Osram e:cue SYMPL Core S User guide

AB447060035
e:cue SYMPL Core S
Setup Manual
Our Brand
www.osram.com/ecue
Light is OSRAM

02
AB447060035
e:cue SYMPL Core S Setup Manual (original issue)
e:cue SYMPL Core S Installationsanleitung (Originalversion)
Edition/Ausgabe: 23.08.19 [EN_DE_SYMPL_Core_S_Setup_v2p0]
Published by / Herausgegeben von:
OSRAM GmbH
Karl-Schurz-Strasse 38
33100 Paderborn, Germany
©2019 OSRAM GmbH, BU Digital
All rights reserved / Alle Rechte vorbehalten
Read the Setup Manual
carefully before unpacking the
product. Subject to
modication without prior
notice. Typographical and other
errors do not justify any claim
for damages. All dimensions
should be veried using an
actual part.
Except for internal use,
relinquishment of the
instructions to a third party,
duplication in any type or form
- also extracts - as well as
exploitation and/or
communication of the contents
is not permitted.
Lesen Sie die
Installationsanleitung vor dem
Auspacken des Produktes
sorgfältig durch. Alle Änderungen
vorbehalten.
Rechtschreibfehler oder andere
Fehler rechtfertigen keinen
Anspruch bei Schäden. Alle
Maße sollten an einem realen
Gerät überprüft werden.
Außer für interne Verwendung ist
die Überlassung dieser Anleitung
an Dritte, die gesamte oder
auszugsweise Veröffentlichung,
Verwertung oder Mitteilung in
jeglicher Art und Form sind nicht
gestattet.

03
Table of Contents / Inhalt
Table of Contents / Inhalt
English 05
1 Security instructions 06
1.1 Symbols 06
1.2 General security instructions 06
2 General device description 07
2.1 Delivery content 07
2.2 Connectors and interfaces 08
2.3 User interface: LEDs 08
2.4 Identify button: Identication & Reset & Update 09
3 General remarks 10
3.1 Transport 10
3.2 Unpacking 10
3.3 Warranty regulations 10
3.4 Maintenance and Repair 10
3.5 Disposal 11
3.6 Support 11
4 Installation 11
4.1 Installation conditions 12
4.2 Mounting process 12
4.3 Ethernet connection 12
4.4 Power supply 13
5 Network configuration 13
5.1 Default network properties 14
5.2 Network conguration with SYMPHOLIGHT 14
5.3 Network conguration with the web interface 15
6 Firmware Update 17
7 Dismounting 20
8 Product specifications 20

04
Table of Contents / Inhalt
9 Certifications 21
Dimensions / Abmessungen 22

05
English

06
Security instructions
1 Security instructions
Please read the safety instructions, provided in a separate manual, carefully.
Make sure that the environmental, mounting, and installation prerequisites
are met. This manual should be kept at a safe place and in reach of the
installation.
1.1 Symbols
!
The exclamation mark warns about possible damage of the
device itself or connected devices.
i
The information symbol gives general hints and informs
about handling and procedures for use of the device.
1.2 General security instructions
!
Connect cables and data only when the device is powered
down.
!
The device must be supplied by a separate certied SELV
Class 2 power supply.
!
The maximum length of each connected cable is 30 m.
i
If safety instructions are missing, please contact OSRAM to
receive a new copy.

07
General device description
2 General device description
e:cue SYMPL Nodes are a system of interfaces for e:cue SYMPHOLIGHT
only. They provide various connection types like DMX512, DALI, digital
inputs and outputs etc. SYMPL Nodes always operate in online mode, as a
device interface for SYMPHOLIGHT. All interactions are initiated and
controlled by SYMPHOLIGHT. Connections between servers, Cores and
Nodes are always made with e:net via Ethernet.
e:cue SYMPL Core S is a stand-alone engine for e:cue SYMPHOLIGHT
with SYMPL Nodes as interfaces. It executes SYMPHOLIGHT shows in
small to medium-sized shows and controls all available SYMPL Nodes. As
a user interface it utilizes the Action Pad of SYMPHOLIGHT with all usual
web browsers. The connection between SYMPL Core S, external systems
and the Nodes is a standard Ethernet network. Shows can be transferred
to the SYMPL Core S from a SYMPHOLIGHT server or uploaded from
many sources.
2.1 Delivery content
Delivery content for the e:cue SYMPL Core S (AB447060035):
1. e:cue SYMPL Core S
2. Safety instructions
3. Installation guide (English only)
i
To operate SYMPL Nodes a SYMPHOLIGHT version 2.0 or
higher is mandatory. Earlier versions do not support the
SYMPL Nodes. SYMPL Nodes are not supported by the
e:cue Lighting Application Suite.
i
e:cue SYMPL Core S is not hot-pluggable.

08
General device description
2.2 Connectors and interfaces
View from top
1Master/Slave LED
2Error/Status LED
3Ethernet link LED (e:net, LAN activity)
4Power LED
5Identify button
6micro SD card slot
7Power supply
(Vcc–, Vcc+ left to right)
8e:net/Ethernet
9USB 2.0 socket
2.3 User interface: LEDs
The SYMPL Core S has four LEDs. The four LEDs show the basic states of
the SYMPL Core S.
LEDs
Master/Slave Blue: This SYMPL Core S is master in a master/slave
group.
Yellow: This SYMPL Core S is a slave in a master/slave
group.
Error/Status Green: Signals system activity.
Orange: System load reaches 100%.
Red: A system error occurred. Restart the system by
disconnecting the power supply. If the error persists,
contact OSRAM Service.

09
General device description
Ethernet link Off: No network connection available.
On: If constantly alight, network connection available.
Flashing: Data trafc over network.
Power On: Device is in operation.
2.4 Identify button: Identification & Reset & Update
The Identify button has four functions: to send an Identify message (A), to
reset the SYMPL Core S (B), and to update the rmware of the
SYMPL Core S (C).
(A) A short press during operation in online mode sends an Identify
message to the server. This helps to assign the SYMPL Core S in the
Layout in SYMPHOLIGHT.
(B) The Identify button can also be used to reset the device to factory state
or to stay in bootloader mode:
• Keep the Identify button pressed while powering up, Status and
Test / Error light up at rst. Bootloader mode is signaled by a fast
blinking Status LED. Release the button now. The device stays in
bootloader mode to download a new rmware.
To exit the bootloader mode, short press the Identify button again.
• Press the Identify button until Status and Test / Error LEDs blink
alternating, then blink together. Releasing the button now resets the
device to its factory settings. The password and other settings are reset
to their default values. Please note that the Ofine Content cannot be
reset. To employ a reset Startup behavior, a restart of the device is
required.
• Keeping the button pressed further on, the device proceeds to
normal operation. No changes apply.
(C) The Identify button is also part of the rmware update process using an
USB ash drive. See for further information.

10
General remarks
3 General remarks
3.1 Transport
Only transport the device in its original packaging. This protects the device
from damage.
3.2 Unpacking
Only unpack the e:cue SYMPL Core S at its installation location. To protect
the device against condensation water, unpack it and wait until all moisture
remaining in the device has evaporated. Condensation can occur when the
device is moved from a cold to a warm location. Keep the packaging for
use in case of further transport. Inspect all parts for completeness regarding
chapter „2.1 Delivery content“ on page 07. If there is apparent damage
to the device or parts are missing from the delivery scope, please contact
the OSRAM Support service.
3.3 Warranty regulations
Depending on the product, guaranty regulations are of different duration.
The warranty time is usually noted in the quote and in the order
conrmation. See “Services”  “OSRAM Guarantee” at www.osram.com
for details. Legal warranty regulations apply in any case.
3.4 Maintenance and Repair
This device requires no maintenance.
!
Before dismounting, appropriate measures must be taken to
protect the respective components against damage caused
by electrostatic discharge (ESD protection).
!
Do not try to repair the device. Return it to your OSRAM
distributor for replacement or repair.

11
Installation
3.5 Disposal
The proper disposal of packing materials and of the device is the
responsibility of the respective user and for his account; in all other matters,
the retrieval obligation for packing materials and the device is subject to the
statutory regulations.
3.6 Support
In case of technical problems or questions regarding installation and repair
please contact:
OSRAM GmbH
Customer Service
Karl-Schurz-Str. 38
33100 Paderborn, Germany
[phone]
[email protected]
4 Installation
The installation of the SYMPL Core S consists of mounting the device,
connections to e:net, and to power supply.
The sequence of cabling is not dened. Supply the SYMPL Core S with
power after all cabling is completed; it starts booting.
Batteries and technical appliances must not be disposed of
with domestic waste, but should be handed in at the
appropriate collection and disposal points.
!
Connect cables and data only when the device is powered
down.
!
Each cable should not exceed a length of 30 m.

12
Installation
4.1 Installation conditions
Installation position: Terminals on top and bottom
Horizontal spacing: No spacing necessary
Minimum vertical rail grid spacing: 115 mm (90 + 25 mm)
(excluding conduit)
Recommended vertical rail grid spacing: 160 mm (with 40 mm conduit)
Installation location Indoor
4.2 Mounting process
The e:cue SYMPL Core S is designed to mount onto a 35 mm DIN rail
(EN 60715) in a vertical position.
1. Clip the device to the rail from
top.
2. Gentle pressure is then
applied to the top front to snap it
in place. The SYMPL Core S has
been mounted successfully.
You can also mount the e:cue
SYMPL Core S on any at vertical surface. Use a 3 to 3.5 mm screw for the
hanger hole.
For mechanical stability, mounting on a rail is recommended.
4.3 Ethernet connection
The pin-assignment of the Ethernet port corresponds to RJ45 standards.
You can use every common Ethernet component, like cable, splitters, and
switches. Connect the SYMPL Core S at the designated Ethernet interface
with a patch cable (RJ45, CAT5).

13
Network conguration
4.4 Power supply
Connect the SYMPL Core S to a certied NEC Class 2 24 V DC power
supply unit. Present power supply equates to the status “On” or running of
the SYMPL Core S.
To connect the device to a power supply unit, use the provided 2-pole
terminal and lay the wires as stated on the front label. The voltage
assignment is left V+ and right V-.
Turn the power on when all cables are connected to the SYMPL Core S.
The device starts booting. The device has nished booting and is in
operation when the LED Error/Status is ashing.
5 Network conguration
The conguration of the e:cue SYMPL Core S is completely done via e:cue
SYMPHOLIGHT. See the SYMPHOLIGHT System Manual for details on
conguration, available at www.ecue.com.
The network properties of the SYMPL Core S are precongured. The
i
Never connect more than one SYMPL Node in factory state
to a network. The identical IP addresses will conict and
disturb proper communication.
i
The Ethernet port of the SYMPL Node is not designed for
inter-building connections with power and lighting transients.
Use only intra-building networks to connect the SYMPL
Nodes and Cores.
!
The SYMPL Core S is not suited for powering over a DC
power supply network. Use a separate certied SELV Class 2
power supply unit in the control cabinet for supplying 24 V
DC to the SYMPL Core S.

14
Network conguration
successful installation of the power supply is required for changing the
network conguration. You can either adjust the network settings with
SYMPHOLIGHT or using the web interface of the SYMPL Core S. Via the
web interface extended DMX/RDM settings are congurable.
5.1 Default network properties
The SYMPL Core S has as factory setting the AutoDHCP enabled.
Dene your login credentials for the web interface of the SYMPL Core S on
rst access.
To change the network conguration use either SYMPHOLIGHT or the web
interface of the SYMPL Core S:
5.2 Network configuration with SYMPHOLIGHT
1. Open the context menu of the SYMPL Core S in the Setup tab of
SYMPHOLIGHT by a right-click on the device.
2. Select “Congure Network”:
3. Dene the Network Mode (DHCP settings), the IP address, and the
subnet mask to your needs:

15
Network conguration
4. Click “Apply” to submit the changes.
The network conguration of the SYMPL Core S is completed.
5.3 Network configuration with the web interface
1. Open a common web browser on a connected PC. Enter the
SYMPL Core S's IP address into the address bar:
e.g. http://192.168.123.1
The remote console of the SYMPL Core S is displayed:
2. Select “Conguration” and the dashboard of the SYMPL Core S is
displayed:
3. On the left side, select “Settings” and enter the default password
ecue.

16
Network conguration
4. Click “Apply”. The Settings page is displayed:
5. Dene the network settings at “Device Basics” to your needs. You
can also change the password for entry to the web interfaces of the
SYMPL Core S here.
6. Click “Submit” to apply the settings.
The network conguration of the SYMPL Core S is completed.
.
i
The employment of a discrete network is recommended.
i
Note down all employed and, if applicable, reserved IP
addresses. Keep the information for future network
congurations.
i
You can change the login password to the SYMPL Core S's
conguration page and the device name of the
SYMPL Core S at “Settings” page. Do not forget the new
password.

17
Firmware Update
6 Firmware Update
To update the SYMPL Core S, a connection of the SYMPL Core S to
SYMPHOLIGHT is required.
Download the SYMPL Core S Updaterfrom the e:cue website and save it
on your local drive. Double-click to execute the Updater.
HowTo update SYMPL Core S with an USB memory stick
You will need a USB
memory stick with at least
8 Gbytes capacity.
Plug the USB memory
stick into your PC. If the
Updater found no USB
memory stick, it will show
an error message. If it
found one or more USB
memory sticks, you have
a list to select the
appropriate USB memory stick.
You can even plug in the USB memory stick while the Updater runs.
Set the check marks, if you want the contents of the USB memory stick to
be veried, and if you want the system to remove the USB memory stick
after the process. After the Updater has nished the process, the USB
memory stick has a complete image of the SYMPL Core S rmware.
• Please backup the Show File from the SYMPL Core S WebUI
before starting the update process in case any issue comes up during
the update process.
• Disconnect the SYMPL Core S from power.
• Plug in the USB memory stick into the SYMPL Core S.

18
Firmware Update
• Keep the Identify button pressed and reconnect the power supply.
• The Master/Slave LED will start to blink.
• Release the button immediately.
After the update, the SYMPL Core S will restart and return to normal
operation.
HowTo update SYMPL Core S image directly to SD card
Follow these steps in order:
1. Open le SymplCoreUpdater_*.exe.
2. Switch to tab “Create Image File for SD Card”.
3. Select a location on your local disk and start the process.
4. Download and install Win32 Disk Imager (or another image-writing
tool). See link in dialog.
5. Open Win32 Disk Imager, choose the image le which you created
under 4.
6. Select the drive letter of the SD card.
ATTENTION: This will unrecoverably wipe all data on that drive. So double

19
Firmware Update
(better triple!) check to choose the drive letter matching your SD card!
7. Check again if the drive letter corresponds to the SD card. If so,
conrm overwriting.
8. When done, power off the SYMPL Core S. Insert the SD card and
power it on.
Be patient on the rst boot, it might take longer up to ~3 minutes.
When Master/Slave LED of SYMPL Core S lights in blue, the device has
booted and is operational.

20
Dismounting
7 Dismounting
Disconnect all attached cables. Dismount the e:cue SYMPL Core S from
the rail by pulling the black DIN rail handle and unhitching the
SYMPL Core S. The dismounting is completed.
8 Product specications
Product number AB447060035
Dimensions (W x H x D) 71.5 x 90.5 x 62 mm
0.28 x 0.30 x 0.20 in
(without fastening clip)
Weight 170 g
Power supply input 24 V DC on screw terminal
wire gauge: 0.25 ... 2.5 sqmm
(0.5 sqmm for exible wires with
ferrules)
Power consumption max. 12 W incl. external USB load
Operating temperature 0 … 40 °C / 32 … 104 °F
Storage temperature -10 ... 70 °C / 14 ... 158 °F
Operating / storage humidity 0 … 80%, non-condensing
Protection class IP20
Electrical safety SELV
Housing Self extinguishing blend PC / ABS
UL document E140692
!
Before dismounting, appropriate measures must be taken to
protect the respective components against damage caused
by electrostatic discharge (ESD protection).