Panasonic KXDT346 - DIGITAL PROPRIETARY TELEPHONE User manual

Basic Telephone System Guide
Electro-Mechanical Technology
6677 W. State Rd. 38, Mulberry, IN 46058
Voice [phone] E-Mail [email protected]
Panasonic Telephone System
Simplified User Guide

Basic Telephone System Guide
Here are some of the basic features that will help you start using your
phone. More information is provided in the small booklet that comes with
each phone or in the large “User’s Guide” binder.
Flexible use buttons
There are four rows of 12 buttons each that will be programmed for specific functions for your
phone. Some phones may only have two rows. The buttons are used for accessing outside lines,
direct dial to intercom extensions, and voicemail functions.
Placing a call
Pick up the handset or press the speakerphone button (the intercom button will light up and the
dial tone you hear is the intercom dialtone). Press an outside line button that is not lit to place
your call on that line, or press 9 to let the phone select a free line for you.
Ringing patterns
When an outside call is ringing directly to your phone, the phone will have a normal ring:
ring… … ring…… ring
When an intercom call is ringing your phone, the pattern is two short rings:
ring ring…… ring ring… …
When someone has pressed the door intercom button, the phone will have three short rings
ring ring ring…… ring ring ring… …

Basic Telephone System Guide
Answering a call
When your phone is ringing, you only need to pick up the handset or press the speakerphone
button to answer the call. If you phone is not ringing and you’re in the same group you must
press the flashing line button to answer the call.
Transferring a call
Transferring with HOLD
While connected to the outside party, place the call on hold (press the HOLD
button), then use the intercom to call the desired person and tell them to pick up the
call on the proper line.
Transferring without HOLD:
The alternative method is to press the TRANSFER button, then either dial the desired
extension number or press the proper direct dial button on your phone and hang up. The
call will now ring at the extension you dialed. If you wish to announce the call, you may
speak to the extension you dialed, then hang up and the outside call will be connected to
them.
Voicemail Transfer
When you have a call that you want to send directly to someone’s mailbox (without ringing their
extension), press the VM Transfer (VTR) button, followed by the party’s extension/mailbox
number, then hang up. The caller will be put directly into that mailbox and hear the personal
greeting. If you have a busy lamp for that station you may press that button instead of dialing the
part’s extension number.
Hold Press the Hold button while you are connected to an outside party to place that call on hold. It can
then be picked up at another phone or again at your phone by pressing the proper line button. A
line button put on hold at your phone will blink green, if it was put on hold at another extension it
will blink red.
Exclusive Hold
Please be aware that the system has an exclusive hold feature. If you press the hold button twice
instead of only once the call is on exclusive hold and can only be picked back up at that same
extension. It is to let you place a call on hold that you do not want anyone else to pick up.
However, if you hear someone complain that they cannot retrieve a call from hold, it was probably
placed on exclusive hold by mistake. Retrieve the call and place it on hold again normally. There
is a different blinking pattern for exclusive hold.
Auto Answer
When you press the "Auto Answer" Button and turn the light on. This enables auto answer for
intercom calls TO your extension. When someone calls you on the intercom you do not have to
pick up the phone, the speakerphone is automatically activated, just talk and listen.
Mute The “auto-answer” button becomes a “mute” button when you are using the speakerphone. When
you are on a call using the speakerphone, you can press the MUTE button to prevent the other
party from hearing your side of the conversation (such as when you want to make a private
comment to someone else in the room with you). The button will blink while you are on the call;
it will reset when you hang up. (The mute feature will not affect the auto-answer setting.)
LCD Display Functions.
If your phone has the LCD display, there is some useful information there. The top line of the
display will show the number you dialed, then it will change to show elapsed time of your call.
The bottom line of the display is a type of menu, with the slender buttons below the display
corresponding to the functions that are spelled out on the display. The main features are CONT-

Basic Telephone System Guide
contrast, RING-ringer volume, and BGM- “background music”. If you press the “Shift” button to
the right, the display will show a list of secondary functions: STA-“station speed dial”, EXT-
extensions, and FEAT-features.
Contrast: press the button under CONT then While in on-hook or receiving a call press
the Up or Down
Ring volume: press the button under RING then Press Up or Down.to adjust the ringing
volume, the display will show a number of *** and the phone will ring at three levels. if
you press down the ringer will turn off and the display will say “RNGOFF”. Be careful
that you do not turn the ringer off unintentionally.
NON-display phones
If your phone does not have a display you still have the following features:
Ring volume: The ringing volume is adjusted by a small switch at the side of the phone.
Direct line access (no need to dial 9)
The default programming in the Panasonic phone system is to connect you to the
intercom when you pick up the handset.
There are two ways to make an outside call with a Panasonic multi-button phone, you can
pick up the handset then dial a 9. This tells the system to give you the next available
outside line.
Another way to make a call, is to simply press an available "CO" or line button, and
immediately start dialing the number.
However, if most of your phone usage is going to be making outside calls, then you may
prefer to be connected directly to a line as soon as you pick up the handset or press the
speakerphone button. You can set your phone to do this by the following steps.
The procedure is called “Preferred Line Assignment – Outgoing” in the manual.
You can change the setting on your individual phone by the following steps:
Press
[Program or Pause]
Dial 19 Press ENTER or STORE
Dial 1 for An idle CO line or 2 and press the Line Button You want to Use
(Preferred line assignment-outgoing)
Press ENTER or STORE
Then press [Program or Pause] or just pickup then hang up the phone to get out of the
programming mode.
To use intercom mode follow the same steps except press the intercom button instead of
the line button.

Basic Telephone System Guide
Panasonic Voicemail System
Accessing your personal mailbox - Summary
There are two buttons on your phone that are used to access the voicemail system:
[VM] “Voice Mail” Press this button to connect to the voicemail system to check your messages
or manage your mailbox.
[VTR] “Voicemail Transfer” This button is used to connect an outside caller directly to someone’s
mailbox. When speaking to a caller, press [VTR] then the destination extension number and the
caller will go directly to the destination mailbox- it will not ring at the extension.
Your mailbox number is the same as your phone extension number.
To connect to your mailbox:
To enter your mailbox, call the voicemail system from your own phone extension by pressing the
voicemail button [VM] or by pressing [Intercom] 500 or 165
The system knows which extension you are calling from and connects you directly to your box.
If the message light on your phone is lit, pressing [Intercom] then the message button will also
automatically connect you to your mailbox.
To connect to your mailbox when you are away from the office:
If you call from outside and the voicemail answers, press * (star) then your box number to
access your box features. (i.e. *101 to get messages from box 101)
If you call from outside and a person answers, you can ask to be transferred to your mailbox.
When you are connected into the voicemail system, you now must press # 6 followed by *
plus your box number. (Otherwise the system will just think you want to leave a message).
To check your messages:
Call into your box and this is the first option given.
“Press 1 to receive the message”
Even if you have no new messages, it still gives you this option since you may have older
messages saved in your box. Follow the prompts.
Press 1 to repeat a message
Press 2 to save it and move on to the next message
Press 3 to delete the message and move on to the next message
To change your personal greetings
Call into your mailbox then select option 5 “mailbox management”.
Then to change your personal greeting press 1
The system gives you 3 types of greetings you can record in your box.
1. No answer greeting: used when you don’t pick up in time, or if the other
following messages have not been recorded.
2. Busy greeting: plays only when you are busy on the phone, and only if you
have recorded it.
3. After hours greeting: plays during the after hours schedule (after 5 pm)
The first choice is the best one to use- “No answer greeting”. It is the default and
will be used all the time if the other greetings have not been recorded. You do not
need to record the other greetings.
Follow the prompts carefully. “… Record at the tone, Press 1 when finished”
NOTE: After recording your greeting, DO NOT HANG UP right away, be sure to select “2 to
accept” in order to save your new recording.
When you have saved your recording you can hang up.

Basic Telephone System Guide
Special voicemail functions:
When you are connected to the voicemail system, the following commands can help you control
the system.
# 6 forces the system to go into “mailbox mode”. When you press it the system will
immediately ask you for a mailbox number and send you to that mailbox (without ringing any
phone).
Pressing * (star key) before your mailbox number tells the system that you are accessing
your own mailbox and you want to check your messages or manage your box.
# 8 forces the system to go into “extension transfer mode”. When you press it the system will
immediately ask you for an extension number and transfers you to that extension (rings the
phone).
# 9 this forces the voicemail to hang up. If you happen to pick up a call on a line after the
voicemail has already started answering it, # 9 will stop the voicemail system and let you take the
call. When you call from outside, sometimes the
For example, if you call in to leave a message for someone else, then decide to check your own messages,
you can enter # 6 then * and your box number to go to managing your own box. Or if you are checking
your messages from outside, then decide you would like to speak to someone, you can press # 8 then their
extension number to ring their phone.
Remote retrieval of voicemail from Panasonic TV
voicemail systems:
This information is contained in the booklet called “Subscriber’s Guide”, the back
of the booklet has an easy to follow flow-chart.
Call the office phone number and wait for the system to answer.
(If your call was answered by a receptionist, ask to be transferred to extension 500 or
165.or any voice mailbox)
Once the voicemail system has answered your call (you hear the greetings) then you can
press the following numbers:
Enter Function
# 6 Enter “Mailbox” mode
* [number] Enter the * plus your mailbox number
[passcode]# Enter your passcode if you have one (followed by #)
System will tell you the total number of messages (new plus saved)
followed by the number of new messages.
1 Listen to messages
Follow other prompts for other options
You may transfer yourself to another extension or mailbox without
hanging up.
Other
Features
# 8 Enter “Extension Transfer” mode, system will ask for an extension

Basic Telephone System Guide
number then transfer you directly to that extension. This can be entered
at anytime during a call to the voicemail system.
#6 Enter “Mailbox” mode to be transferred to another mailbox. This can be
entered at anytime during a call to the voicemail system.