Panasonic KX-TD500 User manual

DIGITAL SUPER HYBRID SYSTEM
User Manual
Model No. KX-TD500
Please read this manual before connecting
the Digital Super Hybrid System.

KX-TD500 Digital Super Hybrid System
KX-T7220 Digital Proprietary Telephone
KX-T7230 Digital Proprietary Telephone with Display
KX-T7235 Digital Proprietary Telephone with Large Display
KX-T7250 Digital Proprietary Telephone
KX-T7420 Digital Proprietary Telephone
KX-T7425 Digital Proprietary Telephone
KX-T7431 Digital Proprietary Telephone with Display
KX-T7433 Digital Proprietary Telephone with Display
KX-T7436 Digital Proprietary Telephone with Large Display
KX-T7450 Digital Proprietary Telephone
KX-T7240 Digital DSS Console
KX-T7440 Digital DSS Console
KX-T7441 Digital DSS Console with Answer and Release
buttons
Single Line Telephones
2
System Components
SERIAL NO. DATE OF PURCHASE
(found on the bottom of the unit)
NAME OF DEALER
DEALER’S ADDRESS
Model No. Description
Service Unit
Telephone
Optional
Equipment
User-supplied
Equipment
Thank you for purchasing the Panasonic Telephone System.
For your future reference
Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME). You may print out this
manual solely for internal use with TD500. Except above, you may not reproduce this manual in any
form, in whole or part, without the prior written consent of KME and its licensee.
C Kyushu Matsushita Electric Co., Ltd. 1999

3
Cautions
Part No. Picture Description Comment
KX-J07W/B
KX-J15W/B
KX-J25W/B
7feet
15feet
25feet
Handset cord
Accessory Order Information
• Replacement parts and accessories are available through your local authorized parts distributor.
• For ordering accessories, call toll free: 1-800-332-5368.
If you connect the Panasonic Wireless System (model KX-TD336900) to the Digital Super
Hybrid System, the following features do not work with the Wireless System:
• Call Forwarding — Follow Me
• Limited Call Duration (See Installation Manual)
NOTE
When using the KX-T7200 and KX-T7400 series, keep the following conditions in mind:
• If there is any trouble, unplug the extension line and connect a known working phone. If
the known working phone operates properly, have the defective phone repaired by a
specified Panasonic Factory Service Center. If the known working phone does not operate
properly, check the Digital Super Hybrid System and the internal extension wiring.
• Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps and motors.
• The unit should be kept free of dust, moisture and vibration, and should not be exposed to
direct sunlight.
• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a
soft cloth.
• Do not use any handset other than a Panasonic handset.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT
send the product to the Executive or Regional Sales offices. They are NOT equipped to
make repairs.
Product service
Panasonic Servicenters for this product are listed in the servicenter directory. Consult with
your authorized Panasonic dealer for detailed instructions.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
W: White
B : Black

4
Introduction
Who Should Use This Manual
This manual is designed for users of Digital Super Hybrid System KX-TD500.
It is to be used after the system is installed and System Programming is completed.
The focus is Digital Proprietary Telephones (DPTs);
KX-T7220/KX-T7230/KX-T7235/KX-T7250/KX-T7420/KX-T7425/KX-T7431/
KX-T7433/KX-T7436/KX-T7450, Digital DSS Consoles; KX-T7240/KX-T7440/
KX-T7441, Single Line Telephones (SLTs) and their features. The step-by-step
procedures required to activate each feature are discussed in detail. Illustrations of the
KX-TD500 system and the required System Programming are provided under separate
cover in the Installation Manual.
Construction of This Manual
This manual consists of the following sections:
(Section 1) DPT Overview
Provides configuration information on DPTs. It provides an illustration of each
telephone, identifies their feature buttons, supplies background information on these
feature buttons, and provides initial settings.
(Section 2) Station Programming
Provides the steps required to assign features to DPT flexible buttons and to the DPT
system.
(Section 3) User Programming
Provides the steps required to assign some features to the system.
(Section 4) Station Features and Operation (PT/SLT)
Provides background information on the PT features and lists the steps required to
activate each feature.
(Section 5) DSS Console Features
Provides configuration information on the DSS Console. It gives background
information on the DSS Console features and lists the steps required to activate each
feature.
(Section 6) Appendix
Provides Display Examples, a Feature Number List, Tone List, and other information
are explained in this section.

5
Introduction
Features and Capabilities
The KX-TD500 System is a sophisticated and powerful system that satisfy just what
you expect of an office communications system. Some of the remarkable features are
listed below. “*” are only available for the KX-T7235 and KX-T7436.
■Automatic Callback Busy (Camp-On) informs you when the selected CO line or the
called party becomes idle.
■Call Log, Incoming (— Option) allows you to confirm the incoming CO call information
on the display. You can also call back the caller by selecting one of the memorized
numbers. This feature is available only for the KX-T7230, KX-T7235, KX-T7433
and KX-T7436.
■Call Log, Outgoing* redials by selecting one of the last five CO calls you made, according
to the number information on the display.
■Conference, Unattended When you are in a conference with two outside parties, you can
leave the conference and allow the other two parties to continue the conversation.
You can also return to the conference.
■Data Line Security prohibits various tones, such as call waiting tone or hold recall tone,
from sounding at the extension in the data communication mode. It also blocks
overriding by other extensions, such as Executive Busy Override.
■Doorphone and Door Opener (— Option) enables the conversation between you and a
visitor at door. You can also unlock the door a few seconds from your phone.
■Executive Busy Override allows you to enter into an existing conversation at an
extension/CO line.
■Full One-Touch Dialing allows you to have easy access to a desired party or system
feature by pressing just one button.
■Message Waiting allows you to leave a message notification for another extension. The
message waiting lamp (MESSAGE indicator) gives a visual indication that a message
notification has been received.
■Paralleled Telephone Connection allows you to connect your DPT in parallel with an
SLT. Each telephone can have the same extension number so that you can use either
telephone. If the eXtra Device Port (XDP) feature is available through System
Programming, each telephone can be connected to the same extension port but have
different extension numbers so that they can act as completely different extensions.
■System Feature Access Menu* allows you to access various features easily by following
the display on the large LCD and pressing corresponding buttons.
■VPS Integration ( — Option) enables forwarding any incoming call to Voice Mail.
Recording or Playing back the message(s) is also available. To use Voice Mail
services, installing a Voice Processing System (VPS) is required.

6
Introduction
Terms used in the Descriptions
Feature Numbers
A feature number is an access code for various functions when programming or
executing features using proprietary or single line telephones connected to the system.
You can access available features by dialing the corresponding feature number (and
additional number, if required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
While fixed feature numbers cannot be changed, flexible feature numbers can be
changed. Refer to the Installation Manual for details. In this manual, the default
numbers are used to describe each operation and illustration. Use the new
programmed number if you have changed a flexible feature number. The lists of fixed
numbers and default flexible feature numbers are shown in the Appendix (Section 6).
If you use a dial pulse (DP) type single line telephone (SLT);
It is not possible to access features that have “ ” or “#” in their feature numbers.
Illustration
All illustrations of DPTs used in the User Manual are KX-T7235’s.
Tones Various tone types, such as Confirmation tone, Dial tone, Call Waiting tone, etc. are
explained in the Appendix (Section 6).
Display The display examples are in each operation step, if required. The display information
list is in the Appendix for your convenience.
Programming References
The related and required programming titles are noted for your reference.
System Programming should be done with PC. Station Programming is individual
programming at your own proprietary telephone (PT). You can customize the
extension to your needs using any type of proprietary telephone.
Feature References
The related feature titles are noted for your reference.

7
Table of Contents
Section 1 DPT Overview ......................................................1-1
1.1 Configuration................................................................................1-2
Location of Controls.....................................................................................................1-3
Connection..................................................................................................................1-12
Feature Buttons...........................................................................................................1-13
Fixed Buttons.........................................................................................................1-13
Flexible Buttons.....................................................................................................1-16
Line Access Buttons..............................................................................................1-17
Initial Setting for KX-T7400 Series...........................................................................1-19
Display Contrast Adjustment.................................................................................1-19
When using the headset.........................................................................................1-20
Changing the ringing tone of a CO button/INTERCOM button ..........................1-20
Volume Control — Handset Receiver/Headset/Ringer/Speaker...........................1-20
Initial Setting for KX-T7200 Series...........................................................................1-23
Display Contrast Adjustment (KX-T7230 and KX-T7235 only)..........................1-23
When using the headset.........................................................................................1-23
Changing the ringing tone of a CO button/INTERCOM button ..........................1-23
Volume Control — Handset Receiver/Headset/Ringer/Speaker...........................1-24
LED Indication ...........................................................................................................1-26
Section 2 Station Programming...........................................2-1
2.1 Station Programming Instructions .............................................2-2
2.2 Station Programming...................................................................2-7
Bilingual Display Selection..........................................................................................2-7
Call Waiting Tone Type Assignment............................................................................2-8
Flexible Button Assignment .........................................................................................2-9
Account Button........................................................................................................2-9
Alarm Button.........................................................................................................2-10
Answer Button.......................................................................................................2-11
Conference (CONF) Button ..................................................................................2-12
DAY/NIGHT Button .............................................................................................2-12
Direct Station Selection (DSS) Button..................................................................2-13
FWD/DND Button.................................................................................................2-14
Group-CO (G-CO) Button.....................................................................................2-14
Live Call Screening (LCS) Button........................................................................2-15
Live Call Screening (LCS) Cancel Button............................................................2-15
Log-In / Log-Out Button.......................................................................................2-16
Loop-CO (L-CO) Button.......................................................................................2-16
Message Waiting (MESSAGE) Button .................................................................2-17

8
Table of Contents
One-Touch Dialing Button ....................................................................................2-18
Phantom Button.....................................................................................................2-19
Primary Directory Number (PDN) Button............................................................2-20
Release Button.......................................................................................................2-21
SAVE Button .........................................................................................................2-22
Secondary Directory Number (SDN)Button.........................................................2-23
Single-CO (S-CO) Button.....................................................................................2-24
Tone Through Button ............................................................................................2-25
Two-Way Record Button.......................................................................................2-26
Two-Way Transfer Button.....................................................................................2-27
Voice Mail (VM) Transfer Button.........................................................................2-28
Full One-Touch Dialing Assignment..........................................................................2-29
Handset / Headset Selection ......................................................................................2-30
Initial Display Selection .............................................................................................2-30
Intercom Alert Assignment.........................................................................................2-31
Live Call Screening Mode Set....................................................................................2-32
PDN/SDN Button Delayed Ringing Assignment.......................................................2-33
Phantom Button Ringing On/Off Assignment............................................................2-34
Preferred Line Assignment — Incoming....................................................................2-35
No Line Preference — Incoming..........................................................................2-35
Ringing Line Preference — Incoming..................................................................2-36
Prime Line Preference — Incoming .....................................................................2-36
Preferred Line Assignment — Outgoing....................................................................2-37
No Line Preference — Outgoing ..........................................................................2-37
Idle Line Preference — Outgoing.........................................................................2-38
Prime Line Preference — Outgoing......................................................................2-38
Ringing Tone Selection for CO Buttons ...................................................................2-39
Ringing Tone Selection for INTERCOM Button.......................................................2-40
Self-Extension Number Confirmation .......................................................................2-41
Station Programming Data Default Set......................................................................2-41
Station Speed Dialing Number/Name Assignment
[KX-T7235/KX-T7431/KX-T7433/KX-T7436 only]................................................2-42
Section 3 User Programming...............................................3-1
3.1 User Programming Instructions..................................................3-2
General Programming Instructions...............................................................................3-2
Programming Methods .................................................................................................3-6
3.2 User Programming .......................................................................3-8
[000] Date and Time Set...............................................................................................3-8
[001] System Speed Dialing Number Set ..................................................................3-10
[002] System Speed Dialing Name Set......................................................................3-12

9
Table of Contents
[004] Extension Name Set..........................................................................................3-14
[005] Flexible CO Button Assignment.......................................................................3-16
[006] Caller ID Dial Set .............................................................................................3-19
[007] Caller ID Name Set...........................................................................................3-21
[008] Absent Messages...............................................................................................3-23
[009] Quick Dial Number Set ....................................................................................3-25
Section 4 Station Features and Operation (PT/SLT) ........4-1
4.1 Before Operating ..........................................................................4-2
4.2 Basic Operations...........................................................................4-4
Making Calls.................................................................................................................4-4
Receiving Calls.............................................................................................................4-6
4.3 Station Features and Operation .................................................4-7
A
Absent Message Capability..........................................................................................4-7
Account Code Entry .....................................................................................................4-9
Alternate Calling — Ring / Voice ..............................................................................4-13
*ANSWER and RELEASE buttons Operation............................................................4-15
*Answering, Direct Trunk............................................................................................4-17
Automatic Callback Busy (Camp-On) .......................................................................4-18
B
*Background Music (BGM).........................................................................................4-21
Busy Station Signaling (BSS) ....................................................................................4-22
C
Call Forwarding — SUMMARY ...............................................................................4-24
Call Forwarding — All Calls ................................................................................4-26
Call Forwarding — Busy ......................................................................................4-27
Call Forwarding — No Answer ............................................................................4-28
Call Forwarding — Busy / No Answer.................................................................4-29
Call Forwarding — to CO or TIE Line.................................................................4-31
Call Forwarding — Follow Me.............................................................................4-34
Call Forwarding — CANCEL...............................................................................4-36
Call Hold.....................................................................................................................4-38
*Call Hold, Exclusive...................................................................................................4-40
Call Hold Retrieve......................................................................................................4-42
Call Park .....................................................................................................................4-44
*:Available for PT user only.

10
Table of Contents
Call Pickup, CO Line .................................................................................................4-46
Call Pickup, Directed..................................................................................................4-47
Call Pickup, Group.....................................................................................................4-48
Call Pickup Deny........................................................................................................4-49
Call Splitting...............................................................................................................4-51
Call Transfer — to CO ...............................................................................................4-53
Call Transfer — to Extension.....................................................................................4-55
Call Transfer — to TIE Line......................................................................................4-59
Call Waiting ...............................................................................................................4-61
Call Waiting from Central Office...............................................................................4-65
Conference..................................................................................................................4-67
*Conference, Unattended .............................................................................................4-71
D
Data Line Security......................................................................................................4-73
Direct Inward System Access (DISA)........................................................................4-75
Do Not Disturb (DND)...............................................................................................4-80
Do Not Disturb (DND) Override................................................................................4-83
Doorphone Call...........................................................................................................4-85
E
Electronic Station Lockout.........................................................................................4-88
Emergency Call ..........................................................................................................4-90
End-to-End DTMF Signaling (Tone Through)...........................................................4-91
*Executive Busy Override — Barge-in........................................................................4-93
Executive Busy Override — Extension......................................................................4-95
Executive Busy Override Deny..................................................................................4-97
External Feature Access..............................................................................................4-98
*External Modem Control..........................................................................................4-100
F
*Flash..........................................................................................................................4-101
Full One-Touch Dialing............................................................................................4-102
H
*Handset Microphone Mute.......................................................................................4-103
*Hands-free Answerback............................................................................................4-104
*Hands-free Operation................................................................................................4-105
I
Inter Office Calling...................................................................................................4-106
L
*Live Call Screening (LCS).......................................................................................4-109
Lockout.....................................................................................................................4-117
Log-In / Log-Out ......................................................................................................4-118
*:Available for PT user only.