Panasonic TA824 User manual

Model No. TA824
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.
Advanced Hybrid System
User Manual

2 User Manual
Feature Highlights
1.5.5 Using Voice Messaging (Built-in Voice
Message [BV])
1.8.3 If a Voice Processing System is Connected
1.8.4 If Local Carrier-based Voice Mail Service is
Used
1.1 Before Operating a Telephone
You can set incoming calls to be forwarded
to your personal message area to let callers
leave voice messages when you cannot
answer the phone.
Built-in Voice Message
Hello, this
is 204. Please
leave your
message.
You can set your calls to be forwarded to
a separate Voice Processing System (VPS)
to let callers leave messages in your mailbox
when you cannot answer the phone.
Voice Mail Integration
Message Message
Message Message
Message Message
You can receive remote voice mail service
from your telephone company to record caller
messages when you cannot answer the phone.
Local Carrier-based Voice Mail Service
Telephone Company
Message Message
Message Message
A Panasonic telephone that is equipped
with a Navigator Key and a display helps
you to access various features easily.
The Message/Ringer lamp (if equipped)
informs you of any calls or messages
waiting.
Easy Operation
Navigator Key Message/Ringer Lamp

User Manual 3
In this manual,
• Proprietary Telephone is abbreviated as "PT"*1.
Single Line Telephone is abbreviated as "SLT".
Proprietary Telephone with a Display is abbreviated as "Display PT".
• The following icons are used as hints and conditions throughout this manual.
1.1.1 Before Operating a Telephone 1.2.7 Accessing Another Party Directly from
Outside (Direct Inward System Access [DISA])
For more details, consult your dealer. For more details, consult your dealer.
*1 In this manual, "proprietary telephone" ("PT") means an analog proprietary telephone (APT).
A Panasonic proprietary telephone (PT) and
single line device (such as a fax machine,
modem, SLT, or wireless SLT) can be
connected to one extension jack in parallel.
These devices share the same extension
number.
Telephones
A caller can be directed to the desired party
simply by pressing a single-digit number as
directed by the 3-level outgoing messages
(OGMs).
3-level Automated Attendant
First
OGM Dial 0 (Operator)
Dial 1
Dial 2
Dial 3
Dial 0
Dial 1
3-level
OGM 1
Dial 2
Dial 0
(Mike)
Dial 1
(John)
3-level
OGM 3
3-level
OGM 22
3-level
OGM 24
3-level
OGM 2
3-level
OGM 23
Dial 2
(Tony)
This PBX supports wireless proprietary
telephones (PTs). These phones provide system
features that make them superior to standard
cordless telephones.
Wireless Proprietary Telephones
This PBX can route incoming calls sent
from a Short Message Service (SMS) center
to specific single line telephones (SLTs) that
support SMS.
Call Routing for Fixed Line SMS
Telephone
Company
SMS center
ConditionsHints
!!
!!

4 User Manual
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Clean with a damp cloth.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool.
5. Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed
in a sealed environment unless proper ventilation is provided.
7. The product should only be connected to the type of electrical power supply specified on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed outlet,
please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord may
be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.

User Manual 5
11. Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should
service this product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal
operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS

6 User Manual
Attention
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of
the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F), and
vibration, and should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the outside
(CO) lines:
1. Disconnect the PBX from all outside (CO) lines.
2. Connect known working single line telephones (SLTs) to those outside (CO) lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside (CO) line that the SLT
is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside (CO) lines until it has been serviced by an authorized Panasonic Factory Service Center.
• Never attempt to insert wires, pins, etc. into the vents or holes of this unit.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
• When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a
postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to
the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your
certified Panasonic dealer for detailed instructions.

User Manual 7
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.

8 User Manual
Table of Contents
1 Operation............................................................................................... 11
1.1 Before Operating a Telephone .......................................................................................12
1.1.1 Before Operating a Telephone .......................................................................................... 12
1.2 Making Calls ....................................................................................................................20
1.2.1 Basic Calling .....................................................................................................................20
1.2.2 Easy Dialing ......................................................................................................................25
1.2.3 Redialing ..........................................................................................................................29
1.2.4 When the Dialed Party is Busy or There is No Answer.....................................................31
1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice) .........................................38
1.2.6 Using Your Calling Privileges at Another Extension (Walking COS) .................................39
1.2.7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA]) ............. 40
1.3 Receiving Calls ...............................................................................................................43
1.3.1 Answering Calls ................................................................................................................43
1.3.2 Answering Hands-free (Hands-free Answerback) .............................................................44
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)..........................................45
1.4 During a Conversation....................................................................................................47
1.4.1 Transferring a Call (Call Transfer)...................................................................................... 47
1.4.2 Holding a Call....................................................................................................................49
1.4.3 Talking to 2 Parties Alternately (Call Splitting) .................................................................52
1.4.4 Answering Call Waiting .....................................................................................................53
1.4.5 Talking to Multiple Parties (Conference) ...........................................................................56
1.4.6 Muting a Microphone (Microphone Mute) .........................................................................59
1.4.7 Using the Headset (Headset Operation) ...........................................................................60
1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation)...................61
1.4.9 Changing the Dialing Mode (Pulse to Tone Conversion)...................................................62
1.5 Before Leaving Your Desk..............................................................................................63
1.5.1 Forwarding Your Calls (Call Forwarding [FWD])................................................................63
1.5.2 Showing a Message on the Caller's Telephone Display (Absent Message) ....................66
1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) ...........................68
1.5.4 Leaving a Group (Log-in/Log-out) .....................................................................................69
1.5.5 Using Voice Messaging (Built-in Voice Message [BV]) .....................................................70
1.6 Making/Answering a Paging Announcement ...............................................................78
1.6.1 Paging ...............................................................................................................................78
1.6.2 Answering/Denying a Paging Announcement ...................................................................80
1.7 Setting the Telephone According to Your Needs .........................................................81
1.7.1 Setting the Alarm (Timed Reminder) ................................................................................81
1.7.2 Refusing Incoming Calls (Do Not Disturb [DND]).............................................................. 83
1.7.3 Receiving Call Waiting .....................................................................................................84
1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny).............85
1.7.5 Turning on the Background Music (BGM) ........................................................................86
1.7.6 Protecting Your Line against Notification Tones (Data Line Security) ...............................87
1.7.7 Checking the Time Service Mode .....................................................................................88
1.7.8 Clearing Features Set at Your Extension (Extension Feature Clear) ................................89
1.7.9 Monitoring a Room (Room Monitor)..................................................................................90
1.8 Using User-supplied Equipment....................................................................................92
1.8.1 If a Doorphone/Door Opener is Connected ......................................................................92
1.8.2 If a Host PBX is Connected...............................................................................................94

User Manual 9
1.8.3 If a Voice Processing System is Connected .....................................................................95
1.8.4 If Local Carrier-based Voice Mail Service is Used.......................................................... 102
1.9 Using a Display Proprietary Telephone ...................................................................... 103
1.9.1 Calling with the Incoming Call Log.................................................................................. 103
2 Operator/Manager Operation............................................................. 109
2.1 Control Features ........................................................................................................... 110
2.1.1 Locking Other Extensions (Remote Extension Lock)...................................................... 110
2.1.2 Switching the Time Service Mode (Time Service) .......................................................... 111
2.1.3 Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up Call]) ............... 113
2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common
Area—CLEAR ALL) ........................................................................................................ 115
2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log
(301st Incoming Call Logged in the Common Area)....................................................... 116
2.1.6 Recording Company Greeting Outgoing Messages ....................................................... 117
2.1.7 Changing System Settings Using Programming Mode................................................... 119
3 Customizing Your Phone & PBX ....................................................... 121
3.1 Customizing Your Phone (Personal Programming)................................................... 122
3.1.1 Customizing Your Phone (Personal Programming)......................................................... 122
3.1.2 Changing Settings Using Programming Mode................................................................ 123
3.1.3 Customizing the Buttons................................................................................................. 126
3.2 Customizing Your PBX (System Programming)......................................................... 129
3.2.1 Programming Information ............................................................................................... 129
3.2.2 System Programming ..................................................................................................... 132
4 Appendix ............................................................................................. 137
4.1 Troubleshooting............................................................................................................ 138
4.1.1 Troubleshooting............................................................................................................... 138
4.2 Feature Number Table .................................................................................................. 142
4.2.1 Feature Number Table .................................................................................................... 142
4.3 Identifying Tones .......................................................................................................... 149
4.3.1 Identifying Tones ............................................................................................................. 149
Index .......................................................................................................... 155

10 User Manual

User Manual 11
Section 1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.

1.1 Before Operating a Telephone
12 User Manual
1.1 Before Operating a Telephone
1.1.1 Before Operating a Telephone
What Kind of Telephone Can Be Used?
You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless
telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7730. Some features may not be
available, depending on the telephone you are using.
If you are using a Panasonic PT with special feature buttons, or a display (Display PT), or both, follow the
procedures that use feature buttons or the display, for easy operation.
If you are using an SLT, follow the procedures that use specified numbers to access features (feature
numbers).
If you use a Direct Station Selection (DSS) Console, you can also use the buttons on the DSS Console to
perform operations, instead of the buttons on the connected PT.
Feature Numbers
Features have been assigned feature numbers, which can be entered on your telephone to access the
corresponding feature. Some features are only accessible by entering the feature number. In addition, some
features require other additional parameters to be entered to activate the feature. Where necessary, these
are specified in the text.
Tone
Various tones are used during or after operations to provide you with information. For more details regarding
the types of tones and their meanings, refer to "4.3.1 Identifying Tones" (Appendix).
Display
In this manual, you will see the phrase "the display ...". This refers to the display of a Panasonic PT. When
you use a Panasonic display PT, displayed messages or items help you to operate the telephone.
Your Extension Number
If you use a Panasonic display PT, you can confirm your own extension number by pressing the " " key 2
times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2
Changing Settings Using Programming Mode".
• If you use a Panasonic PT that does
not have feature buttons, you may
change one of the unused flexible
buttons to a feature button. Refer to
"3.1.3 Customizing the Buttons".
If you use an SLT that does not have the " " or "#" keys,
it is not possible to access features that have " " or "#" in their feature numbers.

1.1 Before Operating a Telephone
User Manual 13
Using a Navigator Key/Volume Key (depending on the type of your PT)
The Navigator Key can be used to control display contrast and volume, or to search for items using the
display. Press the Navigator Key/Volume Key in the desired direction. The contrast or volume level and the
items displayed, will change as follows:
Examples
The displays and the illustrations shown throughout this manual as examples are of a telephone connected
to the KX-TA824.
Restrictions
Features that have been restricted through system programming will not be available at your extension.
Icon Descriptions
The following icons are used frequently throughout this manual.
Navigator Key Volume Key
This feature cannot be used with
an SLT.
Seize an outside (CO) line by
doing one of the following:
• Press a CO button.
• Dial the automatic line access
number (9).
• Dial the outside (CO) line
group access number (8) and
outside (CO) line group
number.
See "Programming" for related
programming, if necessary.
Go off-hook by doing any of the
following:
• Lift the handset.
• Press the SP-PHONE button.
• Press the MONITOR button.
(To start talking, lift the
handset.)
Press the Call button on the
Doorphone.
Up
(Level increases)
Down
(Level decreases)
RightLeft
Up
(Level increases)
Down
(Level decreases)
outside
(CO) line
group no.
OR
8
9
OR
(CO)

1.1 Before Operating a Telephone
14 User Manual
Go on-hook by doing any of the
following:
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.
Press the Recall/hookswitch
briefly.
Ta l k . Enter the required number.
<Example>
Enter the account code.
You will hear a busy, confirmation,
dial, ring, or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. B. Tone: Ringback Tone
Dial an extension number.
Dial an outside telephone number. Dial an extension number or
outside telephone number.
desired no.
account code
extension no.
outside
phone no.
phone no.

1.1 Before Operating a Telephone
User Manual 15
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons
described below. These buttons simplify certain operations. The illustrations below may differ from the
actual buttons on your telephone.
Fixed Buttons
CO:
Used to access an outside (CO) line
(or outside (CO) line group) when
making or receiving a call. The button's
preprogrammed Outside (CO) Line
Access method determines which line
is selected. Can also be customized as
a feature button.
SP-PHONE:
Used to select handset or hands-free
operation.
AUTO DIAL/STORE:
Used for System Speed Dialing/Saved
Number Redial, playing back personal/
common outgoing messages (OGMs)
used by the Built-in Voice Message
(BV) feature, and storing program
changes.
PAUSE:
Used to insert a dialing pause in a
stored number.
REDIAL:
Used to redial the last number dialed.
MESSAGE:
Used to leave a message waiting
indication, call back the party who left a
message waiting indication, or play
back voice messages. This button is
provided with an LED (Light Emitting
Diode), except for on KX-T7700 series
telephones. With KX-T7700 series
telephones, the Message/Ringer Lamp
is lit when a message waiting
indication is left at your extension.
INTERCOM:
Used to make or receive intercom
calls.
MONITOR:
Used to select hands-free dialing and
monitor operation.
AUTO ANS (Auto Answer)/MUTE:
Used to answer an intercom call
automatically in hands-free mode or to
mute the built-in microphone during a
conversation.
TRANSFER:
Used to transfer a call to another party.
HOLD:
Used to place a call on hold.
FLASH/RECALL:
Used to disconnect the current call and
make another call without hanging up,
or to send an EFA (External Feature
Access) signal to the telephone
company or host PBX to access
external features.
(CO)

1.1 Before Operating a Telephone
16 User Manual
Customized Buttons
Throughout this manual, when the name of a button is written in parentheses, such as "(G-CO)", this means
that it is a flexible button that has been customized. To customize flexible buttons, refer to "3.1.3 Customizing
the Buttons".
CONF (Conference):
Used to establish a 3-party conference
call.
VOICE CALL:
Used to answer an intercom call
automatically.
FWD/DND (Call Forwarding/Do Not
Disturb):
Used to set the FWD or DND feature
for the extension.
PROGRAM:
Used to enter and exit programming
mode.
Navigator Key, Volume Key:
Used to adjust the volume of the
speaker, handset and headset, and the
display contrast, or to select desired
items.
Programmable Feature (PF):
Located in the right column of the CO
button array on certain telephones or
on the DSS Console. Used to access a
preprogrammed feature. Mostly used
as a One-touch Dialing button.
Customized Button Function
Single-CO (S-CO) Used to access a specified outside (CO) line for making or receiving calls.
Group-CO (G-CO)
Used to access an idle outside (CO) line in a specified outside (CO) line
group for making calls. Incoming calls from outside (CO) lines in the
assigned outside (CO) line group arrive at this button.
Other-CO (O-CO)
Used to access an idle outside (CO) line for making calls. Incoming calls
from the assigned outside (CO) lines, which are not assigned to S-CO or
G-CO buttons, arrive at this button.
Direct Station Selection (DSS) Used to call an extension with a one-touch operation.
One-touch Dialing Used to call a preprogrammed party or access a feature with a one-touch
operation.
Message Used to leave a message waiting indication, call back the party who left
the message waiting indication, or play back voice messages.
Message for another extension Used to access voice messages stored for another extension.
FWD/DND (Call Forwarding/
Do Not Disturb) Used to set the FWD or DND feature for the extension.
Save
Used to store a telephone number while in a conversation with an outside
party or while hearing a busy tone, and then easily redial the number
later.
Conference Used to establish a 3-party conference call.
Log-in/Log-out Used to switch between Log-in and Log-out status.
Extension Lock Used to remotely lock or unlock another extension.
(PF)

1.1 Before Operating a Telephone
User Manual 17
Day Used to change the time service mode to day mode.
Night Used to change the time service mode to night mode.
Lunch Used to change the time service mode to lunch mode.
Caller ID Indication—Common
Used to inform you of calls logged in the common area, store the
information of an incoming call during a conversation, and view caller
information while on-hook and then call back a caller.
Caller ID Indication—Personal
Used to inform you of calls logged in your personal area, store the
information of an incoming call during a conversation, and view caller
information while on-hook and then call back a caller.
Caller ID Selection—Common
Used to display and cycle through the information of an incoming call
during a conversation, while receiving a call, or while viewing caller
information, display the number of logged calls while on-hook, and inform
you that the common area call log is full.
Caller ID Selection—Personal
Used to display and cycle through the information of an incoming call
during a conversation, while receiving a call, or while viewing caller
information, display the number of logged calls while on-hook, and inform
you that the personal area call log is full.
2-way Record Used to record a conversation into your own mailbox.
2-way Transfer Used to record a conversation into the mailbox of a specified extension.
Live Call Screening (LCS) Used to listen while a caller is leaving a message in your voice mailbox
and, if desired, intercept the call.
LCS Cancel
Used to stop monitoring your own voice mailbox while a caller is leaving
a message, or stop the alert tone heard in Private mode while a caller is
leaving a message.
Voice Mail (VM) Transfer Used to transfer a call to the mailbox of a specified extension.
Customized Button Function

1.1 Before Operating a Telephone
18 User Manual
How to Follow the Steps
An example system operation procedure is shown below.
• If your telephone type is not included in the operation steps, for example, only "PT" is
marked and you are using an SLT, your telephone cannot execute that feature.
• If your telephone can use several methods to execute one feature, you can select the
preferred method according to your needs.
Calling Other Extensions
To call another extension (Intercom Call)
The Direct Station Selection (DSS) button light shows the current status as follows:
Off: The extension is idle.
Red on: The extension is on a call.
For quick operation
Customizing Your Phonet
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
PT/SLT
Off-hook. Talk.Press DSS or dial
extension number.
OR
extension no.
(DSS)
Feature title
Operation steps
Icons and meanings
are explained in
"Icon Descriptions".
Conditions
Hints
Programming References: Related or required programming is noted.
For quick operation
If you are the operator or dial certain extension numbers frequently, DSS buttons are
useful.
Hands-free operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to "1.4.8 Talking to Another Party without Lifting the
Handset (Hands-free Operation)".

1.1 Before Operating a Telephone
User Manual 19
Connection Example
This diagram shows devices that can be connected.
Door Opener
Doorphone
External Music Source
Pager/Amplifier&Speaker
Voice Processing
System
Computer
Computer
Computer
Printer
SLT
PT
DSS Console
Wireless SLT
Fax/Telephone Answering
Machine
Telephone Company
Wireless PT

1.2 Making Calls
20 User Manual
1.2 Making Calls
1.2.1 Basic Calling
–Calling Other Extensions
–Calling an Outside Party
–Using an Account Code (Account Code Entry)
Calling Other Extensions
To call another extension (Intercom Call)
• The Direct Station Selection (DSS) button light shows the current status as follows:
Off: The extension is idle.
Red on: The extension is on a call.
•For quick operation
If you are the operator or dial certain extension numbers frequently, DSS buttons are
useful.
•Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to "1.4.8 Talking to Another Party without Lifting the
Handset (Hands-free Operation)".
Customizing Your Phone
•3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
PT and SLT
PT/SLT
Off-hook. Talk.Press DSS or dial
extension number.
OR
extension no.
(DSS)