
pain that would otherwise serve as a
protective mechanism.
Possible adverse reactions
Do not use to treat one region for
extended periods of time (more than
one 30 minutes a session, up to 3 times/
day). Muscles in that region may become
exhausted and sore.

10
EN
Package Contents
Main Unit Cord with Pads Pad Holder
Gels (2 pairs) Instruction Manual
EN
IM-HV-F311-UK-01-05/2018
3787476-5A
AR
Pain Reliever
HeatTens (HV-F311-UK)
• Pain Reliever. Instruction Manual.
AC Adapter (HHP-BFH11)
Optional Medical Accessories
(within the scope of EC Medical Device Directive 93/42/EEC)
Product description Model
Gels
(Contents: 4 pairs) HV-PAD-3E
Know Your Unit

Know Your Unit
11
Buttons and Their Functions
Jack for cord
with pads
AC Adapter
Jack
SET/START
Button
Push to
confirm the
therapy, heat
and mode
and/or to start
the therapy.
Arrow Buttons
Set according to your needs.
Press ▲ (up) or ► (right) for higher TENS
intensity or heat.
Press ▼ (down) or ◄ (left) for lower TENS
intensity or heat.
Red Glow
The red light
is on when the
heat function
is active.
(power)
Button
Push once for
ON and again
for OFF.
Therapy
Choice
TENS
Modes
Minutes
Remaining
of Therapy
Heat
Setting
Intensity
level
Battery Icon
Pad Icon
If the pad dislodges,
will display.

12
EN
Inspect Unit and Charge Battery
Before using, check that:
1. The cord is not broken.
2. The gels are not damaged.
3. The connection between cord
and pad is not damaged.
4. The unit is intact.
Before first time use:
We recommend charging the battery to a
full 100% charge. It takes about 5 hours to
charge once battery is empty.
Once fully charged, the battery will last for
4 times 30 minutes uses on average.
Note: If you have not used it for 3 months,
recharge it.
STEP 1 – Connect the AC Adapter to
the Jack on the Unit
Rechargeable battery inside
of main unit.
STEP 2 – Insert the Power Plug into
an Outlet
Outlet
• When charging the battery, the battery
icon blinks on the display.
• When fully charged, the battery icon will
display shortly on the display, then power
off. Press the (power) button to see if
the battery is fully charged.
Charging

Inspect Unit and Charge Battery
13
Battery Icon
Note: While the battery is charging, the
main unit does not work.
Display Contents
Battery charge is full.
Battery charge is half.
Battery is close to low.
Battery is depleted.
Battery life
Rechargeable battery will last for 500 times
usage for 30 minutes when fully charged
and in normal temperatures of 23 °C.
Battery life depends on usage and storage
conditions.
Note: Ambient temperature during battery
charging should be between +5 and
+35 °C.
STEP 3 – Unplug Power Plug Once
the Battery is Fully Charged
Outlet

14
EN
Assembly Steps
STEP 1 – Prepare Pads
Put the jack into the bottom left side of the
main unit.
Note: Do not turn the unit on, until pads are
on your skin.
STEP 2 – Place Gels onto the Pads
• Remove the gels from the sealed plastic
bag.
Note: Each gel has a film on each side of
the gel. One film is blank (without
text) the other side has text (“SKIN”).
• Remove the blank plastic
film.
• Place the gels onto the black
side of the pads.
Note: Make sure the gel lays evenly and
securely with no bubbles, bending or
missing pieces.
Gel
Blank Plastic Film
Pad
Gel

Assembly Steps
15
• The gel should read “SKIN”
on top. Remove the “SKIN”
side’s plastic film and place
the pads onto the skin.
STEP 3 – Attach the Pads to the
Body
Clean and dry the applicable skin area so it
is free of all lotions/oils/sweat/ointment.
Make sure that pads stick to the skin.
Note: Please refer to next chapter for pad
placement.
For optimal therapy:
Place pads on either side of the pain,
not directly on the pain.
Place pads at least 2.5 cm apart for
optimal results.
For therapy to work: always use two
pads.
Do not overlap pads or put on top of
each other.
Note: Unplug the AC Adapter when using
the unit.
“SKIN” Side’s
Plastic Film

16
EN
STEP 1 – Pad Placement
Clean and dry the proper area so it is free of
all lotions/oils/sweat/ointment.
LOWER BACK
Attach both pads on the lower back
according to your pain.
Place pads on muscle of the back, not on
spine, for optimal therapy.
Get Started with Your Therapy
LOWER BACK
Attach 1 pad below
and above the
region in pain, both
on same side.
ARM
Attach both pads
on either side of the
area with pain.
JOINT
ELBOW
Attach both pads
on either side of the
joint with pain.
LEG
HIP & THIGH
Attach both pads
on either side of the
area with pain.

Get Started with Your Therapy
17
STEP 1 – Pad Placement
Outside
Inside
FOOT
ANKLE
Attach the pads on the left for pain on the outside of your
ankle/foot. Attach the pads on the right for pain on the
inside of your ankle/foot.
Do not put the pads on the bottom of both feet at
the same time.
LEG
CALF
Attach both pads on the calf with pain.
Pads should not be placed
simultaneously on the calves of both
legs.
JOINT
KNEE
Attach both pads above the knee or
above and below the joint with pain.

Get Started with Your Therapy
18
EN
SHOULDER
Attach both pads on the shoulder
according to your pain.
SHOULDER
Attach 1 pad on the front and on
the back of your shoulder.
STEP 1 – Pad Placement
Do not use near the heart, on both sides of the thorax or across your chest because
the introduction of electrical current may cause rhythm disturbances which could be
lethal.

Get Started with Your Therapy
19
STEP 2 – Pick your Preferred
Therapy
Push (power) button to turn on. Select 1
out of 3 therapies using the ▲▼ (up/down)
arrow buttons. Next, push SET/START to
confirm therapy.
Note: All therapies automatically stop
after 30 minutes.
To change therapies, turn main
unit OFF, then ON again.
Three Therapies Available
Therapy
- Heat 15 min, TENS 15 min
15 min 30 min
START
HEAT TENS
Therapy
- Short sessions of HEAT / TENS/ HEAT /
TENS alternating for 30 min.
15 min 30 min
START
HEAT HEAT HEAT HEAT HEAT HEAT HEAT HEAT