Panasonic KX-HNS107C User manual

Installation Guide
Home Network System
Garage Door Sensor
Model No. KX-HNS107C
Thank you for purchasing a Panasonic product.
This document explains how to install the sensor properly.
For details about how to use the system, refer to the User’s Guide
(page 16).
Please read this document before using the unit and save it for future
reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
In order to use this device:
RDownload the latest version of the [Home Network] app.
RUpdate your hub to the latest firmware version (version 7.00 or later).
For more information, refer to the User’s Guide (page 16).
Printed in China
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Introduction
Accessory information ...............3
Important Information
About this system ......................4
For your safety ...........................4
Important safety instructions ......5
For best performance ................6
Other information .......................6
Setup
Part names and functions ..........8
LED indicator .............................8
Setup overview ..........................9
Inserting the battery ...................9
Registering the sensor .............10
Information about sensor
features ....................................11
Confirming the usage area ......12
Mounting the sensor ................13
Appendix
Features available when using the
[Home Network] app ................16
Accessing the User’s Guide ....16
Specifications ..........................17
Industry Canada Notices and
other information ......................17
Warranty ..................................18
2
Table of Contents
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Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
ABattery*11
BMounting adaptor*21
CMounting screws (20 mm (25/32 inches)) 2
DDouble-sided mounting tapes 2
*1 When replacing the battery, see “Power source” of “Specifications”, page 17
for battery information.
*2 The mounting adaptor is attached to the product at the time of shipment.
AB C D
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
RiPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other
countries.
RAndroid is a trademark of Google Inc.
RMicrosoft, Windows, and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
RAll other trademarks identified herein are the property of their respective owners.
For assistance, visit www.panasonic.ca/english/support 3
Introduction
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About this system
RThis system is an auxiliary system; it
is not designed to provide complete
protection from property loss.
Panasonic will not be held
responsible in the event that
property loss occurs while this
system is in operation.
RThe system’s wireless features are
subject to interference, therefore
functionality in all situations cannot
be guaranteed. Panasonic will not
be held responsible for injury or
damage to property that occurs in
the event of wireless communication
error or failure.
For your safety
To prevent severe injury and loss of
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
RDo not connect non-specified
devices.
Installation
RInstall this product in accordance
with the provided instructions.
RTo prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
RDo not place or use this product
near automatically controlled
devices such as fire alarms. Radio
waves emitted from this product may
cause such devices to malfunction
resulting in an accident.
RInstall the product only on a vertical
surface. Do not install the product on
a ceiling, as the product may fall,
resulting in damage or injury.
RKeep small parts (screws, etc.) out
of the reach of children. There is a
risk of swallowing. In the event they
are swallowed, seek medical advice
immediately.
RPanasonic will not be held
responsible for damage or injury
caused by improper connection,
installation, or usage.
Operating safeguards
RDo not disassemble the product.
Medical
RConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
1.93 GHz with a peak transmission
power of 115 mW.
RDo not use the product in health
care facilities if any regulations
posted in the area instruct you not to
do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
CR Lithium battery
RDo not recharge, disassemble,
remodel, heat or throw it into fire.
4For assistance, visit www.panasonic.ca/english/support
Important Information
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RDo not touch the terminals and
with metal objects.
RRisk of explosion if battery is
replaced by an incorrect type.
Dispose of used battery according to
local regulations.
RIf any electrolyte should come into
contact with your hands or clothes,
wash it off thoroughly with water.
RIf any electrolyte should come into
contact with your eyes, never rub
your eyes. Rinse your eyes
thoroughly with water, and then
consult a doctor.
CAUTION
Installation and location
RDo not mount the product on
plywood less than 25 mm (1 inch)
thick.
CR Lithium battery
RUse only the battery noted on
page 3.
RInsert the battery correctly.
RDo not leave the battery in an
automobile exposed to direct
sunlight for a long period of time with
the doors and windows closed.
RRemove the battery if you do not
use the product for a long period of
time. Keep it in a cool, dark area.
RDo not replace a battery with wet
hands.
RKeep out of the reach of small
children. There is a risk of
swallowing. If the battery is
swallowed, seek medical attention
immediately.
RRemove the battery if it becomes
unusable. There is a risk of leakage,
overheating, and rupture. Do not
attempt to use a battery if it is
leaking.
RExercise care when handling the
battery. Do not allow conductive
materials such as rings, bracelets, or
keys to touch the battery, otherwise
a short circuit may cause the battery
and/or the conductive material to
overheat and cause burns.
RDo not intentionally pour water on
the battery or allow it to get wet.
There is a risk of fire and smoke. If
the battery becomes wet, remove it
immediately and contact an
authorized service centre.
RThe battery should be used
correctly, otherwise the product may
be damaged due to battery leakage.
RDo not charge, short-circuit,
disassemble, or heat the battery.
RDo not dispose of batteries in a fire.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the batteries indicated in
this document. Do not dispose of
batteries in a fire. They may
explode. Check with local codes for
possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For assistance, visit www.panasonic.ca/english/support 5
Important Information
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For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
RFor maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in
an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
antennas of mobile phone cell
stations. (Avoid putting the hub
on a bay window or near a
window.)
RIf the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
Environment
RKeep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
RDo not place heavy objects on top of
the product.
RThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than -20 °C
(-4 °F) or greater than 50 °C
(122 °F). Damp basements should
also be avoided.
ROperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Other information
CAUTION: Risk of explosion if battery
is replaced by an incorrect type.
Dispose of used batteries according to
the instructions.
Routine care
RWipe the outer surface of the
product with a soft moist cloth.
RDo not use any cleaning products
that contain alcohol, polish powder,
powder soap, benzine, thinner, wax,
petroleum, or boiling water. Also do
not spray the product with
insecticide, glass cleaner, or hair
spray. This may cause a change in
color or quality of the product.
Information on Disposal in other
Countries outside the European
Union
These symbols are only valid in the
European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the
correct method of disposal.
6For assistance, visit www.panasonic.ca/english/support
Important Information
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Note for the battery removal
procedure
Refer to “Inserting the battery” on
page 9.
For assistance, visit www.panasonic.ca/english/support 7
Important Information
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Part names and
functions
A
D
C
E
B
Front cover
Mounting adaptor release lever
Mounting adaptor
M N
Used to confirm the status of the
sensor or register the sensor to
the hub.
LED indicator
LED indicator
You can press M N and check the
LED indicator to confirm the sensor’s
status. After confirming the sensor’s
status, we recommend turning the LED
indicator off by pressing MN again
as soon as possible, otherwise battery
life may be reduced.
Indicator Status
Green, lit Door is closed
Red, lit Door is open
Red,
blinking
Sensor is out of range
of the hub
Green,
blinking
slowly
Registration mode
(You pressed and held
MN)
Off No battery power
Note:
RThe LED indicator does not indicate
sensor status if the sensor has not
been registered (page 10).
8For assistance, visit www.panasonic.ca/english/support
Setup
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Setup overview
1Initial setup
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your
hub.
2Insert the battery
The sensor is battery powered.
3Registration
Required only if the sensor was
purchased separately (i.e., not as
part of a bundle).
4Confirm the installation area
Read the information in this
document to confirm that the
desired installation area is suitable
to proper operation.
5Installation
Install the sensor in the desired
location.
Inserting the battery
RUse ONLY a CR2 Lithium battery.
RConfirm the polarities ( , ).
1Remove the front cover.
RLift from the indented area (A)
and remove the cover (B).
A
B
2Insert the battery.
3Attach the front cover.
For assistance, visit www.panasonic.ca/english/support 9
Setup
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Replacing the battery
Use this procedure when replacing the
battery after installation.
1Remove the sensor from the
mounting adaptor by pressing the
release lever, sliding the sensor up
and lifting it away from the
mounting adaptor.
2Remove the front cover.
3Replace the battery with a new
one.
4Attach the front cover.
5Attach the sensor to the mounting
adaptor.
RThe sensor will click into place
when it is secured.
RMake sure the “UP” marks on
the back of the sensor and the
inside of the mounting adaptor
point in the same direction.
Registering the
sensor
This procedure is not required for
devices that were included as part of
a bundle.
Before you can use the sensor, it must
be registered to the hub.
If you purchased devices separately
(i.e., not as part of a bundle), you must
register each device to the hub.
You can register each device by using
the registration buttons or the [Home
Network] app.
Using registration buttons
1Hub:
Press and hold M OTHER
DEVICEN until the LED indicator
blinks slowly in green.
2Sensor:
Remove the front cover, and then
press and hold MN until the
LED indicator blinks slowly in
green (page 8).
RWhen registration is complete,
the hub sounds one long beep.
Note:
RTo cancel without registering the
sensor, press MN on the hub and
on the sensor again.
RIf registration fails, the hub sounds
several short beeps.
Using the app
When you register the sensor by using
the [Home Network] app, you can
assign it a name and location. For
more information, refer to the User’s
Guide (page 16).
10 For assistance, visit www.panasonic.ca/english/support
Setup
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Information about
sensor features
The garage door sensor utilizes an
accelerometer to detect its orientation.
Please read the following information
before deciding where to install the
garage door sensor.
Note:
RThe sensor is not designed to be
used in situations that require high
reliability. We do not recommend
use of the sensor in these situations.
RPanasonic takes no responsibility for
any injury or damage caused by the
use of the garage door sensor.
Compatible garage doors
Vertical
section-type
Swing-up type
How an open door is detected
The sensor is installed by mounting it to
the interior-side of your garage door. It
should be mounted in such a way that
it is perpendicular to the ground when
the garage door is closed, and is tilted
when the garage door is opened.
When the garage door has opened far
enough to tilt the sensor beyond the
detection threshold (page 17), the
sensor is triggered.
Note:
RThe sensor is not triggered if the
door is opened slightly.
Vertical section-type
A B C
Swing-up type
A B C
Door closed
As door opens, sensor is triggered
Door fully open
For assistance, visit www.panasonic.ca/english/support 11
Setup
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Confirming the
usage area
Wireless communication
range
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet)
indoors and approximately 300 m
(1,000 feet) outdoors. Wireless
communication may be unreliable
when the following obstacles are
located between the hub and other
devices.
RMetal doors or screens
RWalls containing aluminum-sheet
insulation
RWalls made of concrete or
corrugated iron
RDouble-pane glass windows
RMultiple walls
RWhen using each device on
separate floors or in different
buildings
Note:
RYou can check the sensor’s
communication status by pressing
MN. If the LED indicator is lit in
green or red, the sensor is
communicating properly with the
hub. If the LED indicator blinks in
red, it is out of range of the hub.
Usage area cautions
Using the sensor in the following areas
may cause deformation, malfunction, or
operational failure.
RIn direct sunlight
RAreas exposed to grease or steam,
such as kitchens
RNear fire or heating devices
RNear magnetic fields (such as near
microwaves and magnets)
RAreas subject to extreme
temperature changes, such as next
to air conditioners
RNear devices that emit strong radio
waves, such as mobile phones
12 For assistance, visit www.panasonic.ca/english/support
Setup
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Mounting the sensor
In most cases, you can mount the
sensor to the garage door using
double-sided tape. In some cases,
such as when mounting the sensor to a
wooden surface, you can use screws.
Installation precautions
RObserve the following to avoid the
risk of falling, which could cause
injury or damage to property.
– Mount the sensor on a stable
surface where the sensor will be
adequately supported.
– Do not mount the sensor on
plywood less than 25.4 mm
(1 inch) thick.
RInstall the sensor on the inside of the
garage door.
RMount the sensor near the top of the
garage door. Additionally, we
recommend mounting the sensor
near the left or right edge of the
garage door, so that the sensor is
not directly above the car when the
garage door is open.
Securing with double-sided
tape
Important:
RMake sure the surfaces of the
mounting adaptor and the
installation area of the garage door
are clean and dry before applying
double-sided tape. Take particular
care to remove any oil or grime that
has accumulated on the garage
door.
RInstall the sensor on a smooth area
of the garage door. Ideally there
should be no pits or grooves deeper
than 0.5 mm (0.02 inches).
ROnce you have used the
double-sided tape, do not reuse it.
RWhen mounting the sensor in cold
temperatures, observe the following
to ensure optimal adhesion.
– Affix the double-sided tape to the
mounting adaptor indoors, when
the tape and the adaptor are at
room temperature.
– Use a hair dryer or other low-heat
emitting device to warm the
installation surface of the garage
door immediately prior to
adhesion, otherwise adhesion
may be poor and the sensor may
fall.
For assistance, visit www.panasonic.ca/english/support 13
Setup
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1Make sure that the front cover and
the mounting adaptor are firmly
attached to the sensor.
2Affix the double-sided tape to the
mounting adaptor.
RMake sure the tape covers the
screw holes on the mounting
adaptor.
3Attach the sensor to the inside of
the garage door.
RMake sure the mounting
adaptor release lever is facing
down when the garage door is
closed.
RPress firmly to ensure solid
adhesion to the installation
surface.
Removing when secured with
double-sided tape
1Tie a piece of thread to two sticks,
screwdrivers, etc.
2Pull the thread tight and use it to
cut the double-sided tape, and
then remove any excess tape (A).
A
14 For assistance, visit www.panasonic.ca/english/support
Setup
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Securing with screws
Important:
RMake sure the screws are shorter
than the thickness of the installation
surface.
1Remove the sensor from the
mounting adaptor by pressing the
release lever (A), sliding the
sensor up and lifting it away from
the mounting adaptor (B).
A
B
2Use the screws to attach the
mounting adaptor to the inside of
the garage door.
RMake sure the “UP” mark on
the mounting adaptor points
upwards when the garage door
is closed.
UP
UP
A
25.4 mm (1 inch)
3Attach the sensor to the mounting
adaptor.
RThe sensor will click into place
when it is secured.
RMake sure the “UP” marks on
the back of the sensor and the
inside of the mounting adaptor
point in the same direction.
For assistance, visit www.panasonic.ca/english/support 15
Setup
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Features available
when using the
[Home Network] app
Some of the sensor’s features that are
available when using the [Home
Network] app are listed below. For
more information, refer to the User’s
Guide (page 16).
–Alarm system
You can use the app to receive
notifications when the garage door is
opened or left open, arm and disarm
the alarm system, confirm the
current status of the sensor, and
view a log of previous events.
–Sensor integration
You can configure the sensor to
trigger other system events, such as
camera recording, turning on an
electric device (such as a lamp), etc.
(Appropriate device required.)
–Telephone alert
You can configure the system to call
a preprogrammed phone number
when the sensor is triggered.
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you
get the most out of the [Home
Network] app.
1iPhone/iPad
Tap in the app’s home screen.
Android™ devices
Tap or press your mobile
device’s menu button in the app’s
home screen.
2Tap [User’s Guide].
Note:
RMicrosoft® Windows® Internet
Explorer® 8 and earlier versions are
not supported.
RAndroid 4.1 or later versions are
recommended.
RYou can also access the User’s
Guide at the web page listed below.
www.panasonic.net/pcc/support/tel/
homenetwork/manual/
16 For assistance, visit www.panasonic.ca/english/support
Appendix
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Specifications
RStandards
DECT (Digital Enhanced Cordless
Telecommunications)
RFrequency range
DECT: 1.92 GHz – 1.93 GHz
RRF transmission power
DECT: 115 mW (max.)
RPower source
Lithium battery CR2 (CR15H270)
(1 ´ 3.0 V, 850 mAh)
RBattery life
Up to 18 months (when the sensor is
triggered 5 times a day and the
surrounding temperature is approx.
25 °C (77 °F))
RDetection method
3-axis accelerometer
ROperating conditions
-20 °C – 50 °C (-4 °F – 122 °F)
RDetection threshold
When opening the door: Approx. 26°
When closing the door: Approx. 20°
RDimensions (height ´ width ´
depth)
50 mm ´ 50 mm ´ 24 mm
(1 31/32 inches ´ 1 31/32 inches ´
15/16 inches)
with the mounting adaptor attached
RMass (weight)
Approx. 30.3 g (1.07 ounces),
excluding the battery, with the
mounting adaptor attached
Industry Canada
Notices and other
information
NOTICE:
This device complies with Industry
Canada licence-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) this
device may not cause interference,
and (2) this device must accept any
interference, including interference
that may cause undesired operation of
the device.
This product complies with IC
radiation exposure limits set forth
for an uncontrolled environment.
To comply with IC RF exposure
requirements, the hub must be
installed and operated 20 cm (8
inches) or more between product
and all person’s body.
L
This product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
L
L
RF Exposure Warning:
For assistance, visit www.panasonic.ca/english/support 17
Appendix
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Warranty
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are
warranted for ninety (90) days from date of original purchase.
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by Panasonic
Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, improper batteries, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of
God.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
(As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer,
loss of or damage to media or images, data or other memory or recorded content. This list of items is not
exhaustive, but for illustration only.)
Home Network System Products – One (1) year
microSD card (Included model only) – One (1) year
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship
under normal use and for a period as stated below from the date of original purchase agrees to, at its
option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a
refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace
or refund will be made by Panasonic Canada Inc.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift,
of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada
and purchased and used in Canada, which product was not sold “as is”, and which product was
delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID
AND PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
EXCHANGE PROGRAM
18 For assistance, visit www.panasonic.ca/english/support
Appendix
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www.panasonic.ca/english/support
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable. This warranty gives you specific legal rights and you may have other rights which
vary depending on your province or territory.
For product information and operation assistance, please visit our Support page:
CONTACT INFORMATION
For defective product exchange within the warranty period, please contact the original dealer.
For assistance, visit www.panasonic.ca/english/support 19
Appendix
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For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No. Date of purchase
(found inside the sensor)
Name and address of dealer
Attach your purchase receipt here.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
© Panasonic System Networks Co., Ltd. 2016
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