
Resources
MAINTENANCE
Users should not attempt to service or repair the
Thermocycler Module themselves. If you have
concerns about your module’s performance or require
maintenance, please contact Opentrons Support.
SUPPORT
Opentrons Help Center
Answers to many common questions are available on the
Opentrons Help Center at https://opentrons.com/support.
Contact Opentrons
If you have any other questions, contact
of your module and robot available when contacting
Opentrons Support.
Warranty
All hardware purchased from Opentrons is covered
under a 1-year standard warranty. Opentrons warrants
to the end-user of the products that they will be free of
manufacturing defects due to part quality issues or poor
workmanship and also warrants that the products will
materially conform to Opentrons’ published specications.
APP DOWNLOAD
Control your liquid handling robot and module using the
Opentrons App. Download the app for Windows, macOS,
or Ubuntu at https://opentrons.com/ot-app/.