OpenEye OE-C6123-W2 User manual

Camera
OE-C6123-W2
OE-C6123-W3
OE-C6123-W6
3MP Micro IP Dome Camera
User Manual

34918AG1
OE-C6123-W (W2 / W3 / W6) 3MP Micro Dome IP Camera
User Manual
Manual Edition 34918AG – MARCH 2019
©2019, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose,
except as expressed in the Software License Agreement. OpenEye shall not be liable for technical or editorial
errors or omissions contained herein. The information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out
of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct,
consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,
damages for loss of business profits, business interruption or loss of business information), even if OPENEYE
has been advised of the possibility of such damages and whether in an action or contract or tort, including
negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are
registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP
Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

2
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer
as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and damage to
the product. Use only with a mounting device recommended by the manufacturer, or sold with
the product. To insure proper mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking
label.
Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Care must be taken when you clean the clear dome cover. Scratches and dust will ruin the
image quality of your camera.Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.

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Installation and Storage
•Do not install the camera in areas of extreme temperatures in excess of the allowable range.
(-4 ~ 131 °F / -20 ~ 55 °C)
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the camera
is in use or not, never aim it at the sun or other extremely bright objects. Otherwise the
camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace
contamination levels of restricted substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.

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Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

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TABLE OF CONTENTS
Introduction ................................................................................................................... 7
Overview................................................................................................................................................... 7
Product Features .................................................................................................................................. 7
Getting Started .............................................................................................................. 8
Box Contents ............................................................................................................................................ 8
Camera Overview ..................................................................................................................................... 9
Camera Dimensions ............................................................................................................................. 9
Connections........................................................................................................................................ 10
Network Camera manager Software .......................................................................... 12
Installation............................................................................................................................................... 12
Launching Network Camera Manager................................................................................................ 12
Camera Configuration............................................................................................................................. 14
Device Addressing.............................................................................................................................. 14
Setup & Configuration............................................................................................................................. 16
Connecting to the Camera.................................................................................................................. 16
Video Settings .................................................................................................................................... 17
System Settings.................................................................................................................................. 17
Viewer Tabs........................................................................................................................................ 18
Live ......................................................................................................................................................... 18
Setup....................................................................................................................................................... 19
System Setting ................................................................................................................................... 19
IP Address .......................................................................................................................................... 19
IPv6 Address Configuration ........................................................................................................... 20
User Setup.......................................................................................................................................... 21
File Location ....................................................................................................................................... 22
Picture Setup ...................................................................................................................................... 22
Exposure ........................................................................................................................................ 22
White Balance ................................................................................................................................ 22
Picture Adjustment ......................................................................................................................... 23
Add Detection Window................................................................................................................... 24
Delete Motion Detection Window................................................................................................... 24
Motion Window............................................................................................................................... 24
Streaming Settings ................................................................................................................................. 25
Video Resolution ................................................................................................................................ 25
Video Frame Rate .............................................................................................................................. 26
Video Compression ............................................................................................................................ 27
Advanced ..................................................................................................................... 28
System Setting........................................................................................................................................ 28
Network Setup .................................................................................................................................... 28
Network Advanced ............................................................................................................................. 28
Network Security ................................................................................................................................ 29
Alarm Application................................................................................................................................ 30
Tampering and Network Failure Detection......................................................................................... 31
Mail, HTTP and FTP Setup ................................................................................................................ 32

6
SD Card.............................................................................................................................................. 32
Network Share.................................................................................................................................... 33
Recording Schedule ........................................................................................................................... 34
Maintenance ....................................................................................................................................... 37
Software.............................................................................................................................................. 38
Picture Setting ........................................................................................................................................ 38
Video Mask......................................................................................................................................... 38
Camera Setup .................................................................................................................................... 38
TV system........................................................................................................................................... 38
Hot Spot.............................................................................................................................................. 39
Text Overlay ....................................................................................................................................... 39
Streaming Setting ................................................................................................................................... 39
Audio................................................................................................................................................... 39
Logout .......................................................................................................................... 39
Specifications.............................................................................................................. 40
Camera Specifications............................................................................................................................ 40

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INTRODUCTION
OVERVIEW
The OE-C6123-W indoor IP micro dome from OpenEye provides superior video quality in a compact
package. This camera is perfect for users that require a feature rich camera with a small foot print.
Capture crystal clear pictures with a high resolution 3MP image sensor, and more detail in high
contrast scenes with True WDR. The Smart Compression option reduces storage requirements by
up to 70% while maintaining high resolution video allowing you to meet video retention and
resolution requirements for less. You have a choice of 3 factory installed lens options for the perfect
field of view, and a 3-Axis gimbal for simplified installation. The OE-C6123-W is available with an
array of mounting accessories for any application.
All OpenEye IP cameras are fully ONVIF™ compliant and are compatible with the OpenEye Web
Services platform, allowing multiple users to view high quality images and perform remote setup
using a Web browser.
PRODUCT FEATURES
•Multiple Progressive Scan CMOS Sensor Support 3MP Resolution
•Quad codec support (H.264 Baseline / Main Profile / High Profile / MJPEG)
•True Wide Dynamic Range @ 2MP
•Triple Stream Support
•Smart Event Function
•Tampering Alarm / Motion Detection / Network Failure Detection
•3D Motion Compensated Noise Reduction (MCTF)
•True Day / Night Function (ICR)
•H.264 with Smart Compression
•BNC Analog Output
•64GB SDXC SD Card support
•ONVIF Profile S Support

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GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or
has defects, DO NOT install or operate the product and contact your dealer for assistance.
OE-C6123-W IP Dome Camera
Self-tapping crews and
Plastic Anchors x 3
Power Cable
Security Torx Tool
BNC Cable
Quick Start Guide

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CAMERA OVERVIEW
Before installing or connecting the dome camera, please refer to this section and complete
preparations for dome setup and all switch settings.
CAMERA DIMENSIONS
Top
Side
Units: mm

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CONNECTIONS
Pin
Connection
Definition
1 RJ-45 For network and PoE connections
2 Power (12vDC /
24vAC)
1 12vDC / 24vAC 1 Power connection
2 GND / 24vAC 2
3 Default Button Press the reset button with a proper tool for at least 20 seconds to
return the camera to factory defaults.
4 Alarm & Audio
I/O
1 Alarm Out +
Alarm connection
2 Alarm Out -
3 Alarm In +
4 Alarm In -
5 GND Ground connection
6 Audio Out Two-way audio transmission
7 Audio In
5 BNC For analog video output
6 Not Supported Not Supported
7 Not Supported Not Supported
8 microSD Card
Slot Insert the SD card into the card slot to store videos and snapshots
1
7

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Power Connection
For an adequate power connection, use a 12vDC / 24vAC adaptor. Alternatively, you can power the
camera by PoE if a Power Sourcing Equipment (PSE) switch is available.
Make sure that the camera’s power cable is correctly and firmly connected.
Note OpenEye recommends against using more than one power source at a time. Do not use a PoE
power source when providing the camera with 12vDC or 24vAC power.
Make sure the camera’s power cable is correctly and firmly connected. If using Power over Ethernet
(PoE), make sure Power Sourcing Equipment (PSE) is in use in the network.
Ethernet Connection
OpenEye recommends using a Category 5 Ethernet cable to connect the camera to your network.
For the best transmission quality, the cable length should not exceed 328 feet (100 meters).
Connect a network cable to the camera using the RJ45 input and connect the other end of the
cable to your network switch or recorder.
Note If you are connecting the camera directly to a recorder, a crossover cable is necessary for most
configurations.
Check the status of the network connection by looking at the link indicator and activity indicator
LEDs. If the LEDs are not lit check your network connection. The green link LED indicates a network
connection and the orange activity LED flash to indicate network activity.
A Green link light indicates a good network connection.
An Orange activity light flashes for network activity indication.

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NETWORK CAMERA MANAGER
SOFTWARE
OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily
connect and configure your OpenEye IP Cameras. This software allows you to assign IP addresses,
manage users, configure video settings, and update firmware on multiple cameras at once.
The Network Camera Manager software is pre-installed on all OpenEye Recorders, and is also
available for download on the OpenEye website for installation on your personal computer or laptop.
INSTALLATION
LAUNCHING NETWORK CAMERA MANAGER
After installing the program on your PC or laptop, open the program to begin configuring your cameras.
Because Network Camera Manager is a Java application, you are able to install NCM on both
Windows and Linux platforms.

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For Apex Windows and Linux platforms, Apex will be pre-installed on your OpenEye recorder. Follow
the instructions below to launch Network Camera Manager.
Launch from Apex Windows Platforms and Apex Linux Platforms
1. Exit the recorder Live Screen.
2. From the Windows Start menu, launch Network Camera Manager.
Launch from Linux
3. In the Apex Settings menu, click Launch Support Tools.
4. Click the Network Camera Manager icon.

14
CAMERA CONFIGURATION
DEVICE ADDRESSING
The functions on the Device Addressing tab allow you to find, configure, and view network cameras.
Finding Network Devices
1. Click Refresh to reload the Device List.
2. To narrow your search by Camera Model and Network Location, use the Model Filter and
Networks dropdowns.
A Mac Address search is also available if you are looking for a specific device.
Network
Camera
Model
Load in Web Browser

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Viewing a Network Camera
1. Click Load in the row of the desired camera.
2. Enter the Username and Password for the camera. The username and password are case
sensitive. It is strongly recommended that the password be changed after the initial setup to
prevent unauthorized access. The default username and password for OpenEye IP cameras
are as follows.
Username – admin
Password – 1234
3. The viewer software is now opened in Internet Explorer.
Note The viewer software will install automatically the first time you connect to the camera. If your
internet browser does not install the viewer software, check the security settings or ActiveX
controls and plug-in settings. If your internet browser asks for permission to install the ActiveX
control, you must allow the ActiveX control to continue the installation. If you are prompted to
allow an add-on, click Allow.
4. You can now configure your camera using the Viewer Software. For more information on using
Viewer software, please see the user manual for your camera.

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SETUP & CONFIGURATION
CONNECTING TO THE CAMERA
1. Locate the camera on the Device List.
2. Click Load to open the camera in the web viewer.
3. Log in to the camera with the appropriate Username and Password.
Note The default Username is “admin” and the default Password is “1234”. The username and
password are case sensitive.
Resetting the Camera
If it is necessary to reset the camera to the factory default settings, hold down the Reset button (see
Camera Overview) for 30 seconds. This will return all settings, including network setup, to the factory
default.
Administrator/User Privileges
The Administrator account has the authority to configure the IP camera and authorize users’ access
to the camera. The User accounts have access to the camera with limited authority.

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VIDEO SETTINGS
The Video Settings menu configures the camera’s
basic settings, including frame rate, bitrate, and the
streaming codec(s).
1. Use the dropdown menus to configure the
Video Orientation, Sharpness, and Wide
Dynamic Range.
2. Click Apply to save each selection.
3. Use the Codec options dropdown to
configure the desired Streams.
4. Click Apply at the bottom of the window to
save all changes.
SYSTEM SETTINGS
The System Settings menu allows you to
change your Password, specify the Date /
Time, and perform camera Maintenance.
Factory Default — Return camera to original
factory settings. This maintains the firware.
Reboot — Reboot the camera. This maintains
the firmware and current settings.

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VIEWER TABS
Live – Monitor video and perform other video related functions.
Setup – Set the camera name, IP address, and define users. This tab also allows you to configure
the camera settings and view streams.
Advanced – Perform advanced setup configurations, like network setup, security, alarms and
maintenance.
Logout – Change user.
LIVE
Full Screen – This will display the live feed in full screen.
Snapshot – Click the button, and a JPEG snapshot will automatically be saved in the appointed
place. The default location is: C:\.’
Note If you are using Windows Vista or 7, you will need to change the Snapshot location. Windows
UAC does not allow internet programs to write directly to C:\ for security reasons.
Record – Click Record to star recording live video. Click Record again to stop recording video.
Recorded video will be saved automatically to the designated location on the local workstation. The
default location is C:/. This location can be changed in File Location, in the System menu.
Note If you are using Windows Vista or 7, 8, or 10, you will need to change the video clip location.
Windows UAC does not allow internet programs to write directly to C:\ for security reasons.
Microphone – PC Network Camera Manager Software audio to camera, enables audio through an
audio out on the camera.
Live Audio – Camera to PC Network Camera Manager Software, enables audio if a microphone is
equipped to the camera.
Note The Microphone and Live Audio functions are only available on enabled cameras. If the camera
is not enabled for these features, an error message will display.

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SETUP
The Setup menu includes System Settings, Picture Setup, and Streaming Settings.
Note The Setup menu displays limited setup options. For a complete list of setup options, see the
Advanced section.
SYSTEM SETTING
Camera Name
Host Name – The Host Name is used to identify the camera on your system. If camera based
Motion Detection is enabled and is set to send alarm message by Mail/FTP, the host name entered
here will display in the alarm message.
Time Zone – Select your time zone.
Time Format –Select your desired time format.
Sync With Computer Time – Select to synchronize the camera date and time with the connected
recorder.
Sync with NTP Server – Manual allows you to define the date and time manually. Network Time
Protocol (NTP) is an alternate way to synchronize your camera’s clock with a NTP server. Specify
the server you wish to synchronize in the NTP Server box. Then select an Update Interval. For
more information about NTP, visit www.ntp.org.
IP ADDRESS
You can choose to use a fixed IP address or a dynamic IP address
(assigned by a DHCP server or router) for the camera.
Get IP an Address Automatically (DHCP)
The camera comes preconfigured with a fixed IP address,
selecting Get IP address automatically requires a router or DHCP
server to assign an IP address to the camera.
Note Every network device has a unique Media Access Control (MAC) address that can be used for
identification. The MAC address is located on the bottom of each camera, and on the box label
(OpenEye Network Camera Manager also displays the MAC address for identification). Record
your camera’s MAC address for identification in the future.