Otto Bock B500 advanced User manual

Instructions for Use
(User)
B500 online/e-europe

Page 303/2011B500 online/e-europe
Foreword 1 6............................................................
Product description2 7............................................
Function 2.1 7..............................................................
Product Overview2.2 7................................................
Safety3 8..................................................................
Explanation of warning symbols3.1 8...........................
General Safety Instructions3.2 8..................................
Reference to additional safety instructions3.3 10.........
Rating Plate and Warning Labels3.4 11......................
Delivery4 13.............................................................
Scope of supply4.1 13.................................................
Options4.2 13..............................................................
B500 online model4.2.1 13.............................................
B500 e-europe model4.2.2 13.........................................
Storage4.3 13..............................................................
During daily use4.3.1 13.................................................
In case of extended disuse4.3.2 13.................................
Preparation for use5 14...........................................
Safety Instructions5.1 14.............................................
Initial operation5.2 15..................................................
Locking the back angle adjustment in place5.2.1 16.......
Adjustments5.3 17.......................................................
Prerequisites5.3.1 17......................................................
Adjusting the back angle5.3.2 17....................................
Adjusting the side panels5.3.3 18...................................
Adjusting the footrests5.3.4 19........................................
Adjusting the belt lengths5.3.5 20...................................
Adjusting the control panel5.3.6 20.................................
Changing control unit parameters5.3.7 21......................
Operation6 22..........................................................
Side panels6.1 22........................................................
Footrests6.2 23...........................................................
Getting in / transfer6.3 24............................................
Control unit6.4 25........................................................
Control Panel6.4.1 26.....................................................
Buttons and display functions6.4.2 27.............................
Driving Functions6.5 29...............................................
Safety Instructions6.5.1 29.............................................
Driving notes6.5.2 31......................................................
Switching on and off6.5.3 33..........................................
Selecting the speed levels6.5.4 33..................................
Driving6.5.5 34...............................................................
Table of contents
Table of contents

Drive-away lock6.5.6 35.................................................
Adjusting the driving characteristics6.5.7 36...................
Enabling/disabling the brakes6.6 37............................
Batteries/charging process6.7 38................................
Safety Instructions6.7.1 38.............................................
General6.7.2 39..............................................................
Battery charging information6.7.3 39..............................
Battery charger6.7.4 40..................................................
Charging the battery6.7.5 41..........................................
Power seat functions6.8 42..........................................
Safety Instructions6.8.1 42.............................................
Power seat tilt6.8.2 43....................................................
Power back angle adjustment6.8.3 44............................
Controlling power seat functions6.8.4 44........................
Joystick and display functions6.8.5 45............................
Manual seat functions6.9 45........................................
Safety Instructions6.9.1 45.............................................
Manual seat tilt6.9.2 46..................................................
Manual back angle adjustment6.9.3 46..........................
Manual elevating footrests6.9.4 47.................................
Additional seat options6.10 47.......................................
Contour seat6.10.1 47......................................................
Recaro® seat6.10.2 48.....................................................
Headrest6.10.3 50............................................................
Control unit accessories6.11 51.....................................
Attendant control6.11.1 51................................................
External odometer6.11.2 52..............................................
Additional options6.12 53..............................................
Control panel holder6.12.1 53..........................................
Lights6.12.2 53.................................................................
Belts / belt systems6.12.3 54............................................
Suspension (steering casters/drive wheels)6.12.4 56........
Locking the steering casters6.12.5 57..............................
Rear bumper6.12.6 58......................................................
Overview of additional options6.12.7 59...........................
Disassembly/transport6.13 59.......................................
Safety Instructions6.13.1 59.............................................
Reducing the transportation size6.13.2 60........................
Reducing the transportation size – Recaro®
seat
6.13.3 62.......
Preparing for transport6.13.4 62.......................................
Use in a wheelchair accessible vehicle6.14 62...............
Safety Instructions6.14.1 62.............................................
Permitted use6.14.2 63.....................................................
Necessary accessories6.14.3 63......................................
Care6.15 64..................................................................
Safety Instructions6.15.1 64.............................................
Cleaning6.15.2 64............................................................
03/2011Page 4 B500 online/e-europe
Table of contents

Page 503/2011B500 online/e-europe
Disinfection6.15.3 64........................................................
Maintenance / repair7 65........................................
Safety Instructions7.1 65.............................................
Maintenance7.2 65......................................................
Maintenance intervals7.2.1 66........................................
Repair7.3 69................................................................
Replacing a defective fuse7.3.1 69.................................
Replacing a defective bulb7.3.2 71.................................
Replacing the battery7.3.3 73.........................................
Troubleshooting7.4 73.................................................
Types of notifications7.4.1 74.........................................
Wheelchair control unit fault overview7.4.2 75................
Attendant control fault overview7.4.3 76.........................
Disposal8 78............................................................
Safety Instructions8.1 78.............................................
Disposal Information8.2 78..........................................
Legal information9 78..............................................
Service life9.1 78.........................................................
Liability9.2 78..............................................................
CE Conformity9.3 79...................................................
Warranty terms9.4 79..................................................
Appendices10 79.......................................................
Technical data10.1 79...................................................
Page 503/2011B500 online/e-europe
Table of contents

1 Foreword
INFORMATION
These instructions for use (user) can be viewed and
downloaded from our website www.ottobock.com. It is
possible to increase the display size of the PDF document
stored there.
For further questions about the instructions for use (user),
please contact the authorised personnel who issued the
product to you.
With this wheelchair, you have purchased a high quality
product which can be put to versatile, daily use at home,
and outdoors.
Be sure to read these instructions for use before you start
using the wheelchair. Pay special attention to the "Safety"
and "Usage" chapters.
Please note the following:
■If questions or problems arise which cannot be
resolved despite reading the instructions for use,
please contact the authorised personnel which fitted
your wheelchair, or Otto Bock service (address inside
back cover or on back cover).
■All users and/or attendants must be instructed in use of
the product with the aid of these instructions for use. In
particular, the user(s) and/or attendant(s) must be
informed of the residual risk with the aid of the safety
instructions in these instructions for use.
■The wheelchair was fitted to the user's requirements.
Further changes may only be made by authorised per
sonnel. We recommend a regular review of the wheel
chair fit in order to ensure an optimal fit over the long
term. For growing children and youth, fitting should be
performed every six months.
■The wheelchair may only be combined with the options
listed in these instructions for use. Otto Bock assumes
no liability for combinations with medical devices
and/or accessories from other manufacturers outside
of the modular system.
■Please note the information in the "Liability" chapter as
well.
■The operational safety of the wheelchair can only be
ensured if it is used properly in accordance with the
information contained in these instructions for use. The
user is ultimately responsible for accident-free opera
tion.
Page 6 03/2011 B500 online/e-europe
Foreword

Page 7B500 online/e-europe
■Your wheelchair model may differ from the models
shown. In particular, not all the options described in
these instructions for use will be installed on your
wheelchair.
■We reserve the right to make technical changes to the
version described in these instructions for use.
2 Product description
2.1 Function
The wheelchair is designed solely for individual use by per
sons who are unable to walk or who have a walking imped
iment, and can be operated either by the patient or by
another person.
The wheelchair can be used on solid ground both indoors
and outdoors.
2.2 Product Overview
Fig. 1 Main Components
1 Backrest 5 Brake release
2 Joystick and control panel 6 Footplate
3 Armrest (side panel) 7 Motor with drive wheel
4 Seat cushion 8 Anti-tipper
Product description
03/2011

Page 8 B500 online/e-europe
Fig. 2 Anti-tipper
3 Safety
3.1 Explanation of warning symbols
WARNING Warnings regarding possible risks of
severe accident or injury.
CAUTION Warnings regarding possible risks of
accident or injury.
NOTICE Warnings regarding possible technical
damage.
3.2 General Safety Instructions
WARNING
Improper wheelchair operation
Risk of falling, tipping, collision with persons or nearby
objects
►The power wheelchair may only be operated by a
qualified user.
►Have the user or attendant trained in operation of the
power wheelchair by authorised personnel instructed
by Otto Bock.
►As the user, read the entire Instructions for Use.
►The power wheelchair may not be used in case of
exhaustion or under the influence of alcohol or medic
ations.
►Ensure that the power wheelchair is only operated by
persons who do not have any mental limitations which
can temporarily or permanently restrict attentiveness
and judgment when driving in road traffic.
►You must observe road traffic regulations when driv
ing in road traffic.
Safety
03/2011

Page 9B500 online/e-europe
WARNING
Failure to heed or observe the safety instructions
Risk of pinching, crushing, being pulled in, tipping, falling
►Observe all safety instructions in these instructions for
use and in all other applicable documents.
WARNING
Improper use of the power wheelchair
Risk of pinching, crushing, being pulled in, tipping, falling
►Only use the power wheelchair for its intended pur
pose.
►Only one person may be transported in the power
wheelchair at any one time.
CAUTION
Ignition of seat cushion and backrest cover
Risk of burns
►The seat cushion and backrest cover of the wheel
chair are not highly flammable, but there is a possibil
ity they may catch fire. Utmost caution is therefore
required near any open fires.
►Keep away from any sources of fire, in particular
burning cigarettes.
CAUTION
Extreme temperatures
Risk of hypothermia or burns on wheelchair parts
►Do not expose the product to any extreme temperat
ures (e.g. direct sunlight, sauna, extreme cold).
NOTICE
Overloading
Risk of damage to the product
►Don't exceed the maximum load capacity of 140 kg
(310 lbs).
NOTICE
Use under wrong environmental conditions
Risk of damage to the product
►Only use the power wheelchair within a temperature
range of -25°C to +50°C (-13°F to 122°F).
Safety
03/2011

Page 10 B500 online/e-europe
3.3 Reference to additional safety instructions
Observe additional safety instructions in the following
chapters:
■Chapter "Preparation for Use"
■Chapter "Usage" > "Driving Functions"
■Chapter "Usage" > "Batteries/Charging Process"
■Chapter "Usage" > "Power Seat Functions"
■Chapter "Usage" > "Manual Seat Functions"
■Chapter "Usage" > "Disassembly/Transport"
■Chapter "Usage" > "Use in a Wheelchair Accessible
Vehicle"
■Chapter "Usage" > "Care"
■Chapter "Maintenance/Repair"
■Chapter "Disposal"
Safety
03/2011

Page 1103/2011B500 online/e-europe
3.4 Rating Plate and Warning Labels
Label Meaning
AType designation
BMaximum load capacity (see chapter "Technical Data")
CMaximum climbing ability (see chapter "Technical Data")
DMaximum speed (see chapter "Technical Data")
EMaximum front/rear axle load capacity
FMaximum gross weight
GSymbol for separate collection of electric and electronic devices.
Components of the power wheelchair and batteries may not be dis
posed of in household waste.
HCE symbol – product safety according to EU guidelines
ISerial number
JRead the instructions for use before using the product. Observe
safety instructions found in the instructions for use
KManufacturer information / address
The rating plate is located on the side of the
frame below the seat.
LCountry of origin
AElectric driving mode: lock motor brake
BManual pushing mode: unlock motor brake
Safety

Page 12 B500 online/e-europe
Label Meaning
Risk of pinching. Do not reach into the danger area.
Safety
03/2011

4 Delivery
4.1 Scope of supply
The power wheelchair is normally shipped fully assembled
and fitted to the personal requirements of the respective
user.
The scope of delivery includes:
■Fitted power wheelchair with main components
■Installed options
■Battery charger
■Instructions for Use (user)
4.2 Options
The standard model can be fitted to the user's personal
requirements through a large range of options.
A full list of the available modules and accessories is
shown on the order form and in the accessories catalogue.
To use options: see Page22 et. seq.
4.2.1 B500 online model
The B500 online power wheelchair does not have any of
the power seat options described below.
4.2.2 B500 e-europe model
The B500 e-europe power wheelchair can be equipped
with the following power seat options:
■Power back angle adjustment up to 30°
■Power seat tilt up to 20°
4.3 Storage
4.3.1 During daily use
The power wheelchair should always be protected against
external influences.
The control unit must be turned off.
4.3.2 In case of extended disuse
NOTICE
Deep discharge due to standby current
Risk of battery damage
►Remove the fuse if the wheelchair is not used for more
than 3 days.
INFORMATION
To remove the fuse: see Page69 et. seq.
Page 1303/2011B500 online/e-europe
Delivery

Page 14 B500 online/e-europe
Please observe the following if the power wheelchair is not
used for more than 3 days:
Storage Conditions
■Maintain an ambient temperature between -40 °C and
+65 °C (-40 °F to 149 °F) and a relative humidity
between 45 and 85 %.
■Store the power wheelchair in a dry, enclosed room
with sufficient air circulation and protection from extern
al influences.
■Protect the wheels against ground frost, e.g. by reliev
ing them completely through assembly blocks or
wooden boards.
■Fill the wheels with slight overpressure and rotate them
at regular weekly intervals to prevent flat tyres from
extended standing.
Note regarding the tires
■If the power wheelchair is not moved for several days,
permanent colour changes may occur where the
wheelchair comes into contact with the surface it is
standing on. Therefore a suitable underlay should be
used if the wheelchair is parked for extended periods of
time.
■Tires contain chemical substances that can react with
other chemical substances (such as cleaning agents or
acids).
■Black tires contain soot particles. They may leave black
marks where they come into contact with the ground.
Therefore Otto Bock recommends grey tires if the
wheelchair is primarily used indoors.
■Direct sunlight/UV light causes the tires to age prema
turely. As a result, the tread surface hardens and
corner pieces break out of the tread.
■Avoid unnecessary parking outdoors. The tires should
be replaced every 2 years regardless of wear and tear.
5 Preparation for use
5.1 Safety Instructions
WARNING
Improper modification of the settings
Risk of tipping, falling, improper user posture
►Do not modify the settings made by the authorised
personnel.
Preparation for use
03/2011

Page 15B500 online/e-europe
►In case of problems with the settings (unsatisfactory
sitting position, control panel problems, etc.), please
contact the authorised person who fitted your power
wheelchair.
WARNING
Incorrect handling of packaging materials
Risk of suffocation
►Packaging materials must be kept out of reach of chil
dren.
CAUTION
Uncontrolled movement of components when making
adjustments
Risk of crushing, pinching, blows to limbs
►Ensure that body parts, such as hands or head, are
never in the danger zone.
►Perform the work with the aid of a helper for support.
CAUTION
Unsecured screw connections
Risk of pinching, crushing, tipping, and falling due to com
ponents coming loose
►After all adjusting/readjusting work, re-tighten the
attachment screws/nuts firmly. Observe any torque
settings which may be specified.
►Any time you loosen a screw connection with thread
lock, replace it with a new screw connection or
secure the old screw connection with medium
strength thread locker (e.g. Loctite 241®).
5.2 Initial operation
The specialist dealer ships the power wheelchair fully
assembled and ready to use.
The following additional tasks may be required:
■Adjusting settings: see Page17 et. seq.
■Installing the side panels: see Page22
■Installing the footrests: see Page23
■Charging the battery: see Page38 et. seq.
Preparation for use
03/2011

Page 16 B500 online/e-europe
5.2.1 Locking the back angle adjustment in place
If the power wheelchair is equipped with mechanical/power
back angle adjustment, proceed as follows if necessary:
1) Fold the backrest up.
2) Place the cross bolt on the end of the gas compression
spring or actuator into the bracket (see Fig.3, item. 1).
3) Push the lever down until the lock engages (see Fig.3,
item. 2).
4) Check the bolt and lock to ensure that they are
securely engaged.
Fig. 3 Place the cross bolt into the bracket (top); locked cross
bolt (bottom)
1 Cross bolt 2 Lock with lever
Preparation for use
03/2011

Page 17B500 online/e-europe
5.3 Adjustments
5.3.1 Prerequisites
Fine fitting/adjusting work should always be performed with
the user. The user should sit upright in the wheelchair while
adjustments are made.
Seat height, seat width, and seat angle are set according
to the customer order and may only be changed by a spe
cialist dealer.
The following can be adjusted by the user:
■Back angle
■Armrest height/position
■Lower leg length
■Strap lengths
■Control panel position
All parts of the product should be cleaned thoroughly
before adjustments are made.
5.3.2 Adjusting the back angle
Standard/contour seat
1) Pull on the strap until the locking bolts are free.
2) Change the backrest angle to the desired position.
3) Release the strap. The locking bolts engage at the
desired position.
Fig. 4 Adjusting the back angle
1 Release/locking strap 2 Locking bolts
Recaro® Seat
WARNING
Incorrect Recaro® Seat settings
Risk of falling, tipping
Preparation for use
03/2011

Page 18 B500 online/e-europe
►Note that the maximum backrest angle is 30° while
standing and 20° while driving.
INFORMATION
For further Recaro® Seat settings: Adjusting the Recaro®
Seat.
►Turn the knob on the left or right side of the backrest
until the backrest is in the desired position (see Fig.5,
item. 2).
Fig. 5 Adjusting the Recaro® Seat angle
1 Release handle
2 Back angle adjustment knob
5.3.3 Adjusting the side panels
INFORMATION
To remove and install the side panels: see Page22.
Preparation for use
03/2011

Page 19B500 online/e-europe
Adjusting the armrest height
1) Loosen the Allen head bolt on the side panel (see
Fig.6).
2) Slide the armrests up or down to the desired position.
3) Tighten the Allen head bolt.
Fig. 6 Allen head bolt for height adjustment
Adjusting the armrest to the forearm length
1) Loosen the 2 Allen head screws on the bottom of the
armrest (see Fig.7).
2) Slide the armrest with the spare tube forward or back
wards along the attachment rail to the desired position.
3) Tighten the 2 Allen head screws.
Fig. 7 Adjusting the armrest depth
5.3.4 Adjusting the footrests
INFORMATION
To remove and install the footrests: see Page23.
Preparation for use
03/2011

Page 20 B500 online/e-europe
Adjusting the lower leg length
CAUTION
Exposed pinch points
Pinching, crushing of fingers
►Ensure that your fingers are not in the danger area
when flipping the footrests up or down.
1) Loosen the 2 Allen head screws on the footrest bar
(see Fig.8).
2) Slide the footplate up/down to the desired position.
INFORMATION Do not pull the footrest bar more
than 160 mm out of the bracket, otherwise it no
longer provides secure support.
3) Re-tighten the footrest bar screws.
160
Fig. 8 Adjusting the lower leg length
5.3.5 Adjusting the belt lengths
To adjust the belt lengths: see Page54.
5.3.6 Adjusting the control panel
INFORMATION
The power wheelchair can be equipped with an optional
swing-away control panel holder (see Page53).
Preparation for use
03/2011