Panasonic KX-TDE100 User manual

Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later
Model No. KX-TDE100
KX-TDE200
Pure IP-PBX
User Manual

2 User Manual
Feature Highlights
Consult your dealer Consult your dealer
Consult your dealer 1.8.12 Using Your PS in Parallel with a Wired
Telephone (Wireless XDP Parallel Mode) (Page
139)
IP Communication
This PBX supports IP communication using
a variety of IP telephones, such as the KX-NT300
series with Self Labelling and/or Bluetooth
wireless headsets, and SIP Extensions (SIP
Hardphone/SIP Softphone).
R
SIP Extension
IP Softphone
IP Proprietary
Telephone
You can install a software-based telephone
(Panasonic IP Softphone) on your computer to
make and receive calls using Internet Protocol
(IP) and access PBX features without a wired
IP Proprietary Telephone.
IP Softphone
This PBX supports the use of cellular phones
with the PBX. Cellular phones can make and
receive calls as if they were registered
extensions.
Cellular Phone Features
This PBX optionally supports a Portable Station
(PS) system. PSs can be used in the PBX
with other wired telephones.
Wireless System

User Manual 3
1.1 Before Operating the Telephones (Page 16) 1.6.2 Using Voice Messaging (Built-in
Simplified Voice Message [SVM]) (Page 104)
Consult your dealer Consult your dealer
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key/Jog Dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
ENTER
Navigator Key Jog Dial Message/Ringer Lamp
Easy Operation
You can set incoming calls to be redirected
to your message box to let callers leave voice
messages when you are unable to answer
the phone.
Hello, this
is 204. Please
leave your
message.
Built-in Simplified Voice Message
This PBX supports Voice Processing Systems
(VPS) with an ACD Report Server. In addition
to VPS features, the ACD Report Server
provides you with a variety of features, such as
monitoring, reporting, and creating performance
graphs, to manage call information efficiently.
<Report Sample: Incoming Calls>
Jack
5
Nick
5
John
7
ACD Report Server
(KX-NCV200)
This application allows you to use your computer
to access PBX features, providing advanced call
handling capabilities to ensure that each call is
handled efficiently.
Computer
(Client)
Computer
(Client)
Computer
(PA Server)
Phone Assistant (PA)

4 User Manual
1.9 Utilising the Call Centre (Page 141)
This PBX offers a built-in Call Centre feature
called Incoming Call Distribution (ICD) Group.
Incoming calls to an ICD Group can be queued
or redirected to a preprogrammed destination,
answered in order of priority and monitored by
a supervisor extension.
Queuing Customers
ICD Group
Call Centre

User Manual 5
In This Manual,
• The following abbreviations are used:
APT →Analogue Proprietary Telephone
Display PT →Proprietary Telephone with a Display
DPT →Digital Proprietary Telephone
IP-PT →IP Proprietary Telephone
PS →Portable Station
PT →Proprietary Telephone
SIP Extension →Session Initiation Protocol Extension
SLT →Single Line Telephone
• The suffix of each model number is omitted.
• The illustrations of the PBX are based on the KX-TDE200.
• The following icons are used frequently.
Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications companies over
connected networks
NOTES
• This manual provides basic information on how you can access commonly used PBX functions
with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and
DSS Consoles. For detailed information about each feature or setting, consult your dealer.
• In this manual, several kinds of PTs appear, as follows:
– IP Proprietary Telephone (IP-PT)
– Digital Proprietary Telephone (DPT)
– Analogue Proprietary Telephone (APT)
– Proprietary Telephone with a Display (Display PT)
"PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports
specific PTs, such as IP-PTs, the available telephone types are clearly indicated.
• This PBX supports SIP (Session Initiation Protocol) Extensions. However, some PBX features
may not be available for SIP Extensions, depending on your telephone type.
• IP-PTs/SIP Extensions may become busy and you may not be able to make or receive calls,
depending on the network status.
• The contents of this manual apply to PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your PBX, consult your dealer.
• Product specifications are subject to change without notice.
ConditionsHints
!!
!!

6 User Manual
Trademarks
• The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Matsushita Electric Industrial Co., Ltd. is under licence.
• All other trademarks identified herein are the property of their respective owners.
Notes for SIP Extension Users
Before using a SIP Extension, please read the following notes.
a. The following features are available for SIP Extension users:
– Making calls
– Answering calls
– Holding calls
– Transferring calls (You cannot go on-hook before the transferred party answers.)
b. The available operations using feature numbers are limited. Refer to the telephone types
displayed at the top left of each operation.
c. The operations for Call Forwarding (FWD)/Do Not Disturb (DND)/Personal Speed Dialling using
the feature number, are not available. However, it is possible to enable these features at SIP
Extensions if set through system programming.
d. The tones listed in "4.3.1 What is This Tone?" are not available for SIP Extension users. Tones or
the tone types may vary depending on the type of telephone being used. For example, when you
put a call on hold, a specific tone for the SIP Extension may be heard, or no tone may be heard.
e. Any number pressed while hearing a Busy/DND/Reorder tone, such as the feature number to
activate Automatic Callback Busy, will be ignored.
f. The operations for SIP Extensions may differ from the steps in this manual, and may vary
depending on the type of telephone being used.

User Manual 7
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub,
in a wet basement, or near a swimming pool.
2. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
3. Do not use a telephone in the vicinity of a gas leak to report the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as
they may explode. Dispose according to local regulations.
SAVE THESE INSTRUCTIONS

8 User Manual
The KX-TDE100UK/KX-TDE200UK, KX-TDE100NE/KX-TDE200NE, KX-TDE100GR/KX-
TDE200GR, and KX-TDE100CE/KX-TDE200CE are designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
• ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this
equipment is in compliance with the essential requirements and other relevant provisions of Radio &
Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

User Manual 9
Attention
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of
the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 ), and vibration, and
should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the outside
lines:
1. Disconnect the PBX from all outside lines.
2. Connect known working single line telephones (SLTs) to those outside lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside lines until it has been serviced by an authorised Panasonic Factory Service Centre.
• Never attempt to insert wires, pins, etc. into the vents or holes of this unit.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
• When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
• For users of PC Phone (Free Licence Version) shipped with KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
– Recording
–TAM
– Voice Memo
– Text Memo
– Speed
To continue using any of the corresponding features after the trial period, please purchase KX-
TDA0350 (PC Phone, 5 licences).
˚
C

10 User Manual
For users in the European Union only
•Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take these products to designated collection points, where they will be accepted
on a free of charge basis. Alternatively, in some countries you may be able to return your products to
your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly
will help to save valuable resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point. Penalties may be applicable for
incorrect disposal of this waste, in accordance with national legislation.
•For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.
•Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method of disposal.
For users in New Zealand only
• This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
• IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
• APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero
+ area code should either be removed when calling back local numbers, or check with your toll carrier
that a charge will not be levied.
• All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In
addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the
nature of the personal information collected, the purpose for its collection, how it is used, and what is
disclosed to any other party.

User Manual 11
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.

12 User Manual
Table of Contents
1 Operation............................................................................................... 15
1.1 Before Operating the Telephones..................................................................................16
1.1.1 Before Operating the Telephones .....................................................................................16
1.2 Making Calls ....................................................................................................................30
1.2.1 Basic Calling .....................................................................................................................30
1.2.2 Easy Dialling .....................................................................................................................35
1.2.3 Redial ................................................................................................................................39
1.2.4 When the Dialled Line is Busy or There is No Answer......................................................40
1.2.5 Accessing the ISDN Service (ISDN Service Access) .......................................................48
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) .......................................49
1.2.7 Calling without Restrictions...............................................................................................50
1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])....... 51
1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting)........54
1.3 Receiving Calls ...............................................................................................................55
1.3.1 Answering Calls ................................................................................................................55
1.3.2 Answering Hands-free (Hands-free Answerback) .............................................................56
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)..........................................57
1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) ....58
1.3.5 Using the ANSWER/RELEASE Button .............................................................................59
1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]).......................61
1.4 During a Conversation....................................................................................................62
1.4.1 Transferring a Call (Call Transfer)......................................................................................62
1.4.2 Holding a Call....................................................................................................................67
1.4.3 Talking to Two Parties Alternately (Call Splitting)..............................................................72
1.4.4 Answering Call Waiting .....................................................................................................74
1.4.5 Multiple Party Conversation ..............................................................................................78
1.4.6 Mute ..................................................................................................................................87
1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) ................................88
1.4.8 Using the Headset (Headset Operation) ...........................................................................89
1.5 Using a PDN/SDN Button ...............................................................................................91
1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension..........91
1.6 Before Leaving Your Desk..............................................................................................95
1.6.1 Forwarding Calls ...............................................................................................................95
1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM])................................104
1.6.3 Showing a Message on the Caller's Telephone Display (Absent Message) ...................115
1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) ..................117
1.7 Making/Answering an Announcement ........................................................................119
1.7.1 Paging .............................................................................................................................119
1.7.2 Answering/Denying a Paging Announcement ................................................................. 121
1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)....... 122
1.8 Setting the Telephone According to Your Needs .......................................................125
1.8.1 Setting the Alarm (Timed Reminder) ..............................................................................125
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................127
1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)........130
1.8.4 Displaying Your Telephone Number on the Called Party and Caller's Telephone (Calling/
Connected Line Identification Presentation [CLIP/COLP])..............................................131

User Manual 13
1.8.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone (Connected
Line Identification Restriction [COLR]) ........................................................................... 132
1.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line
Identification Restriction [CLIR])..................................................................................... 133
1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)...........134
1.8.8 Turning on the Background Music (BGM)....................................................................... 135
1.8.9 Protecting Your Line against Notification Tones (Data Line Security)............................. 136
1.8.10 Checking the Time Service Status ................................................................................. 137
1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) ................................. 138
1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) ......... 139
1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear).............................. 140
1.9 Utilising the Call Centre............................................................................................... 141
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)....................... 141
1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming
Call Distribution Group Monitor) ..................................................................................... 144
1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) ................................................ 147
1.10 Using User-supplied Equipment ................................................................................. 148
1.10.1 If a Doorphone/Door Opener is Connected.................................................................... 148
1.10.2 If an External Relay is Connected .................................................................................. 150
1.10.3 If an External Sensor is Connected................................................................................ 151
1.10.4 If a Host PBX is Connected............................................................................................ 152
1.10.5 If a Voice Processing System is Connected ................................................................... 153
1.11 Administrative Features .............................................................................................. 159
1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)..................... 159
1.11.2 Recording Information Using Preprogrammed Messages (Printing Message) .............. 165
1.12 Exchanging the Settings between Extensions .......................................................... 166
1.12.1 Walking Extension .......................................................................................................... 166
1.12.2 Enhanced Walking Extension......................................................................................... 167
1.13 Using a Display Proprietary Telephone...................................................................... 169
1.13.1 Using the Call Log .......................................................................................................... 169
1.13.2 Using the Directories ...................................................................................................... 173
1.13.3 Accessing System Features (System Feature Access).................................................. 181
1.14 Using an IP Proprietary Telephone............................................................................. 182
1.14.1 Self Labelling (KX-NT366 only) ...................................................................................... 182
2 Manager Operation .............................................................................183
2.1 Control Features........................................................................................................... 184
2.1.1 Extension Control ........................................................................................................... 184
2.1.2 Time Service Mode Control............................................................................................ 185
2.1.3 Restriction Level Control (Dial Tone Transfer) ................................................................ 187
2.1.4 Turning on the External Background Music (BGM) ........................................................ 188
2.1.5 Recording Outgoing Messages (OGM) .......................................................................... 189
2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) ........................ 191
2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor ........................................ 192
3 Customising Your Phone & System ..................................................193
3.1 Customising Your Phone (Personal Programming) .................................................. 194
3.1.1 Customising Your Phone (Personal Programming) ........................................................ 194
3.1.2 Settings on the Programming Mode ............................................................................... 196
3.1.3 Customising the Buttons ................................................................................................ 207
3.2 Manager Programming ................................................................................................ 212

14 User Manual
3.2.1 Programming Information................................................................................................212
3.2.2 Manager Programming ...................................................................................................213
3.3 Customising Your System (System Programming) ...................................................215
3.3.1 Programming Information................................................................................................215
3.3.2 System Programming......................................................................................................218
4 Appendix ............................................................................................. 223
4.1 Troubleshooting ............................................................................................................224
4.1.1 Troubleshooting...............................................................................................................224
4.2 Feature Number Table ..................................................................................................227
4.2.1 Feature Number Table.....................................................................................................227
4.3 What is This Tone? .......................................................................................................238
4.3.1 What is This Tone?..........................................................................................................238
Index .......................................................................................................... 243

User Manual 15
Section 1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.

1.1 Before Operating the Telephones
16 User Manual
1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use the following types of telephone with this PBX:
• Panasonic IP Proprietary Telephone (IP-PT)
(e.g., KX-NT346 or KX-NT366)
• SIP Extension
(SIP Hardphone/SIP Softphone)
• Panasonic Proprietary Telephone (PT)
(e.g., KX-T7636)
• Panasonic Portable Station (PS)
(e.g., KX-TCA255 or KX-TD7690)
• Single Line Telephone (SLT)
(e.g., rotary pulse telephone)
Which features are available depend on the type of telephone being used. If you are using a Panasonic
proprietary telephone with a special feature button such as or a display (Display PT) or both, you can
follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-NT346 or KX-T7636), you can follow the displayed messages
to use the features. If your telephone does not have feature buttons and/or a display, you may operate the
PBX by entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
Registration for your Portable Station (PS)/SIP Extension
Your PS/SIP Extension must be registered with the PBX and assigned an extension number before initial
use, through system programming.
To confirm the extension number of your PS, refer to "Your extension information" in "3.1.2 Settings on the
Programming Mode". For SIP Extension users, follow the instructions for your SIP Extension.
• If you use a Panasonic proprietary
telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customising the Buttons".
REDIAL

1.1 Before Operating the Telephones
User Manual 17
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. In this manual, the default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in "4.2.1 Feature Number Table" (Appendix).
Notice
The default value of a flexible feature number may vary depending on country/area.
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 What is This Tone?"
(Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the
Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.13 Using a Display Proprietary Telephone".
Notice
In this manual, the display messages are described in English.
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button or Soft (S1) button while on-hook.
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.

1.1 Before Operating the Telephones
18 User Manual
Using a Navigator Key/Jog Dial/Volume Key
The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The
contrast or the volume level and the items will change as follows:
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TDE200.
Restrictions
Some features may be restricted at your extension depending on system programming and the type of
telephone being used.
Navigator Key Jog Dial Volume Key
Up
(Level increases)
Down
(Level decreases)
RightLeft
ENTER
Left
(anti-clockwise)
Level decreases
Right
(clockwise)
Level increases
Up
(Level increases)
Down
(Level decreases)

1.1 Before Operating the Telephones
User Manual 19
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
Seize an outside line (One of the
following).
• Press the CO button.
• Dial automatic line access
number 0 or 9.
• Dial outside line group access
number and outside line group
number.
See "Programming" for Related
Programming if necessary.
Off-hook (One of the following).
• Lift the handset.
• Press the SP-PHONE button.
• Press the MONITOR button. (To
start talking, lift the handset.)
• Press TALK button.
Press the Call button on the
Doorphone.
On-hook (One of the following).
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.
• Press CANCEL button.
Press the hookswitch lightly.
Press the corresponding feature
button on the proprietary telephone.
Ta l k .
Enter the required number.
<Example>
Enter the account code.
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. To n e : D ia l To n e
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
Dial an extension number. Dial outside phone number.
Dial the telephone number. Press any dial key (0–9, , #).
Press the HOLD button on your SIP
Extension.
outside line
group no.
OR
/
8
9
0
OR
(CO)
desired no.
account code
extension no. outside
phone no.
phone no. dial key
HOLD

1.1 Before Operating the Telephones
20 User Manual
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.
Buttons on the PT
Flexible Buttons:
Used to make or receive an outside call
(CO button), or as a feature button.
Button assignment is required.
Refer to "Customised Buttons" for details.
SP-PHONE:
Used for hands-free operation.
SP-PHONE