Orbitsound M12 User manual

1
Handbook v3
High Performance Spatial Soundbar
with Wireless Subwoofer and Bluetooth®

2

1
Contents
Welcome 2
Orbitsound contact information 2
Package contents 2
The soundbar 3
Remote control 3
The subwoofer 3
Control panel overview 4
Getting Started 5
Set up - Connect, power on, check subwoofer volume 5
Connect the Soundbar to your TV 6
Bluetooth 8
AUX input 8
Remote control 9
Advanced Setup & Use 10
Positioning - getting the most from spatial sound 10
Subwoofer placement 10
Subwoofer volume 11
Wireless 11
Channel selection 11
Pairing 12
Other features 13
Power saving 13
Setting memory 13
Reset soundbar 13
Auto-mute 14
Bluetooth resume / grab 14
Maintenance 14
Cleaning and care 14
Troubleshooting 15
Battery replacement (remote) 16
Warranty Terms 17
Making a Warranty Claim 17
You will be advised by the Agent on the action that will be taken and any costs
payable, subject to the conditions of this warranty. 17
Orbitsound Ltd Warranty Terms and Conditions 18
FCC Statement: 18
WARNINGS 19
Specifications 20

2
Welcome
Thank you for purchasing the orbitsound M12 spatial soundbar with wireless
subwoofer and Bluetooth. With proper use the orbitsound M12 delivers superb
sound fidelity, engaging spatial sound, and will provide you with a fantastic
listening experience.
This instruction booklet covers important safety and setup information as well as
advice on how to get the most out of your orbitsound M12.
Orbitsound contact information
ORBITSOUND LTD.
UK Support Tel: [phone]
International Support: www.orbitsound.com
Email: [email protected]
Package contents
Inside the packaging you will find:
• M12 soundbar
• Wireless subwoofer
• Remote control
• Inline power supply + power cords
• Subwoofer power cable
• Handbook
• Quick start guide
• Analogue audio connection cable
• Digital optical (TOSLINK) connection cable

3
The soundbar
IR receiver
Spatial sound generators Status LEDs
Status LED State
RED: Standby
BLUE: On
OFF: Power off
The orbitsound M12 soundbar produces most of the sound that you hear. It
produces the main signal and spatial information that combine in your listening
area to create a panorama of sound.
Remote control
The remote control provides volume control, tone control and sound source
selection, and additionally playback controls when using a connected Bluetooth
device.
The subwoofer
Wireless STATUS:
OFF: No connection / No power
/ Low power state
ON: Good sync / connection
Flash: Bad connection
Subwoofer Volume:
Normal: Normal volume
Max: +8dB volume
Min: Minimum volume
(Back shown)
The subwoofer is a wireless active loudspeaker that produces powerful Hi-Fi
bass. It has been designed specially to complement the soundbar.

4
Control panel overview
The soundbar can be controlled from the control panel:
Optical
Bluetooth
Aux
12 3 4 5
67
1. Source: Press to cycle through the inputs. This controls which
connected device is playing through the soundbar.
2. Bluetooth: Short press to renew a Bluetooth connection / start playback.
Long press (Press and hold) to enter pairing mode.
3. Vol - : Reduce soundbar volume.
4. Volume +: Increase soundbar volume
5. Standby: Enter standby mode / power on.
6. Source LED: Shows which source is currently playing
7. Status: Blue shows the soundbar is on. Red shows standby.
The light will flash when a button is pressed on the remote
or on the control panel.
Hint: Long press the power button to reset the soundbar. This will reset the
source, volume, treble and bass memory to factory default settings. Press and
hold for 3 seconds. The soundbar will confirm by flashing the power/status light
3 times. The unit will reset and optical source will be selected.

5
Getting Started
Set up - Connect, power on, check subwoofer volume
Spatial Soundbar with Bluetooth and Wireless Subwoofer
©2013 Orbitsound ltd. Model: M12
Toprevent electric shock,
do not remove screws.
No User serviceable
parts inside.
CAUTION:
DC in 22V 2.5A
Made in China
Approved components used
ON OFF
OPTICAL
AUX IN
Stereo
Line In
POWER
WIRELESS
1Connect power
2Switch on power
2
1
1
1
11
2
3Check subwoofer volume
3
1. Connect the power supply and mains cord to the soundbar. The subwoofer
connects directly to the mains via a mains cord (all cables included).
2. Switch on the power on both the soundbar and subwoofer.
3. Check the volume setting on the subwoofer. Point this to normal. You can
adjust this later as preferred.
Hint: See advanced setup for more information on (3) subwoofer level. For the
moment, set it to ‘normal’

6
Connect the Soundbar to your TV
1) Remove plastic covers from optical cable:
IMPORTANT: Remove the protective plastic covers from a new TOSLINK
(optical) cable before connecting to the optical sockets. Failure to remove
these covers may result in damage and will interrupt the sound output.
2) Connect to your TV with the optical cable:
Spatial Soundbar with Bluetooth and Wireless Subwoofer
©2013 Orbitsound ltd. Model: M12
To prevent electric shock,
do not remove screws.
No User serviceable
parts inside.
CAUTION:
DC in 22V 2.5A
Made in China
Approved components used
ON OFF
OPTICAL
AUX IN
Stereo
Line In
POWER
WIRELESS
HDMI
IN 1
HDMI
IN 2
VIDEO INAUDIO IN
OPTICAL
AUDIO OUT
DVI
AUDIO IN
TV CONNECTION PANEL
AUDIO OUT
<CLICK>
<CLICK>
HINT: When using the soundbar in this way, it is normal that the speakers on the
TV will need to be turned down or muted to stop sound coming from the TV’s
own speakers.
HINT: Make sure that the sound output mode for the optical output on the TV is
set to ‘PCM’, or ‘Normal’. This provides the best overall listening experience.
IMPORTANT: FIRMLY CONNECT THE OPTICAL CABLE UNTIL IT ‘CLICKS’

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2) (OPTION) If your TV does not have an optical output:
Use the included analogue cable to connect the audio output from your TV to
the soundbar.
Note: Some TVs may only have a 3.5mm jack output, you can also use this
output. If your TV has no audio output, you can connect the optical cable to
your set top box.
3) Turn the soundbar ON:
Optical
Bluetooth
Aux
Press the power button. The indicator light will turn blue, and the optical
indicator will light, showing the unit is playing the optical source.
You can now hear the sound from your TV via the digital optical cable.
Hint: Use the Volume + and - buttons to control playback volume.

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Bluetooth
You can connect your phone or tablet for Bluetooth playback.
Optical
Bluetooth
Aux
123
Solid blue light: You’re paired!
Slow ash blue light: Looking for previously paired device
Fast ash blue light: In pairing mode
1. Press to select Bluetooth sound source. The Bluetooth source light will show
the status of the Bluetooth connection.
2. To pair a new device: Press and hold the Bluetooth pairing button for 3
seconds. The Bluetooth source light will flash quickly to show that pairing mode
has started. Look on your device for ‘Orbitsound’ in the Bluetooth device list,
and pair with it. When a device is paired, the soundbar Bluetooth source light
will change to solid blue.
3. If your device was previously paired, then you can short press the Bluetooth
button to ‘grab’ the device and resume playback.
Note: If you are asked for a PIN number, enter ‘0000’.
AUX input
The Jack and RCA inputs (AUX) input can be heard by choosing ‘AUX’ on the
control panel.
Hint: The RCA inputs and jack (3.5mm) inputs mix, so more than once external
device can be connected. The soundbar will mix the 2 sources together.

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Remote control
The control panel functions can also be done from the remote control:
Source Changes the input source
Volume + / - Controls volume
Power Enter standby / resume
Change tone: Bass and treble controls the sound:
Note: Treble changes the sound of the soundbar + / - 5 steps.
Note: Bass changes the volume of the subwoofer remotely + / - 5 steps.
Remote playback: You can control the track and playback of a connected
Bluetooth device:
Mute: Press the mute button to engage mute. This will stop all sound. The
Soundbar status light will flash blue when mute is enabled. To resume play,
press mute again:
BASS TREB
BASS TREB
BASS TREB BASS TREB
BASS TREB BASS TREB
BASS TREB BASS TREB
BASS TREB BASS TREB
BASS TREB BASS TREB

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Advanced Setup & Use
The orbitsound M12 is easy to set up and enjoy, but even better sound may be
achieved by following these guidelines.
Positioning - getting the most from spatial sound
The spatial sound field is produced by the speakers in the sides of the soundbar.
These special signals interact with the main signal (front) to produce spatial
sound in your listening environment:
Spatial generation zones
IMPORTANT: The areas marked need to be clear of obstacles in order for the
spatial sound field to work properly.
HINT: Because Orbitsound produces a uniform sound field, the soundbar does
not need to be placed directly in front of the listener. Therefore, placing the
soundbar conveniently so that the sides are not obstructed is more important
than central placement, i.e. on low or high shelf, counter top, below/above TV
Subwoofer placement
Subwoofer placement does not aect the overall sound much. Position the
subwoofer for convenience after optimising placement of the soundbar.
IMPORTANT: Always make sure that the subwoofer’s side with a port (rear) is
clear from obstruction. Covering this port will adversely aect the sound.

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Subwoofer volume
The subwoofer volume control on the back of the subwoofer allows you to
preset the amount of bass that the system produces. Setting to ‘normal’ is the
recommended balance. For quiet TV use, you can reduce the level. For louder
music, you can increase the volume.
Note: The Bass control on the remote also changes the volume of the
subwoofer.
Hint: Once the subwoofer volume is set, you won’t need to adjust it often. It is
set for the conditions of the room.
Wireless
The Orbitsound wireless system is uniquely developed to deliver the best
possible listening experience in terms of minimal delay, and maximum sound
fidelity. The system uses a digital 2.4GHz signal, similar to that used by
computer WiFi systems. For the subwoofer to work with the soundbar, it has
to be paired. At the factory, the soundbar and subwoofer are paired for you.
The soundbar and subwoofer should work out of the box. Here are some
procedures for resetting or changing the wireless setup:
Channel selection
If you experience interference from a router, computer, or another soundbar
operating on the same frequency, you can change the channel that the
Orbitsound wireless system is running on.
Note: Interference usually sounds like the bass is stopping and starting, and
maybe a ‘popping’ sound. This is easily fixed by changing channel.
To change channel - Make sure the soundbar AND subwoofer are switched on:
Spatial Soundbar with Bluetooth and Wireless Subwoofer
©2013 Orbitsound ltd. Model: M12
To prevent electric shock,
do not remove screws.
No User serviceable
parts inside.
CAUTION:
DC in 22V 2.5A
Made in China
Approved components used
ON OFF
OPTICAL
AUX IN
Stereo
Line In
POWER
WIRELESS
1
2

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1. Use a paperclip to briefly press the ‘PAIR’ button on the soundbar rear panel.
2. The soundbar PAIR status light will flash on the soundbar and woofer. This
acknowledges that the channel has changed.
There are a total of 10 channels. Shift the channel repeatedly until there is no
more interference. The soundbar will remember the channel when power is
disconnected, so once set, there is no need to re-set.
Pairing
To pair a subwoofer to the soundbar, follow this procedure:
Spatial Soundbar with Bluetooth and Wireless Subwoofer
©2013 Orbitsound ltd. Model: M12
Toprevent electric shock,
do not remove screws.
No User serviceable
parts inside.
CAUTION:
DC in 22V 2.5A
Made in China
Approved components used
ON OFF
OPTICAL
AUX IN
Stereo
Line In
POWER
WIRELESS
1
23
4
1. (OPTIONAL STEP) Long press the subwoofer pair button (this erases any
previous pairing). The subwoofer STATUS will flash confirmation.
2. Long press the soundbar pair button to enter pairing mode. The soundbar
pairing STATUS will slow flash to show it has entered pairing mode.
3. Short press the subwoofer pair button for it to join the soundbar. The LED will
change it’s flashing pattern to acknowledge.
4. Short press the soundbar pair button to exit pairing mode. The soundbar and
subwoofer STATUS lights will light together to show successful paring.
Note: A short version of these instructions is printed on the subwoofer

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Hint: You only need to re-pair a subwoofer if the STATUS light on it’s rear panel
is not showing solid red. I.e. if it is flashing, it is not currently paired with the
soundbar.
Other features
Power saving
The M12 features a super low power state with wireless subwoofer low-power
control. When the soundbar enters standby mode, the power consumption
reduces. It is recommended that Users routinely use standby mode as this also
shuts down the wireless subwoofer.
Setting memory
When in standby mode, or if disconnected from the mains completely, the
soundbar will remember settings for pairing, bass, treble, volume and source
selection.
Note that the volume will be reduced if set very high when the unit restarts to
protect the listener.
Reset soundbar
Optical
Bluetooth
Aux
<HOLD>
You may wish to reset the soundbar settings. To do this, switch the unit on, then
press and hold the power button for a few seconds on the control panel. The
soundbar status light will flash, and then the soundbar will reset. Optical source
will be selected with default settings.

14
Auto-mute
If there is no signal, or extremely low input signal, the soundbar will enter auto-
mute mode. This reduces power consumption, and also completely silences the
soundbar and subwoofer.
Bluetooth resume / grab
If you have previously paired your phone/tablet, there is no need to re-pair the
device. Simply choose the Bluetooth source, then short press the Bluetooth
button on the control panel. The soundbar will seek a previously paired device,
and resume playback.
Note: You can also press play/pause on the remote to Bluetooth grab a remote
device.
Maintenance
Cleaning and care
Use a soft, clean cloth moistened with plain, luke-warm water to clean the
exterior of the unit. Glass cleaner is a good way to remove finger marks, but
please use it sparingly, and avoid contact with the actual loudspeaker driver
units.

15
IMPORTANT: Never use solvents such as benzene or other strong chemical
cleaners since these could damage the unit’s finish. It is VERY important that
no liquid reaches the inside of the unit.
Troubleshooting
No sound is heard
• Check power connections and that there is a continuous blue light on
control panel.
• Check that the TV or other sound source is playing and that it is connected
properly to the soundbar. If unsure that your media device is playing,
unplug, and test with headphones.
• Press the sound source button on the remote control or control panel to
change the sound source. The indicators show which source is playing.
• Adjust the volume of the soundbar until sound is heard.
• Increase the volume of the playback device. The M12 features an energy
saving mode that cuts the power to the amplifiers when there is no signal for
a long time.
The sound is out of sync with the TV
• Make sure all video sources are connected to the TV and that the soundbar
is connected to the TV optical output or RCA (AUX) ouput. This connection
method should re-align the sound. If it is still out of sync, look for a sound/
time alignment menu in the TV menus.
Remote does not work
• Check that plastic strip in remote (battery) has been removed.
• If the remote has had a lot of use, replace the battery.
• Check there are no obstructions between the remote and the front of the
soundbar.
Sound is distorted
• Turn down the output of the device playing into the soundbar
• Turn up the master volume on the soundbar if necessary.
• Check that all audio connections are well seated / plugged in fully.

16
Sound is noisy / ‘hissy’
• Turn down the volume of the soundbar unit
• Turn up the output volume of music source to compensate.
• Use the digital optical (TOSLINK) inputs if possible to reduce noise.
Digital optical issues: ‘Clicking’ or no sound
• Connect the TV optical output to the soundbar optical input preferentially.
• Ensure both ends of the optical cable have had the protective plastic tip
removed.
• Ensure both ends of the cable have been inserted fully; a distinct ‘click’ will
be felt when the cable is properly seated.
• Check the output format of the optical signal from the playing device.
Choose ‘normal’ or ‘PCM’ format. Refer to the TV manufacturer’s handbook
for more information. You can also contact Orbitsound for advice, see
contact help line in this handbook and on the packaging.
No sound from subwoofer (soundbar working)
• Check the subwoofer volume (back of subwoofer). Set to ‘normal’, then
adjust to preference.
• Switch o, wait 1 minute, and switch on the subwoofer to reset it.
• Check power cables and power switches on soundbar and subwoofer.
• Try a dierent wireless channel. Use a paperclip to short press the pair
button on the back of the soundbar. (See Channel selection)
• If the subwoofer STATUS light is not lit, re-pair the subwoofer (see Pairing)
Battery replacement (remote)
Use battery type CR2032

17
Orbitsound Warranty
This Orbitsound product is supplied with a 24 month limited manufacturer’s
warranty dated from new purchase date. This warranty covers repairs or
replacement that may be required in the event of Product failure during
normal use, subject to the terms and conditions stated below and at the
Agent’s discretion. This warranty is non transferable and excludes any
routine maintenance, consumables or parts, or any work arising from use of
the equipment outside the recommendations in the handbook, misuse or
negligence. This Warranty does not aect any statutory Consumer rights in the
place of purchase and implied warranties that cannot be excluded by contract.
This warranty is provided by Airsound Technologies Limited, a company
registered in England whose trading address is 1st Floor, 1 Rosoman Place,
London EC1R 0JY, United Kingdom.
Warranty Terms
‘Agent’ means Orbitsound Ltd or an Orbitsound representative appointed for the
purposes of fulfilling the manufacturer’s warranty.
‘Purchaser’ means the company, firm or person using the product for the
warranty period.
‘Product’ means the good sold to the Purchaser under contract.
Making a Warranty Claim
In the event that the Product stops working or performing as described in the
handbook, the following procedure must be followed in order to have the
Product restored or replaced by this warranty:
• Contact your Orbitsound Support Agent FIRST.
• You will need to provide your proof of purchase and serial number to the
Support Agent.
• If the Support Agent advises to do so, return the Product in its original
packaging complete to the address advised.
• You will be advised by the Agent on the action that will be taken and any
costs payable, subject to the conditions of this warranty.

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Orbitsound Ltd Warranty Terms and Conditions
1. RETURN TO BASE WARRANTY
Faulty Products will be repaired or replaced (as
deemed appropriate by the relevant Agent) at
the Agent’s premises, with new or reconditioned
parts or products within a reasonable period of
time. Replacement or repaired products retain the
remaining original warranty or ninety (90) days,
whichever is longer.
2. LIMITATIONS
The warranty covers the product and any Agent
installed accessories provided that the equipment
has been installed and used in accordance with the
supplied handbook instructions. The warranty will not
cover repairs or replacements arising from misuse or
accidental damage. This warranty is invalid if the serial
number has been removed, altered or made illegible. 
See Warranties and Liabilities.
3. CHARGES
For warranty repairs that are 100% covered by the
manufacturer’s warranty, there will be no charge for
any repair or replacement or return freight to the
purchaser. Any repairs or replacements that are
found to be outside the scope of this manufacturer’s
warranty are chargeable, and the return freight will be
charged at the Agent’s discretion. Associated charges
must be paid in full before the returned item(s) will be
dispatched to the Purchaser.
4. WARRANTIES AND LIABILITIES
Subject to the provisions below the supplier warrants
that the Product will perform in a manner fit for
purpose.
a. The Agent shall be under no liability in respect
of any defect in the Product arising from any action
whatsoever by the Purchaser except such action as
is described and recommended in the handbook
supplied.
b. The Agent shall accept no liability for any defect
arising from excessive wear and tear, wilful or
accidental damage, abuse, negligence, abnormal
operating or storage conditions or failure to follow the
operating
c. Unauthorised modification or repair by unauthorised
person(s) voids this warranty immediately.
d. The Agent shall be under no liability under this
warranty if the total agreed price for the Product has
not been paid in full.
e. The liability of the Agent shall not exceed the price
paid for the Product and the Agent shall not be liable
for any loss of profit or consequential damage or any
other claim for compensation.
f. This warranty does not aect any statutory
consumer rights that may exist where the Product was
purchased.
5. FORCE MAJEURE
The Agent shall have no liability for delay or failure
to perform if such failure is due directly or indirectly
to any cause beyond the Agent’s reasonable control
including but without limitation to acts of God,
explosion, fire, terrorism, accident, war or threats of
war, prohibitions of any kind, embargoes, strikes or
lockouts.
6. GENERAL
The Agent may assign or subcontract responsibilities
and rights under this warranty. In all warranty cases,
please refer to the support pages of www.orbitsound.
com first.
FCC Statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation. Any changes or modifications
not expressly approved by the party responsible for
compliance could void the user’s authority to operate
the equipment.
THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS OR CHANGE
TO THIS EQUIPMENT. SUCH MODIFICATIONS OR
CHANGE COULD VOID AND CHANGE ANTENNA
WHICH THE MANUFACTURER PROVIDES. IT IS THE
USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning o and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is connected.