Panasonic KX-NT551 User manual

Quick Reference Guide
IP Proprietary Telephone
Model No. KX-NT551/KX-NT553
KX-NT556
Thank you for purchasing this Panasonic product. Please read this manual carefully
before using this product and save this manual for future use. For more details,
please refer to the manuals of the PBX.
This product supports the following PBX versions and CODEC
types:
RKX-NS300/KX-NS500: PFMPR Software File Version 1.0000 or later
RKX-NS1000: PCMPR Software File Version 3.0000 or later
RKX-NCP500/KX-NCP1000: PBMPR Software File Version 8.0000 or later
RKX-TDE100/KX-TDE200: PMMPR Software File Version 8.0000 or later
RKX-TDE600: PGMPR Software File Version 8.0000 or later
RCODEC: G.722, G.711, G.729A
Note
RIn this manual, the suffix of each model number is omitted unless necessary.
RThe illustrations may differ from the appearance of the actual product.
Trademarks
RPlantronics is a trademark or registered trademark of Plantronics, Inc.
RAll other trademarks identified herein are the property of their respective owners.

Important Information
Information for Users on Collection and Disposal of
Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents
mean that used electrical and electronic products and batteries should not be
mixed with general household waste.
For proper treatment, recovery and recycling of old products and used
batteries, please take them to applicable collection points, in accordance with
your national legislation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save
valuable resources and prevent any potential negative effects on human
health and the environment which could otherwise arise from inappropriate
waste handling.
For more information about collection and recycling of old products and
batteries, please contact your local municipality, your waste disposal service
or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please
contact your dealer or supplier for further information.
Information on disposal in other countries outside the
European Union
These symbols are only valid in the European Union. If you wish to
discard these items, please contact your local authorities or dealer
and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol
examples):
This symbol might be used in combination with a chemical symbol.
In this case it complies with the requirement set by the Directive for
the chemical involved.
2
Important Information

For Users in the European Union
For information of Compliance with EU relevant Regulatory Directives,
Contact to Authorized Representative:
Panasonic Testing Center
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
3
Important Information

Accessory Information
Included Accessories
Handset (1) Handset Cord (1) Stand (1)
KX-NT551 KX-NT553/
KX-NT556
Optional Accessories
KX-NT551 KX-NT553 KX-NT556
AC adaptor*1 KX-A239CE (PQLV206CE)
Wall mount kit KX-A432X KX-A433X
Add-on 48 key module —KX-NT505X*2
*1 To order an optional AC adaptor, please order using the"KX-A239xx" model
number (not "PQLV206xx"). Can also be used with the KX-NT505X.
*2 KX-NT505X has the following accessories.
Stand (1) Wall mounting
adaptor (1)
Screws for
wall mounting
(3)*1
Screws for
attaching to the unit
(2)
*1 Two screws for attaching the KX-NT505X to a wall.
One screw for attaching the wall mounting adaptor to the unit.
4
Accessory Information

Location of Controls
KX-NT551
KX-NT553
KX-NT556
5
Location of Controls

AMain LCD (Liquid Crystal Display):
KX-NT551: 1 line, KX-NT553: 3 lines, KX-NT556: 6 lines
BMessage/Ringer Lamp:
When you receive an intercom call, the lamp flashes green,
and on an outside call, the lamp flashes red. When someone
has left you a message, the lamp stays on red.
CFlexible CO Buttons: Used to seize an outside line or perform
a feature that has been assigned to the key.
DHandset Hook: Keeps the handset stable when the unit is
mounted on a wall.
EHeadset Jack
FV/S(PAUSE/PROGRAM) (For KX-NT551): Used to insert a
pause when storing a telephone number. This button is also
used for programming this unit.
V(PAUSE) (For KX-NT553/KX-NT556): Used to insert a pause
when storing a telephone number.
G(CONF): Used to establish a multiple party conversation.
H(MESSAGE): Used to leave a message waiting indication
or call back the party who left the message waiting indication.
I (FLASH/RECALL): Used to disconnect the current call and
make another call without hanging up.
J(REDIAL): Used to redial the last dialed number.
K(AUTO ANS/MUTE): Used to receive an incoming call in
hands-free mode or mute the microphone/handset during a
conversation.
L(TRANSFER): Used to transfer a call to another party.
M(AUTO DIAL/STORE): Used for System/Personal
Speed Dialing or storing programme changes.
N(HOLD): Used to place a call on hold.
O(INTERCOM): Used to make or receive intercom calls.
P(SP-PHONE [Speakerphone]): Used for performing
hands-free operations.
6
Location of Controls

QMicrophone: Used for hands free conversations.
RNavigator Key: Used to adjust the volume and the display
contrast or select desired items.
SENTER*1: Used to assign the selected item.
TSoft Buttons (S1-S4)*1: S1-S4 (located from left to right) are
used to select the item displayed on the bottom line of the
display.
UEHS (Electronics Hook Switch) Jack*1
VFWD/DND*1: Used to switch Call Forwarding or Do Not Disturb
on your extension.
WCANCEL*1: Used to cancel the selected item.
XNEXT PAGE*1: Used to switch the page for the Self Labeling
feature.
YSub LCD*1: 12 lines
*1 KX-NT553/KX-NT556 only
7
Location of Controls

Before Operating the Telephone
Speaker volume
While in a hands-free conversation
Press [ ] or [ ] to adjust the volume.
Handset/Headset volume*1
While using the handset or headset
Press [ ] or [ ] to adjust the volume.
Ringer volume
While on-hook or receiving a call
Press [ ] or [ ] to adjust the volume.
LCD Contrast (For main LCD)*2
While on-hook
1. Press the
PROG
soft button (S1).*3
2. Enter .
3. Press [ENTER].*4
4. Press [ ] or [ ] to adjust the LCD contrast.
5. Press [ENTER].*4
6. Press [CANCEL].*3
*1 If you hear your own voice through the handset or headset, decrease the
volume.
*2 To change the sub LCD contrast of the KX-NT553/KX-NT556, enter in
Step 2.
*3 For KX-NT551, press V/S[PAUSE/PROGRAM].
*4 For KX-NT551, press [AUTO DIAL/STORE].
8
Before Operating the Telephone

Ring Tone
1. Press the
PROG
soft button (S1).*1
2. Press a flexible CO button or [INTERCOM] 2 times.
3. Enter 2 digits (01-30) using the dial keys (0-9), or press [ ] or [ ] to
select the ring tone.
4. Press [ENTER].*2
5. Press [CANCEL].*1
LCD Backlight
While on-hook
1. Press the
PROG
soft button (S1).*1
2. Enter .
3. Press [ENTER].*2
4. Press a dial key to select the LCD backlight mode.
: Automatic
: Always ON
: Always OFF
5. Press [ENTER].*2
6. Press [CANCEL].*1
*1 For KX-NT551, press V/S[PAUSE/PROGRAM].
*2 For KX-NT551, press [AUTO DIAL/STORE].
9
Before Operating the Telephone

Feature Operations
Making Calls
Calling
MTo an extensionN
1. Go off-hook.
2. Dial an extension number.
MTo an outside partyN
1. Go off-hook.
2. Press a flexible CO button.
3. Dial the outside party’s phone number.
Redial
1. Go off-hook.
2. Press [REDIAL].
Quick Dialing
1. Go off-hook.
2. Dial a quick dialing number.
Doorphone Call
1. Go off-hook.
2. Enter .
3. Enter a doorphone number (2 digits).
4. After the confirmation tone, talk.
System Speed Dialing
1. Go off-hook.
2. Press [AUTO DIAL/STORE].
3. Enter a system speed dialing number (3 digits).
10
Feature Operations

Personal Speed Dialing
MTo storeN
1. Go off-hook.
2. Enter .
3. Enter a personal speed dialing number (2 digits).
4. Enter the phone number to store (max. 32 digits).*1
5. Press .
6. After the confirmation tone, go on-hook.
MTo dialN
1. Go off-hook.
2. Press [AUTO DIAL/STORE].
3. Enter .
4. Enter a personal speed dialing number (2 digits).
One-touch Dialing
MTo storeN
1. Press the
PROG
soft button (S1).*2
2. Press a flexible CO button.
3. Enter .
4. Enter the number to store (max. 32 digits).*1
5. Press [ENTER].*3
6. Enter the text to store (max. 12 digits).*4
7. Press [ENTER].*4
8. Press [CANCEL].*2
MTo dialN
1. Go off-hook.
2. Press the flexible CO button assigned as a One-touch Dialing
button.
*1 Enter the outside line access number before an outside phone number.
*2 For KX-NT551, press V/S[PAUSE/PROGRAM].
*3 For KX-NT551, press [AUTO DIAL/STORE].
*4 KX-NT553/KX-NT556 only
11
Feature Operations

During a Conversation
Call Hold
MTo holdN
1. Press [HOLD].
2. After the confirmation tone, go on-hook.
MTo retrieve a call at the holding extensionN
1. Go off-hook.
2. Press a flexible CO button or [INTERCOM].
MTo retrieve an outside call from another extensionN
1. Go off-hook.
2. Press a flexible CO button.
Call Transfer
MTo an extensionN
1. Press [TRANSFER].
2. After the confirmation tone, dial an extension number.
3. Talk.
4. Go on-hook.
MTo an outside partyN
1. Press [TRANSFER].
2. After the confirmation tone, press a flexible CO button.
3. Dial an outside phone number.
4. Talk.
5. Go on-hook.
12
Feature Operations

Setting the Telephone According to Your Needs
Do Not Disturb
1. Go off-hook.
2. Enter .
3. Press a dial key to select the setting.
: Both outside and intercom calls
: Outside calls only
: Intercom calls only
4. To enable Do Not Disturb, enter .
To cancel Do Not Disturb, enter .
5. After the confirmation tone, go on-hook.
Timed Reminder
MTo setN
1. Go off-hook.
2. Enter .
3. Enter the hour and minute (4 digits).
4. If 12-hour-time display is set, enter (AM) or (PM).
5. Enter (1 time) or (daily).
6. After the confirmation tone, go on-hook.
MTo cancelN
1. Go off-hook.
2. Enter .
3. After the confirmation tone, go on-hook.
MTo stop or answer the ring backN
1. Press [INTERCOM], or go off-hook.
13
Feature Operations

Useful Features
Multiple Party Conversation
MTo add other parties during a conversationN
1. Press [CONF].
2. After the confirmation tone, dial the phone number of the party to
add.
3. Talk to the new party.
4. Press [CONF].
5. After the confirmation tone, talk with multiple parties.
MTo leave a conferenceN
1. Press [CONF].
2. After the confirmation tone, go on-hook.
Before Leaving Your Desk
Call Forwarding
1. Go off-hook.
2. Enter .
3. Press a dial key to select the types of calls to apply this feature to.
: Both outside and intercom calls
: Outside calls only
: Intercom calls only
4. Press a dial key to select the status.
: All calls
: Busy
: No answer
: Busy/No answer
: Cancel*1
5. Enter an extension number, and then enter , or enter a CO line
access number, an outside phone number, and then enter .
6. After the confirmation tone, go on-hook.
*1 If you enter in Step 4, you can skip Step 5.
14
Feature Operations

Self Labeling (KX-NT553/KX-NT556 only)
The KX-NT553/KX-NT556 features 12 flexible buttons, with an LCD screen next to
the buttons. Each item can be named on the LCD screen through personal or
system programming to reflect the function of its corresponding flexible button.
Additionally, the KX-NT553 (KX-NT556) flexible buttons can be organized into 2 (3)
“pages”, allowing you to assign a total of 24 (36) items to the 12 flexible buttons.
You can toggle between pages by pressing [NEXT PAGE], as follows:
レヹノワヵブブピ
Bank
Home
London offc.
NY offc.
Sales
Chris Walace
Andre Romel
Sean Carter
Keith Murray
Log-in/out
LCS
CO 13
CO 12
CO 11
CO 10
CO 09
CO 08
CO 07
CO 06
CO 05
CO 04
CO 03
CO 02
CO 01
Storing a One-touch Dialing button, and setting the displayed text
for the Self Labeling LCD
1. Press the
PROG
soft button (S1).
2. Press a flexible CO button, or press [NEXT PAGE], and then press
a flexible CO button.
3. Enter .
4. Enter the number to store (max. 32 digits).*1
5. Press [ENTER].
6. Enter the text to store (max. 12 digits).
7. Press [ENTER].
8. Press [CANCEL].
*1 Enter the outside line access number before an outside phone number.
15
Feature Operations

Installation and Setup
Note
RPanasonic assumes no responsibility for injuries or property damage resulting
from failures arising out of improper installation or operation inconsistent with this
documentation.
Attaching a KX-NT505 to the KX-NT553/KX-NT556
The KX-NT505 allows 48 additional flexible CO buttons to
be added to this unit. These buttons are used to seize an
outside line, make a call using One-touch Dialing, or
perform a feature that has been assigned to the key.
1. Open the flat cable cover of
your unit.
2. Attach the KX-NT505 to your
unit with the 2 screws*1.
3. Plug the flat cable into the
connector (A), then bend the
cable slightly as shown (B).
4. Close the cover.
*1 Included with the KX-NT505X.
16
Installation and Setup

CAUTION
RBefore you install or uninstall the Add-on 48 key module, turn off the unit by
disconnecting the AC adaptor (if connected) and the Ethernet cable connected
to the switching hub.
Note
RUp to 4 Add-on 48 key modules can be connected. If 2 or more key modules are
connected, an AC adaptor must be connected to the second key module. If only
1 key module is connected, an AC adaptor is not required.
RUse only the Panasonic AC adaptor. See “Optional Accessories”, Page 4.
Attaching the Stand
KX-NT551
1Insert the catches of the stand into the hooks located in the unit.
2Gently push the stand in the direction indicated until it locks into
place. The stand will be mounted.
KX-NT553/KX-NT556/KX-NT505
1Insert the catches (
1
) of the stand into hooks located in the unit.
2Gently push the stand in the direction indicated until it locks into
place. The stand will be mounted in the high position.
Example: KX-NT556
A
17
Installation and Setup

Removing the Stand
KX-NT551
1Remove the stand in the
direction indicated while
pushing the catches of the
stand with both hands as
shown.
KX-NT553/KX-NT556/KX-NT505
1Hold the stand with both
hands.
2Gently rotate the stand in
the direction indicated
until it is released.
Example: KX-NT556
18
Installation and Setup

Connections
To a Switching Hub
To a PC
To a handset jack
(handset)
Optional AC adaptor
AC adaptor
Handset
PCLAN
Ethernet cables
Headset jack
Clamp
KX-NT551
To a switching hub
To a PC
Optional AC adaptor
AC adaptor
Clamp
Headset
Handset
To a handset jack
(handset)
Ethernet cables
EHS jack
Headset jack
19
Installation and Setup

Note
RWhen connecting a headset, the following headsets can be used with this unit.
(Not all operations with the headsets can be guaranteed.)
– Wired headsets
Panasonic RP-TCA400 or RP-TCA430
– EHS headsets (KX-NT553/KX-NT556 only)
Selected Plantronics®-brand headsets
For up-to-date information about headsets that have been tested with this unit,
refer to the following web sites:
http://panasonic.net/pcc/support/pbx/
When selecting Ethernet cables (not included)
RUse flexible cables without jack covers. Do not use cables with a hard coating
that may tear or crack when bent.
To prevent damage to the cables, use cables that do not protrude from the
bottom of the base.
Connect the cables as shown in the following illustration.
Ethernet cableEthernet cable
Incorrect Correct
60 mm or less
RUse a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm in
diameter or less.
When connecting to a switching hub
RIf PoE is available, an AC adaptor is not needed.
RKX-NT551/KX-NT553/KX-NT556 comply with the PoE Class 3 standard.
When connecting a PC
RThe PC port does not support PoE for connected devices.
When connecting cables and the AC adaptor
REnsure that the Ethernet cables and the AC adaptor cord are clamped to prevent
damage to the connectors.
20
Installation and Setup