
HEATER-SHAKER MODULE GEN1
Resources
MAINTENANCE
The Heater-Shaker Module has been tested for 3 years of full-time
operation without maintenance. Users should not attempt to service
or repair the module themselves. If you have concerns about your
module’s performance or require maintenance, please contact
Opentrons Support.
SUPPORT
Opentrons Help Center
Answers to many common questions are available on the Opentrons
Help Center at https://opentrons.com/support.
Contact Opentrons
Please have the serial numbers of your module and robot available
when contacting Opentrons Support.
Warranty
All hardware purchased from Opentrons is covered under a 1-year
standard warranty. Opentrons warrants to the end-user of the products
that they will be free of manufacturing defects due to part quality
issues or poor workmanship and also warrants that the products will
materially conform to Opentrons’ published specications.
APP DOWNLOAD
Control your liquid handling robot and module using the Opentrons
App. Download the app for Windows, macOS, or Ubuntu at https://
opentrons.com/ot-app/.
In-app setup guide
For interactive setup instructions and to run a test shake with your
Heater-Shaker Module, connect the module to your robot (see
“Connecting USB & power” above) and either:
◾Go to the Pipettes and Modules section on the robot’s device
detail page, or
◾Load a protocol that requires the module and go to Step 2:
Module Setup in the Setup tab of the protocol run page.