Panasonic KX-TGP500 Parts list manual

Panasonic KX-TGP500 SIP Cordless Phone
Set up and Usage Instructions
Before you begin setting up the phone, make sure you
have created a Voice Carrier extension in your PBX for
this device. From our Knowledge Base, you’ll find
“Adding a New Extension” for complete instructions.
1

Setting up the Equipment
1. Connect the Base Station
2. Set up the Handset
These two steps are all that’s needed with phones ordered from
Voice Carrier, as we pre-configure the device before shipment.
If you are provisioning your own purchased phones, the following
pages provides instructions for four additional steps:
3. Identify the IP address
4. Load latest Firmware
5. Configure to your Voice Carrier Extension
6. Add Voice Carrier’s Voice Mail Access Number
2

1. Connect the Base Station
Important:
Use only the supplied
Panasonic AC adaptor
PQLV219 or PQLV219 (03).
KX-TGP550 only: Do not
connect the Ethernet cable
connected to the PoE hub to
the PC port of the unit.
Doing so may cause severe
damage to the unit.
3

2. Set up the Handset
4
aSteps 1 and 2 are all that’s needed with phones
ordered from Voice Carrier, as we pre-configure
the device before shipment.
If you are provisioning your own purchased
phones, the following pages provides instructions
for four additional steps

3. Identify the IP Address
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1. With the base station powered on and connected to
the internet, toggle to the IP Service icon in the
main menu and press Select.
2. Select Network Setting.
3. Toggle down to Embedded web and press Select.
4. Toggle up to the On line under Embedded web, and
press Select. You will hear a short “beep.”
5. After pressing On, you will return to the Network
Settings menu.
6. Select IP settings which will display the IP address
the phone is currently registered on,
for example 192.168.1.10
Note: this step not necessary if you
ordered the phone from Voice Carrier.

1. Download latest firmware from Panasonic
and save it to your desktop:
http://panasonic.net/pcc/support/sipphone/download/us.html
2. Log into the phone’s web portal using the IP address obtained earlier
(example: http://192.168.1.10). Click the Maintenance tab, select “Local
Firmware Update.” Click Browse upload the firmware files saved earlier.
3. The base station will flash red for 5 seconds. Once it turns back
to flashing amber you are ready for the final step. 6
4. Ensure you have latest Firmware Note: this step not necessary if you
ordered the phone from Voice Carrier.

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1. With the base station powered on and
connected to the internet, from a web
browser on a computer on the same
network, enter the IP Address found earlier
(e.g., http://192.168.1.10)
2. Login is "admin“ / password is "adminpass“
3. In the web interface select "VoIP“
•Enter your Voice Carrier PBX URL in the 5
green fields (e.g., demo.callingcloud.net)
•Enter extension # in the 3 red fields
•Enter the password for that particular
extension in the 1 purple field (extension’s
password is found in your Admin PBX)
4. Scroll to the bottom
and click "Save“
5. In web portal, configure to extension Note: this step not necessary if you
ordered the phone from Voice Carrier.

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1. Select Telephone tab, Select
Line 1, and enter *97 as your
Voice Mail Access Number
2. Click Save.
The Phone is now ready for use!
5. In web portal, Add VM Access # Note: this step not necessary if you
ordered the phone from Voice Carrier.
Note: One base station supports up to six handsets. If using more than one
handset, use the Multi Number Settings matrix to check which handsets should
ring when a particular extension is called:

How to Use the Handset
1. Making a Call
2. Answering a Call
3. Transferring a Call
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1. Making a Phone Call
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